PDF Form Problem Safari on Mac OS X

I have a user running a Mac with OS X and they are unable to submit a PDF form to the server in Safari. It works in IE on the PC and Safari on the PC. What could be the problem?
Thanks in advance for your help.
David Perry

any ideas from anyone?

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Cannot open/view/access interactive pdf form using Safari

I was unable to open interactive pdf forms from websites with Safari 6 on my iMac. I received the following message:
Quote
To view the full contents of this document, you need a later version of the PDF viewer. You can upgrade to the latest version of Adobe Reader from www.adobe.com/products/acrobat/readstep2.html
For further support, go to www.adobe.com/support/products/acrreader.html
Unquote
I still couldn't view/open/access the form even after I upgraded to Version 11.0.04 of Adobe Reader.
This problem happens only (I believe) after I updated OS X and Safari. Previously I was able to do it without any trouble as recently as July 2013. However, I don't encounter any issue if it is just an ordinary pdf document especailly if it can be downloaded to be opened later.
As far as I can ascertain, I don't have any plug-in except for McAfee SiteAdvisor 2.0, 1Password 3.9.0, AdBlock 2.5.46 (which is disabled), Evernote Web Clipper 5.7, and Open In Internet Explorer 1.0 (by Parallels).
I am using OS X Mountain Lion 10.8.5 and Safari 6.0.5 (8536.30.1).
Can anyone please help? Thank you.

Thank you, Carolyn Samit and andyBall_uk, for your prompt responses and suggestions.
Although I didn't follow your recommendations, they gave me some idea regarding what to do to resolve the issue.
The solution is actually very simple. I uninstalled my existing Adobe Reader (using CleanMyMac 2 but I believe moving the app to trash should do it as well), downloaded a fresh copy (version 11.0.04) and reinstalled it again. When the software was being installed, it asked whether I wanted to make Adobe Reader (AR) the default PDF reader. I indicated OK and allowed installation to proceed and finish.
After installation of AR, I reopened Safari and went to a website to click the link to the pdf form. And lo and behold, I was able to open/access/view the document! It worked with a second website.
So the lesson is when installing an upgrade remember to make Adobe Reader the default PDF reader.
I hope that this procedure can help others resolve their issue if they have a similar problem.

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When sent to a PC with AcrobatPro 8.2.3, the form does not perform the math functions, but does do the email submit.
When sent to a PC using Acrobat Reader 9, the form does perform the math but does NOT send the PDF email.
I must qualify these problems a little, I have only been able to test on these three different machines due to access. However, when the file was transfered via disc it did not work.
I need to find the solution to this problem ASAP, boss pushing very hard to have working demonstration for client in two days.

IN adobe's infinite wisedom they refuse to acknowledge Mozilla Products (SeaMonkey, Thunderbird, Caminio), Opera and many other Email Clients. The only ones Adobe allows are Edora which is now developed by Mozilla, Entourage, and Outlook express whic no long as of Wondows 7 no longer exist on any platform.
I've put in a request as far back as Acrobat 6 on this matter. Yet it seems Adobe is Bound and determine not to support all Major Email Clients on Mac and Windows platform.
This is possibly what you are running into. If it is, you get a message along the lines of Acrobat doesn't know how to commicate with your email client or something to that affect.
I've put in a request at least once every time a new Acrobat, Reader has come out starting with Acrobat/reader 6. In OS 9 we didn't have those problems.

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No script attached. Thanks for the suggestion. Apparently the problem only occurs using "Preview" on the Mac. When using Acrobat Reader, it does work properly. But similar forms that I have created work fine in Preview as well.

Fill PDF Forms with Safari -PDF Formulare mit Safari ausfüllen

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I use Safari and Preview. I would not use Adobe Reader!
Ich muss ein PDF Formular ausfüllen(http://www.experiment-ev.de/sites/default/files/vertrauliches_gutachten_0.pdf). Mehrzeilige Felder können ausgefüllt werden. Einzelfelder bleiben unsichtbar ausgefüllt. Sie sind nur sichbar, wenn sie aktiv sind. Wie mache ich sie immer sichtbar?
Ich nutze Safari und Vorschau. Ich möchte Adobe Reader nicht nutzen!

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I have used T layout view set. On top view i put one image. On left view i have tree element. On right side i have all other elements.
Right side, different views are displayed depending upon the option chosen from tree. But, when I opened view containing Adobe form and then try to choose any other options, Internet browser gives system error and browser closed.
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They work perfectly on Windows, as long as the user has Adobe Reader 8 or 9. However, I discovered recently that they do not open properly on Macs, and that Mac users cannot fill all the fields, cannot use the buttons (such as jumping to another page), and that the calculations or "if" conditions do not perform at all.
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I know I can download, fill out a PDF Form and save.
But we need to fill out PDF Forms online and have those forms saved on our server (within our Student Information Server).
I cannot see any possible way of doing this, and it could be a reason our school district switches to PCs.
I have downloaded, and installed Adobe Reader 8.0, which doesn't allow Saving PDF.
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Is there any hope.

You are misunderstanding.
I don't want to save the PDF on my computer. I want it saved on the server within our Student Information System.
It doesn't work with the schubert plugin (the plugin even says it won't).
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I've created a form with fields. My client want to input in those fields amount of money. So I've created fields formatted with the "Number" category. 2 decimals, "1234,56" separator style, not currency symbol. So far, so good!
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The advantage of this solution is that internally, you will have the correct format for a number, so that calculations will be correct.
Hope this can help.
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Can you please tell me what program the recipient is using to open the form? There are 2 situations where the "blank" fields occur commonly:
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2) The recipient is viewing the document on a mobile device without Adobe Reader. The built in PDF viewing on the iPhone/iPad Mail app does not display form data. If your recipient is viewing the form on a Mobile Device, they should choose "Open In.." and chose Adobe Reader.
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Hi-
Running Safari 5.1.2 on Mac OS 10.6.8 (the latest updates according to software update) and using the Schubert PDF browser plugin. http://www.schubert-it.com/pluginpdf/
Before updating from Safari 5.0.xxxx I could fill out and submit .PDF forms in Safari without any issues. Now, I cannot. The form comes up but I cannot enter any text into the text fields.
About a month ago I went through this and had to revert back from a time machine back up because the ability to fill out forms in browser is an everyday necessity for me.
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Ok.. I still cannot get this figured out. I'm baffled and frustrated!!
I did a deep cache cleaning using Snow Leopard Cash Cleaner, all of your reccomendations, and about an hours worth of reading. I had the schubert-it plug in uninstalled and have gone back to reinstalling it with no luck. I was thinking after all the cache cleaning it might work. Nope..
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The com.adobe.reader folder does not exist on my computer.
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Hi Rod,
Sorry I replied a few days ago, but for some reason it didn't seem to get added to the thread. So, here we go again ...
The "fix field" script worked great for me. So, we have been using that solution when needed. Unfortunately, I am not enough of an expert on these things to provide an intelligent answer as to why it may not be working for you.
But, it also became evident from dialogue and testing that the issue only occurs when recipients use MAC Preview to complete the forms. So, on some forms I have just added a note saying - MAC Users: Please complete the form using Adobe Reader. As this is, of course, free software, which most people already have installed on their computer, this seems to prevent the problem from occurring as well.
Hope that is at least a little bit helpful.

PDF Form Problem Safari on Mac OS X

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