PCUI Customization
Hi,
I need to understand the following:
We want to implement standard SAP transactions using PCUI. But, for example we want to hide certain tabs from Account Management, what do we need to do. Do we use CRMC_BLUEPRINT or do we use CRMC_BLUEPRINT_C?
Activity Creation: When the user click "Create", he is given a list of all the Activity Transaction types in the system to chose from. We just want to default the Activity screen to 1 Activity Type (even though we have to maintain the other transaction types in the system). Is this possible? and if Yes, does anybody have any example...
Thanks,
Ranjan
Ranjan,
CRMC_BLUEPRINT_C is where you customize even SAP delivered applications. It works by keeping the standard delivered layout in the "standard tables", and your new layout in the "customer tables".
You should get the PCUI cookbook which will explain more about how this works, and is available by request on another thread in this forum.
Your general recipe is the following:
- Use the existing view or create a new view
- In CRMC_BLUEPRINT_C use the following menu:
Application Element->Tab Page Group->Tab Page Group Structure
You will then need to customize the tab page groups called ACC_01.
Good luck,
Stephen
Similar Messages
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How to customize CRM-BP iview ?
Hello guys,
I had applied Business Package for CRM 5.0 on EP7 SP6.
We need to do some customize to CRM-BP iview.
There are many tabs of "Activity" iview, Details, Parters,Attchments,Scheduled Actions,Organization,Document Flow.
We want to hide "Scheduled Actions" and "Organization", change the "Document Flow" to "Backward". In "Details" tabs, we want to hide some labels and fields, change the name of some labels .
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Jianguo ChenHI Louis,
i think you r asking for PCUI customization ?
see this link -
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and also
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Field Group Layout Generation Error
Hi Experts,
I have Created a custom field group using Tr EEWB. now i want to do PCUI customization.
I Have created custom field group and Field Group Structure in tr CRMC_BLUEPRINT_C. now when i am going to create layout for the field group msg coming-
"Program CRM_BSP_LAYOUTC_GENERATE
No field group was selected in the blueprint table"
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Regards!!Have you included the field group as part of the application layout? Also have you assigned a MAC to the structure referenced by the field group?
Once you have done those steps, then the field group should normally generate.
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Stephen -
Once,User create Followup Document Then previous Order should be dispaly
Hi Folks,
I'm currently in version 5.0, and having trouble with the PCUI customization,
I have requirement like USER- A create SERVICE ORDER send to USER-B, USER-B Receive service order in CHANGE Mode only, then he will create Follow-up document Service confirmations. And same user comes back to service order that service order should be DISPLAY mode only.
please help as much as you can ?
i will appresiate small help also which is so help full.
please respond as early as possible......Outlook 2003
If you are using Outlook 2003, follow these steps:
Click My Computer, and then double-click drive C.
On the File menu, click New, and then click
Folder.
Name the folder temp0.
Click Start, click Run, type regedit, and then click
OK.
Locate and then click the following registry key:
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In Value Data field, type C:\temp0\ and then click
OK.
Exit Registry Editor.
Restart the computer.
Try this and make the comment
I used this on Outlook 2007. Also used the "let us fix it for you" link in the help section after backing up the registry and everything is working, at least for now.
Hope this helps others! -
Tool bar customization in PCUI for CRM5.0
Hi,
After successfully configuring the Opportunity PCUI field group and Tab page group( events) IN CRM5.0 , I started to customize the appearance of the opportunity Toolbar group.
The process is really simple according to some RKT material form SAP. go transaction CRM_BSP_CT --> toolbar grou-> double click to see exiting events and then add the events that you need in your Custom View, which I did successfully,
Not sure whether to generate the same in the same line of layout generation after the Field group customization with a custom view. However after the changes the changes that I did to toll bar is not being visisble when I execute the PCUI,
Can anybosy help me.?
I have changes the toolbar group OPP_OIC_50, and created entries for my custom view. This should work withe floorplan 1 OR VERSION 1.
ThanksThanks Rad. I did that, but we have an issue with it.
The problem is when we have the same user in 2 user groups. One user group, where we restricted WEBI not to display "Design menu" in the tool bar and the other User group where we allow to display the "Design" menu in tool bar. The outcome of this scenario is that because the user is in both the groups, no matter which report the user accesses, he is restricted not to use the Design menu of WEBI report. It is applying the least to the user instead of checking the user group and identifying what needs to be displayed in the tool bar of WEBI report.
So, now how do you ensure that even though User is in 2 user groups and these 2 user groups may have different settings for WEBI design menu, that they are exclusive.
There is no ability to control the inheritance from user groups to users while going from Usergroups->Customization-WEBI.
Thank you
Suman -
Backup of NWDI webdynpro customizations
Is there a way to backup NWDI webdynpro customizations? I have a query.
The webdynpro objects were customized and assembled, thereby creating many 5 KB files of ESS, MSS, PCUI etc. Because of the webdynpro customization, there are hundreds of broken DCs. So I would like to backup all these customizations (i.e. the SCAs files in assemble directory) and the other webdynpro customizations into a seperate place and then proceed with installation of a new track right from scratch, then install the required SCAs and later re-apply those customizations. Is there any way to do it. Points will be rewarded for any kind of help.Hi Lekha
Thank you
I feel that i am in a right track, these are the steps i followed
1. Downloaded SAPLink 1.0.4 version
2. Created a report , activated and executed it
3. Used the downloaded Nugget file as import parameter and executed successfully
4. Downloaded SICF,Webdynpro Component,Application, plugins
5. Imported the .nugg / .slnk files and activated then in SE24,
6. Created a new NUGGET and added an object
a. webdynpro component
b. webdynpro application
my doubt here is it is showing all the classes which i used in my program, do i need to manually import all the classes one by one or it will automatically import all the files which i used,
if you have any idea which are the plugins to be used and which are all the objects need to be added to the Nugget.
Thanks and Regards
Chaitanya.A -
ERROR IN PCUI WHILE EXECUTING LAYOUT
Hi All,
I have done the customization in PCUI. When I m going to Tcode CRMC_PCUITOOLS the system is throwing this error. I m displaying thuis error here The URL http://incrm1.incrm1.com:8000/sap/bc/bsp/sap/crm_bsp_frame/mainDH.do was not called due to an error.
Note
The following error text was processed in the system CRM : Customizing Error: In Search Group Definition
The error occurred on the application server incrm1_CRM_00 and in the work process 0 .
The termination type was: ERROR_MESSAGE_STATE
The ABAP call stack was:
Module: %_HTTP_START of program SAPMHTTP
Can anybody help where i did wrong. My application is COMM_BUPAR and view is CON_PHA. i had added the fields in detail1 and so on.....
thanx in advance
ChinmayaHi All,
Again I hv done the customization and getting this error. I m displaying this error below.
The URL http://incrm1.incrm1.com:8000/sap/bc/bsp/sap/crm_bsp_frame/mainDH.do was not called due to an error.
Note
The following error text was processed in the system CRM : Field NAME is not a field from structure COMT_BSP_BP_SEAREQ_BUS1006
The error occurred on the application server incrm1_CRM_00 and in the work process 0 .
The termination type was: ERROR_MESSAGE_STATE
The ABAP call stack was:
Module: %_HTTP_START of program SAPMHTTP
Kindly answer this one. Its very urgent.
Thnx in advance
Chinmaya -
Data of customize BSP in Enterprise Portal is not displayed
Dear All,
I stuck on to find out the solution, in order to display FAQ list in BSP Enterprise Portal by using customer id to logon to Enterprise Portal, need your guide.
Let me explain:
It is customize/own develop BSP application, which is search FAQ (maintain in trxn: crmd_iia_faq) based on product. This is done by calling standard FAQ FM in BSP code, pass in product GUID to retrieve list of FAQs, and display FAQs list in the BSP page. Also, from the FAQ details, call standard Problem and Solution FM to get the details of Problems and Solutions, and then display Problems and Solution in another BSP page.
In the other words, this custom BSP application display data which is maintain in transaction code: COMMPR01, CRMD_IIA_FAQ, and IS01.
Setup in portal to display this iview/BSP application is done, because I manage to access the main BSP page in portal after logon with customer ID.
Difference result:
1. Run BSP standalone in CRM:
When I execute/run/test this bsp application standalone in se80 after logon to sapgui by using customer id, bsp data is displayed, which is working fine.
2. When I access/run this bsp through portal after logon portal with customer id, bsp data is not displayed, which is not working correctly.
Things that I had tried:
1. customer user profile:
Tried assign different profiles of customer id, my problem is not solved. I even add SAP_ALL profile to customer ID.
[Result] no BSP data is displayed.
2. customer user role:
standard role, SAP_PCC_CHANNELMANAGER (assign standard role to customer ID):
a. Go to trxn code: CRMC_BLUEPRINT_C -> layout of UI (PCUI) -> Look for standard role in assignment of crm object method to role -> get a standard role which is relate to problem and solution: SAP_PCC_CHANNELMANAGER.
b. Go to trxn code: CRMC_BLUEPRINT_C -> layout of UI (PCUI) -> Navigation (URL generation) -> assign portal role to single role -> SAP_PCC_CHANNELMANAGER is assigned to portal role: com.sap.pct.crm.channelmanager.
c. Go to trxn code: SU01 -> add role, SAP_PCC_CHANNELMANAGER into customer ID.
d. run the portal and access BSP application
[Result] no BSP data is displayed.
Create new role, ZSAP_PCC_CHANNELMANAGER:
a. go to trxn code: PFCG -> copy standard role, SAP_PCC_CHANNELMANAGER to customize role -> access authorization tab -> look for authorization for BSP applications -> change Application Scenario and View for UI display to *.
b. Go to trxn code: CRMC_BLUEPRINT_C -> layout of UI (PCUI) -> Application/Layout -> add new entry to View, view named as Z_ESERVICE.
c. Go to trxn code: CRMC_BLUEPRINT_C -> layout of UI (PCUI) -> add new entries into assignment of crm object method to role (copy SAP_PCC_CHANNELMANAGER).
i. Role: ZSAP_PCC_CHANNELMANAGER
Object type: PROBLEMSOLUTION
Method: APPLICATION
Priority: 62
Implementation type: BSP on Portal Page
Application : CRMM_SDB_SOL
View: Z_ESERVICE (also tried without assign any view)
ID Page/Service: pcd:portal_content/com.sap.pct/specialist/com.sap.pct.crm/com.sap.pct.crm.roles/com.sap.pct.crm.channelmanager/com.sap.pct.crm.chm.cma.service_center/com.sap.pct.crm.adm.ei.know_admin.solutions
Portal Context: Blank
ii. Role: ZSAP_PCC_CHANNELMANAGER
Object type: PROBLEMSOLUTION
Method: DEFAULT
Priority: 62
Implementation type: BSP on Portal Page
Application : CRMM_SDB_SOL
View: Z_ESERVICE (also tried without assign any view)
ID Page/Service:
pcd:portal_content/com.sap.pct/specialist/com.sap.pct.crm/com.sap.pct.crm.roles/com.sap.pct.crm.channelmanager/com.sap.pct.crm.chm.cma.service_center/com.sap.pct.crm.adm.ei.know_admin.solutions
Portal Context: Blank
iii. Role: ZSAP_PCC_CHANNELMANAGER
Object type: SYMPTOM
Method: APPLICATION
Priority: 62
Implementation type: BSP on Portal Page
Application : CRMM_SDB_SYM
View: Z_ESERVICE (also tried without assign any view)
ID Page/Service:
pcd:portal_content/com.sap.pct/specialist/com.sap.pct.crm/com.sap.pct.crm.roles/com.sap.pct.crm.channelmanager/com.sap.pct.crm.chm.cma.service_center/com.sap.pct.crm.adm.ei.know_admin.symptoms
Portal Context: Blank
iv. Role: ZSAP_PCC_CHANNELMANAGER
Object type: SYMPTOM
Method: DEFAULT
Priority: 62
Implementation type: BSP on Portal Page
Application : CRMM_SDB_SOL
View: Z_ESERVICE (also tried without assign any view)
ID Page/Service:
pcd:portal_content/com.sap.pct/specialist/com.sap.pct.crm/com.sap.pct.crm.roles/com.sap.pct.crm.channelmanager/com.sap.pct.crm.chm.cma.service_center/com.sap.pct.crm.adm.ei.know_admin.symptoms
Portal Context: Blank
d. Go to trxn code: CRMC_BLUEPRINT_C -> layout of UI (PCUI) -> Navigation (URL generation) -> assign portal role to single role -> ZSAP_PCC_CHANNELMANAGER is assigned to portal role: com.sap.pct.crm.channelmanager.
e. Go to trxn code: SU01 -> add role, ZSAP_PCC_CHANNELMANAGER to customer ID.
e. run the portal and access BSP application
[Result] no BSP data is displayed.
Maintain existing customize role, which is used to display Activity:
a. Go to trxn code: CRMC_BLUEPRINT_C -> layout of UI (PCUI) -> Navigation (URL generation) -> assign portal role to single role, I check the configuration has done in CRM to assign/map this BSP role to portal role.
b. go to trxn code: PFCG -> open existing customize role -> access Authorization tab -> click on "change authorization" button -> search existing Application scenario -> add '' inside (also try with certain standard scenario which is relate to product, FAQ, solution, problem) -> search existing view for UI display -> add "".
a. run the portal and access BSP application
[Result] no BSP data is displayed.
Questions:
1. Is my problem related to role setup of customer ID? If yes, can guide me how to create authorization, which is related to product, FAQ, problem, and solution, to customer ID?
2. Is it possible that my problem cause by missing/wrong portal role setup or wrong mapping between CRM role to Portal Role? If yes, can guide me how to check authorization of customer ID in portal, which is related to product, FAQ, problem, and solution?
3. Any other reason that cause this problem?If you know the BSP application name, then you can check this on /SE80 and get the bsp component details.
Regards,
James -
hi,
i am new in pcui.
can i one tell me how to delete ( label and input field ) a field in pcui.
thnx in advanceHi Amit,
You can delete or hide the fields u want in PCUI application refer below steps:
1) Tcode CRMC_PCUITOOLS in Analysis Tools enter u r application and Ziview and execute (make sure u r changing the zivew, which will not affect standard ivews)
2) in Window u'll see the all technical details i.e.Structure, field group, Access class, Toolbar Group etc.
3) Tcode CRMC_BLUEPRINT_C in Application Element u can Customize Toolbar, Tab Page Group, Field Group etc u r Zivew.
Note : You can get the PCUI cookbook from the service market place which will help you in making changes specific to PCUI applications.
Hope it'll help u.
Thanks,
Dipesh.
Edited by: DD's on Nov 10, 2008 6:30 AM -
Hello Everyone,
Iam launching a PCUI Transaction in CRM from CRM_PCUITOOLS.
for the Sales Order <b>CRMD_BUS2000115</b>.
But I see the following Techinical Information on the Sceen.How can this be
Suppressed.
Analyze Information OIC2
Application View Version Event Position Variant Scrn Elmnt Type Field Group Structure Access Class Toolbar Group Tab Page Group Search Grp Viewset Group Step Group
CRMD_ORDER 0001 INIT 2 SRME SLO_OI_01_LEAN CRMT_BSP_SLO_OIC_SRCHRES_LEAN CL_CRM_BSP_AM_HEADME_1O SLO_OIPDEF
Please Advice.
Thanks & Regards
KumarHi Sathish,
You might opened the application from the transaction "Determine the correct Model Class". This actually helps in getting the technical details like Application, View, Version, Event, Field Group Structure, Access Class, Toolbar Group, Tab Page Group etc.
This will help you in further customization of PCUI Views.
If you open the application from Portal or SE80 the technical details will not appear.
You need not suppress anything.
Please award Points if the reply is helpful.
Regards,
J.Prabananth -
Upgradation from SAP CRM 5.0 GUI/PCUI to SAP CRM Ehp3
Hi Experts,
We have a requirement to upgrade SAP CRM 5.0 to SAP CRM Ehp3.
We can do the technical adjustment by using tcode SPDD and SPAU.
But how we can migrate from SAP GUI and PCUI screens to SAP WebUi screens ?
Please tell me all the upgradation steps and challenges to upgrade from GUI/PCUI screens to Webui.
Thanks & Regards,
Akhilesh Bhagat.It's a tedious manual process to re-implement all your customizations over to the Webclient. I will say if you were good and kept business logic in BADI's then all you need to worry about is screen customizations. If not and you were like many folks, you are going to have to recode everything.
I did this about five years ago from CRM 4.0 to CRM 5.2(the first CRM release with webclient) and if you look at the content under my profile with way older blogs, you can find some of my commentary on doing this.
For EHP3, you need to learn/love/embrace the AET. You are also going to need to learn the SAP Web Client stuff ASAP. The great part for you is SAP offer classes or there is a book or two on it. You don't have to learn it from lean documentation like I did.
I disagree with the system reimplementation comment. There is no need to throw out your CRM instance. That's why we have upgrades. Keep your system, but reimplement the code in the SAP Web Client Logic. The great part is since you are coming from 5.0 -> EHP3 it's going to be like having a new CRM system again, as all the parts that need to be enhanced don't exist in your 5.0 box and that section of the upgrade system will look like a brand new system(at least that's how my 5.2 box looked like coming form 4.0).
Take care,
Stephen -
Hi.
I have read somewhere that in order for developers to customize, they need to put or interface their code with what is called a "user exit".
Where can I get or find the user exit/exits for the crm pcui?
arnoldHi Manuel,
Thanks for the reply. Currently, what I wanted to do in CRM, when a user enters a customers address on the fields (street no., street name, bldg number, country, etc. the content of an address), I want it to go to a customized Java or ABAP object that connects to a database to check for the address.
I was looking at the possible solution of user exits to do this. I have the impression user exits can be used if one wants to customize the functionality. Am I correct? Or am I looking at it the wrong way? Thanks again.
arnold -
Hi,
Can anyone please explain whats the difference between ICSS and PCUI. Is it possible to go for both ICSS and PCUI for a portal implementation.
Say for example, in customer portal, we have a few applications like MY Locations, My tickets, FAQ, IBASE.
If i develop My Location application in PCUI and is it possible to customize the standard applications available on ICSS and integrate them in the portal along with the PCUI application.
Thanks and Regards,
karthikHello,
from my understanding, the customer portal can give access to e-selling (ISA), e-service (ICSS), e-analytics and some user administration tools.
I don't think you can give access to a PCUI screen over the Internet to your customer. PCUI screens are generated on the CRM WAS which is not accessible from the Internet.
Hope it will help.
Regards,
Maxime -
Hello experts,
we will develop a CRM 5.0 solution that needs several customizations (stuff like custom messages should be imported from external systems and shown in the interface for the call center operators).
We were wondering whether to use the IC WebClient or the PCUI for the interface. I hear that the PCUI will be discontinued after CRM 5.0 but looks much easier to customize (with the EEW) than ICWC.
What do you suggest?
Thank you very muchHi Gregor,
I am trying to convert PCUI application(containing Search and Search result) to ic webclient application.That means converting the PCUI application User interface to ICWC user interface.
But i am facing some problems.
1. I have the knowledge of ICWc but i am new to PCUI. By following a pcui cookbook i tried to develop an application(flight example). But i am able to see the search but unable to get the search result. Could u pls tell me what is the solution for this?
2.Suppose i created the PCUI application. Then could u pls tell me how do i proceed for the conversion?
Please help me.
Thanks & Regards
Sudhansu -
Error while running a customize report in oracle ebs
Hi ..
can anybody suggest how to solve the follwing error while running a customize report in oracle ebs?
XXIFMS: Version : UNKNOWN
Copyright (c) 1979, 1999, Oracle Corporation. All rights reserved.
Current system time is 03-JUN-2011 11:09:24
+-----------------------------
| Starting concurrent program execution...
+-----------------------------
Arguments
P_DATE_FROM='2010/04/01 00:00:00'
P_DATE_TO='2011/06/03 00:00:00'
Forcing NLS_NUMERIC_CHARACTERS to: '.,' for XDO processing
APPLLCSP Environment Variable set to :
Current NLS_LANG and NLS_NUMERIC_CHARACTERS Environment Variables are :
American_America.AL32UTF8
stat_low = 9
stat_high = 0
emsg:was terminated by signal 9
ld.so.1: rwrun: fatal: librw.so: open failed: No such file or directory
Start of log messages from FND_FILE
End of log messages from FND_FILE
Program was terminated by signal 9
Concurrent Manager encountered an error while running Oracle*Report for your concurrent request 1068011.
Review your concurrent request log and/or report output file for more detailed information.
Executing request completion options...
------------- 1) PUBLISH -------------
Beginning post-processing of request 1068011 on node D0005 at 03-JUN-2011 11:09:24.
Post-processing of request 1068011 failed at 03-JUN-2011 11:09:24 with the error message:
One or more post-processing actions failed. Consult the OPP service log for details.
Finished executing request completion options.
Concurrent request completed
Current system time is 03-JUN-2011 11:09:24Please post the details of the application release, database version and OS.
Is the issue with this specific concurrent program?
Can you find any errors in the CM/OPP log files?
Please see if these docs help.
On R12.1.1/Solaris Platform While Generating Oracle Reports Files Failed With Error " ld.so.1: rwconverter: fatal: librw.so: open failed: No such file or directory [ID 1067786.1]
Apps UPG Fail With Error Ld.So.1: Rwserver: Fatal: Librw.So [ID 961222.1]
Thanks,
Hussein
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