Please help! Can't work BBC iPlayer with Flash!

Hi everyone,
I hope someone can help me. Whenever I try to use the BBC iPlayer I get the message: 'You need to install Flash to play [programme]. Download the Flash Player now.'
I have clicked on the link for the Flash Player and installed it many times. I have deleted all Flash products and then installed only the new version again. I have rebooted and it still won't work.
Hoping to avoid the problem I tried to down the desktop BBC iPlayer but on that page I get the message that I need to upgrade my Flash Player before I can download desktop iPlayer.
Am getting pretty desperate over here as it's very frustrating! I never used to have problems with the old BBC iPlayer.
Am accessing iPlayer through Windows Vista and Firefox.
Thanks very much for any help you can give me!

What Flash Player version do you have currently installed (http://kb2.adobe.com/cps/155/tn_15507.html)?
Also, is your Vista 32-bit or 64-bit?

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