PDF access issue with OHS WebGate

Hi all,
The architecture has OAM, OID, Documentum server. OID is used as user store for OAM. Documentum application is deployed in WebLOgic server. There is a OHS server front ending the WebLOgic server where we installed the webgate. We are protecting the Documentum URL through OHS host name in OAM Policy domain and everything is working fine so far. While downloading a pdf document in Documentum server application, it is processing as 33% and hangs over for 5 mins and finally displays an error given below.
invokeMethod() failed while calling: onReturnFromProgress
Operation failed : com.documentum.ucf.common.transport.TransportException: Client failed to handshake with server within 250 seconds.
After closing this window, press the Refresh or Reload button on your browser to continue
I have seen couple of metalink notes about this pdf webgate issue and tried several options for webgate params CachePragmaHeader and CacheControlHeader.
Tried the following combinations:
CachePragmaHeader           private
CacheControlHeader private
CachePragmaHeader           novalue
CacheControlHeader novalue
CachePragmaHeader           public
CacheControlHeader public
CachePragmaHeader           novalue
CacheControlHeader private
CachePragmaHeader           novalue
CacheControlHeader public
Like this I have tried almost 9 combinations but no luck. Also tried disabling the IP validation. There are no errors in webgate or access server logs
Please let me know if you have any clue on this.
-Mahendra.

We're seeing an issue that looks almost identical to this but using Windows 2008/IIS7.x and WebGate v10.1.4.3. The PDF will begin download then it looks like a connection resets. We've tried it using PDF's ranging in size from <1mb to over >16mb. The results are consistent. On IIS turning off "http keep alive" allows the downloads to proceed (and probably diminishes performance to some degree).
While the workaround we found allows PDFs to download I'd really be interested in seeing what's causing this.

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    15/01/09 02:25:45.675 html: Broken pipe
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