Phone call

I've put money on my account but when I make a call it keeps telling me to subscribe.I don't want to keep subscribing everytime that message comes up. Can you find the problem and e-mail me. Thanks

Hello p-a-t.
When you say money do you mean Skype Credits, or actual $$Money&&? If you do mean real money, you need to go to the Pay As You Go option and pay for Skype Credits. The other option if you already have bought Skype Credits, is go to the taskbar in Skype, Click on Tools > Options > Notifications > Notification Settings > and the bottom checked box that says Sends Me A Message, uncheck that box. SAVE after your done and lets take off one more pesky notification. Under the tab Alerts&Messages you'll see a notification called Promotions, Uncheck that one too and then Save again.
Hope this helps. If you have anyother questions, post them here or message me and I'll find the answers for you.
Beowolfv
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┌┴─┴─┐-┘─┘
│▒┌──┘▒▒▒│
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Regards,
Beowolfv
-If I Answered Your QuestionThenPlease Give "KUDOS" And Mark It As A "SOLUTION" So Others Can Find Help.

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There is more information in the link, including supported hardware and that you must have Settings > FaceTime > iPhone Cellular Calls set to on on the iPhone.
Phone calls
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Why does it take 22 phone calls and leaving BT to ...

I used to have BT broadband option 3. For this I required a phone line, I made around 3 phone calls a year from it.
Last year in May some bright spark in BT decided to merge my phone and broadband accounts. I had been paying the correct amount of around 40 pounds a month for my line rental and broadband (+vat) until this point. When they made this "merge" they upped my monthly payments to 71.50. (I found this out much later after many many many frustrating phone calls)
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Feb 40 pounds
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I was about to go on holiday and called BT billing who apologised and stated clearly that I could call back in February to arrange the correct billing, that they were sorry and would put notes on my account to ensure no further attempt was made to take the incorrect amount.
While on holiday ..... an incompetant person in BT billing emailed me to say that she would be trying to take the £117.50 from my account "in the next few days". So, while on my holiday I had to ensure this did not happen by contacting this BT billing department. I cancelled the BT direct debitat this time.
After calling BT around 15 more times, speaking to various levels of incompetance i was finally told in Mid February that I had been switched to quarterly billing, but on a monthly direct debit: I was being charged for 3 months use up front and nothing could be done, I had to live with their mistake. Could I please pay up the £117.50 or I risked interuption of service ... which was a shame .... as after so many phone calls I had already put the wheels in motion to leave for Sky ....
Calling for my MAC code the poor lady offered me broadband at half price to keep me, at which I had to respond that she could offer it to me for free but I had no confidence that would be what appeared on my bill or what would be taken from my bank account. The billing department is the sole reason for my leaving.
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Amazing ... pay up front for a service I no longer receive and hope the company repays me? Considering my confidence in their handling of money ... Heck no ...
I am told they will produce a final bill, "within 14 working days" (such speed!) which may ... oh so kind of them .. have the correct amount I owe them on it.
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Today, I call .. yet. .. again .. to ask where the **bleep** my final bill is and they tell me its been put in the post. It is for the correct amount.   I will be paying it when it arrives.
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I have left BT for good, I have been left with a very bitter aftertaste.
From the posts on this board, it appears my frustration is felt by many. I do wonder if any action is being taken internally with BT to correct the mistakes being made?   Would a moderator confirm?

Hi Oxfordataloss,
Thanks for posting. I'm really sorry you've had such problems with BT, it's certainly not the kind of service we would hope to provide. I'll take your comments on board and if you don't receive the final bill as expected please drop me an email with the account details and a link to this thread for reference.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

Phone call

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