PLEASE HELP...I brought in-app products from a game yet it say's ( you have already purchased these items but they havent downloaded) What can I do.

I recently played a game called iron force brought some in-app items for the game but after 24 hours still have ot had them but been charged by I-tunes. When I tried to buy again it said ( You have already brought these items but they have not down loaded..
Any help on how I get them please. I have emailed the game compnay but no responce.

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