Phone dissabld and cannot connect it to itunes

My son age 3 was playing with my  phone  and  got me disabled  .I cannot connect it with itunes either
I do know my passcode  but  my phone  is dissabled

i found  the solution

Similar Messages

  • I am using Windows 7 Pro, 64 bit on a brand new PC, and cannot connect to the iTunes store using iTunes version 10.  HELP!!

    Ok, so after purchasing a new computer, with windows 7 pro, 64 bit, I tried downloading the newest iTunes, which at the time was 10.2.1 (i believe).  After installation, everything seemed to work, except that iTunes was unable to securely connect to the internet, use home sharing, or validate my computer.
    As troubleshooting, I first ran msconfig, and then turned OFF all programs that boot at start up EXCEPT itunes and quicktime.  After a restart, i opened itunes again, and got the same result.  That led me to believe that iTunes was NOT being blocked by another program on my machine.  I am currently running itunes 10.7 successfully on a Windows 7 32 machine at work.  Anyhow, for grins, I tried to install version 9 on the new computer, and it installed perfectly, and immediately connected to the itunes store, leading me to believe that there is nothing wrong with my software configuration (not sure if this is a safe assumption or not).  I then tried to let iTunes update itself using the automated update function.  It tried to update itself to the most current version, then 10.6.  Again, iTunes was unable to connect to the iTunes store.  I HAVE tried disabling the anti-virus software (AVG), but that made no difference. 
    I have since gone back and reinstalled iTunes 9.  Here's the catch though.  When I reinstalled using version 9, I had to redo all my library files.  I'm about 1/2 way through my CD's, and now have a substantial library file going.  The last time I let iTunes update itself to 10.6, once I realized that it was not going to connect to the store, I uninstalled iTunes, and reinstalled ver. 9.  However, when I did this, it told me it could no longer open the library file, because it was a newer .itl or .xml (i believe it was one of those two extensions) library file.  At that point, I basically started everything over again, using version 9, and have been importing CD's like a madman at night.
    Here are my questions:
    1) Is there a way to make a copy of the files that store my library info, so that if my upgrade to ver 10 IS NOT SUCCESSFUL, I can restore ver 9, but still have all of the album art work, playlists (when I import music, I create a playlist with the artists' name, and store things that way), etc. in tact? 
    2) What else can I try (firewall settings, internet options, etc.) to try and get version to to successfully install?  I would really like to get all the benfits of the newer versions.
    3) When I tried to get apple tech support before, they wanted me to pay a ridiculous 69$ fee for phone support.  I just bought an iphone 5....this should entitle me to a fresh 90 days of phone support, right?  The reason I ask here is that I could hardly understand the "tech" that answered the phone when I called for tech support last time, and to be honest, it really ****** me off that they wanted to try and milk me for another 69 bucks....I've purchased every iPhone since the 3Gs came out (pre-ordered at that), and have nearly gone broke purchasing music from their iTunes store....heck, maybe they're doing me me a favor not letting me into the store, huh?
    Any help or ideas would be greatly appreciated,
    -Brian

    Many thanks.
    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • IPod is disabled and cannot connect / restore on iTunes

    Hello,
    I stopped using my iPod for a few weeks then when I tried to use it again it said:
    "iPod is disabled try again in 21,813,856 minutes"
    I don't know how this could have happened as I haven't been trying to unlock my iPod. It could have been one of my cousins who tried to play with it.
    I searched the internet for solutions and the one I found said to sync with the computer last synced so I can access my iPod again, but my iTunes was broken due to Windows Error 7 (14001). So, I had to use a different computer. When I plugged my iPod in, iTunes said:
    "iTunes could not connect to the iPod because it is locked with a passcode. You must enter your passcode on the iPod before it can be used with iTunes."
    I found a solution on the support website which told me to turn my iPod off, then hold onto the home button while plugging the iPod in. I did so and it was successfully connected. Then, I pressed the "Restore" button on iTunes and it seemed to work. But then, a box popped up which said:
    "The iPod "iPod" could not be restored. An unknown error occured [3194]"
    So I googled the error and it told me to open c:\windows\system32\drivers\etc\hosts and on the last line, write 74.208.105.171 gs.apple.com
    I did so and tried to restore again, it didn't work.
    Please help me fix my iPod.
    Thank you,
    Louise

    Error 3194: Resolve error 3194 by updating to the latest version of iTunes. "This device is not eligible for the requested build" in the updater logs confirms this is the root of the issue. For more Error 3194 steps see: This device is not eligible for the requested build above.
    Abov from:
    http://support.apple.com/kb/TS3694

  • TS1368 I have Windows 8 and cannot connect to my iTunes.  What do I have to do? Thanks

    I recently bought laptop with Windows 8.  Now I can't use my iTunes on new computer.  What can I do?  Thanks

    On Print dialog in print size choose Custom and then check the checkbox for Scale to Fit Media. With crop to fit checked if image has the same aspect ratio then it would fill the paper else would crop depending on your image dimensions.
    To help you achieve more here is the Print help link for PSE - http://help.adobe.com/en_US/photoshopelements/using/WS287f927bd30d4b1f-5796c0e112e28b07616 -7fff.html
    Hope it helps.
    Thanks,
    Garry         

  • Restore needed on screen but iTunes says phone is locked and cannot connect

    restore needed on screen but itunes says phone locked and cannot connect

    now it says cannot restore from itunes (error 1)

  • Just installed IOS 8 to iphone 5 and cannot connect to WI FI. Sometimes connects and when I begin to use the phone ot drops out.

    Just installed IOS 8 to iphone 5 and cannot connect to WI FI. Sometimes connects and when I begin to use the phone ot drops out.
    I have attempted all the regular trouble shoots such as resets, complete restore and reinstallation of ios 8. no change.

    I don't have an answer for you but from my experience iOS WiFi syncing has always been a hit and miss affair (more miss than hit I'm afraid). I have gotten to the stage where I rarely use the WiFi sync. It is just quicker, easier and much less stressful to use the USB cable. I am having the same issues with all the iOS devices in our family which includes various models of iPhone, iPad and an iPod Touch and have been having them since WiFi syncing was introduced (in iOS5 ???). And then I have not even mentioned my favorite iTunes syncing messages: "Waiting for items to copy" and "Waiting for changes to be applied"!
    iTunes is always extremely quick and eager to pick up the devices but as soon as I click on sync it shows "Looking for iDevice" and then the device disappears. I have found that initiating the sync from the Settings app on the device prevents this issue.
    It does however seem as if it is worse with Windows 7. I did not have so many issues with my previous Windows Vista PC.
    Sorry I cannot be of any help.

  • Trying to register iPhone 4. iTunes store says its busy and cannot connect, try again latter.

    Trying to register new iPhone 4 for the first time. iTunes store says its busy and cannot connect. I have tried many times over 2 days but no luck. What can I try.

    Hello,
    Almost a year later and I'm experiencing this exactly situation now.
    I was in the middle of the process of data migration from iPhone 4 to 4S and due to really slow download speed restoring iCloud backup, I interrupted the process and started a new full restore process through USB and iTunes (reset all setting and configurations on the 4S and did a local machine backup of the old 4 and asked to restore from that).
    After a full successful restore process, I'm trying to delete the old iPhone 4 2GB backup in iCloud and the error message saying that "this backup cannot be deleted because its being used to restore another device, or backup is currently in progress".
    Of course I ran out of spece (iPad, old iPhone 4 and new iPhone 4S backups) and I tried everything, disabling iCloud, deleting from my MBP, from iPad, and no success.
    I cannot restore the old 4 and deactivate iCloud backup because I don't have this phone anymore, probably it's already in use by another person.
    PS: iOS6, Mountaing Lion
    Any ideas?
    Thanks

  • I get a message that my ipad and iphone cannot connect to the iTunes store. I have tried to sync books to my iPad and iphone and i get the message that I cannot connect to the iTunes store and thus cannot sync a book to my books app. Why?

    I get a message that my ipad 2 and iphone 5 cannot connect to the itunes store when I try to sync a book to my book app. Although, when I click "store" both are able to access the itunes store. Why is this? Also I tried to open a book that was synced and a message that I did not have enough memory to load this book popped up--when I know that I have well over 40gb of memory left in my ipad and over 16gb left in my iphone. The message that I cannot connect to the itunes store is strange that it offers no option and I have to hit OK to get out and use my ipad or iphone.

    Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.
    If that doesn't solve it then what has worked for some people is going into Settings > General > Date & Time and changing the date to a few months (or maybe a year or two) in the future and then re-trying

  • I cannot connect to the iTunes Store.  I receive Error Code -1202.  This problem began yesterday.  I have been successfully connecting to the store for months on this PC.  I am running Windows 7 and the Windows Security Center.  Thanks for any help

    TS1368 I cannot connect to the iTunes Store.  I receive Error Code -1202.  This problem began yesterday.  I have been successfully connecting to the store for months on this PC.  I am running Windows 7 and the Windows Security Center.  Thanks for any help.

    Hello alankilner,
    And welcome to Apple Discussions!
    Using Proxy: Yes
    Try temporarily disabling this setting by following the steps outlined in this Apple support document.
    http://support.apple.com/kb/TS1490
    B-rock

  • Ipod shuffle cannot be charge and cannot connect to itunes

    Help!
    Some problem with my shuffle...cannot be charge externally or by PC USB port and cannot connect itunes.
    Could it be the station unit??
    Pls help!

    keg3g's wrote:
    Same problem. I have gone through the troubleshooting and downloaded a program to restore it, but I can't restore it because it's not recognized. So then I uninstalled and reinstalled itunes but it didn't help at all. We've only had it 9 months. Looking for some help on this one cuz I think the warranty is only 6 months
    If you bought it from Apple then the warranty is 12 months.
    Take it to an Apple Store and ask for a repair / exchange.
    Ian

  • Ipod classic 160GB very slow sync and cannot connect to itunes store windows 7 ansd itunes 10.6.0.40. I have now been trying for 3 weeks to restore my iPod. Really frustrated, any ideas would be welcome.

    Ipod classic 160GB very slow sync and cannot connect to itunes store windows 7 ansd itunes 10.6.0.40. I have now been trying for 3 weeks to restore my iPod. Really frustrated, any ideas would be welcome.

    Cured the problem! Reinstalled an earlier version of itunes from oldapps.com (version 10) now everything works as it should. I would suggest that if you are experiencing these problems that you do the same. I must say that it is a brave business decision on behalf of apple to effectively lock out all windows 7 users from their products and sales channels and I can only wish them luck in this very shortsighted policy.

  • "Cannot connect to the iTunes Store" when using WiFi and Cisco VPN

    hi
    I'm on iPhone software 2.0 and have a connection to the internet via WiFi and VPN (using the integrated Cisco client). Everything works fine (Safari, Mail, mobileme push of contacts and calendars) but the iTunes Store and the App Store won't. While the App Store keeps spinning the iTunes Store says "Cannot connect to the iTunes Store". Has anyone else experienced a similar phenomenon?
    thanks
    Message was edited by: samaki

    We're having the same issue. App Store and iTunes do not work when all traffic is tunneled over VPN. Yet, other applications like Safari, New York Times reader, Telnet, etc... work perfectly fine over VPN. If we have the iPhone switch over to using split tunneling VPN mode, then the App Store and iTunes work since they do not appear to be sending traffic over the VPN tunnel. I can say for certain that no outgoing traffic is being blocked on the VPN servers since I administer those servers. I also did a packet capture on the iPhone wireless session and it appears that the App Store sends traffic over the regular HTTP port. So it really doesn't make any sense from a VPN perspective why Safari would work but not the App Store or iTunes when you're tunneling all traffic over VPN. Our iPhones are using the latest firmware (5F136). If anyone has any update, please do share.

  • I have the new iOS 6 on my iPad, and when ever I try to log on to the iTunes store this comes up: Cannot connect to the iTunes store. Anybody help please? :)

    I have the new iOS 6 on my iPad, and when ever I try to log on to the iTunes store this comes up: Cannot connect to the iTunes store. Anybody help please?

    I'm also having this problem I've already tried changing the year stuff and its still the same I succeeded once when I toggled my credit card account but after that the same problem occurred.

  • HT5457 When Open passbook in my iPhone 4S and tapped on the App Store it says cannot connect to apple iTunes Store. What am I doing wrong?

    I updated my iPhone 4S with the new iOs 6. It was successfully installed, but when I open passbook app and tapped App Store I get this message saying cannot connect to apple iTunes Store . What did I do wrong?

    Try connecting to your Mac or PC and using iTunes to sync your iPhone. Disconnect your iPhone after syncing, make sure in Settings>iTunes&AppStore you have your Apple ID and password entered, and launch App Store and sign in. It should work now, but do not sign out from App Store. There seems to be a bug that prevents us from signing in again after signing out.

  • I found my old ipod touch and it says the ipod is disabled and to connect it to itunes but when i try to connect it to itunes it says cannot connect cause ipod has passcode but i cant unlock passcode cause ipod disabled. Please anyone have an idea?

    I found my old ipod touch and it says the ipod is disabled and to connect it to itunes but when i try to connect it to itunes it says cannot connect cause ipod has passcode but i cant unlock passcode cause ipod disabled. Please anyone have an idea?

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...

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