Pixma MX420 switches from copy to fax

My MX420 switches (on its' own) from Copy to Fax and then starts printiing Fax reports continually. I cannot find anything in the printer queue; I have re-installed the driver; I have completely uninstalled the printer and then re-installed it, and the problem persists. What am I missing?

Hi Moti!
I am sorry to hear that your printer switches to Fax mode and prints reports continuously. In order for me to better assist you with this, I will need to ask some questions. Please answer the following for me:
1. What fax report is it printing?
2. When was the last time you received a fax?
3. Have you experienced issues sending/receiving faxes recently?
I look forward to assisting you!

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Reach our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
Good luck
R a i n b o w 7000I work on behalf of HP
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Pixma MX420 switches from copy to fax

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