My iPhone 4S is not recognised by my computer when I try to sync. I am looking to upgrade, is it just easier to purchase a new one, then manually transfer data and information?
My iPhone 4S is not recognised by my computer when I try to sync. I am looking to upgrade, is it just easier to purchase a new one, then manually transfer data and information? I don't want to try syncing and backing up data to just lose it all. As the new one I plan to get is a newer model, I'm thinking it is just better to do it manually, but then I have the issue of syncing the new one to start.
Hello Smeebo,
Thank you for asking your question! It sounds like your iPhone is not recognzied in iTunes when you connect it to back it up, or update the device. I would try the troubleshooting in either of these 2 articles depending on what operating system you have:
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
or:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Thank you for using Apple Support Communities.
All the best,
Sterling
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