Podcast feed not updating correctly in iTunes Music Store

Hi. I doubt anyone is able to help with this question, but this is where Apple "support" directed me...
I've created a podcast feed:
http://wwf.org.au/podcasts/rss
I've registered it with the iTunes Store:
http://phobos.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?id=168761907
We added a new item to the feed yesterday and it is not appearing in the iTunes Store feed. Subscribing to the feed manually (that is using the feed from our website) works fine, correctly showing the three items. But the iTunes Store feed only shows two items.
I clicked the "Report a concern" link in iTunes but it went 404 (resource not found).
If anyone can shed any light on why this might be happening, and more importantly how I might be able to fix it, that would be much appreciated.
N/A iTunes Music Store, iTunes 7, podcast, rss
N/A iTunes Music Store, iTunes 7, podcast, rss

48 hours later and it's finally appeared in the store...

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Podcast episodes not updating correctly in iTunes

Hello,
I am having a problem with my podcast episodes not updating correctly in iTunes. The last 5 episodes I published appeared in iTunes at the bottom of the episode list, as if they were old episodes--i.e., they appear as if they were the first 5 episodes published. They also do not have a date assigned to them as the rest of the episodes do. They were not distributed to podcast subscribers, possibly because iTunes is not recognizing them as new episodes.
Here is my podcast feed: http://ic.instantcustomer.com/instantcasts/feed/podcast/5047174b90f14efe542431c2 674b1bd9
And here is the link to my podcast in iTunes: https://itunes.apple.com/us/podcast/small-business-marketing-minute/id896451432
The problem began with last Wednesday's episode, which was Episode 30, and has continued ever since. I did not do anything differently when I published that episode than I did when I published the previous 29 episodes, and those updated just fine, or at least seemed to as far as I could tell (i.e., they appeared correctly on iTunes, and appeared as a new episode for me as a podcast subscriber). Also, after examining the rss feed, I could not see any difference between episodes 1-29 and episodes 30--34, at least as far as the way the feed was formatted. So, I have no idea what triggered the problem, and no idea how to fix it. If I can't resolve the issue then I think I'll have to abandon the podcast, since there's no point in publishing a podcast that doesn't distribute new episodes to subscribers.
If anyone can shed light on this problem for me, it would be most appreciated. Thanks!
-Kevin

As you say, in the Store the latest episodes don't show a publishing date. When subscribing in iTunes, none of the episodes show a publishing date, and they are listed in the order they appear in the feed.
In the feed, none of your episodes has a 'pubDate' tag, which is where iTunes gets the date from. Since most of the episodes in the Store have a date, it looks as if originally your episodes had this tag, but that five episodes back you did something in whatever method you are using to create your feed which removed these tags: the Store is presumably getting the dates from its cache since the episodes haven't changed, but obviously doesn't have the dates for the last 5 episodes.

New episodes not showing up in iTunes Music Store

Hi I'm trying to figure out why new episodes of our podcast don't show up on our iTunes Music Store Page in iTunes.
The last episode listed on the page is from October 29, 2006 even though there are episodes in the feed as recent as April 1, 2007. Once you click "subscribe" and go to the "podcasts" section of iTunes, you can see all the episodes, they just don't show up in the iTunes music store page.
The feed is at:
http://www.uusf.org/AboutUUSF/SermonArchive/RSS/UUSF_Sermons.xml
Any help is appreciated. -Steve

OK, I got it to work by running the feed through
feedvalidator and fixing all the errors. The wierd
thing is that the xml file was created by a program
called RSSBuddy, so it shouldn't have been messed up.
Interesting. I suspect that the XML parser used by the iTunes Store is fussier than the iTunes software itself!
I guess I need to find a new program for editing the
RSS feed. Any recommendations?
If you're on a Mac then Podcast Maker is a great choice. For Windows there's a product made by Feed4All.
Cheers,
Greg.

Can not connect to the itunes music store

yea, I can't connect to the iTunes music store. a message pops up saying, "iTunes could not connect to the music store. The network connection was refused" then it goes on to say that "Make sure your network settings or correct and your network connection is active, then try again." well this started happening on and off before 6.0.3 came out, then when I upgraded to 6.0.3 it would always do it, not letting me access the store. I have deleted iTunes and reinstalled it, reset my modem and router, restarted my computer. And the internet connection works fine, because I am typing this on the computer I am having the problem with, and I can connect to services like aim. also, i have another comuter on my network, and it connects to the music store just fine. please help, thanks!

X
Network Access Message: The page cannot be displayed
Explanation: There is a problem with the page you are trying to reach and it cannot be displayed.
Try the following:
Refresh page: Search for the page again by clicking the Refresh button. The timeout may have occurred due to Internet congestion.
Check spelling: Check that you typed the Web page address correctly. The address may have been mistyped.
Access from a link: If there is a link to the page you are looking for, try accessing the page from that link.
If you are still not able to view the requested page, try contacting your administrator or Helpdesk.
Technical Information (for support personnel)
Error Code: 502 Proxy Error. Not implemented (-2147467263)
IP Address: 69.44.123.24
Date: 2/27/2006 12:32:50 AM
Server: damonsta.improvTech.local
Source: web filter
This is a case of Apple stripping out/changing the proxy support in the iTunes software. Apple broke it and so far has not come up with a fix or even an appropriate public response to this.

Why can I not buy songs from iTunes Music Store?

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Last week, I tried to purchase some songs from the iTunes Music Store with my American MasterCard (a debit card) which is listed with my Swedish address at my U.S. bank. As I had never purchased at the iTunes M.Store before I was instructed to 'review my account'... which I did. It had my present Sweden address and my Mastercard listed as method of payment. Upon submitting the form, it was rejected, saying that my MasterCard was 'invalid for Sweden'! So I then go to the Apple-Sweden Store and purchase an iTunes Music Card which I receive in the mail the following day. Now I follow the Apple advice posted for purchasing music by redeeming an iTunes Music Card without listing a credit card (http://www.apple.com/se/support/itunes/store/giftcard/#GCA)... except there is no selection for NONE as indicated in these instructions.... So once again when I submit the form it is rejected, meaning that this time I have already spent money for the iTunes Music Card that is now worthless to me!
Is there another way I can redeem this card without going through that 'review account' window...?
I don't care to set up another account by setting up another e-mail address just to do this... as I want all of the Apple business to go through my Mac.com account as it should be configured to do so!

O.K. Everything seems to be in order now!
I don't know what happened but this is the results....
After attempting to edit change the information on my iTunesMS account at least 7 times, I posted the above question, logged out of iTunes, closed down all my apps and turned off my computer.
A few hours later, I thought I would give it one more try and when I turned on iTunes, went to the Music Store and then 'reviewed' my account... it had my old American address on it with the country listed as Sweden... I just left it alone, as it didn't have my credit card info listed at all... Curiously, I'm clueless about that (though I did send this same complaint to Apple during the first posting... did that have anything to do with it?) When I clicked the continue button (without changing any info) it prompted me that I was finished setting up my iTunes Music Store account and I was immediately able to download some songs....(using the iTunes Music card--- I have not tried my MasterCard!)
So basically, I did nothing except close iTunes, turn off my computer and later rebooted it and opened iTunes! Strange... does that seem like a fix or what?

Itunes could not connect to the itunes music store.

I have been reading the posts and though this issue has been reported repeatedly, I cannot seem to find an answer of how to solve the problem.
I am using a Gateway desktop computer (550GR) Windows XP Home Edition, iTunes (latest edition) and unfortunately have never been able to access the store. I used to have Norton Antivirus but decided to uninstall it to see if this would solve the problem (It did not). I decided to use the EarthLink Protection Center (but unfortunately I am still not able to access the music store). I have allowed the program in firewall exemptions in both Windows and PCC but to no success.
I have uninstalled iTunes on two occasions to see if this works but it has not. I have run out of options and would appreciate any help. Thanks.

I've copied diagnosis from iTunes:
Network Adapter Information
Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
IP Address: 10.0.1.2
Subnet Mask: 255.255.255.0
Default Gateway: 10.0.1.1
DHCP Enabled: Yes
DHCP Server: 10.0.1.1
Lease Obtained: Sun Feb 04 22:14:11 2007
Lease Expires: Sun Feb 04 23:14:11 2007
DNS Servers: 10.0.1.1
Network Connection Information
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was unsuccessful.
A secure network connection could not be established.

Some items for podcast feed not updating on itunes

Hey guys,
Here is my podcast feed at podbean and itunes
http://theflyslip.podbean.com/feed/
http://itunes.apple.com/au/podcast/theflyslip/id509869184
1)And here are my questions. I've updated my channel title as 'Armchair Critics' but its not updated on itunes or when I check it from my iphone 4s
2)When I'm on my iphone and search for my podcast and go to the page it allows me to download individual podcasts it shows the titles of the podcast correctly
eg Armchair Critics - Ep 4x2 - blah blah blah
While Downloading the first time on my iphone it shows like this, but as soon as I DL the 2nd one the title goes to being
1 - the text after Ep 4x2, why is it dropping the Armchair Critics - Ep 4x2? I want it to show like that after downloading and viewing on my music app also(formerly iPod i think didnt have an iphone before the 4s)
3)When viewing the source of my feed I notice that for my first posts the title tags are showing as
<title>Armchair Critics - Ep1×1 - Dilshan and Captaincy</title>
it should be something like
<title>Armchair Critics - Ep4×2 - Thirimanne and Indians</title>
with 4x2, is this some sort of syntax issue, and why does it work for the latest ones and not the old ones?
4)I recently updated my image, its still not updated on itunes or when I check from my iphone, is it cuz the feed needs time to update on itunes?
5)And in general, when I make a change to the feed, how long does it take for itunes to pick up the change.
5a)Does the change happen on itunes automatically?
5b)Do I manually need to update anything? IF so how and where?
6)Also, it I wanna add more itunes tags in future like for changing date/duration etc..how do and where do I do it?

Thanks alot for your reply Roger.
I will reply with comments to my questions based on your reply
1) The title has sorted it self now on the store but not the image, looks like it has gone to some sort of default podcast image. Is it still updating? I've subscribed on a PC, what does subscribing do exactly ? I thought it would start downloading the podcasts, but nothing happened and I had to manually DL them. Again no image...
2) The text getting cut off before the x, eg 4x2 blah blah becoming 2 blah blah on iphone.
Some background - I added the feed to itunes last week. Did not look at it until yesterday. And all my titles for the podcast had the 2x1 , 2x2 in them from the start - from when I created the episodes in podbean. I only started updating yesterday (again on podbean) cuz it was not showing up ok on the iPhone. SO should it not have worked from the start ? Or am I missing somehting?
Do you think the html code for multiplication is causing it to cut off the text before the x ?
4) As stated above the image is still not visible to me on itunes after subscribing on a PC. What image do you see by the way ? It should be this?
http://www.uh.edu/uhdistance/frieden/image12.gif
5 & 6) How do you re-upload the feed ? Since I made the update to the image, do I need to re-upload it to make it work? Is that why its not showing up still ?
Again thanks for the help. Definitely helpful mate.

ITunes podcast feed not updating

My podcast feed was broken in January. It is now working again, but iTunes is not picking it up. Do I have to do something to re-start it and get it working again?
When I go to iTunes and find my podcast, it shows all the most recent podcasts up until late January (and none of the recent ones). (please note I have two podcasts which appear identical - one is mp3 and one is m4a feed...I plan to delete the m4a feed asap)
Interestingly, when I subscribe to the feed in the iTunes store,it shows only then ONE most recent podcast (which doesn't even appear in the list as described in the previous paragraph).
The feed address is: http://www.wilymanager.com/feed/podcast/?wpmfeedkey=1;292f771b94206b1dd91b4a301f 03c5d6
Would greatly appreciate any help.
Thanks
Sue

The feed you link to is entitled 'Wily Manager MP3 Feed'. Searching on 'Wily Manager' in the Store brings up two podcasts, both called only 'Wily Manager'.
The one at http://itunes.apple.com/ca/podcast/wily-manager/id351213931 is looking for a feed at:
http://feeds.feedburner.com/wilymanager/mp3
The one at http://itunes.apple.com/ca/podcast/wily-manager/id351231957 is looking for a feed at:
http://feeds.feedburner.com/wilymanager/m4a
There is no feed at either of these addresses: basically you've been updating a feed at the wrong address. Since iTunes cannot find a feed in either case it cannot update the Store page, and subscribing produces an error.
I don't know how you've got to the feed with the complex URL but it's not being used by iTunes. You need to be able to go back to having a feed at the URL I give above.

Podcast not upto date in iTunes Music Store

Hey all,
For some reason my podcast isn't showing the latest shows in iTunes...
I run the website http://www.vgmfusion.com and we host the show VGM Daily.
The podcast feed is here: http://www.vgmfusion.com/podcast.php
We do daily episodes, and currently the newest one is episode 39... but the music store is only showing upto ep. 32.
Whenever I do an update, I ping the iTunes server with this link:
https://phobos.apple.com/WebObjects/MZFinance.woa/wa/pingPodcast?id=109134713
...then I go into iTunes to check if it updated, and on my "podcasts" in iTunes it will update my show's feed, and download the new episode right away, but if I look at our page in the Music Store it's always stuck on episode 32!
We're still getting all the people who've subscribed to the podcast already I'm sure, but I can't see how we'd be getting many new listeners if they think that we never update!
Please help!
My iTunes link is:
http://phobos.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?id=109134713
Thanks!
Athlon 2100 XP Windows XP Pro
Athlon 2100 XP Windows XP Pro

Apple may have tightented their feed syntax checking
and is now failing your feed where it may have passed
previously.
As for an official comment from Apple - we see the
infrequent comment from an official rep, but nothing
you should count on.
Okay, I've go in and tried to look at the podcast feed generators code.. and I've found the following...
Using the feed validator that you linked to, I see that one of the errors is with itunes:link, saying it's an undefined channel element...
This is how the podcast.php generates the code for the feed element itunes:link ..
//huge iTunes-image (the apple method from the early days)
echo "<itunes:link rel=\"image\" type=\"video/jpeg\" href=\"".$settings['url']."/audio/itunescover.jpg\">";
echo str_replace("&", "&", itunform($settings['sitename']))."</itunes:link>\n\n";
Is there anything wrong with that? What can I change?
Secondly, the other "error" is for another element, itunes:category.
The podcast.php generates it like this:
//iTunes categories!
$allcats = array(
$settings['feedcat1'],
$settings['feedcat2'],
$settings['feedcat3'],
$settings['feedcat4']
foreach ($allcats as $thiscat) {
$main = false;
if ($thiscat != "00-00") {
if (substr($thiscat,3) != "00") {
$maincat = substr($thiscat,0,2) . "-00";
echo "<itunes:category text=\"".$cat_table[$maincat]."\">\n";
$main = true;
echo "<itunes:category text=\"".$cat_table[$thiscat]."\" />\n";
if ($main) { echo "</itunes:category>\n"; }
//normal categories
foreach ($allcats as $thiscat) {
if (filled($cat_table[$thiscat])) {
echo "<category>".$cat_table[$thiscat]."</category>\n";
So again, I ask -- what's wrong? why is the feed validator saying that it's undefined... what is undefined? the help on the page is not... helpful.
Any Gurus out there?
PLEASE!
Athlon 2100 XP Windows XP Pro

ITunes not updating sorting in iTunes Music folder

I have enabled "Keep iTunes Music folder organized". iTunes will properly sort files based on the ID3 data when I first import them, but it does not update the filenames or folder names when I change song information from within iTunes. I don't know what the exact behavior of this option is supposed to be. iTunes says it "Places files into album and artist folders, and names the files based on disc number, track number, and the song title." This description is consistent with its behavior when importing tracks but does not say whether it will continue to move things afterward.
I'd like to know what the exact behavior of this option is supposed to be and if there is a way to force an update of the sorting. I'm thinking re-importing would work, but I've got 25,000 songs so that would be an unwieldy last resort at best.

Try one of these solutions already posted to this forum or use the "Search Discussions" for many more:
http://discussions.apple.com/thread.jspa?messageID=4358684&#4358684
http://discussions.apple.com/thread.jspa?messageID=4123245&#4123245
http://discussions.apple.com/thread.jspa?messageID=4090531&#4090531
http://discussions.apple.com/thread.jspa?messageID=3960710&#3960710
http://discussions.apple.com/thread.jspa?messageID=3950754&#3950754

Ugh: "iTunes could not connect to the iTunes Music Store"

G5, OSX 10.4.10, iPod 5G 1.2.1, iTunes 7.3.1.
Actually I have not been able to access the music store for over a year. It stopped working after an iTunes upgrade I do not recall. 2G finally died and I just bought a new 5G.
I can enter the music store and preview songs, but I cannot "add song" or access my account.
I logged out and re-started iTunes, now I cannot log in and I cannot even "create a new account". Always same error.
I have trashed and re-downloaded and re-installed iTunes a couple times same results. Keychain First Aid did not find any problems. I run Cocktail 3.8.1 a couple times/week (defaults). I have few fonts and none of them appear bad. I do not have any web accelerators.
Any other ideas? This is bumming me out.

Howdy jjlearnt,
It sounds like you're getting an error anytime you try to get to the iTunes Store in the iTunes application. I can see how that would be frustrating. Take a look at this article which mentions the error number you are getting:
Apple software on Windows: May see performance issues and blank iTunes Store
Thank you for using Apple Support Communities.
Take care,
Sterling

My podcast have not updated since may 7th in store.

i have for 2 years downloaded the same 4 or 5 each day but all of a sudden none updated after the 7th
dan patrick show
espn shows
email me if possible
[email protected]
thanks
will

Same here... Why are they not updating? Most regularly listened to podcasts by me are not uploaded since the 7th with exception of Adam Carolla...

Podcast feed not updating, Podcast feed not updating

Hi,
For a few months my podcast hasn't been updating on iTunes. I can't re-submit the feed as it says it already exists. What do I do?
Thanks,
Mike

It's not really possible to comment unless you would like to publish the URLs of both your feed and the Store page - this latter can be found by control-clicking on the podcast image (or where it should be) - and choosing 'Copy link'. Please include the http:// in both cases to make the links clickable.

Podcast feed not updating

I have had a podcast posting once a week for the last month. All of a sudden this week's post hasn't updated either on my podcast app on my phone -- which in the past has updated immediately -- or on the iTunes site. Nothing appears to be different with this latest post (2.7.13) compared to the others. Not sure what is going on. Can any of you help?
Here's the feed: http://feeds.feedburner.com/InsideTheBearcatsPodcast
Here's the podcast page: https://itunes.apple.com/us/podcast/inside-the-bearcats-podcast/id593189545

Hi Roger-
new to this forum. Not even sure I am posting in the right spot? first of all thank you...seems you are helping alot of folks like me navigate the waters around here! i just have a quick question as a newbie... (story) i have been submitting podcast to another entity for free and getting a great response. have over 22,500 fb friends for the show and i am told about 10thousand a month dowloading podcast? my problem is that this other entity is not very good with getting my shows up in a timely manner and is keeping all ad revenue. this year i have decided to host my own etc. they have my old shows in archive on itunes and that's fine, but i have now created my own account...with the same show name, but instead of their company name it now includes my name (the host) as the secondary by line. MY question is that i just set up everything (by the book/letter) as far as i can tell to host my own account on itunes. i am now in the two week waiting period as of today.
1) am i going to have to wait two weeks for each show?
2) will i beable to add the rest of my archive podcasts? for some reason it only allowed me to upload one?
3) and will i only recieve my feed Id that apple is to provide ONCE they approve the first podcsast?
THANKS FOR THE HELP and sorry if ALL or any of this sounds like "rookie" questioning.

Podcast feed not updating since Nov 10

Since Nov 10 I have posted 7 new podcasts.
They are showing up here:
www.nlmnorth.com/podcasts/podcast.php
But not in the iTunes store or Podcast app.
https://itunes.apple.com/us/podcast/newlife-ministries/id288969603
Not sure what I'm doing wrong. I think I've been updating it as I always have. Unless I've accidentally missed something.
Any help is greatly appreciated! Thanks!

The Store is looking for a feed at
http://www.nlmnorth.com/podcasts/podcasts.php
however there is no file at this address. Consequently it's showing a cached version of the last time it was able to read the feed. You have been updating a feed at
http://www.nlmnorth.com/podcasts/podcast.php

Podcast feed not updating correctly in iTunes Music Store

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