PdfMaker problem

Dear the supporrt,
AS I tried to create pdf from Adobe Acrobat Xi or Office 2010, they both gave me an error of "An Unexpected error occurred. PDFMaker was unable to produce the Adobe PDF"
My computer is running in Win7 Professional with 64-bit office 2010 and Adobe ACrobat Xi. I tried to reinstall the office and Adobe Acrobat but it doesn't work at all!
Can someone pls give me a hand on how to solve this.?

ok, i realize I may not have been clear enough, my problem is using Acrobat PDFMaker Office COM Addin. It bugs using it with MSWord 2010 when i want to use the "mail merge" function.
Thanks!!

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http://helpx.adobe.com/acrobat/kb/convert-pdf-missing-pdfmaker-files.html
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I hope someone can help me.
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Hi all
This problem is now resolved. I got it to work but the frustrating thing was I dont know how I did it! Messed with some settings in Acrobat 9 and the AdobePDF printer and retried it and it worked
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James

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Here is a quick note from the event viewer:
The program WINWORD.EXE version 14.0.7134.5000 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 1138
Start Time: 01d07dcede19c458
Termination Time: 15
Application Path: C:\Program (file:///C:/Program) Files (x86)\Microsoft Office\Office14\WINWORD.EXE
Report Id:
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Adobe Reader MUI X and Adobe Acrobat X
Feroze

Hi,
As the event log indicated, this is due to acrobat pdfmaker office com addin doesn't work well with Microsoft Word.
I would suggest you go ahead and try to upgrade your Adobe product to the latest version and see if issue persists.
Or contact the support of Adobe and see if there is a known compatibility issue or not.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

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ok, i realize I may not have been clear enough, my problem is using Acrobat PDFMaker Office COM Addin. It bugs using it with MSWord 2010 when i want to use the "mail merge" function.
Thanks!!

PdfMaker problem

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