Personal Ringtones Bug in Nokia C5

HI!
I had my C5 spontaneously rebooted, while using a Google maps.
After that all my personal ringtones disappeared, and more than that: even the option to apply a personal ringtone (an MP3 file, for example) for any contact - has gone!!!
And the hard reset followed by firmware update - didn't resolve that: only standard melodies are available, while the MP3-s are seen in "Gallery" and played as usual.
Did someone meet this bug? Any options how to fix it?
Thanks!

you must have duplicate contacts
select one memory to use not both
go to contacts then select options then memory in use ,select phone then assign the tone by going to the contact then select options then add detail..
If  i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

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