Pesonlization in CRMD_ORDER

Hi gurus
Does anybody know how to apply personalization in CRMD_ORDER to all users?
(Personalization object CRM_ONEORDER)
I want to uncheck "Open last transaction processed" and set "minimized" as defult setting for all users. But
It seems that I need to change settings for each user.
Regards

Hi Escaler ,
Thnx for u r quick reply .
As i mentioned in my post all my fields are not in one project.
Few fields are in 1 project and few fields are in different project.
My req is i need to get all fields down which i created newly.Those fields are appearing on top .
Thanks , Vijay

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Report for CRM-Opportunities - Open CRMD_ORDER for selected ALV row

Hello,
i created a report which can be used to find the relevant opportunities and list them in a ALV table.
I have the requirement that by doubleclick on the table line the selected opportunity shall open in tx crmd_order.
I have the GUID and the object_id of the opportunity in my ALV tableline.
Has anybody already experience how to achieve this?
Thank you
Best regards
Manfred

It works perfectly for me. Look at the code (this works)
REPORT ytestfhe3.
DATA: gv_1o_manag    TYPE REF TO cl_crm_1o_manag,
      gv_1o_main     TYPE REF TO cl_crm_1o_main.
DATA: gv_dynnr       TYPE sydynnr.
DATA: gv_1o_frame_pa TYPE crmt_1o_frame_pa.
DATA: gv_guid        TYPE crmt_object_guid.
DATA: gv_boolean     TYPE crmt_boolean VALUE 'X'.
PARAMETERS: p_order TYPE crmd_orderadm_h-object_id.
START-OF-SELECTION.
SELECT SINGLE guid FROM crmd_orderadm_h
                     INTO gv_guid
                    WHERE object_id EQ p_order.
END-OF-SELECTION.
gv_1o_frame_pa-transaction_guid = gv_guid.
CREATE OBJECT gv_1o_manag
    EXPORTING
      iv_with_navig = gv_boolean
      iv_1o_frame_pa = gv_1o_frame_pa.
IF sy-subrc <> 0.
    MESSAGE ID sy-msgid TYPE 'S' NUMBER sy-msgno
               WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
    EXIT.
ENDIF.
CALL METHOD gv_1o_manag->get_main_screen
    IMPORTING
      ev_dynnr = gv_dynnr.
CALL FUNCTION 'CRM_1O_MANAG_CALL_SCREEN_UI'
    EXPORTING
      iv_dynnr       = gv_dynnr
      iv_1o_frame_pa = gv_1o_frame_pa.

Fields missing in Support Message from CRMD_ORDER

Hi All,
when we create a Support Message from transaction notif_create, there some fields like
component, project and solution
but when we create the same support message from transaction crmd_order, i could not find those fields.
Please suggest
Regards,
Pradeep L

Hi Prakhar,
Is there any work around where we can configure such these fields would be visible in the transaction CRMD_ORDER.
The issue we are facing is:
Standard Transaction Type: SLFN is being used for another project in the same system
Now i have created another Transaction Type: ZSLF with customized status, action and date profile.
Now we cannot use notif_create as it will pick up SLFN and we cannot change it to ZSLF as the other project is using it
Please suggest
Regards,
Pradeep L

Change status for sales order in crmd_order

Hi,
I am creating a report which has to change for all sales order with status "Open" to status "Processed". Is there any function or bapi to do this ?? Supposing, there is no function, which tables do i have to change ???
thanks in advance!!!
Maria

Mmmm it doesn't work... I have tried this:
    CALL FUNCTION 'CRM_STATUS_CHANGE_EXTERN_OW'
      EXPORTING
CHECK_ONLY                = ' '
        OBJNR                     = i_crmd_orderadm_h-guid
        USER_STATUS               = 'I1003'
SET_INACT                 = ' '
IV_REF_KIND               =
IV_OBJECT_TYPE            =
IV_NO_1O_MAINTAIN         =
IMPORTING
STONR                     =
EXCEPTIONS
   OBJECT_NOT_FOUND          = 1
   STATUS_INCONSISTENT       = 2
   STATUS_NOT_ALLOWED        = 3
   OTHERS                    = 4.
If sy-subrc = 0.
endif.
But noting has change in tag Status in tx. CRMD_ORDER.. still have in "system status": In process and in "User status": Order Rep Processed.
Thanks in advance !!!

Facing some problems in creating a custom tabs in CRMD_ORDER Transaction

Hi Friends,
I am facing some problems in creating a custom tabs in CRMD_ORDER Transaction code in Solution Manager of SAP.
Actually my requirement is adding of two tabs(one is header & another is item tab) in the above Transaction, i was able to put one tab i.e header tab but i was not able to keep item tab. i found a badi CRM_CUSTOMER_I_BADI in which documentation was given & i processed in the same way.
For information i used the Badi CRM_CUSTOMER_H_BADI for header tab which i was able to add the tab & all functions like change, save working Good.
But i want how to add custom tab in which item details were to be attached.
i was done with the necessary SPRO settings(or Tcode CRMV_SSV) & able to see the 2 tabs thats it, but the functionality save is not working for the second tab & not saving in table CRMD_CUSTOMER_I (in this table there is one CI include where we added our item fields).
And also i had a doubt whether to use ALV or Table Control. And if possible can any one can sent me the screen design & the code for the above requirement in detail.
can any one who have knoweldge in Solution Manager & in the above Badi implementation can give me a right solution which will help me a lot.
Thanks a lot in advance.
Thanks
Ravi.
can any one give the solution regarding to the above one.
Edited by: ravikanth on Jul 23, 2008 8:13 AM

Hello Priyanka,
I have the same problem by using Service Ticket in SAP CRM 5.0.
Did you already solved this issue? If so, can you please provide the solution!?
How can I activate and check the transfer log?
Thanks and regards
Alex

How to update item level Pricing in CRMD_ORDER

guys
i am using FM : CRM_ORDER_MAINTAIN to update many fields in CRMD_ORDER t-code
except for the Conditions Tab in item level i am able to update other fields...
here is my code please let me know if i am missing something.....
data: IT_PRIDOC TYPE CRMT_PRIDOC_COMT ,
        WA_PRIDOC TYPE CRMT_PRIDOC_COM,
        IT_COND_ADD TYPE PRCT_COND_EXTERNAL_INPUT_T ,
        WA_COND_ADD TYPE PRCT_COND_EXTERNAL_INPUT.
*********FILL IT_PRIDOC
Item Level Conditions Tab
WA_PRIDOC-REF_GUID = WA_ORDERADM_I-GUID.
WA_PRIDOC-REF_KIND = 'B' .
wa_cond_add-KSCHL = '0PSV'.
wa_cond_add-kbetr = '333.00'.
wa_cond_add-kpein = '1'.
INSERT wa_cond_add INTO TABLE it_cond_add.
CLEAR wa_cond_add.
WA_PRIDOC-COND_ADD = it_cond_add.
CLEAR it_cond_add[].
INSERT WA_PRIDOC INTO TABLE IT_PRIDOC .
CLEAR WA_PRIDOC .
*********FILL IT_INPUT_FIELDS
WA_INPUT_FIELDS-REF_GUID = WA_ORDERADM_I-GUID.
WA_INPUT_FIELDS-REF_KIND = 'B' .
WA_INPUT_FIELDS-OBJECTNAME = 'PRIDOC'.
even if v debug by putting break-poing on CRM_ORDER_MAINTAIN and do some changes in the pricing values .. the FM showes no changes in debug mode but values will be updated...
expecting expert comments .
Amshu

i missed Handlers .. its working

To change a field to edit ,which is in customer fields tab of an item in crmd_order transaction.

Hi All,
My requirement is to change a "field to edit" which is in "customer fields tab" of an item in "crmd_order" transaction.
Please find the screen shot.
Please help me with this issue

Use easy enhancement workbench
The Easy Enhancement Workbench is a development tool with which SAP applications (called Business Objects in the following document) can be extended in a simple manner.
Customer enhancements to a Business Object are defined via wizards. The Workbench then does all development work for the user; databank tables, screens and application logic are created automatically. Finally the customer enhancement is included in the SAP standard.
This also allows users without ABAP knowledge the simple possibility of extending the SAP standard.
An extension created using the Easy Enhancement Workbench does not differ technically from one created manually. In both cases transportable ABAP objects are created and the same Customer Exits, Business Transaction Events or BAdIs are implemented
You need to use EEWB feature to achieve the same.
Tutorial
http://www.scribd.com/doc/6755615/Eewb-Steps
http://help.sap.com/saphelp_crm50/helpdata/en/9f/a19c921f0911d6b1d500508b6b8b11/frameset.htm
In addtion check this note
Note 484597 - Customer enhancement of CRM applications
a guide is attached to it for telling u steps
Hope query is solved
Regards
Prakhar

How to hide tabs/fields in crmd_order

Dear All,
We have been using transaction CRMD_ORDER for creation of quote/contract.
We are in requirement to hide a few unused fields and a few unused tabs so that the user navigation is simplified and made error free.
How do we achieve this.
Regards,
Sivakumar

Hello Sivakumar,
I think also for Orders it should be possible to do Screen Configuration via Customizing. I had a similar request for the Transaction BP:
/thread/73179 [original link is broken].
Regards
Gregor

Call Transaction CRMD_ORDER

Hi experts,
I made a report displayed in ALV and one of the column was the transaction no.
Now, my user wants it to display the specific line in CRMD_ORDER once it is being double click in the grid filtered by lead. My problem is that the transaction no. under lead unable to display.
Here is my code below.
leadno or transaction no.
*&      Form user_command
FORM user_command USING r_ucomm LIKE sy-ucomm
                        rs_selfield TYPE slis_selfield.
READ TABLE it_data INTO wa_data INDEX rs_selfield-tabindex.
IF SY-SUBRC EQ 0.
CASE r_ucomm.
    WHEN '&IC1'.
       SET PARAMETER ID 'CRM_OBJECT_ID' FIELD wa_data-leadno.
        CALL TRANSACTION 'CRMD_BUS2000120' AND SKIP FIRST SCREEN.
ENDCASE.
ENDIF.
ENDFORM.                    "user_command

hi,
check this.
FORM user_command USING r_ucomm LIKE sy-ucomm
rs_selfield TYPE slis_selfield.
CASE r_ucomm.
WHEN '&IC1'.
READ TABLE it_data INTO wa_data INDEX rs_selfield-tabindex.
SET PARAMETER ID 'CRM_OBJECT_ID' FIELD wa_data-leadno.
CALL TRANSACTION 'CRMD_BUS2000120' AND SKIP FIRST SCREEN.
ENDCASE.
ENDFORM. "user_command

CRMD_ORDER (Quotaion) - "Configuration" tab - (not able to see HTML page)

Hi Gurus
when I open a quotation through CRMD_ORDER, in th items "configuration" tab I am not able to see the HTML page. I am here at offshore. But my onsite guys are able to see that. Please let me know what causes it not be displayed.
Please help me. It is very Urgent

Dear Jitendra,
In Production Order you will find Component and Operation screen under two different icons (not tab) production Header screen.
- For Component Overview it is something like Balance or on pressing F6 you will branch to Component overview Screen.You will find it just after Hat icon
- And for Operation over view it looks like ladder or on pressing F5 you will branch directly to operation screen.you will find this icon just after Component overview Icon.

How to create a new tab in CRMD_ORDER for custom fields

Hi Expert,
I have added custom fields in crmd_customer_ i through EEWB .
Now i want to display the fields in a new tab in CRMD_ORDER.
can you please guide me how to create a new Tab step by step procedure.
Thanks & Regards,
Avi

Dear Avi,
please be aware that crmd_order is no longer supported since crm2007 (6.00). That means EEWB is not the right tool to add customer fields because only WEBUI is supported. There you can use the AET tool to create own fields or tables via configuration.
However please see note 1037748 where you get more information and help.
Best regards
Rene

Creation of Pushbutton in CRMD_ORDER

Hello All,
I have a query.Is it possible to create a custom pushbutton on fast entry screen of CRMD_ORDER without changing the standard SAP.I have to call a screen when a user clicks this button and this screen would enable user to enter some data,save it and return back to the original screen.Also,once the data is entered,user should be able to also view it whenevr he wants.
Let me know your suggestions on this.
I thought of achieving it by creating a z transaction and calling it in order_save badi and doing all coding in the z tcode.But by this way user cannot come back to view his entered values unless he presses "save" again.
Looking forward to your inputs:
Regds
vlp

Unanswered

How to restrict editing documents uploaded in CRMD_ORDER ?

Hi All,
     In CRMD_ORDER transaction, Transaction Data -> Documents Tab, we can upload our documents,
    Once the document is uploaded and the transaction is saved, I want to restrict editing and deletion of the document.
    I got this BADI CRM_DOC_AUTHORITY, but i am not getting how to use it.
    In this BADI we have a parameter 'Acivity' which has possible values as,
01     Create Objects
02     Delete Objects
03     Read Objects
04     Change Objects
05     Get Authorization Information
06     Change Authorization Information
If we click on delete, 'the activity is 02 - Delete Objects", I cleared the '' ios_auth' and displayed the message 'Documents cannot be deleted'.   It is working fine.
But when we click on 'Edit' button, the activity is not set to '04' and it is allowing to edit the document and overwrite the existing one.
So pls any one help in this. I want to restrict both deletion and editing once the document is uploaded and saved.
any Suggestions pls ?
Regard's
Jean

Posting the same in ABAP as I didnt got any suggestions here.
Regard's
Jean.

How can update the "Reason" in tcode CRMD_ORDER

Hi,
I've done the below customizations to change the "Reason" for the service ticket status:
1. Define Catalog:
IMG > CRM > Basic Functions > Catalogs, Codes and Profiles > Define Catalogs
2. Define Code Groups and Codes
IMG > CRM > Basic Functions > Catalogs, Codes and Profiles > Define Code Groups and Codes for Catalogs
3. Define Code Group Profiles
IMG > CRM > Basic Functions > Catalogs, Codes and Profiles > Define Code Group Profiles
4. Define Subject Profiles
IMG > CRM > Basic Functions > Catalogs, Codes and Profiles > Define Subject Profiles
Also, assigned the Subject profile to the status profile.
But i'm not able to update the "Reason" for the service ticket status in the transaction code CRMD_ORDER.
Can any one let me know what is the BAPI / FM which will do this?
Thanks,
Shamim

Hi Srikanth,
Yes, I did so.
In the transaction code, CRMD_ORDER, when i enter a transaction no.
There's a label called "Reason" which has to be updated with the correct reasons as per the status.
Example: For the service ticket status, "New Message", reason status must also be updated whenever a new mail arrives.
I think there must be a BAPI / FM which would definetly update this?
Thanks,
Shamim

How to find database table for field in CRMD_ORDER?

Hello,
in CRMD_ORDER there is a field CRMT_7850_SERVICE_UI-DURATION.
The structure is CRMT_7850_SERVICE_UI
The fieldname is DURATION
How can i find out in which database table content of this field is stored?
Thanks a lot
Best regards
Manfred

Hi,
When you execute report CRM_ORDER_READ (trx. se38), entering your order nr, you will get
an overview of all the underlying tables and their entries of the order.
E.g. you will find structure ET_SERVICE_H, corresponding to table CRMD_SERVICE_H;
structure ET_SERVICE_I, corresponding to table CRMD_SERVICE_I.
I expect your field (duration) to be in CRMD_SERVICE_I.
regards,
Wim

Pesonlization in CRMD_ORDER

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