Photoshop CS4 installation problem

I have bought CS4 and installed it successfully. I now have the upgrade disc to CS4 extended (bought from Adobe). When I run the disc, it offers to install CS4 NOT extended. When i install...i have the basic program ...not extended. Why?. I tried uninstalling the original version and re-installing from the disc...original version still on my computer.
I uninstalled, re-installed a trial version of cs4 extended from the web..it would only acccept the serial number from CS4 and NOT my extended box...
I cannot seem to get extended onto my computer! any ideas?

The old version must be deactivated and uninstalled. Extended features are solely differentiated by the serial. If your PS Standard is part of a suite, then the whole suite must be upgraded, e.g. Design Standard to Design Premium, not just Photoshop. Only one serial can be valid at any one time, so there is no such thing as having a suite and a separate PS extended on the same system.
Mylenium

Similar Messages

Photoshop cs4 installation problems

hi im having big problems getting Photoshop on and off of my mac book iv tried to uninstall it (i did it complete wrong by dragging and dropping it in to the trash i now know that’s not the way) iv put a post on the mac web site and was told to do this,
"You won't be able to install CS4 until is is properly uninstalled. In the Utilities folder, you'll find the folder "Adobe Installers". There will be an alias in there named per the Adobe software you installed. Double click that to launch it and start the uninstall process. You'll get a list of software you can put check boxes in to remove from the hard drive. There's also a Select All button at the top.
This may or may not work since you already manually removed some of the items the uninstaller will be looking for. If it appears to finish, then try installing PS CS4 again.
The blunt approach is to use Adobe's Clean Script tool. This will remove anything to do with any piece of CS4 files from the hard drive. You will definitely be able to reinstall after running it. Be aware though that it will remove ALL CS4 software on the hard drive. InDesign, Flash Pro, Photoshop, etc. You don't get to pick and choose."
non of this worked and when i put the disk in it brings up the setup program but wont accept the serial number and when i try to install the trial version it asks for the disk to be inserted which is all ready in the disk tray iv got no idea what to do can any one help me please

any one ????

Photoshop CS4 installation path problem

i having installation problem after i restore my pc, where i have install it normally before window restore. after install it doesnt work at all.
It set the installation path to common files folder, i have try uninstall all and reinstall it but still cannot modify the installation path.
Please tell me how to fix it?

By Fresh install i mean that Uninstall the existing Photoshop CS4 application through Windows Add/Remove Programs and install again through the Photoshop CS4 installer.Do inform if this works for you.

I lost my Photoshop CS4 installer CD

I lost my Photoshop CS4 installer CD. How to get back the installer file.

Use this method:
Direct Download Links for Adobe Software
Mylenium

Problems with Photoshop CS4 installer, stops initializing at 90%

I need help. I have been trying for the last several days to install a copy of Photoshop CS4 on a new Laptop computer with Vista 64, I purchased Photoshop CS$ about a year ago. I have installed the same software on another computer with vista 64 with no problem. I have read everything on the Internet I can find. It seems that there is a final process which while initializing sticks. Others on the Internet are also having the same problem but fixes are all over the board. Adobe Tech tried to have me install another user, no help. I have tried to remove Photoshop in the control panel programs & features to no avail, its not a full copy. Can any one help, please
Thanks in advance

Did you update PS CS4 to 11.0.1? If not update before turning off opengl or updating Nvidia drivers.
There are also new nvidia drivers out 197.13. However, newer does not always equal better.

Adobe Photoshop CS4 Installation Error

I'm new to this site and my computer has Vista Home Premium Service Pack 1.
After I installed Photoshop CS4 trial, it failed to install Photoshop, but the rest were successful. I went to get more information and this is the message:
Adobe Fonts All
Error:
Error 1603. Error 1907.Could not register font . Verify that you have sufficient permissions to install fonts, and that the system supports this font.
Adobe Photoshop CS4 English Language Pack
Error:
Error 2.
If there is a topic similar to this one, then I shouldn't be here!

I have been using Adobe Photoshop CS4 for a few months now without any problems or errors.
But last week.. i had a virus problem and decided to do a Clean Installation of my Operating System.
I was not too worried because I have done this millions of times already... and know the process like the back of my hand.
Well.. after the clean installation was complete, i started to load my applications.
To my surprise.. Adobe Photoshop CS4 would not install. Nor would Adobe Illustrator CS4.
It would get to the screen "Adobe is beginig the installation process" and would stall ..
At first... i thought it would eventually complete on it's own.. but after a few attempts and hours of the same screen with no progress.. it was obvious Adobe was no longer responding at that stage.
I searched high and low, night and day, over a few days trying to figure out the problem.
I was trouble-shooting everything.
In the middle of trouble-shooting, i took a break to surf the Net and see if i could find any suggestions when i ran into this Forum.
Someone mentioned disabling your Internet Security & Windows Defender.. and i thought.. no way.. it can't be that easy.
Well.. what do you know.. it was my Internet Security (Kaspersky Internet Security 2010)
After disabling Kaspersky Internet Security 2010, Adobe flew right pass the part where it was stalling, and finished installation without incident.
Adobe Illustrator CS4 also installed without any problems ...
I just wanted to share my experience as i know how frustrating it can be when software refuses to install.
Good Luck to everyone.. be patient.. trial & error. .. and im sure you'll figure it out.
========================================================================================== ===============
ApologetX wrote:
"downloaded Photoshop CS4 here and i tried to install as trial (30 days), Error: "Please insert Photoshop C4 into drive E:/ to continue instalation" what's wrong? What should I do? To install free trial? Tks"
@ ApologetX
I had a similar problem when i extracted the contents of my Adobe DVD and made an ISO file out of it so i would no longer need the DVD for installation.
But what i realized is that.. Adobe will not install if it's installed from the ISO.. and during installation.. an error would pop up.. and ask for the DVD
You probably have done something similar.
Here's what i did to fix:
- Extract the contents of Adobe Photoshop CS4 into a Folder
- and install from that ..
After i extracted the contents and installed from "setup.exe" .. the installation completed without error ..
DVD
- If you're having problems from the DVD .. then try to extract the Contents of the DVD on to your Desktop..
and install from there ..
Trial Installer
- As for the Trial you are referring to .. im not familiar with it ..
but try to extract the contents of it to your Desktop .. and go from there ..
Good Luck

Adobe Photoshop CS4 installation options

Hi,
I am preparing an unattended installation of Photoshop CS4. I generated the xml files using the command "setup.exe" --record=1.
Now I will create a bat file to execute the setup with the following sentence:
"setup.exe" --mode=Silent --deploymentFile="AdobeCS4\payloads\install.xml" --skipProcessCheck=1
I only know the argument "Silent" to apply to the "--mode", my question is: There are other arguments to apply on it?
PD: forgiveme if my english isnt very correct

You have a conflict with a CS2 product or a problem with your system's language settings. For the first case, download the Microsoft Installer Cleanup Utility, run it and remove all instances of Adobe Setup 2.0 that may be on your system. for the second case, set your system to a consistent standard language like US English and also make sure to pick that same language during install. Do not use odd combinations of your system running e.g. in Hindi and trying to install in French.
Mylenium

Photoshop CS4 Experience, Problems & Questions

Hi all,
i just installed my Production Suite Premium on the following System (fresh install, clean System, no other versions of Photoshop):
Intel E8500 Dualcore
Nvidia Geforce 9800 GX2 (Driver Version 178.24)
3 GB RAM
Windows XP Professionel SP3
Photoshop has its own Scratchdisk assigned with at least 50 GB free Space.
I know that the 9800 GX2 is considered to be a "Gaming-Card" but as a freelance artist i work for the game-industry on many occasions and I need a decent gaming hardware to test what I am working on. As far as I know, the card meets all requirements for CS4 and Nvidia tells me, that their GPU's are perfect for CS4. (wasn't a problem with any version before, I use Photoshop AND Nvidia-Cards since Photoshop 4)
Here are the things that bug me:
- Photoshop disables the OpenGL Features on random occasions, stating, that it has encountered a problem. This happens either in Two GPU-Mode or One-GPU-Mode.
There's no obvious reason for any errormessage, because IF Open GL is activated it seems to work pretty good, zooming and rotating works quite well and fast. I noticed, that the problem happens either after saving my file or when i open photoshop.
- Photoshop crashed on several occasions mostly concerning heavy transforming of multiple layers. It simply didn't respond anymore in the midst of the transormation-process.
My guess is, that this is also linked to the GPU/Driver. System-Memory is checked, GPU works like a charm in all other applications. CS3 has not once crashed in one year, so i guess it has to do with the changes made in CS4.
Strange thing is, that even with open GL deactivated, the above written problems occur. I would have thought, that with OpenGL dectivated, Photoshop would somehow become kind of CS3 again, but it seems, there had been to much changes to simply disconnect photoshop from it's new OpenGL interface.
Apart from these two Problems, Photoshop CS4 is doing ok. It feels kind of sluggish compared to older versions, but that might also change with some new drivers.
Sad thing is, that the rotate canvas feature and the extended moverange for images, the main reasons why i upgraded to CS4, are only working with
OpenGL activated. I really hope there will be a fix in the near future.
There are other questions concerning PS CS4's usability:
- The Scale-Brush Feature uses alt + right mouse buttons, what seems kind of strange when using a stylus (Even more when using a stylus without buttons like the wacom layout-marker).
I would prefer another combination of keyboard shortcuts plus stylus movement ctrl + alt for example. so far i have not found a way to remap the keys. Am i missing something? Or is this impossible?
- Is there a way to get window behavior back the way it was in CS3? The new way of handling windows is ok, but i liked the old one better. If i disable "floating windows docking" there's no way to maximize a window INSIDE the photoshop workspace. The maximize button on top of every window is right now completely useless because it maximizes the window AND gets rid of all the menus and palettes. I don't see why i want to do that.
That's it. I hope this is useful either for the guys at adobe or for other users. Every new Photoshop-Version has had its problems, i hope that these will just be dealt with like the ones before.
All the best,
Pickman

Photoshop CS4 does cause crashes. I can vouch for that too. When it happens, the first instinct is almost always to assume that something is wrong with the computer and start from there. Comments to this effect are prominent in many threads. It is also Adobe's prevalent approach. So people experiencing these problems will tend not to post on these forums. Statements like 'because there are only a few posts, a significant number of people are not experiencing [these] problems' are therefore unfounded. There simply has not been time yet for people to resolve potential hardware/system problems.
In my case, I started experiencing unexplained crashed with CS3 in July (see below) but it was only when Adobe admitted that they could be partly to blame that I posted my experiences (elsewhere) on this forum.
Anyway, to cut a long story short, I have installed Photoshop CS4 on a newly reformatted HDD containing a fresh clean installation of Windows XP/SP3, fully patched, with everything working hunky dory, and no legacy installations of Photoshop or other CS software to worry about. All the same PS CS4 keeps crashing. The symptoms are unexplained total freeze ups occurring at random. I may get several hours use, sometimes a lot less, before I am forced to reboot and start all over again. Certainly the ability to do any useful work is severely compromised, and yes, the first inclination is to blame the hardware or system installation.
The thing is I had been chasing a similar, probably related, problem with CS3 (possibly caused by cloning my system drive, see http://www.adobeforums.com/webx/.59b6bd8d/ ) while Photoshop was still activated, so I have had several months head start over anyone who may now be experiencing similar problems with CS4. As a result, Dell, whose support has been great throughout, have replaced just about every component under the hood of my PC, certainly everything that could be causing a problem. (GPU, CPU, memory, MB, PSU, disk controller, disk cables...). As a result, I am running a virtually brand new computer. Hardware and system problems have been all but eliminated. I have all the latest drivers for everything. It is virtually a brand new computer!
Yet PS/CS4 keeps crashing for no reason that can be established. Adobe have given me lots of homework to do to try to find out what affects it or remedies there are. It is all very tedious, but so far, nothing...
I am coming to the conclusion that there must be something intrinsically wrong with PS/CS4 that makes it incompatible with some systems and software installations, but not necessarily because of any fault with the latter. I have to say that, after initially trying to push me away, Adobe are being very helpful and clearly want (need?) to get to the bottom of this. The trouble is that when the system locks up, it is completely and utterly paralysed, so any diagnostic and error reporting systems are inoperative. This suggests something beneath or beyond Windows, and, if it is not hardware, this points the finger of blame squarely at the activation software, which uses rootkit technology. (Would this be the same on a Mac, I wonder?)
For the record, my system is a Dell Precision 370 desktop with Dell/Phoenix BIOS A08, 3.2GHz Pentium 4 CPU, Intel 925X chipset, 2MB ECC SDRAM, Nvidia Quadro FX3450 graphics, 2x Seagate 146MB Cheetah 5.5k disks (SCSI) in non-RAID configuration. From the limited experience I have had, it seems perfectly capable of running the software (apart from when it crashes, of course.)

Photoshop CS4, licensing problem 148:3 PC Windows 7

Nach Windows-Update geht Photoshop CS4 nicht mehr. Es kommt eine Meldung mit Fehler Nr. 148:3, Ein Problem mit dem Programm, die Lizensierung funktioniert nicht mehr. Es wird ein Neustart empfohlen. Nach Neustart des PC bleibt die Meldung gleich. Die Empfehlung lautet den Support zu kontaktieren. Kann mir bitte jemand weiterhelfen?
Vielen Dank von Ute

Cleaner Tool drüber laufen lassen, neu installieren.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Download CS4 products
Mylenium

CS4 installation problems...novice

Hi, all. I just purchased a student edition of Photoshop CS4 to begin using for a Photoshop class. As luck would have it I'm unable to install it after downloading the installer with the following error message: Installation failed. One or more required components of Adobe Photoshop CS4 failed to install correctly.
After installing the Support Advisor, it came up with the following message: Issue no: 18312. Unable to copy a file onto the machine when installing the Adobe Creative Suite 4 product. After accessing the provided Knowledge Base link, I followed their directions by uninstalling Photoshop and running some sort of cleanup utility which didn't seem to do anything. I've repeated this about four or five times.
If anyone can offer some advice I'd greatly appreciate it. I'm pretty much at a loss as to how to solve this. Also I'm on Mac OSX 10.5.8, if that helps.
Thanks in advance!

I'm having similar problems. Clean install of CS4 Design Premium on a new Windows 7, 64-bit computer with plenty of space. Setup runs, takes my product key, then after a while reports that some products will not install and list virtually the entire suite. Using CS4 clean up script and trying again results in the same problem. Numerous phone calls have demonstrated the futility of hoping for technical support from the call center (India?).
Don't know what to do next. Advice appreciated.

Photoshop CS4 Installation Crash Issues

Hey all.
I was installing the trial version of CS4 (on Vista) when my power went out. When I tried to install again, I kept getting this error message:
>- undefined
>- The installer database is invalid: please re-install the product from the original media
I checked the log and these are the errors I picked up:
>Failed to create payload session.
>Unable to load fileOptions from C:\Program Files (x86)\Common Files\Adobe\Installers\faf656ef605427ee2f42989c3ad31b8\resources\pages\Install\Options\Op tions.js
>Critical errors were found in setup for Adobe Photoshop CS4:
>Localization: missing stringID "undefined" for en_US in C:\Program Files (x86)\Common Files\Adobe\Installers\faf656ef605427ee2f42989c3ad31b8\resources\main.xml
>Localization: missing stringID "undefined" for en_US in C:\Program Files (x86)\Common Files\Adobe\Installers\faf656ef605427ee2f42989c3ad31b8\resources\main.xml
I've tried a ton of different *solutions* to try and fix this. My attempt to uninstall via control panel failed, i got the same error message is the install. I can't find any CS4 folders in the regedit, so that didn't work. I downloaded windows install wizard utility, ran that, as well as the adobe cs4 cleanup script.
I manually deleted the common files > installer folder. I even uninstalled the illustrator CS4 trial.
Lastly i did a system restore.
Nothing seems to work.
Any suggestions?
Thanks in advance!

Could You post the file (provided it’s not too big) or at least a screenshot of the 3D (Materials)-Panel with some of the problematic Material selected?

Adobe Photoshop CS4 (x64) problem on Windows7

Hi, everyone. I have a problem with Photoshop CS4 (x64) running on Windows7 (x64). When I try to launch x64 version I get message "Adobe Photoshop CS4 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." It was working fine before and only today it have broken. By the way, Photoshop CS4 (x86) works perfect, I can't launch only x64 version. Have you any idea how to solve this problem?
(re-installing Photoshop don't fix it)

Hi - Have you tried disabling Aero - it worked for me when it was crashing my Win 7 64 in th evanishing filter
http://www.howtogeek.com/howto/windows-vista/disable-aero-on-windows-vista/

Photoshop CS4 licensing problems

We are a secondary school which purchased Adobe Photoshop CS4 back in 2010 with 10 licences, from a company called Ramesys. They provided us with the licence keys which worked perfectly fine. However, we have recently had to update the PCs and although we 'deactivated' the licence before wiping the PC, we are unable to get CS4 licenced again. We have put a 64-bit Windows 7 image on the PCs.
When we try to enter the licence key, we get a red cross automatically come up and clicking next warns you that 'The serial number you entered is not valid. Click OK to retry entering the serial number.' However, we know that we are definitely putting in the correct number. We have tried both entering manually and cutting and pasting from the email we had. Neither work and give us the same message.
We called Adobe - they are less than helpful. They told us that the serial number we have is certainly correct but cannot help any further and suggested we try these forums?!
We tried to contact Ramesys, but it seems that have been taken over by Captita. Not sure if it's worth pursuing this with them or not?
Is there anything that we are doing wrong, that would prevent this from activating? We only have the time it takes the trial version to run out! These computers are being used in our Art department and the pupils use CS4 almost every day. We really need to get the software activated as soon as possible. Any help would be much appreciated.
Kind regards
The Polesworth School
Tamworth

I find it inappropriate that the company would send you to a user to user help forum to try to resolve licensing issues. Neither does any user here have access to the licensing database, nor do we deal with commercial license questions much here.
But I guess I can see their logic: They verified that your serial numbers are correct, so they're thinking something's wrong with the computer systems or installations of Photoshop.
I'm sure you've double-checked all of this, but since they've sent you here the basic questions need to be asked...
Where did you get the Photoshop image you installed (then and now)?
And it IS Photoshop CS4, right?
Have you tried installing it from a download directly from Adobe?
Do your computers reach the internet directly?
Are you entering the full 20 digit serial number, with 5 fields of 4 digits?
You do have different serial numbers for each machine, right?
Have you tried a clean uninstall and reinstall (I know this is a stretch)?
Thing is, I believe an immediate red X (is it immediate?) implies that the software feels the basic format of the serial number is wrong. So the software doesn't match the serial number somehow.
I'm not sure, beyond asking you to verify your most basic things, that we can help you much more than this here on the forum.
-Noel

Cs4 installation problems

When i install the trial for photoshop cs4, i get this message: "Session has dependencies that cannot be satisfied. The installer database is invalid: please re-install the product from the original media."
I'm using Vista and have all the system requirements. I've even download it off another site and uninstalled Photoshop CS2 but it still doesn't work. Any help will be greatly appreciated!

Use the CS4 Clean Utility from the support pages. Furthermore, since it will give you the MS Installer Cleanup Utility, you need to use that tool to unregister any instances of Adobe Setup 2.0. Once that's done, try again. If it still doesn't work, repeat the cleaning and manually delete a file called caps.db in C:\Program Files\Common Files\Adobe\caps. be warned, though, this will disable any uninstall functionality for Adobe programs and will also disable the automatic updates - with the database gone, there is no frame of reference.
Mylenium

Photoshop CS4 install problem

I`m running Windows Vista, AMD Turion X2 64bit, 4GB RAM, 320GB HDD. Downloaded the installer from the website, placed it in C:\Temp and tried to install.
When the installation begins it shows the "Checking System Profile" window, when the progress bar is near the end an error message appears saying "Command line option syntax error. Type Command /? for Help.". I click the OK button and the installer gets stuck at the "Checking System Profile" window.
I've tried common procedures for this such as placing the installer in C:\Temp and changing %TEMP% and %TMP% to C:\Temp. And yes, the installer is being run as administrator.

Here's a solution that worked for me:
Download and install the English version of Photoshop CS4 (The file name has a _CL1 extension.) The errors will still be there. Details show that certain components did not load.
Then download the FRENCH language version -- the one with the _CL4 extension. (I chose French because I could have worked with the program in French if I had to.)
Now open the French installer and REinstall Photoshop. The installer will just show the components that were missing from the English language version installation, so just go ahead and install ONLY those components.
and Voila! You get a working version of Photoshop CS4 64 bit version IN ENGLISH! The French installer only added the missing components which, apparently, had nothing to do with the interface language.

Photoshop CS4 installation problem

Similar Messages

Maybe you are looking for