Personnel number 00000000 could not be locked; lock 00000000 failed twice

Question

Hi!
I'm trying to create new person to SAP HCM by using SAP ERP HCM Process and Forms functionality. Process is defined to be fast entry process: NO_WORKFLOW value in workflow template.
I have defined process' attributes CENTRAL_PERSON as blank and PERNR attribute to get default value from business process logic's (DEF) from SAP_PA (infotype 1: 0001-PERNR).
When process is trying to check values it gives me error "Perosnal number 00000000 could not be locked; lock 00000000 failed twice". Error's message class is HRASR00_FBD and message number is 011.
I debugged the ISR process and the actual error is raised in CL_HRPA_MASTERDATA_ENQ_DEQ class' method ENQUE_BY_PERNR.
ABAP call stack is this:
35 CL_HRASR00_PAITF_MAPPER=======CP         CL_HRASR00_PAITF_MAPPER=======CM00F      14 METHOD                         IF_HRASR00_MAPPER~LOCK_OBJECT                               
34 CL_HRASR00_DISPATCHER=========CP         CL_HRASR00_DISPATCHER=========CM00X      22 METHOD                         PROCESS_LOCKING                                             
33 CL_HRASR00_DISPATCHER=========CP         CL_HRASR00_DISPATCHER=========CM017      24 METHOD                         FSCN_DO_OPERATION                                           
32 CL_HRASR00_DISPATCHER=========CP         CL_HRASR00_DISPATCHER=========CM00R      803 METHOD                         PROCESS_DATA_CONTAINER                                      
31 CL_HRASR00_DISPATCHER=========CP         CL_HRASR00_DISPATCHER=========CM00G      178 METHOD                         DO_OPERATION                                                
30 CL_HRASR00_DISPATCHER=========CP         CL_HRASR00_DISPATCHER=========CM00I      24 METHOD                         IF_HRASR00_DISPATCHER~CHECK                                 
29 CL_IM_HRASR00ISR==============CP         CL_IM_HRASR00ISR==============CM004      496 METHOD                         IF_EX_QISR1~SCENARIO_PROCESS_USER_COMMAND                   
28 CL_EX_QISR1===================CP         CL_EX_QISR1===================CM004      16 METHOD                         IF_EX_QISR1~SCENARIO_PROCESS_USER_COMMAND                   
27 SAPLQISR9                                QISR_CL_ISR_WEB_UI_PROXY                 2025 METHOD                         PROCESS_USER_COMMAND                                        
26 SAPLQISR9                                LQISR9U07                                499 FUNCTION                       ISR_PROCESS_EVENT_INTERNAL                                  
25 SAPLMPO_46CFF_ISR_SERVICE                LMPO_46CFF_ISR_SERVICEU06                184 FUNCTION                       ISR_PROCESS_EVENT                                           
24 SAPLMPO_46CFF_ISR_SERVICE                LMPO_46CFF_ISR_SERVICEU12                157 FUNCTION                       ISR_PROCESS_EVENT_WD                                        
23 CL_QISR_UI_PROCESS_EVENT_MODELCP         CL_QISR_UI_PROCESS_EVENT_MODELCM003      6 METHOD                         IF_QISR_UI_DATA_MODEL~EXECUTE                               
22 /1BCWDY/9KIHZOTJM1O6VWFQPCJ4==CP         /1BCWDY/B_9KIHZOTJM1O6VWIWGPVP           2032 METHOD                         CALL_RFC_ISR_PROCESS_EVENT                                  
21 /1BCWDY/9KIHZOTJM1O6VWFQPCJ4==CP         /1BCWDY/B_9KIHZOTJM1O6VWIWGPVP           1487 METHOD                         CALL_ISR_PROCESS_EVENT                                      
20 /1BCWDY/9KIHZOTJM1O6VWFQPCJ4==CP         /1BCWDY/B_9KIHZOTJM1O6VWIWGPVP           108 METHOD                         IWCI_QISR_UI~CALL_ISR_PROCESS_EVENT                         
19 /1BCWDY/9KIHZOTJM1MJA1NASP4F==CP         /1BCWDY/B_9KIHZOTJM1MJA1SLVIT2           6357 METHOD                         _OVR_4T5KF0KFFIXZTMN23D48RVJME                              
18 /1BCWDY/9KIHZOTJM1MJA1NASP4F==CP         /1BCWDY/B_9KIHZOTJM1MJA1SLVIT2           127 METHOD                         IF_PROCESS_START~NAVIGATE_TO_REVIEW_FORM                    
17 /1BCWDY/9KIHZOTJM1MJA1NASP4F==CP         /1BCWDY/B_9KIHZOTJM1MJA1SLVIT2           5656 METHOD                         ONACTIONCHECK_AND_SEND                                      
16 /1BCWDY/9KIHZOTJM1MJA1NASP4F==CP         /1BCWDY/B_9KIHZOTJM1MJA1SLVIT2           976 METHOD                         IF_WDR_VIEW_DELEGATE~WD_INVOKE_EVENT_HANDLER                
15 CL_WDR_DELEGATING_VIEW========CP         CL_WDR_DELEGATING_VIEW========CM005      6 METHOD                         INVOKE_EVENTHANDLER                                         
14 CL_WDR_ACTION=================CP         CL_WDR_ACTION=================CM00A      38 METHOD                         IF_WDR_ACTION~FIRE                                          
13 CL_WDR_WINDOW_PHASE_MODEL=====CP         CL_WDR_WINDOW_PHASE_MODEL=====CM00U      95 METHOD                         DO_HANDLE_ACTION_EVENTS                                     
12 CL_WDR_WINDOW_PHASE_MODEL=====CP         CL_WDR_WINDOW_PHASE_MODEL=====CM002      94 METHOD                         PROCESS_REQUEST                                             
11 CL_WDR_WINDOW=================CP         CL_WDR_WINDOW=================CM00V      12 METHOD                         PROCESS_REQUEST                                             
10 CL_WDR_MAIN_TASK==============CP         CL_WDR_MAIN_TASK==============CM00I      77 METHOD                         EXECUTE                                                     
9 CL_WDR_MAIN_TASK==============CP         CL_WDR_MAIN_TASK==============CM00U      6 METHOD                         IF_WDR_RUNTIME~EXECUTE                                      
8 CL_WDR_CLIENT_ABSTRACT_HTTP===CP         CL_WDR_CLIENT_ABSTRACT_HTTP===CM01A      114 METHOD                         HANDLE_REQUEST                                              
7 CL_WDR_MAIN_TASK==============CP         CL_WDR_MAIN_TASK==============CM00J      85 METHOD                         IF_HTTP_EXTENSION~HANDLE_REQUEST                            
6 CL_HTTP_SERVER================CP         CL_HTTP_SERVER================CM00D      594 METHOD                         EXECUTE_REQUEST                                             
5 SAPLHTTP_RUNTIME                         LHTTP_RUNTIMEU02                         1216 FUNCTION                       HTTP_DISPATCH_REQUEST                                       
4 SAPMHTTP                                 SAPMHTTP                                 13 MODULE (PBO)                   %_HTTP_START                                                
3                                                                                   2 PBO MODULE                     %_HTTP_START                                                
2 SAPMHTTP                                                                          2 PBO SCREEN                     10
1                                                                                   0 TRANSACTION                    ()                                                         
Our SAP levels are these:
SAP_BASIS 731 0004 SAPKB73104
SAP_APPL  606 0004 SAPKH60604
SAP_HR    604 0049 SAPKE60449
SAP_HRRXX 604 0049 SAPK-60449INSAPHRRXX
So, I'm out of ideas. How to prevent locking for person number 00000000 when creating new employee by using SAP HCM Processes & Forms?
Best regards,
-Timo

Answer 1

Hi!
I asked this from SAP. I got following answer:
Error "Personnel number &1 could not be locked; lock & failed twice - HRASR00_FBD 011" is sometimes raised due to default value of field PERSG, PERSK, and WERKS. Can you please make sure that these fields have a manual default value assigned on your process to be sure that pernr can be generated?
You can also try to check whether standard hire processes like HIRE_01 or HIRE_10 are working correctly or same lock error is raised.
I valuated also PERSG, PERSK and WERKS and after that the process was valuated with new personnel number taken from number range.
So result was that new number was taken from number range immediatelly when my data entry form was shown (I use process without workflow = fast entry) --> If user uses to form without saving (= abort new employee creation), one number is taken from number range, but not used. I ended up with solution that system is not getting the number automatically in start of the process (= I don't valute those PERSG, PESK and WERKS, they are valuated in form by user anyway). Instead I take manually new number form employee's number range (RP_PREL) before the data checks by using function module NUMBER_GET_NEXT.
Hopefully the solution by valuating PERSG, PERSK and WERKS works for you.
-Timo
Message was edited by: Timo Saviahde
I tried to edit my answers text to contain readable formatting --> no matter what I do, it shows my text without correct line brakes and other stuff...