PO Failure notification not triggering via Outlook

Hello Experts,
We are using SRM 7.O SP05, When PO is created and by mistake user Input the wrong Email address in Header --> Out put. The user is not getting the failure notification Via Out Look. I can able to find the Error message entry in SOST. I have checked the sender Email address also is correct. (in SU01).
I tried to replicate the same kind of scenario in Q environment. But no failure notification received via Outlook. Is there any setting need to be done.
Kindly help me to resolved this issue.
Regards,
Suneel Kumar

Hi Rick
what tcode i'm going to use to check this event container?
can help me step by step because i'm not fully familiar to this flow..
i check tcode SO16 under Mail sy.grp i check the send to home addresses of users
i test it again in SAP inbox i receive notification under workflow for PO release there's also notification coming to outlook the message is:
Error processing following event linkage:
BUS2012 RELEASESTEPCREATED WS20000075
Following error occurred:
SWF_RUN 594
Message text:
Import container contains errors (are any obligatory elements missing?)
Event container appended as attachment.
Event linkage not changed.
Event stored temporarily.
Events can be redelivered via event queue
administration (transaction SWEQADM).
instead of for PO releases, how come different notification sending out?
thanks.
Edited by: Marina_25 on Apr 15, 2010 5:16 AM

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3. I don't know how I should configure my emails with the new Outlook 2013 now being in the cloud:
- I have an @ outlook dot com email I setup when MS came out with the free outlook dot com (hotmail), but I never used it because the reminders didn't work the same as in desktop outlook (not being able to snooze for a few hours
or days or weeks if I remember right and the way we get the alerts too).
- I also have an email with my ISP (@ charter dot net) which is a mix of personal and business emails. I've had this account for over 10 years.
- Finally, I have a business website (www dot wealthblush dot com) hosted by GoDaddy with one real email @ wealthblush dot com. I've already setup the aliases for several other emails in my new office 365 account (support,
sales, webmaster at wealthblush dot com) which are configured to pass into specific folders using Outlook 2013 Rules in my desktop outlook. I'm not sure if those rules are replicated into the office 365 account.
I still want the aliases to go into those folders like before.
4. In the case of my outlook.com email, they do go to both inboxes (on the web and desktop), but when I delete an email from one place, shouldn't it get deleted in the other place as well? How do I get them to synch?
5. And then there's my existing .pst files. I have 4 of them with old emails I've saved over the years that takes up just over one GB. I save these .pst files to DVD everyday so I can go back to look at something if I need to (and for hard drive
crashes). Does MS want me to import all that stuff to their servers and get rid of my .pst files? Does MS want me to put everything into one .pst file? It seems like it? If I do then I assume things need to be synchronized all the time between my file and
your .pst file? The synchronization process is as close as you can get to real-time, right? Or does each individual change get sent as it happens?
6. I also have a skydrive account from a while ago too. Is this where I should put my documents so they're accessible when I'm not at my desk? Now, that would be a LOT of data (probably close to 80 GB). Or, is the intention for us users
to only put certain current docs in this area. I assume these files can be synced with my desktop too, right? But I don't know how to. Do you keep old versions of the files in skydrive so we can recover them? I want to know if I can use your service to hold
my files (they would ONLY exist on your system and you'll back them up and I can get old versions back when needed).
7. Is an option to keep everything on my desktop 2013 like I did in 2010 of Outlook, bypassing the cloud and MS mail servers all together?
Sorry about all the questions, but I'm just getting the feel for your approach and need to decide how this all should fit together, do it, then go back to my business. I'm by myself at my company right now, but I'm planning on hiring a few people
real soon too so I need to keep this in mind. I've worked with Outlook since it came out, and I've configured it, but mainly only for myself and my family.

R1: Seems you didn't configure you email account in your Outlook client properly. please refer to the following KB article and try to create a new mail profile to configure your email account again:
http://support.microsoft.com/kb/2758902
R2: Do you want create subfolders under Inbox to category your emails? If so, we can just right click on Inbox > select New Folder... After that, we need to create rules to move or copy your emails to each subfoler. See:
http://office.microsoft.com/en-us/outlook-help/manage-email-messages-by-using-rules-HA010355682.aspx
Besides, in order to avoid confusion and keep track of troubleshooting steps, we usually troubleshoot one issue per thread in order to find a resolution efficiently. Concerning your other question, I suggest we create new posts for your other questions via:
http://social.technet.microsoft.com/Forums/en-US/home?forum=outlook
Thanks for the understanding.
Steve Fan
TechNet Community Support

PO Failure notification not triggering via Outlook

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