Please Read: NI Discussion Forums Maintenanc​e

Hello Everyone,
In my discussions with Lithium (our forum vendor) regarding performance, they have suggested some maintenance on the forums that could help with our community's performance. 
The maintenance is to "trim" subscriptions and floats (floated threads and boards) for all users in the community.  This means that if you added a message subscription or floated a thread more than 3 months ago, we would remove the subscription and/or float for you.  In long-standing communities like ours, users can build up many subscriptions and floats that can affect the performance of the entire community. 
In order to keep the floats and subscriptions that are important to you, you just need to unfloat and re-float the thread, or remove and add the message to your subscriptions again because they will then be newer than 3 months.
I must stress that there is no guarantee that this will have a noticeable benefit for performance, but Lithium has recommended that we try this because it has helped other communities in the past. 
I would like to perform this maintenance as soon as possible, but I recognize that it is the holiday season and we must give people adequate notice to take any action they find necessary.  Therefore, we will do this maintenance the week of January 7th, specifically either Tuesday January 8th or Thursday January 10th.  I will post the specific day after the new year.
Please post any questions or concerns you have to this thread on the Feedback board.
Regards,
Laura
Web Support & Operations
National Instruments

I offer an alternative:
RSS
For the heavy subscription users this is might be drastic shift in workflow, but as LabVIEW users we are used to that.
In my RSS reader (newsfox for Firefox) I have a group called 'discussions' where I have feeds from discussions I'm interested in.
Every thread has it's own RSS feed so you easily follow them.
Besided Discussions I also have trackers feeded through RSS.
Ton
PS This was only stickied to the LabVIEW forum, DIADem users don't use stickies?
PPS Most RSS readers check every thread regurarly, might this be the cause of the slow down now RSS is gaining momentum?
Free Code Capture Tool! Version 2.1.3 with comments, web-upload, back-save and snippets!
Nederlandse LabVIEW user groep www.lvug.nl
My LabVIEW Ideas
LabVIEW, programming like it should be!

Similar Messages

  • Please Read: NI Discussion Forums Maintenance

    Hello Everyone,
    In my discussions with Lithium (our forum vendor) regarding performance, they have suggested some maintenance on the forums that could help with our community's performance. 
    The maintenance is to "trim" subscriptions and floats (floated threads and boards) for all users in the community.  This means that if you added a message subscription or floated a thread more than 3 months ago, we would remove the subscription and/or float for you.  In long-standing communities like ours, users can build up many subscriptions and floats that can affect the performance of the entire community. 
    In order to keep the floats and subscriptions that are important to you, you just need to unfloat and re-float the thread, or remove and add the message to your subscriptions again because they will then be newer than 3 months.
    I must stress that there is no guarantee that this will have a noticeable benefit for performance, but Lithium has recommended that we try this because it has helped other communities in the past. 
    I would like to perform this maintenance as soon as possible, but I recognize that it is the holiday season and we must give people adequate notice to take any action they find necessary.  Therefore, we will do this maintenance the week of January 7th, specifically either Tuesday January 8th or Thursday January 10th.  I will post the specific day after the new year.
    Please post any questions or concerns you have to this thread on the Feedback board.
    Regards,
    Laura
    Web Support & Operations
    National Instruments
    Message Edited by Laura F. on 12-21-2007 11:00 AM

    I offer an alternative:
    RSS
    For the heavy subscription users this is might be drastic shift in workflow, but as LabVIEW users we are used to that.
    In my RSS reader (newsfox for Firefox) I have a group called 'discussions' where I have feeds from discussions I'm interested in.
    Every thread has it's own RSS feed so you easily follow them.
    Besided Discussions I also have trackers feeded through RSS.
    Ton
    PS This was only stickied to the LabVIEW forum, DIADem users don't use stickies?
    PPS Most RSS readers check every thread regurarly, might this be the cause of the slow down now RSS is gaining momentum?
    Free Code Capture Tool! Version 2.1.3 with comments, web-upload, back-save and snippets!
    Nederlandse LabVIEW user groep www.lvug.nl
    My LabVIEW Ideas
    LabVIEW, programming like it should be!

  • WARNING! Discussion Forum Maintenanc​e Scheduled 11/19/2004 � 11/21/2004

    We are excited to announce that we will be performing significant maintenance on the NI Discussion Forums beginning November 19th.
    While we are doing our best to reduce the impact on community members, there are a few things you should be aware of:
    The site will be unavailable for a couple hours the evening of November 19th.
    The site will be available for searching and browsing, but not accepting any new posts for up to 24 hours during the maintenance.
    The URL structure will be changing, so all links to messages and subscriptions to messages will no longer work. We recommend that you save your subscription notifications so that you have the title of
    the message handy when you need to find the message after the maintenance is complete.
    We appreciate your patience as we work to continuously improve the NI community!
    Molly K
    Web Support Manager
    National Instruments
    Molly K.
    Web Support & Operations Manager
    National Instruments

    Just replying to remove from unanswered list...
    Scott Richardson
    National Instruments

  • Can we please modify the Discussion Forums layout, especially the sidebars?

    I'd find the sidebars on the forums much more useful if I could modify them by doing one or more of the following:
    Remove particular boxes (close button in the top-right corner?)
    Reorder boxes (drag and drop?)
    Set box height (slider beneath each box?)
    Set how much information is provided in a given box, perhaps with scroll bars if it's more than fits in the box
    Prevent the sidebar (as a whole) from scrolling with the forum/message/idea - in fact the header and footer should probably stay static too, especially if I can choose what information is present (e.g. remove the "Announcements" box at the top!)
    If I could do those things, I'd set things up with the information I want to see, just the right height for my screen, so that it stayed in place where I want to see it as I browse the forums. At the moment, anything displayed beside what I'm looking at is rarely what I actually want to see, and I need to scroll to particular places to access that.

    johnsold wrote:
    Greg,
    The Announcements box and perhaps the sidebars might show up when you first log in, but when you click into the first Board, it switches to the layout specified by the user.   
    Lynn
    Oh NO - I kinda like the announcement bar just the way it is!  Don't you?
    Jeff

  • READ THE DISCUSSION FORUMS

    Three machines. One installation went smoothly. The other two had significant problems. Solved all problems with suggestions in these forums. This Apple community is very, very helpful!

    Thanks for letting us know you got your issues resolved.
    The Apple forums are a helpful resource. Thanks go to Apple for providing them.
    Enjoy Snow Leopard

  • Tips for using the Forum - please read

    I saw this posted on another forum and thought it might help people here understand how to use the Forum and get more benefit from being here:
    Forum Tip: to reply to a post, please use the "Reply" button next to the message (the “arrow” button, second from the left), not the "Reply to the Original Message in this Topic" link.
    Forum Tip: if you have a problem and would like the best personal attention from experienced forum members do not Hi- Jack someone else's post in an attempt to solve your own problem..... start your own topic.... on the surface a lot of problems appear exactly the same..... they very seldom are.... by all means add to someone else's thread but do not use it as a means of solving your own problem.
    Forum Tip: try and describe your problem in your topic heading..... things like 'HELP' are useless.... many good people may pass your post without reading it.... and please, please supply vital info..... what computer, system, application.... version of.... what have you done to fix the problem..... give a full description of the problem and no SHOUTING or bumping allowed.
    Forum Tip: I would also add that it is important that you proof-read your post asking for help before you hit that "post message" button. But if you do make a mistake, or discover that your post is unclear then use the "Edit" button to make changes. The "Edit" button is the one with the pencil on it.
    Forum Tip: What do the different buttons by each message do?
    From left to right, the function of each button is explained below: ??Envelope icon = Email this post. ?Curved arrow = Reply to this message. ?Pencil icon = Edit this message. ?Trash can = Delete this message. ?Purple ribbon with small + sign = Bookmark this post. ?Large - sign = Rate this post negative. ?Large + sign = Rate this post positive. ?Blue or gray bar = Display the ratings on this post. ?
    Pause the mouse pointer on an icon and Help will be displayed.?
    Forum Tip: From the Apple Help and Terms of use files.
    State your question clearly. Include as much information as you can about your issue.
    At minimum, include:
    The operating system you're using and its version.
    The names and versions of other relevant products.
    A complete description of computer and connected peripherals.
    What you were doing when you ran into this issue.
    Example: I'm using Mac OS X 10.3.4 on a 20-inch flat panel iMac with 768 MB of RAM and 15 GB free space on my hard disk. I have an X-brand PDA connected via its USB cradle. iCal 1.5.2 unexpectedly quits when I add an event.
    Forum Tip: Test your answer. Make sure your answer works on your own computer before you post it. Do not guess.
    Forum Tip: Spend some time reading the discussion forums before you post. In the case of the most common problems the question has already been answered and you can find the answer by using the "Search" field in the upper right corner of the page. A simply search on the forms will provide a solution to this problem.
    TIP: Use the Apple Knowledge-base and Support pages for individual products. All of the most common problems can be solved by articles already posted to the K-BASE. Here is the link to the article providing the answer to the above example: Some songs in your iTunes library aren't copied to your iPod.
    The Apple Support Pages are a wealth of information that can help you solve problems and learn about your Macintosh and Apple products.
    Forum Tip: If you post a problem on the forums and then later on found the solution to it by yourself, and no one has posted in your thread, feel free to post in your thread letting others know how you solved the problem. This may help others who would otherwise need a solution for the same similar problem you had.

    Hey Jeff just wanna thank you for taking your time making this post. I just wanted to say hopefully it will help a lot of people. But awhile ago I was thinking and probably will start soon a FAQ post where I add in the most commonly questions people post in here. For example:
    What is the best protective case for the Nano?
    *List many good sites with good cases*
    How Do I reset my Nano?
    Answere here...can't think on top of my head
    Why wont my Nano turn on?
    Reset
    Of course it will be more detailed but you see my point?

  • Purpose of this Forum (Server General) *** Please Read Before Posting ***

    Welcome to Windows Server General Forum !
    This is an English TechNet forum, Please post your queries in English !
    Scope:
    The name "General" has a very broad significance and sometimes that might lead to some ambiguities.
    The scope of this forum is to answer General "Server Administration" related queries pertaining
    to Windows Server 2003, Windows Server 2008 / R2 and 2012  operating systems.
    Again, "Server Administration" has innumerous aspects and at times it becomes bit difficult to categorize
    them.
    We try to answer your questions in General or provide troubleshooting support in depth as and when necessary
    based on the context of the query.
    Questions could be related to AD, GP, Server OS related Queries/issues/errors, general troubleshooting etc…
    list is too huge and it's highly difficult to elaborate them here :-) 
    We understand that this scope and purpose can be a little confusing, we apologize for any confusion.
    If you might not know the scope or purpose of this forum, we'll redirect you to read this thread if we need
    to explain how this forum works.
    Out of Scope:
    Queries on following (but not limited to…) are Out of scope in this forum.
    Scripting
    SBS
    - Small Business Server
    IIS
    Coding/Development: 
    Windows Client Operating Systems
    Exchange
    Server
    Lync
    TFS
    SQL
    server
    Visual
    Studio
    .Net 
    SharePoint: 
    SCCM, SCOM
    Third Party Applications
    etc… 
    We might (but do not claim to) answer some of the out of scope questions directly here. If we do,
    then it's just a Bonus ! and it's not the purpose or in the scope of what this forum provides.
    Moving Threads:
    It may happen that, your question might have been moved to this forum in an attempt by another moderator from
    a different forum to help you find the correct forum or we might move your threads to an appropriate forum as and when necessary.
    If a community member gave you the URL/link of a specific Technet forum, then you may request a move to that
    specified forum (If a link to the forum category is specified; you'll still need to pick a specific forum from that category) or thread will be moved to the appropriate forum if a Moderator is around.
    NOTE:
    We cannot move a thread to another Microsoft forum that's not in the TechNet Forum System such as ASP.net,
    IIS.net and Answers.Microsoft.com etc… So we can only provide links to those forums.
    Marking Answers:
    We propose a reply (such as a link about where to go ask your question) to a recent question as an answer,
    and then we will usually wait one week (~7 days) before we mark it as the answer. We prefer you (the Asker/OP - Original Poster) to mark the answer, but we do not require it if you abandon the thread for a long time.
    If you (the Asker/OP - Original Poster) refuse to let us propose and mark an answer (without telling us why
    and helping us figure out the alternatives/workarounds), then we might need to lock a thread or move it to the Off Topic forum.
    Please Read Before Posting:
    How
    to ask a question efficiently in TechNet forum 
    We have dedicated Server
    Forums for different products/technologies, please consider posting your queries in appropriate forum for better help and support.
    If you can't figure out where exactly to post your questions, please seek help in "Where
    is the Forum For...?" forum and you will be given a URL/Link to an appropriate forum where you can post your questions.
    Official
    Microsoft Forum Sites
    Credits: 
    Ed
    Price - MSFT (Forum Owner) 
    This sticky has been created inspired by the Sticky on Where is the Forum for.. forum.
    Regards, Santosh 
    MVP - Directory Services
    I do not represent the organisation I work for, all the opinions expressed
    here are my own. 
    This posting is provided "AS IS" with no warranties or guarantees and confers no rights. 
    Blog | Wiki 
    If you have issues with your account verification or you can not post images, please get your account verified
    by posting request in below linked thread.
    Verify Your Account 7

    Something new (or not noticed by me before) then as this thread appears as normal discussion in
    My Thread view. 
    Regards, Dave Patrick ....
    New UI has this functionality i.e. if you reply on a sticky, it will appears as a 'Discussion' in thread view.
    Regards, Santosh
    I do not represent the organisation I work for, all the opinions expressed here, are my own and posted AS IS.

  • Please help - discussion forum problem.

    I am subscribed to Apple Discussions forum "Mail & Address Book - Tiger" to receive a weekly digest. Today, however, I have received about 20 emails - each time there is a post to the forum. I checked "My Settings" and it indicates weekly digest. I did re-save that.
    My pop mail server rejects new emails after a certain number and I don't want it to reject important emails because it's filled up by these individual posts.
    Any help would be appreciated.

    Hi,
    Since March 2007, when I first signed up, I've been getting weekly digests. Here is the email I received on 6/24 which states:
    "You have requested mail to be sent to you when messages are posted to certain areas in Apple Discussions.
    The following updates have been made since 6/17/07 1:06 AM
    Forum "Mail & Address Book - Tiger" has been updated 2000 times .............."
    It then proceeds to list all 2000 of them (in that one weekly digest email) -- with links.
    Today was the first day I received individual posts.
    After receiving 35 individual emails today, I changed "My Settings" and unsubscribed, and since then I haven't gotten any.
    It might be some email glitch as Ernie and MacJack sugested "that all the problems encountered in the forum operation this week" and "others who do (subscribe to weekly digests) reported this also."
    I solved MY problem in that I'm no longer being inundated by emails. I don't know if Apple solved theirs.
    Thanks for your help.

  • Login issue in Apple Discussion Forum - Safari Only

    I can no longer log into my Discussions Forum account using Safari (3.1.2). When I log in I am taken to the Create New User page, where I get stuck in a loop. I can log into my account just fine using Firefox 3, which is what I'm using to write this.
    Please do not offer generic suggestions if you are not familiar with this specific issue. I don't want to hear advice about clearing my cache and cookies, etc. This issue has been reported several times in these forums and nobody has offered a viable solution.

    Hi Walter
    Forum software is not very multi-user friendly, nor (for sanity sake) encouraged. As you've discovered, switching from one user account to another requires deleting forum related cookies before logging in.
    Curious why you have more than one user account?

  • Adobe Support:  Please Read, New Flash Not Working

    Adobe, please read this.  My Flash player is not working and I would be happy to help you troubleshoot.  I have a completely fresh install of Windows XP on a Dell Laptop and the new Flash Player is not working.  I am in the tech field so I will understand most of your requests...Here is my situation.
    The problem began just after Christmas when I returned home from holidays and tried to watch videos, which I do all the time for both work and pleasure.  Videos would not play in a watchable manner...I could hear audio but video was completely choppy and unwatchable.  I researched and researched and implemented many suggestions but to no avail.  Thus, I COMPLETELY rebuilt my system from scratch.  (I needed to do this anyway since it had been 2 years.)
    After the rebuild, on a completely fresh install of XP on a Dell D410 laptop (that was playing all videos just fine a week ago), I installed Firefox, went to youtube which prompted me to install Flash, and then had the exact same problem that I had before the complete reinstall of everything.  There are scarecely any variables here other than the Dell Laptop, a standard Windows XP SP2 build, Firefox and Flash.
    I think I have narrowed this problem down to two things.  One, the new version of Flash.
    It's choppy on youtube AND it's choppy on megavideo, the other place where I watch a lot videos.
    I then tried on IE, which also prompted for the new version of flash, and also had the same problem.  Chrome--same result.
    However, this problem cannot be a universal problem with Flash otherwise nobody would be able to watch any videos onlline.
    This leads me to the second problem, which a complete hypothesis but it seems to be the only thing left:  my Dell laptop.
    I have noticed that some of the other folks with reported problems, who mention their system type, are also using Dell laptops.  Mine is an older d410, but as I said, it was running every video just fine up until a week or so ago when all of the sites forced me to install the new version of Flash.  Most Dell laptops use a common video driver set and this is what is leading me to this conclusion.
    So, could this be a problem with the new Flash and Dell laptops (or systems that use a common video driver)? As a reference point, my "display adapter" says "Mobile Intel (R) 915GM/GMS,910GML Express Chipset Family".
    Viewing videos is part of my job (and entertainment) and I cannot do anything right now.
    Someone out there...please hlep.  Adobe, where are you?  We are here providing you with all of the information that you need....

    Thank you for this response.  Apparently, Adobe does not provide support since this is a free product.
    However, Adobe, I need your help.
    In summary, I have a fresh build of Windows XP, SP2 on a Dell D410 and the Flash player does not work.  This affects at least 50% of the sites I visit.  Right now, I simply have the Flash Player uninstalled and can surf the net rapidly.  Once I install it, I am back to a crawl and still cannot affectively watch any videos (they all have extreme video choppiness but the audio is fine).
    I need your help, Adobe.  Everything was working fine until 2 weeks ago.  It is unfair of you to distribute a product like this, force everyone to use it, and have it not work for some of us.
    So far, this free product has cost me hundreds of dollars as a good part of my job is reviewing videos.
    Many have suggested that I buy a new computer to fix the problem.
    Is this really necessary?
    Adobe, I am a man in need...please help me...
    (PS:  I am not the only one.  I have also entered my problem here http://www.google.pl/support/forum/p/youtube/thread?tid=6039f438d085295f&hl=en&fid=6039f43 8d085295f00047c7e3182b625 to no avail.
    And I have done more research than you can imagine.  Here are a number of sites where people are reporting problems with Flash:
    Streaming videos are choppy all the sudden.... - CPUs - CPU-Components How do I resolve choppy/jerky video in Firefox? - YouTube Help Videos are choppy, Audio distorted. - YouTube Help DIYnot.com > Youtube stopped working "JavaScript turned off" youtube is not working - YouTube Help Flash sound stopped working. | Ask MetaFilter Anyone have problems with Youtube freezing? - Software - Non-Gaming - Discussion Forum | Eurogamer YouTube videos freeze after a second - Google Chrome Help My Comments on Video Problem Flash Player 10 memory leak!!   Graphics - Customized computer manufacturer graphics driver is detected AfterDawn.com: Guides: How to play FLV files Adobe Forums: Adobe Support: Please Read, New Flash... Adobe Forums: Flash Stopped working
    Obviously, I have still not found an answer to my problem.  Please help me.
    Thx,
    Richard)

  • Frequently Asked Questions (FAQ) BEFORE you post, PLEASE read this first

    PLEASE READ ALL OF THIS POST BEFORE POSTING ON THE FORUM FOR THE FIRST TIME!
    Welcome to the Creative Labs MP3 Players web forum!
    This forum is for discussing issues related to the MP3 players (digital audio players) made by Creative Labs for those in the Americas, Europe and Asia Pacific . Although we're not going to turn away folks from other areas
    The primary language of the forum is English, and posting in English is likely to get you a quicker response.
    If your question does not relate to Creative MP3 players please find another more suitable forum to post in. If you want to discuss another player, or something not covered by another forum, please use the Off Topic forum.
    CONTENTS
    How to contact support
    Hot topics
    General issues
    Before you ask your question
    When you ask your question
    After you ask your question
    Low volume issue
    Nomad Primer
    Nomadness.net FAQs
    More useful links
    Wishlist and petitions
    Suggesting changes
    . How to Contact Support
    Please note this is a peer forum and Creative's Support staff do not guarantee a reply here. If your issue is urgent, you are within your warranty period and/or you do not get a fast reply here you should contact Creative Labs Technical Support.
    To contact support click the Support > Contact Customer Support link on this page.
    When contacting Creative Support by email it's important to note that you must reply to the autoresponse email you first receive, as detailed in the email itself. Also make sure to check any spam trap you have on your email system if you have not received a reply.
    It's also important if you feel that you have a bug or defect with your product to register that issue directly with support. Don't rely on the forum to raise awareness of an issue.
    2. Hot Topics
    This is dividied into 3 sections: General, Tag based players & USB mass storage players.
    Make sure to also look at Section 3, which covers some of the other General Issues.
    General
    Where do I get the latest software, drivers and firmware?
    Click the link Support > Downloads on this page.
    In general, when installing on a new PC you need to download the driver, and some software to communicate with the player e.g. MediaSource, Media Explorer. For players using the v2.xx MTP/PlayForsure firmware drivers are not necessary, but you must have Windows XP and Windows Media Player 0 (this provides the MTP driver).
    Important: Even though files are described as updates, none of the software requires a previous version to install. At worst they will prompt you to connect your player to verify you own a Creative product.
    Note if you are downloading MediaSource make sure to download and install the relevant MediaSource plugin for your player. If MediaSource can't detect your player this is the first thing to check. For the v.xx PDE firmware the plugin is called the Creative Zen and NOMAD Jukebox plugin for Creative MediaSource , and for the v2 MTP/PlayForSure firmware it's called Creative MediaSource Plugin for PlaysForSure devices .
    I am completely new to MP3 players, where should I start?
    Have a read of my Nomad Primer, so called as Creative's MP3 player range tend to be prefixed with the word Nomad.
    I think I have a bug, how can I check?
    There's a known bug list hosted at my site here. If you want to add a bug then please
    I have a wish request for the player, what can I do?
    You can post it here (see the petitions listed in Section of this FAQ), email it to support, and/or add it to the public wishlist I host here by
    I'm having connection problems with my player
    If you can, the best test is to try your player with another PC, to see if you still have the problem. This localises whether the problem is with the PC (most likely the USB) or the player. See the link below (search on "connection problems") for a lot more troubleshooting on this.
    What bit-rate should I encode my music at?
    Ultimately it's down to your ears what bit-rate you prefer, and you should listen for yourself to determine it. If you ask on the forum you'll get many different opinions.
    Make sure to look at the "MP3 vs. WMA" link below also.
    How long should my battery last?
    For the Zen and Nomad Jukebox players, to get some idea of how long your battery will last for a given bit-rate look at the battery curves thread. Ultimately battery life is dependent on how you use the player, make sure to follow the "why doesn't my battery last as long as expected?" link below.
    How long does an RMA take?
    Typically 2 weeks. But it might take a little longer, so don't start posting if it's 5 days.
    I want to know how people feel about their Zen Micro/Touch/MuVo etc.
    There's a long post titled Experience with your Creative player that has many posts from users about their players. Please search back for threads about specific players before starting a new thread.
    Where can I buy online music or get legal downloads for my player?
    See this thread.
    My tracks don't play at the correct speed e.g. they play too slowly, why?
    Chances are they are encoded in an unsupported sampling frequency. The tracks will need to be re-encoded at a supported bit-rate and/or frequency with something like Creative's MediaSource Audio Converter or dbPowerAmp.
    Can a Creative player work on an Apple Mac?
    It isn't officially supported, but some kind folks out there have written freeware applications to get your Creative player working with Macs. XNJB provides support for the Zen players, and requires OS X 0.3 or 0.4 (check the site for full details). MuVoHelper solves some problems with getting the MuVo to work optimally. The iTunes Zen plugin should support all Zen players. Note if the link to the plugin is broken just Google "iTunes Zen plugin" to find other sources. Also note there's no guarantee that these programs will work with the Mac, so if you have issues you should address your problems to the developer(s) of the relevant program.
    Can a Creative player work on Linux?
    Again it isn't officially supported, but again some kinds folks out there have written freeware applications to get your Creative player working. There's the Gnomad2 project. And don't forget the Linux forum at Nomadness.net if you are still having problems.
    Tag Based Players
    This section covers the players that use a hard disk and work using tags e.g. Zen Xtra, Touch, Micro, Sleek.
    My Zen is not behaving properly, won't startup, or goes into rescue mode. What should I do?
    If the Zen is not starting properly or not behaving correctly, first try to reset it. To reset all players except for the Zen Micro there is a small switch on the side of the player typically, that you should press using something like a bent paper clip. Don't use anything sharp. To reset the Zen Micro simply remove the battery and replace it.
    If this doesn't work then access rescue mode, and try running a disk cleanup.
    Next you should try reloading the firmware/OS, but beware if you are having connection problems also with your PC you may end up with a player that has no firmware and cannot be reloaded.
    The last resort is to format the player. This will erase the contents from the player, including the content that ships with the player.
    If none of these resolve the problem and you are under warranty you should get in contact with support to arrange replacement of the player.
    If you aren't under warranty Creative will still repair the player, which you can arrange by contacting support.
    How do I do a Disk Cleanup and/or access Rescue/Recovery Mode?
    Refer to the sticky Rescue Mode thread. Disk Cleanup is accessed from this. Note that the MuVo players (with the exclusion of the MuVo? players) do not have Rescue Mode.
    How long should a Disk Cleanup take?
    It should only take a few minutes, and no longer than 30 minutes. Anything longer than this and there is a problem with the player and you need to contact Creative Support.
    How long should a format take?
    Only a few seconds. Anything more than a minute and there is a problem with the player and you need to contact Creative Support.
    Although I can get into Rescue Mode, I can't select any option, or the options don't work?
    If Rescue Mode is not working properly or commands can't be chosen the player is faulty. You need to contact Creative Support.
    When are the Zen 20Gb/Neeon going to be released outside of the Asia Pacific region?
    Due to popular request the Neeon is launched in the USA, but nowhere else for now. If you want the Neeon then contact your regions Customer Services to request it.
    The Zen 20Gb is available from some shops in the USA and Europe e.g. Cambridge Soundworks, and Amazon.co.uk.
    Is there a known issue with the Zen Micro headphone socket?
    Creative Support have neither confirmed nor denied it officially. Some users have posted purported emails from Creative on the forum saying that the socket has been reinforced, but these have not been confirmed by Creative Support either. The exact incidence of the problem is unknown, but newer players seem to suffer less from it.
    Should I buy the Zen Micro or Touch etc. and what colour should it be?
    We can't tell you what player to get, or what colour it should be. Look at your collection size and the features of the player (see Nomadworld.com for the product pages) and decide yourself based on this.
    Why does my Zen Micro battery drain so quickly?
    The standby time (24 hours from turn-off) for the Zen Micro seems to use a lot more power than previous Zens. Creative have released both v (..0+) and v2 (2.20.05+) firmware that reduces the standby time to 4 hours. Make sure to update to one of these if you have a draining problem.
    Also see JazzMC's detailed page on this problem.
    Why is my Zen Micro/Touch Touchpad so sensiti've and/or difficult to use?
    The Touchpads take some time to get used to.
    continued below... Message Edited by SSR on 2-29-2005 04:03 PM

    7. Low Volume issue
    See here in the Zen FAQ at Nomadness.net.
    If the firmware will not apply because it says the version number is the same use the Reload OS option, access to which is described in the relevant FAQ for your player below.
    8. Nomad Primer
    If you have ordered, or just bought a Nomad Jukebox, Zen, or MuVo?, consider reading the Nomad Primer.
    It may be worth reading even for the more experienced User.
    9. Nomadness.net FAQ's
    General FAQ
    Jukebox FAQ
    Jukebox 2 FAQ
    Jukebox 3 FAQ
    Jukebox Zen FAQ
    MuVo FAQ
    Nomadness.net is the foremost peer site on the Web for the Nomad players on the Internet; with news, articles, web forum, download archi've, and more!
    0. Some more useful links
    Nomadworld.com - Creative Labs's International Nomad website (based in the USA)
    Player Manuals - Downloads of digital manuals
    Notmad Explorer - 3rd party software
    Battery Uni'versity - very good, comprehensi've site on batteries
    Chinese Support thread - with information on how to get chinese characters on your player
    . Wishlists and petitions
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    Also remember that the only collecti've public wishlist is maintained here at StainlessSteelRat.net (this is not affiliated with Creative Labs, but maintained by the author of this FAQ). There is also a bugs list here. So please
    Wishlists
    Zen Micro
    Zen Micro (another)
    MuVo Sports C00
    MuVo N200
    Petitions
    AAC support
    Lossless codec support
    MP3 Pro support
    Ogg Vorbis support
    Audible support
    Genre definable EQ
    Gapless playback
    Games support
    Insert to queue
    No "the" in Music Library
    Open source firmware
    Play count and ratings
    TXT viewer
    USB mass storage / dri've letter support
    Track number duplicate checkAlbum art
    Substring search
    Dual firmware for both tag and dri've letter support
    Rename "Reload OS" to "Erase OS"
    Zen Micro alarm enhancements
    Zen Micro always visible clockZen Micro Audible support
    Zen Micro customisable standby time
    Zen Micro EAX
    Zen Micro radio enhancements
    Zen Touch non-PlayForSure firmware with bug fixes
    Zen Touch bookmarks
    Zen Touch EAX support
    Zen Touch random button changeZen Touch Audible support
    2. Suggesting changes
    To suggest changes to this FAQ please
    Thanks for reading!

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