Playbook WIFI connected but not able to access network

Hi,
Have a 32GB Playbook and from new has had wifi issues. Running 2.1.0.1314.
Symptoms are that works fine on a variety of open and secure networks until a point where wifi is showing as connected, it tells me I have an internet connection but no apps or browsers able to access the internet, just unable to resolve host name.
Having trawled the internet I have tried the following fixes -
All methods of rebooting and changing date/time etc.
Deleting the saved network - in fact all networks
Changing various settings etc.
The only fix that works is a complete security wipe at which point it works again until the next time, which has now occurred 5 times.
The onset of each episode of being frozen off of networks seems to be login on open connections. I have it set to ask for connection to a saved network and when accepted the login page opens. However on occasion the login "handshake" seems to get confused and I am left with the device supposedly loggedin but no network access.
No matter what I then do the same issue exists on all networks I try until I do a full wipe.
All settings are standard, websites allowed to access location etc.
Can't register the device for support, get the message that support not available.
Any help appreciated.

UPDATE
After deleting all saved networks and rebooting the PB it failed to connect again to the secure network I had last tried.
However, it did connect to an open wifi hotspot. I am wondering whether I need to ensure that the next network I try after experiencing the issue and doing the above is different to the one I was trying to connect to last.
Is there some kind of residual network memory hang up !
Will update again next time it occurs, which historically has been every 2 - 7 days.

Similar Messages

  • Wifi connected but not able to access the internet

    I was able to connect to the wifi, but can not access the internet. It shows the blue bars, but for example, I can't log into facebook. My laptop, my blackberry are all connected but I can't get the ipod to work. I have removed and reinstalled the network connections, and even adjusted the ip address, to no avail.

    I am not having problems at home, works fine with my home network. In Starbucks or the Airport I can't exactly go change their router settings. I think Apple has a problem here that they need to fix. There is no reason why the Ipod Itouch WiFi settings have to be so difficult, cranky. It shoul dbe able to work more easily.

  • Photosmart C310: WiFi connected, but not showing up in network via Mac or iPhone

    I am using a HP Photosmart Premium C310. It is connected to WiFi, but does not show up on Mac or iPhone via Wifi:
    - iPhone Airprint does not find the printer (select printer)
    - Mac "add printer" does not find the printer
    - newest HP Setup Application (HP_Lion_Ink_SW_v12.13.14, Dec 2011) finds printer only as long as connected via USB, reconfigures WiFi settings, but  can not re-find the printer when USB cable is taken off
    - I can send "ping" to the printer using the IP address shown in touchscreen info panel so it is online in WiFi
    - I tried to reset factory settings for settings + network settings, no change...
    Is that a defect or any idea how to fix the problem?
    Best regards, any help appreciated...

    Hi,
    Per your description, i believe the issue may being caused by your router compatibility with Apple Bonjour, which require multicasting support in order to operate propertly.
    In order to verify, try to temporary create an ad hoc connection between your iPhone and the printer and check for any change:
    Step One : Restore the network defaults on the HP All-in-One
    On the product control panel, touch the Setup icon ( ). The Setup menu displays.
    Touch Wireless .
    Touch and then slide your finger down on the display to select Restore Network Defaults .
    When asked 'Are you sure? ' touch Yes .
    After the network defaults restore, touch Wireless Connection , and then touch On .
    The message 'Wireless Radio is now on ' should briefly display on the control panel and the Wireless light ( ) on the HP product should start to blink. The HP product is now openly broadcasting the ad hoc wireless network.
    Step Two: Create an ad hoc wireless network connection between the HP All-in-One and the Apple device
    On your Apple device, tap the Settings icon ( ).
    Tap Wi-Fi .
    Under Choose a network , find the name that starts with HPC310 , and then tap it. A checkmark should display to the left of the name.
    Wait three minutes to make sure that the ad hoc connection is established and try printing from the iPhone by taping the Action icon ( ) and then tapping Print.
    If you were able to print through the direct printer, it means the router more likely cause the problems..
    Please clarify your router brand, model and the router firmware version if available.
    Regards,
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • On 3G we cannot send emails from either our iPhones or iPad and this also happens with some WiFi connections but not all.  Yet we can always send emails from our Hotmail Email account.  What is causing this and what do we need to do to resolve it?

    On 3G we cannot send  Business emails from either our iPhones or Ipad and this also happens with some WiFi connections but not all.  Yet we can always send emails from our Hotmail Account using both 3G and WiFi.
    We bought the iPhones and Ipad so that we could send emails while we are out of the Office, but we are not able to do this unless we can find a WiFi connection. Incoming emails are fine.  We use IMAP, for Business emails just incase this is relevant and I know that Hotmail is POP3.
    Our technical IT knowledge is not great, so we look forward to your suggestions as to how to resolve this. 

    Contact whomever supports the email account and get the correct Outgoing email server settings from them.

  • Got a new LG in Anchorage and was told Glennallen, AK is in a service area.  Got home and all I get is Message 41, Roaming. Can make calls with WiFi connection but not on the road. Any idea whats going on?

    Got a new LG in Anchorage and was told Glennallen, AK is in a service area.  Got home and all I get is Message 41, Roaming.
    I can make calls with WiFi connection but not on the road. Any idea whats going on?

        Oh no! I'm sorry to hear you had problems in the are you're in AkJohnDye. I checked your coverage and I do see we have an extended 4G coverage. This means you're able to use your phone but it needs to be activated in a 4G LTE Verizon Wireless coverage zone. I apologize.
    AdaS_VZW
    Follow us on Twitter at @VZWSupport 

  • Iphone 4 (4.2.1. - 4.3) Wifi connected, but not connected to the internet.

    I bought my iPhone 2 weeks ago, never bothered trying to use my wifi. Now that I need it, it won't work.
    I was on 4.2.1. 03.10.01, Wifi did not work so I upgraded it to 4.3 thinking it's a "version problem". Now Im on 4.3, nothing is repaired.
    When I connect to my wifi connection, it says that I am connected, but whenever I try accessing the internet via Safari, The App store, youtube, weather, maps... it's says that no network was found.
    My computer and my siblings ipod/computers/iphones wifi work properly.
    Could I please get a solution, and if I go to the apple store will this be solved? I still have a warranty till May I believe.
    Thank you

    Believe it or not but your problem starts at the router level. When you think you are connected to your WiFi, tap Settings > WiFi > and the blue ">" next to your network name. Your device IP most likely starts with 169.x. This is an internal device IP generated by your iPhone that occurs when your router doesn't complete the DHCP assignment of IP addresses properly.
    Try the following (anyone of which may fix the problem):
    1. Reboot your router (unplug the power cord for 30 seconds)
    2. Reset the network settings on your phone - tap Settings > General > Reset > Reset Network Settings
    3. When the phone restarts, tap Settings > WiFi > Other and re-enter your network name, security, and network password.
    If you continue to have problems, then it's time to stop using WEP encryption (if you are still using it) and check to see if router firmware updates for your router. If you have to use WEP, set it to 128 bit and use the WEP hex key in place of a password.

  • How do i transfer itunes from my old laptop which is broken on to my new laptop. i have set up itunes on my new laptop but not able to access my hot favourites and various apps so want to be able to transfer all info on to new laptop.mark aberdeen.

    how do i transfer my itunes account which has hot favourites and various apps from my old laptop on to my new laptop. my old laptop recently broke down and has since been repaired but i am having trouble accessing my itunes. my daughter has set up itunes on the new laptop but we are not able to access all the original details i.e favourites/apps.

    Welcome to the discussions and Merry Christmas!
    http://discussions.apple.com/thread.jspa?messageID=797534&#797534
    The link should do the trick.
    JC

  • I am connected to my Wifi but not able to access the internet

    I am connceted to my Wifi but unable to access the internet.  Please help!

    Despite the WiFi connection sign you may not really be connected to your WiFi network.
    Your router may not have given your iPad a valid IP address when the iPad requested it. To check on this go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address shown starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
    Sometimes the fix for this can be as simple as restarting your router (remove power for 30 seconds and restart). Next, reset network settings on your iPad (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
    If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc.

  • Wifi Connected but not allowing connection to internet....

    Ok for starters I am by no means computer illiterate. I have several industry certifications and have worked in IT in one form or another for over 10 years. That being said I have tried all the obvious solutions to fix this issue. So please save your effort in telling me to flush dns servers, check connection settings on clients, run ipconfig with various switches, etc... all this has been done and failed. That is not to say I know everything, because I don’t, I’m just saying that I have tried all the obvious troubleshooting routes.
    Now… on to my issue. I have a WRT54GS ver. 5 and it has worked flawlessly for several years now. My machine is hard wired to the access point and I have no troubles connecting to the internet via said PC. The wireless I use for my wife’s laptop and my iPhone. I use mac filtering and WPA Personal with TKIP, dhcp is disabled and IP's are assigned manually via TCP/IP settings in windows. Two days ago my wife complained that she was unable to connect to the internet despite the fact that she had a solid connection to the AP. After checking her machine and finding everything in order in terms of the connection settings I also discovered that my iPhone was also unable to connect to the internet via Wi-Fi, again despite a strong connection to the AP. This led me to believe that the issue lied with the AP since nothing had changed on the client machines and all the connection settings were correct. I am able to ping the AP from the client but it is not routing traffic to the internet.
    That brings me to troubleshooting the AP. I logged in and verified that all settings were as they had always been in the router, not one thing had changed. So to make absolutely sure it was not some setting in the AP that had been changed somehow I reset the router to defaults and re-configured it EXACTLY as it had always been. Still no love. I also tried the following to further troubleshoot the issue with no luck:
    Clearing WINS and TCP/IP stack in windows on the laptop.
    Disabling WPA and connecting with no security save MAC filtering
    (yes I made sure that MAC filtering was set to permit and that all MAC addresses were correct)
    Upgraded to the latest firmware.
    Unplugged wireless phones throughout the house and cycled through all 11 channels to rule out interference.
    I guess what I am now trying to figure out is whether or not the routers Wi-Fi is bricked. Is it possible for the Wi-Fi to be bricked but still be able to connect to the Wi-Fi network with a strong signal and for wired to work just fine? I would think that if the Wi-Fi was kaput that one would not be able even connect to the AP via wireless. I am to the point now where I’m about to say screw it and just go buy a Wireless N router and be done with it. But to be honest I am a little leery of Linksys now if a two or three year old router is bricked without warning or any apparent cause. Even though I have used Linksys products for the entirety of my IT career, I am now having second thoughts about going with cisco products if indeed it is bricked and I have to go out and buy another AP. Any help the community here can offer would be much appreciated, I don’t mind getting a new AP as the N speeds would be a plus but I want to make sure that all hope is lost for the WRT54GS before I do.

    Thanks for your reply.
    Yes, as stated in the OP all clients wired or otherwise have IP's and DNS info manually entered in windows TCP/IP configuration. All of the IP info has been the same for years and it works fine on my machine (hard wired) with the only difference being the last octet of the IP, subnets and DNS settings are the same on all clients.
    All 4 clients (My PC, Laptop, Iphone, and wireless printer) can all ping both ways without issue. As I mentioned before the wireless clients connect to the AP just fine and all settings are verified correct. My WLAN is still working flawlessly and I can connect to and  view all clients and shares. The issue seems to lie with the WiFI routing to the internet: I can connect to the internet from the wired PC and all the clients on the local network have connectivity, the only issue I have is that the wireless clients (in spite of a working connection to the AP) cannot seem to get thorugh the internet. However I did change the RTS and Fragmentation to 2304 and the beacon to 50 as you advised and set the DNS servers to what you listed on the wireless machine and was still able to ping back and forth but had no connectivity to the internet.

  • IPhone 4s able to wifi sync but not able to with iPhone 4 and iPad 1

    I have searched numerous threads but cannot appear to find a mac based solution to my problem.
    I recently had to dig out my old macbook pro 3,1 as my new macbook suffered unfortunate unrepairable damage. It is running os 10.7.4
    My wife's iPhone 4s is able to wifi sync with it but my iphone 4 (running most recent software ) and my iPad 1 are not seen by wifi.
    I have the option to enable wifi syncing ticked. My base station is a dual band time capsule running the most recent software 7.6.1, there is also an apple tv on the network.
    IF I attach the iphone 4 or the Ipad by USB they will sync but when I remove them they immediately disappear from the side bar. If I attempt to go to settings general, wifi sync and manually select to sync I receive the message that sync will start once computer becomes available. They are all on the same network
    I have restored both the iphone 4 and ipad, reseted network settings on the iphone and ipad, reseted the time capsule settings and deleted itunes and re installed it. All to no avail.
    Any proposed solutions I have found via google are for windows based systems, any advice would be appreciated.

    I am having this exact same issue.  None of my wifi syncing devices had backed up in several days.  The only way to get it to backup is right click on the device and actively select "backup".

  • Ios 7 wifi connected but not working

    my iphone 5s running ios 7 is connected to my home wifi but its not working, but my pc is doing fine on that wifi. and when i try connecting my iphone to other wifi it seems to work without any problem. i've reseted network settings many times and reseted all settings once but it wouldnt work for me. so whats the problem and how can i fix this?

    Try power cycling your router. Remove the router from power for about 30 seconds and then start it back up again. After it is finished configuring, try connecting your device again.

  • WiFi connected but not in use

    In settings -> WiFi, iPhone claims it is connected to my home WiFi network. However, "3G" still appears in the top left. Sometimes the WiFi symbol will come on for a few seconds at first, but it always reverts back to 3G.
    I have an iPhone 3G which connected to the WiFi with no problems both before and after 3.0 update. It still connects to WiFi and uses all net apps with no problems, even without phone service. I turned it off to make sure it wasn't interfering in any way, but the new 3GS still won't stay on WiFi.
    Throughout all of this, it ALWAYS says in WiFi settings that it is connected. It seems like it just isn't using the connection for some reason.
    I have tried power-cycling the router and iPhone. I have tried selecting Forget Network and rejoining it.
    I saw one similar topic here that required all sorts of router adjustments, but I can't go messing with my router. Please help me find a solution that involves only the iPhone itself!

    Setting the router preamble to long does not work for me. I have tried everything.
    I am connected to WiFi, according to the icon in the corner, but it just stops working at random times for all applications. The only way I can get the WiFi working again (temp fix) is to flick airplane mode on and off. Then it will work for a while, and then mysteriously stop working again, even though it says I am connected etc.
    I have n 1st gen ipod touch, and two 3G phones here that can connect and stay connected with absolutely no problems, so it is definitely something with the 3GS.
    I think I am going to have to try returning this iphone to Apple and getting a replacement, as I have tried everything to get it to work properly.
    Not to mention the compass is VERY badly off with this iphone. But that is not as big a deal as WiFi refusing to work.
    It is too bad because I get great battery life with this iphone... better than my 3G... and I am worried about returning this one and getting a replacement with poor battery life that I read so many other people seem to have.

  • I have LR2 but not able to access nef files from my Nikon D800

    Unable to access nef files from my Nikon D800.

    You need Lightroom 4.1 or later (the current version is 5.7.1 but will not run on Windows Vista or XP and certain Mac operating systems, if that's an issue)
    You could also download the FREE Adobe DNG Converter version 7.1 or later and convert your RAWs to DNG and import those into your Lightroom 2.

  • My facetime gets connected but not able to move from connecting screen to the video chat mode.

    Hi.. I am abel to make a call from my facetime, and if the opposite person accepts the call, it says connecting and it stay that way for a min and then says call failed, i am able to make facetime calls with my ipad to any other device other than mine. Please help. i am having a iphone 5s, version: 7.0.2(11A501).
    please help, want to get this working as soon as possible.

    Hi bohrash,
    If you have been having issues with FaceTime that have started recently, you may find the following article helpful:
    Apple Support: Unable to make or receive FaceTime calls after April 16, 2014
    http://support.apple.com/kb/TS5419
    Regards,
    - Brenden

  • I bought a 1 yr subscription of Outlook magazine thru the app store, received a receipt as well, but not able to access this after the purchase on the ipad, why?

    I bought a 1 yr subscription to Outlook magazine thru the App Store. REceived a purchase receipt on my email as well, but when I go to News Stand, still only the demo magazine is there and it is asking me to subscibe again...what should I Do?

    I think your best bet here is to contact the app developer. Sounds like you need advanced troubleshooting that someone who is a part of the app would know best how to resolve. Best of luck.

Maybe you are looking for

  • When I click on my uploaded photos a big box with an exclamation point pops up?

    After loading my photos on Iphoto when I click the photo to try and view it larger or at all, a grey box with an exclamation point comes onto the screen. How do I view my photos?

  • Turbo Overclock with MSI P67-GD55

    Hey, I'm trying to overclock my 2500K, but I don't want it to run always on the OC Clockrate. Now I read it should be possible to change the Turbo Multiplier so the OC only applies when heavy CPU Power is needed. When I check my BIOS and go to Overcl

  • What's different between OWB9i and Discorver4i?

    1.What's different between OWB9i and Discorver4i? 2.Discorver4i is ROLAP or MOLAP or HOLAP?

  • Serial port reads unconventional characters

    Hi,      I'm using the serial port to read 32 8bit numbers and have been getting some strange characters read back.     I've tested the hardware with Matlab which works fine but with Labview I get the following string     À Ð à Ð àÿÐÿÐÿÐÿÐÿÐÿÐÿÐÿÐÿÐÿ

  • How's the Canon MP830?

    Anyone have good or bad experiences with the Canon Pixma MP830? I'm seriously considering it. Especially interested in how well the scanner works. I've been having problems with my HP 7410 cutting off scans when I use the ADF, so I'd appreciate any a