Photoshop has detected graphics hardware that is not officially supported for 3d

From what I've read I thought 512 MB or vRAM would work with 3d. It used to anyhow. I get the pop up that says it's not officially supported for 3d, and has temporarily disabled 3d functionality.
I've tried setting the prefences under graphics processor settings to Basic, Normal, and Adavanced with no luck getting the 3d to work again. It was working fine before the last update to 13.1
I'm using a Mac Pro with 8 GB RAM, NVIDIA GeForce 8800 GT 512 MB, System 10.8.2
Using PS CS6 extended
Adobe Photoshop Version: 13.1 (13.1 20121126.r.220 2012/11/26:23:00:00) x64
Operating System: Mac OS 10.8.2
System architecture: Intel CPU Family:6, Model:23, Stepping:6 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1
Physical processor count: 8
Processor speed: 3200 MHz
Built-in memory: 8192 MB
Free memory: 4618 MB
Memory available to Photoshop: 7318 MB
Memory used by Photoshop: 70 %
Image tile size: 1024K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Basic
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
OpenCL Unavailable
OpenGL Version: 2.1
Video Rect Texture Size: 8192
OpenGL Memory: 444 MB
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: NVIDIA GeForce 8800 GT OpenGL Engine
Display: 2
Display Depth: 32
Display Bounds: top=0, left=-2560, bottom=1600, right=0
Video Renderer ID: 16918024
Video Card Memory: 512 MB
Display: 1
Main Display
Display Depth: 32
Display Bounds: top=0, left=0, bottom=1600, right=2560
Video Renderer ID: 16918024
Video Card Memory: 512 MB
Serial number: Tryout Version
Application folder: /Applications/Adobe Photoshop CS6/
Photoshop scratch has async I/O enabled
Scratch volume(s):
Maczilla HD, 278.4G, 107.7G free
Required Plug-ins folder: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Required/
Primary Plug-ins folder: /Applications/Adobe Photoshop CS6/Plug-ins/
Additional Plug-ins folder: not set
Anyone have any ideas, or maybe I'm missing something. Nothing like getting an update and it busting what used to work. Dang!

I can get into the 3d pref area, but not the pull down menu area at all. It's grey'd out now that I did the update.
I just find it weird that the card is on the approved list, and meets the requirments and used to work. But yeah this mac is a few years old at this point. I'm just hoping that someone at Adobe reads this and can shed some light. I'm hoping maybe there's a button I need to click on, or something cheaper then buying an entire new computer when I really don't think I need to. Photoshop has really bloated up!

Similar Messages

Error Message: Photoshop detected graphics hardware that is not officially supported.

When I first installed the Beta version of CS6 a message saying "Photoshop detected graphics hardware that is not officially supported." came up. When I tried using the Oil Paint filter this came up.
http://i338.photobucket.com/albums/n426/island_girl6363/GraphicsError.png
How can I fix this?

Adobe Photoshop Version: 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00) x32
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:5, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3
Physical processor count: 2
Processor speed: 2128 MHz
Built-in memory: 3767 MB
Free memory: 1725 MB
Memory available to Photoshop: 3230 MB
Memory used by Photoshop: 60 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Basic
OpenGL Allow Normal Mode: False.
OpenGL Allow Advanced Mode: False.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: Intel
Video Card Renderer: Intel(R) HD Graphics
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 768, right: 1366
Video Card Number: 1
Video Card: Intel(R) HD Graphics
OpenCL Unavailable
Driver Version: 8.15.10.2202
Driver Date: 20100825000000.000000-000
Video Card Driver: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32
Video Mode: 1366 x 768 x 4294967296 colors
Video Card Caption: Intel(R) HD Graphics
Video Card Memory: 1755 MB
Video Rect Texture Size: 4096
Serial number: Tryout Version
Does this help? It didn't say 2000 or 3000 (or at least that I could tell)

I get the following message when I open Photoshop: Photoshop detected graphics hardware that is not officially supported...which asks me to "uncheck the use Graphics Processor...but there is no Graphics Processor to check ?????? What do I need to do? I ha

I get the following message when I open Photoshop: Photoshop detected graphics hardware that is not officially supported...which asks me to "uncheck the use Graphics Processor...but there is no Graphics Processor to check ?????? What do I need to do? I have ignored this in the past and Photoshop seems to work OK but still I wonder why this opens every time I start Photoshop. Thanks for considering my question.:>)

As you can see use Graphics Processor is NOT checked. Now what? And a special thanks for answering me about this. :>)
Diana

Photoshop detected graphics hardware that is not officially supported. If you experience problems pl

This alert happens everytime i open anything in photoshop and it prevents me from opening anything "Photoshop detected graphics hardware that is not officially supported. If you experience problems please uncheck the use graphics processor check-box in the performance panel of the preferences dialog" But in graphics processor settings it says no GPU options available with photoshop standard. I have photoshop standard so this clearly isn't the problem...Can anyone help?
thank you

Adobe Photoshop Version: 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00) x32
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:5, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3
Physical processor count: 2
Processor speed: 2128 MHz
Built-in memory: 3767 MB
Free memory: 1725 MB
Memory available to Photoshop: 3230 MB
Memory used by Photoshop: 60 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Basic
OpenGL Allow Normal Mode: False.
OpenGL Allow Advanced Mode: False.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: Intel
Video Card Renderer: Intel(R) HD Graphics
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 768, right: 1366
Video Card Number: 1
Video Card: Intel(R) HD Graphics
OpenCL Unavailable
Driver Version: 8.15.10.2202
Driver Date: 20100825000000.000000-000
Video Card Driver: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32
Video Mode: 1366 x 768 x 4294967296 colors
Video Card Caption: Intel(R) HD Graphics
Video Card Memory: 1755 MB
Video Rect Texture Size: 4096
Serial number: Tryout Version
Does this help? It didn't say 2000 or 3000 (or at least that I could tell)

PS detected graphics hardware that is not officially supported...

...If you experienceproblems, please uncheck the Use graphics Processecor checkbox in the performance panel dialogue.
Then I click OK and get this message:
The monitor profile 831W G2.2 D78 appears to be defective. Please rerun your monitor calibration software.
How do I re-run my monitor calibration software? I have a CD that came with monitor. But I don't see anything about calibration anywhere.
The program seems to be working but I am new to this and maybe there is something that is not working that I haven't yet discovered.
Thanks for any suggestions.
Edit: I have Windows XP Professional Edition and my AOC monitor has # on it: AOC DCR10000:1
My processor is AMD Athlon Dual Core 5200+ and I have something called NVIDIA control panel in my control panel.

What model of nVidia video card do you have? It may be that your video card is simply outdated and in order for Photoshop to give you the best possible experience you'll need a new one.
You may be able to get more specific information from Photoshop by using the Help - System Info feature.
Heh, I think DCR10000:1 is your dynamic contrast ratio spec. I'm not familiar with the AOC line... What is the monitor model number (and more pertinently, does it have a "standard" or "wide" color gamut)?
Perhaps most importantly, do you rely on color-management in your workflow?
If not, or you don't know what color-management is, and your monitor is not a wide-gamut model perhaps settting your monitor to use the standard sRGB IE61966-2.1 color profile instead of the (apparently defective) one provided by AOC would be the quickest solution to your second problem. This would be accomplished in the Windows XP display properties dialog somewhere (I'm no longer familiar enough with the XP specifics to guide you more directly).
-Noel

My photoshop on adobe creative master suite collection keeps giving me a error on the graphics hardware that is not officially supported ? is that why i am having probelms submitted my photoshop to class.

it keeps giving me a error that the graphics hardware that is not officially supported ? could this because of why i can't send my school work in?

BOILERPLATE TEXT:
Note that because this is boilerplate text, not all points may apply to any given, specific poster.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

I am getting the photoshop has detected graphics hardware not supported for 3d...without 512 vRam. I have enough and yet it still gives me the error. I have ATI Radeon HD 2600 Pro 256 MB installed and can't find any updates on adobe? What gives?

Where do I find the update?

Well, which school did you attend to justify your crooked math? When I was at school 256 was less than 512 or exactly half of 512... This simply won't work and nobody can fix it for you. Your graphics hardware is simply completely inadequate, considering that it is like 7 years or so old to begin with.
Mylenium

Servermgrd[584]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "v\035\363d".

All,
I am having a very odd problem.
I have recently setup a Mac OS X Mavericks Server for the purposes of NetRestore.
Everything setup fine, no issues whatsoever and the server has been running non-stop for the past 78 days.
I've already imaged about 100 MacBook pros off of this server without a problem.
This morning I come in, start up an MBP that needs to be imaged and it sees the netrestore volumes and attemps to boot to it
then stops and doesn't go anywhere.
I've had my NBI's on an external firewire 800 drive (1TB Lacie Rugged) and its been working fine.
I've checked my logs numerous times and the only error I can find is: servermgrd[584]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "v\035\363d".
The exact same error keeps repeating every 10 seconds or so.
I read in another forum that sometime Mavericks Server doesn't like NBI images on external volumes, so I moved them to the standard /Library/Netboot/NetBootSP0 folder on the boot volume and turned off the external drive.
I'm able to NetRestore again now, but the process is far slower then it was previsously and the error above still persists.
I've rebooted the server, stopped and restarted the services, made sure no changes have been made on the network, and fully updated the server via software update.
Any ideas would be greatly appreciated!
Thanks in advance.

I post some other error.
I don't understand why some times when I reboot I don't get any errors and why some Ive this:
Mac OS X Versione 10.4.9 (Build 8P2137)
2007-04-26 09:26:54 +0200
At revision 7057.
Apr 26 09:27:02 MacBook diskarbitrationd[49]: SystemUIServer [265]:15143 not responding.
Apr 26 09:27:02 MacBook /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Support/ATSServer: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "ˆ®˜Ëî^?Ío".
Can any help me to found the problem???????
Thanks so much to all

SleepServicesD[68]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, ""

I have an iMac late 2013 which hangs after one night in sleep mode. The only way to get it back working again is to power cycle it (5 sec power button)
It is a late 2013 21'' imac with 16GB RAM, and a fusion drive, with Mavericks installed.
When I look in the console the following entries appear just before the reboot:
10/10/14 00:45:17,000 kernel[0]: [0x2e0685000, 0x100000]
10/10/14 00:45:17,000 kernel[0]: [0x2e07c5000, 0x80000]
10/10/14 00:45:17,000 kernel[0]: [0x2e0885000, 0x100000]
10/10/14 00:45:17,000 kernel[0]: [0x2e09c5000, 0x180000]
10/10/14 08:15:58,000 bootlog[0]: BOOT_TIME 1412921758 0
A lot of kernel messages, this is always the same. Just before the kernel messages appear these messages:
10/10/14 00:44:50,000 kernel[0]: AppleThunderboltNHI::prePCIWake - power up complete - took 0 us
10/10/14 00:44:50,000 kernel[0]: AppleThunderboltHAL::earlyWake - complete - took 0 milliseconds
10/10/14 00:44:50,000 kernel[0]: VNOP_ALLOCATE(0) 413138944
10/10/14 00:44:50,000 kernel[0]: Thunderbolt Self-Reset Count = 0xedefbe00
10/10/14 00:44:50,000 kernel[0]: IOThunderboltSwitch<0xffffff8023b5c400>(0x0)::listenerCallback - Thunderbolt HPD packet for route = 0x0 port = 11 unplug = 0
10/10/14 00:44:51,000 kernel[0]: IOThunderboltSwitch<0xffffff8023b5c400>(0x0)::listenerCallback - Thunderbolt HPD packet for route = 0x0 port = 12 unplug = 0
10/10/14 00:45:17,000 kernel[0]: [0x1530d2000, 0x13000]
These messages are always Thunderbold related. When I look in to the logs these events occur regularly, also when the system does not hangs over night. Today I discovered the following. Just before the crash there is an IOUnserialize error that is related to Sleep :
10/10/14 00:44:21,874 SleepServicesD[68]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "P ��".
Just after restart it generated several similar error, as:
10/10/14 08:16:19,760 configd[18]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "P ��".
I am not sure but it seems like that the crashes are more likely to occur when both me and my wife are logged in to the system. My wife is using Parallels desktop 9 with windows 8.1. And it seems that the hangs occur the night after she worked for multiple hour on the virtual machine, but I have to stress that this is just a feeling, I am not sure if that is the cause of the problems. Maybe working for extensive periods is the cause not the virtual machine.
I am wondering did anyone other experience this and what worked for you? I am tired of the hard reboots. Today even the keyboard had crashed (apple wired keyboard with numerical input) I had to unplug it for a while (several minutes) before it started working again. The USB ports were fine after reboot. I tested them with another wired keyboard, while the other one was connected and not working. Switching ports did not help, thus that problem was really keyboard related.
I hope someone has any ideas.
Thanks in advance!

To be sure I reinstalled Mavericks again, the first night exactly the same. This morning the imac did not wake up from sleep again. I checked the logs after a hard reboot. Exactly the same issue as above
It contained multiple FIXME entries. The SleepService was the first FIXME that appeared in the log and is followed by multiple FIXMEs from various sources:
11/10/14 03:05:29,052 SleepServicesD[71]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "Q
��".
11/10/14 09:25:45,215 configd[17]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "1 � ".

Finder[187]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "1��

Please what this means?

joan19,
at this point, your choices are either:
live with this message appearing in the Console, and hope that a future Software Update fixes it;
reïnstall Mavericks on your Mac mini, and hope that the message does not reäppear in the Console;
restore the old disk with your previous version of OS X into your Mac mini.
The “FIXME” string strongly suggests that someone at Apple did not incorporate thorough error handling into this piece of their IOUnserialize code, so Apple will need to take some action to resolve this situation in Mavericks.

Finder: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "

See this message a week ago in the console. I've upgrade my Macbook Pro Mid 2010 the last three years vom SL to Lion, Ml and now Mavericks. After seeing this message, I decide for a clean install.
All runs fine, but the message appears in the console and commes with every click in the finder.app. What does the message say and what can I do?

I have a Macbook Pro 2008 13' unibody, currently running OS 10.7.5. I believe this is caused by my 3rd-party battery replacement. If you have a 3rd-party battery, try removing it and running on AC power and see if the problem remains.

Photoshop says dectecting grahics hardware not officially supported. How do I fix this?

Photoshop says "detecting graphics hardware not officially suppoeted. What does this mean and how do I fix problem?

Not supported in other words would mean that the claimed features may not work as advertised on your hardware and the customer and tech support will not bother with you. Technically this means that they didn't test Photoshop during the programming if it works on your graphics hardware (video card) or they didn't bother debugging problems on it. To fix this problem, check what hardware is listed as supported on their site and get one.

When i first inst photoshop cs6 i was able to see the 3D icon, but on the next time i used the program there is no more 3D icon. when i launch photoshop it say " photoshop detected graphic hardware is not officially supported if you experience problem ple

when i first inst Photoshop cs6 i was able to see the 3D icon, but on the next time i used the program there is no more 3D icon. when i launch Photoshop it say " Photoshop detected graphic hardware is not officially supported if you experience problem please unchecked the use graphic processor check box in the performance panel of the preference dialog" Is this the cause? If so how to uncheck that box? Thanks

Your video card is underpowered for the task.
Go to Photoshop > Preferences > Performance and click on the tick mark next to the box labeled "Use Graphics Processor":

Error message "iTunes has detected an iPod that appears to be corrupted"

Everything used to work just fine until recently. On my Windows XP Home SP3 laptop, with iTunes (version 9.0.2.25) already open, I connect my 5th Generation iPod Nano and get the following message in iTunes:
"iTunes has detected an iPod that appears to be corrupted. You may need to restore this iPod before it can be used with iTunes. You may also try disconnecting and reconnecting the iPod."
If I plug the iPod into the computer without first starting iTunes, the Windows ‘Auto Play’ message comes up immediately then disappears and then the following message appears:
"Your iPod needs to be formatted for use with Windows. Would you like to run iTunes to restore your iPod Now?"
Otherwise, the iPod functions normally when not connected in iTunes. I can play the music, videos, and record videos with no problems.
The troubleshooting steps I took were:
I performed a reset of the Nano by first sliding the hold switch on/off a few cycles, leaving switch off (no orange showing), then pressed and held the Menu + Select button until the Apple logo appeared. Then I tried it in iTunes again; no such luck, same error. I then did a reset again, this time with the iPod connected to an AC power source; still no luck. I tried the reset numerous times and it didn’t help.
Next, I ran the diagnostics by pressing and holding the Menu + Select buttons immediately followed by the Select + Reverse buttons. I stepped through all the diagnostics tests and all tests passed as far as I could tell (there was no errors reported).
After this, I tried it in iTunes again and still no luck.
I even tried the iPod on my Windows Vista Home Premium (32 bit) machine and it behaved the same way. The version of iTunes on that machine was at an earlier version when I first tried it there. I then upgraded iTunes to the latest version but that didn’t help either.
I can sync my iPod Touch and 2nd gen Nano without any problems.
Sorry about be long winded about this but I am wondering if anyone else may have other suggestions. I want to try and avoid a restore if possible because I have some videos I recorded that I would like to get off the iPod. I’m not concerned about my music files as I have them always backed up but didn’t get the videos off yet.

I am having this same problem with my brand new Mac Pro. It seems to be tied to the computer awaking from sleep (no I am not leaving the iPod connected while sleep... I am referring to waking the computer from sleep and then connecting iPod as opposed to restarting the computer and then connecting the iPod). In other words, if you are getting this error message, try ejecting the iPod, restart your computer, then connect the iPod and see if the error message goes away. For me it does, but I only get one shot at it, if I eject the iPod and then reconnect it, the error message returns. This happens on both iPods I have. I have rebooted (hold menu-select) and gone to disc mode (hold select-play) and the error message remains. The only way it goes away is to reboot the computer, then I get one shot at hooking up an iPod.
I NEVER had nor get this error message when I connect to the Windows PC that I started with. Perhaps the iPod does not like moving from PC to Mac?

ITunes has detected an iPod that appears to be corrupt

I try to restore my 30G iPod 5G under windows XP, Vista, macosx ...
I try iTunes 4 and iTunes 5 ...
the software update for my ipod is 1.2.1 ...
and every time "iTunes has detected an iPod that appears to be corrupt" ...
In disk mode, iTunes can use my iPod correctly ... as soon as i eject it. Next time i plugged my iPod ... "iTunes has detected an iPod that appears to be corrupt"
When my iPod is not connected to the computer, it told me about : "Connect to your computer - Use iTunes to restore" ...
Any new idea ?
Thanks for your help !

Start here: http://www.apple.com/support/ipod/five_rs/
Then if that fails you, perhaps contacting Apple Care is a good move.
Beavis2084

Photoshop has detected graphics hardware that is not officially supported for 3d

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