Phonebook problem with Curve

Hi,
I installed Whatsapp on my curve and sometime later started to face problems with my mobile. Many times I would receive "App Error 523" message and the set would reboot itself.
I had taken a back up of my system before my phone crashed and ever since I find multiple entries of one particular contact in my phonebook. Rest of the entries have vanished from the phonebook altogether.
Now everytime I save any contact in the phonebook, and there is an "App Error 523", every freshly saved entry of the phonebook is erased and I am only left with handful of contacts.
Can anybody help?
Regards
Rajat

Hi rajjatkapoor72,
Welcome to the Community,
Here is the Article from K.B which describe your error message KB24395 ,hope it contain something useful for you,
Good Luck
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Similar Messages

Attachment problem with Curve 8520

Hi,
i've a problem with attachments. Every time i send an email to the BB, the attachment name changes in "1 Attachment" and i can't open it. I try to reinstall the firmware (5.0) and try some solutions find on google and on this forum.
Could you please Help me
Regards
Camanni Luca

Hi and Welcome to the Forums!
The only reference I find to that error message has to do with BES users on older BES platforms. If you are on BES, then I advise going to see your BES admins for assistance. This reference might be helpful to them:
http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=http--docsbl...
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

GPS problem with Curve

My GPS sometime work and sometime doesn't with my BB curve
Telus told me this was a know issue that the new release 4.5 would fix this problem¸
For Now telus are at 4.3, but I see BB web site is at 4.6
Does any telus user tried that ? Will it upgrade my blackberry firmware or it's only a Desktop SOftware upgrade ?
JF

You need capital EDGE to get data (GPS) on the curve. you may be out of a covered area. If you travel around a lot you may want to drop the battery out for 30 sec. and then re-install it and see if you get the EDGE.

Annoying problem with CURVE 8520, please help !!!

My blackberry Curve 8520 connect to the mobile internet (not the BB service ) automatically everyday without me logging on any application or browser or making any updates.
I tried installing a new software, formating the phone, removing all the aplication and restoring the factory settings and all of them did not work and the same problem PRESISTS.
I contacted my provider customer service and they said that they can not know what exactly connects to the internet
Does anyone have a clue what may be this annoying OPTION that makes the connect to the internet without any notification?
I appreciate you help !
Thanks

Hi gom3a and welcome to the BlackBerry Support Community Forums!
The BlackBerry® smartphone will always make a connection with the data network in order to ensure you are always receiving email and messages when then are sent to you.
The BlackBerry® data services do not require you to login and most applications only require you to provide your login information once, then its saved so you don't have to login over and over again.
Thanks.
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Camera Problem with Curve 8330

Hi - I have a Curve 8330 and the camera has recently started acting strange. When I look at the screen to take a picture, the image is "posterized" (ie, it looks like an Andy Warhol poster, with strange colors).
I can find no setting to fix this...I have also tried both a hard and soft reboot, with no luck.
When I take a picture while looking at the "posterized" screen image, it does not save it, even though I have plenty of file space left.
Help! :-)

I am having the same issue as well (and done the same things), and have not been able to find anything either. I am not sure if this is now a hardware issue and not a software issue.

Serious Problem with Curve 8900

Hello.
A have a Curve 8900 phone which was on the contract with T-Mobile a while back.
I bought it like new. It was used a bit, but never dropped or anything so hardware is perfectly fine and it did work while it was with the previous owner on the contract.
Contract was over and the man sold the phone to me. I unlocked it for usage with any network using the code I found for it and now the phone shows that it is unlocked and sees any network just fine.
Thing is that though the phone shows that everything is ok - I am UNABLE to make any calls, receive any calls (online works through my home Wi-Fi connection and Bluetooth connectivity is fine.)
Phone shows that it is CONNECTED TO network. (Tried even the original T-Mobile card) But no calls could be made or received. SMS cannot be received or sent as well.
I tried many things up to rewriting the firmware, wiping out - nothing helps. I have the tools needed to rewrite the firmware and system but I need to know where to look...
I need your help badly (just please do not write answers like replug the battery) - I am no novice in the field of phone repairs and unlocking but it is a first time I encountered something I'm even clueless what to do and what could be the cause. And yes - I do not have experience with BlackBerry in particular (just before you ask)
Please help.
Best Regards
Jack

Sounds like your phone is BLOCKED. The likely cause is the person who sold it to you reported it lost or stolen after you bought it.
Many phones will show as having a signal even when blocked although you cannot make calls as in your case.
Sorry mate. Take your phone back to the person you bought it off.

SYNC PROBLEM WITH CURVE

My Curve gets part of the way through synchronizing and then errors out during the calendar sync. I read the synchronization log and it indicates from the first device (the Curve) a number of entries that look like normal calendar entries and then some that say Read "00000000" and then from the second device (the PC) Read "<Unspecified>". Can anyone tell me what is going on and how I fix this?

My situation is an earlier version of Desktop Manager V4.2.2.14 and Outlook 2003 SP2. I thought maybe updating he Desktop manager would help but it sounds like that is a lost cause. I have to think it is a memory issue or there are some records that did not actually get deleted. Have you tried anything else like doing a back-up and then reloading the previous back-up?

Strange Problems With Curves and VC Color Vibrance

I am having a very odd issue. I was working fine, adding new solids and using curves of VC Color Vibrance to color them, and out of the blue it just stopped working. I simply cannot add color. The values and curve lines are still 100% editable, but the color does not show up. The closest it gets is when I apply a mask: The color outlines the mask. Any help? Mac OS Creative Cloud 2014.

It is not an adjustment layer. I used command+Y (if that is the answer you were looking for).
I'm not quite sure what you mean by change the reference color, if you mean the option labeled "Color" that does not work. Otherwise, it used to work fine up until this new layer. I didn't change anything about it. Thank you for the quick response!
Neo

E-mail problem with Curve 8520

Got my Blackberry at end of 2010 and have failed to be able to access e-mails. I think I have wrongly checked the Blackberry Enterprise Server Option in e-mail set up and can't now uncheck it. I have lost my "email settings" Icon and when I try to enter email address through the Setup Wizard - email set up option, the only option is "I want to use an email account with a Blackberry Enterprise Server" Any help would be great.

Hi and Welcome to the Forums!
To use the proprietary RIM Push email capability, you must have an adequate data plan from your carrier. The carriers host BIS (BlackBerry Internet Service) for their BB users. Typically, BIS is not available via generic data plans. Many carriers call what is necessary The Blackberry Data Plan. Whatever they call it, it is the carrier who delivers BIS to their BB users -- contact them for assistance. Once you have a BIS-capable data plan on your BB (at whatever fees your carrier will charge, btw), you will then have Personal Email added to the email setup wizard.
http://www.blackberryfaq.com/index.php/What_do_I_need_a_Data_Plan_for%3F
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Problems with the O2 blackberry data package on my Curve 3G.

I have already informed O2 about this but they claim that I should be used the blackberry support services, but nothing there helps me!
I got my Blackberry Curve 3G on September 9th this year and I put on the Blackberry Data Package bolt-on onto my phone on September 16th. I then received a text to say they've taken £5 from my credit and it will be up and running in the next 24 hours. Its now September 19th and my BBM is not working at all and I am extremely upset with the services and behaviour I have received from both O2 and Blackberry.
Is there any way you can help? If this fails, I shall be forced to go back to the shop from where I got my Blackberry from and ask for their help.
Many thanks, Jade.

Can a bubble whistle Problems with the O2 blackberry data package on my Curve 3G.? The seat matures in your oar. The lad ices the pursuing method inside a resident. A judge spins against the vendor! The rose wows the hello.
filipina heart

Problem with custom tone curves

I have a problem with saving custom tone curves and don't know what to do about it. I am running Lr 5.7.1. on OS X 10.10.3 but I know this problem was there on OS X 10.10.2.
The problem is as follows, if I create a tone curve a try to save it Lr does not save it in under /Users/{UserID}/Library/Application Support/Adobe/CameraRaw/Curves as it should; instead it places it under /Users/{UserID}/. As a result the custom tone curve does not appear in the Point Curve list.
2 items of additional/useful information:
1) I can literarily see the Save dialog jumping from the correct folder, /Users/{UserID}/Library/Application Support/Adobe/CameraRaw/Curves, to the incorrect folder, /Users/{UserID}/
2) If I manually move the file to right location it appears in the Point Curve list
I have checked permissions and the User ID has Read/Write access. I have also made visible hidden folders with no luck.
Any suggestions are very welcome.

Hi,
To the details of an Infotype :
View the record in PA20, to make sure the PERNR has a record for the Infotype
Make sure the parameters passed to HR_INFOTYPE_OPERATION are correct :
Rather than passing them directly, pass :
g_pernr type p_pernr value pernr
g_infty type prelp-infty value 9402
Lock the PERNR with BAPI_EMPLOYEE_ENQUEUE
Read values
SELECT * FROM <table>        INTO CORRESPONDING FIELDS OF <wa>
        WHERE pernr = g_pernr
        AND begda   <= sy-datum
        AND endda   >= sy-datum.
ENDSELECT.
Perform HR_INFOTYPE_OPERATION.
Provided you fill all the key fields : SUBTYPE,OBJID.... RECORDNUMBER. (passed from p9008)
Why ?:
For an Emp, a number of records may be created, depending on the Time constraint of the Infotype
Say when you modify, the actual record may be delimted to sy-datum and a new record may be inserted
To learn more about Time constraints refer : http://help.sap.com/saphelp_nw04/helpdata/en/f4/51d2c9a79911d189550000e8216659/frameset.htm
Basline : BEGDA and ENDDA are very important in determining which record to modify!!
Unlock PERNR with BAPI_EMPLOYEE_DEQUEUE
The above should take care of No data stored for 9402 in the selected period
Regards,
Ravi

Problems with OS 7.1 on Curve 9360

Hello, I am new to the Blackberry world of things having been previous Apple and Android... I have just bought a new Blackberry Curve 9360 on Tesco Mobile (uses o2 network) and, it came pre installed with OS v7.0. (The 9360 came with a 4Gb memory card) As recommended, I have upgraded to OS v7.1 however; I seem to be having several issues with this... 1. Since the upgrade, the OS seems to hang and freeze quite a bit when switching between apps etc. I have tried a battery pull but no different. 2. I don't seem to be able to download some of the apps from Blackberry App World because my device is not compatible. I believe this is probably because the the App Developer hasn't updated the code for OS 7.0 / 7.1?? 3. Since the upgrade, I am unable to install ANY applications because it is saying I have less than 5Mb of storage space remaining on the internal storage. I have tried a battery pull but this hasn't fixed the issue. I also have a Blackberry Curve 9300 for work and, have no problems with this at all and, am very pleased with it. I noticed that my 9300 is running OS 6 and, that I have more apps available than on my 9360 so... If I downgrade my OS to v6.0 on my Curve 9360, will this (1), cure the slowness problem? (2) download the same amount of apps as on my 9300? (3) will a downgrade cure the space issue or, can you provide any other help on this?

Hi and Welcome to the Community!
Your assumption about app compatibility is correct...every app must be ported to every specific BB model number as well as major OS level. Some developers choose to not do so, others just take longer to catch up.
As for your other issues...every situation is unique. Each BB has a fixed amount of AppMemory which must house the OS, all apps, and some amount of app data, overhead, etc. So, the mixture of those that you choose will determine what you cam have as far as additional apps, performance, etc. But, this KB might give you some help:
KB14320 How to maximize battery life and free memory on the BlackBerry smartphone
You also should try other 7.1 packages...some are reported to be more stable than others.
Sadly, it's pretty much impossible to tell you what the exact results will be for you...every situation is unique as well as every users tolerance levels, so you must figure out what works best for you.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Problem with Bluetooth on BB Curve 8520

Hi everyone
got a problem with my Curve 8520 (OS v5.0). Everything is working fine apart from Bluetooth connection. I can connect my device to Desktop Manager via Bluetooth but when I try to get an internet connection it's automatically reboot my BB. Same happens when I try to connect to an internet without BlackBerry Desktop Manager, using standard Dial-ip connection via Bluetooth. Using USB connection got internet access as well as with BB Desktop Software and Dial-up mode. Does anyone know what can cause this problem?

Hi Kasiek1488 and welcome to the BlackBerry Support Community Forums!
This article should help you connect your BlackBerry® smartphone to your PC via Bluetooth® and use it as a modem.
KB12544 - Connect a computer to the Internet using a BlackBerry smartphone as a Bluetooth IP Modem
Thanks.
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Problems with BB Media Sync and Curve 8330

I having problems getting BB Media Sync to work with my curve 8330. Some background info:
I am using Windows 7 (I have also tried connecting it on a PC running XP to no avail).
I have an 8 GB microsd card in my curve.
BB Desktop software recognizes my BB.
Windows Explorer does however does not (no removable storage shows up in My Computer (this is true on both my PC running 7 and the one running XP).
I have already checked that mass storage is enabled.
The error message that I get is "Your device is not recognized by Blackberry Media Sync...".
My BB flashes the connecting screen for about a second and then says "Connected to Desktop" when I open BB Media Sync but to no avail.
I have also already tried formatting the microsd card in the blackberry "Media" menu.
I have tested to make sure that its not a USB connection problem and that is not the issue.
I'm at a loss of what else there is to do, can anyone help please?
Thank you in advance.

I am having a similar problem with my Curve 8330, though I use a Mac and have tried connecting to a PC to only get the same results.
I have a 4GB Micro SDHC
My BB will connect with BB Desktop Manager to sync calendars, contacts, etc. but no media
Although the computer and the Phone communicate via Desktop Manager, my BB device does not show up in finder
I get an error message that says mass media storage mode must be activated
I have activated these features under Options/Media Card: Media Card Support - On; Encryption Mode - None; Mass Storage Mode Support - On; Auto Enable Mass Storage Mode When Connected - Yes
I have reformatted my Micro SDHC card

Problems with my BB Curve 8310

Can anyone help me out? Recently I've been having problems with my curve. I don't always receive my mms messages, the alarms will go off like i have a picture/video message and nothing's there. my texts get automatically deleted, I don't get all my calls and when I go to the call logs it shows no calls made or received. Anyone know how to fix this problem? I've ran the diagnostic tests as well.

You're facing memory constraints in your device. Due to which MMS are being received in your device but for low memory they were deleted you even see them.
Perform the following steps -
Give a soft reset by removing the battery for 30sec.
Check how much memory is free in your device to Options -> Status -> Free Memory. To view all the database size go to Option -> Status -> click Menu button then select Database Sizes
Delete less frequently used application. To delete go to Options -> Advanced Options -> Applications -> highlight the application you want to delete -> click Menu and select Delete
If you stored your picture in device memory them move them to your media card
Check the below Knowledge Bases -
How to qualify low memory situations on the BlackBerry smartphone
How to maximize free space and battery power on the BlackBerry smartphone
Low memory state according to the File Free field on the Status screen
tanzim
If your query is resolved then please click on “Accept as Solution”
Click on the LIKE on the bottom right if the post deserves credit

Phonebook problem with Curve

Similar Messages

Maybe you are looking for