Photos not showing up on computer when iphone is plugged in

Hi, I recently bought a new phone and now I'm trying to get my old photos off my iPhone 4s and onto a mac computer. But when I plug it in no photos show up... my iphone is saying its connected and there are photos on it but nothing shows up. How can I fix this?

Hi there MDK93,
You may find the troubleshooting steps in the article below helpful.
iOS: Unable to import photos to computer
http://support.apple.com/kb/ts3195
-Griff W. 

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