PCUI Application & i views for Audit management in CRM
Hi Experts,
Is there any PCUI application for Audit Management in CRM 5.0.
We are trying to Implement Audit Management transactions in Pcui.
Regards,
Basavaraj Patil.
Hello,
We are trying to implement an absolutely similar scenario. Request you to send me any helpful links if you have some.
Thanks
Priyanka
Similar Messages
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Best practice for audit management
Hi,
Is there any best practice for audit management in SAP ?Hi,
You can check these links and white papers which explains the business scenarios and best practices
http://www50.sap.com/businessmaps/9AD1FC0540D0479CA76C4CA1EE9AF668.htm
http://www.sap.com/solutions/business-suite/erp/brochures/index.epx - "Audit management with SAP software".
Regards,
Keerthi -
Audit components for Audit Management
Hi, I am busy with a proto-type for Audit Management.
I would like to set up an audit component called Functional location which then integrates with the Functional location structure set up in Plant Maintenance.
I have configured the Audit component in SPRO under 'Specify Audit types' to search for the functional location number (TPLNR) in table IFLOT.
When I then click on the drop down list, I cannot see a description next to the Functional location number. I know the description is in another field/table but is there a way that I can get the description of the Functional location into the F4 search result screen?
Or do I need to activate a BADI for this to happen?
ThanksHi,
In the same customization step you must enter a search help for the field. For the data element n question the predefined search help is IFLM. But you can create a Z search help in SE11 as well and use it in audit component.
Regards. -
How to enhance screen for audit management (TC:PLMD_AUDIT)?
I try to use BADI PLM_AUDIT_APPEARANCE & PLM_AUDIT_ATTRIBUTES to enhance screen for audit management(TC:PLMD_AUDIT) ,but it looks don't work
Hi,
It is not possible in SAP ERP 6.0, it could only be by a repair development. The appereance BADI does not add extra fields but it is used to influence the display of existing structure. It was said that new BADIs for this fuunctions will be introduced in enhancement packages. We did not implement any enhancement packages at the moment, so I am not really sure.
Regards. -
Is there a full view for audition cs6?
Hi
is there a full view for audiotion cs6 ? like lightroom 4 or photoshop cs6 , in short i can work with audition in full view
thankshi thanks
i don't have a english keyboard but an italian and i haven't the tilde key
but i installed the english version to follow tutorials
can i remap the keyboard shortcut?
i mean the The tilde key ~ -
TREX index for Records management in CRM
Hi All,
Hopefully this is the correct forum to post this question, if not please let me know the correct one.
Does anyone have any information on linking TREX to RMPS?
This is to resolve an issue where the case search on business partner first and last name fields are case sensitive in the electronic desk. In the DMWB we have ticked the Index-Relevant option but have been advised that we also need the link to TREX.
I have set up a TREX search index for the Solutions database in the past but setting this up for Records management doesn't seem to be as easy.
Many thanks in advance.
Gary HawkinsHi Vishnu,
Try this BAPI: BAPI_BUSPROCESSND_CREATEMULTI
BAPI_BUSPROCESSND_SAVE
Regards
Arun Kumar
Rewards Points if it helps. -
Standard I view for Case management
Hi Experts,
Can anyone tell me what is the Standard I-view called in case management application CRMD_CASE.I wanted to create Z view by copying from standard i- view.I tried to find in Content adminstration but could'nt.
is there any way to create Z view without copying from standard View?
Thnaks in advance
Regards,
Basavaraj patilThanks for the info.
Here my doubt is, if I create Transactional iView, do I require user license(R/3 user login) for all users. My requirement is like, generally Team leaders do shift planning of their reportees in my company.So I need to give access to all the team leader. If user license required for all team leaders, then it would be very expensive. Is there any possibility to skip the user license. -
Questions for Audit management
Can any body work in auditmanagement any body know kindly guide me how to upload auditquestions
i cont get any solution
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What are the standard Solutions available for Complaints Management in CRM?
Dear all,
What are the standard solutions available in SAP CRM to receive and process complaints through Customer Interaction Center.
Our requirement is to receive and register complaints from contact center and process them by integrating back end ECC and BIW systems.
As per my understanding we can not integrate ECC transactions in CASE Management while CASES are being created through Interaction Center.
Please help me to map the following requirement successfully into SAP.
How to register the complaint through Interaction Center?
How this complaint information is communicated in back end ECC system?
How to track the status and solution of the complaint available in back end ECC system?
How the complaints are stored in ECC system?
After creation of a complaint, can we trigger an automatic email on back end ECC system user with all complaint relevant data?
Kindly help me to understand the process.
Best regards,
Raghu ram.You can analyse this [link |http://help.sap.com/saphelp_crm60/helpdata/en/68/691976cd2ef845a4e62437a82b67df/frameset.htm]for more information. Additionaly the tree hierarchy links contain some process flows where it explains you briefly the big picture of the process, in standard SAP CRM Complaint Manaagement Scenario.
BR,
Cenk Sezgin -
Audit Management: Question List (questionnaire)
Hello,
There is a scenario where a questionnaire is required to be created at the time of 'Opportunity Creation' in order to perform some checks. This is required to be incorporated within the opportunity flow. example: <i>based on the asnwer in question the status of the opportunity would change.</i>
In this context:
<b>1.</b> In configuration <b>IMG --> CRM --> Audit Management --> Question List</b>, there is a option "Question List". Could that be used for this purpose ?. If 'Yes' than Is it possible to use these questionnaire for other application then Audit Management ?
<b>2.</b> Is there a option to create a questionnaire in SAP-CRM (sales) and assign it to the opportunity flow ? how this can be achieved?
<b>3.</b> What can be the other approach options to achieve this functionality ?
Thanks in advance
/ManikHi Manik,
the question list you talking about is used for Audit management onyl.
There is hierarchy
Question list
Question element
questions
Niranjan
Award if useful -
Step by step instructions to create a Simple PCUI Application
I am very new to PCUI and have been trying to get a simple application up and running for the last few days. There always seems to be some problem or the other. At times it gives a dump, at times it gives me a screen without the search request or search result area and when i get all of these done, my application just does not invoke the Query method.
I would appreciate it if you could give me Step by Step instructions to create a simple PCUI application to search for some data from an existing database table and display it.
Thanks in advance!!!Hi Mithun
You can also download the PCUI Cookbook from:
http://service.sap.com/instguides -> my SAP Business Suite Solutions -> my SAP CRM -> my SAP 2005. The title is PCUI Book for CRM 2005.
The direct link is (which may change so I recommend that you follow the menu path) https://websmp209.sap-ag.de/~sapidb/011000358700001093962006E/PCUIBook50_06.pdf
Refer the following weblog
/people/vijaya.kumar/blog/2005/06/10/people-centric-user-interface-pcui--getting-started
Hope this will help
Regards,
Rekha Dadwal
<b>You gain a point for every point that you reward. So reward helpful answers generously</b> -
Create a follow-on audit in SAP Audit Management
Hi, I am struggling with figuring out how to create a subsequent or follow-on audit in SAP Audit Management.
I am aware of the "Subsequent audit required" check box on the evaluation screen of the Audit, but as far as I could tell from other people's feedback is that the system does not create a follow-on audit automatically.
How then does the system recognize the "Last Audit" when you click on the "Display Last Audit" button?
Thank you
MelindaHi,
"Subsequent audit required" check box is just informative. It does not automatically create an audit.
When you click on the "Display Last Audit" button, system finds the last completed audit for the audit object assigned. You can customize the function of this button by a BADI, defined in customization for Audit Management.
Regards. -
Urgent--Importing Audit Plan in Audit Management Module
Hi All,
Can anyone know what are the prerequisite for Audit management.
i am getting problem while importing an audit plan from XML. The import button ( import FROM XML) is disabled.
Is there anything I need to activate so that the import button will get enable.
If anyone knows anything about that kindly help.
Thanks
TriptiSumita
Thanks for quick response
I created audit plan,question list and audit while creating audit -in audit object -"Business Partner"- how to get the details of business partner- (F4 - no values) where and which T.code - I have to create business partner
Once I release Audit - can I able to create CAPA?
plz throw some lights.........
Thanks
Sami -
Audit Managment drop down configuration
Hello Experts,
A quick question regarding Audit management questionnaires!
Is there a way we can have dropdowns values (e.g Yes and No) for answers in Questions for Audit management? If yes how?
Regards,
Ahmad
Edited by: Ahmad Quraishi on Jan 30, 2008 1:59 PMHi,
Customers can use valuation specifications to get dropdown result for a question.
Create your own valuation profile and then assign valuation proposals to this profile to get dropdown values.
Regards,
Ahmad -
CAPA Status in Audit Management module
Dear All,
I want to change the status of CAPA from 'Confirm' to 'Outstanding'. Is it possible to do?
We can undo the status of Audit Plan and Audit if it is released. Can it be possible in case of CAPA once it is cofirmed.
Regards,
Smita MisalHi Smita,
I think there is no meaning to change the status from Confirmed to Outstanding because the Completed status is changed to Confirmed status by compatent person.
If you still want to go ahead with the same scenario you can map the requirement as bellow :
u2022Configure 'Status Profile for User Status' in IMG activity 'System Adjustment' for Audit Management. Here you have to Create new status profile and define the status network by assigning Lower and Higher status accordingly.
u2022In your case create new/ edit existing status profile and assign Lowest Status u2018Outstandingu2019 to u2018Confirmedu2019 Status.
u2022Assign Object type u2018Corrective & Preventive Actionu2019 with the help of Object Type button on tool bar.
Hope this will solve your problemu2026
Regards,
Chandrashekhar
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