Poor Camp Pendleton Coverage

However, I do feel that this needs to be addressed. I feel that many Verizon customers in Camp Pendleton have the same issue as me and to make a long story short. I am hoping that Verizon will side with me and allow me to discontinue service without the hefty termination fee. To aid them and anyone else that thinks maybe their phone is no good or its just bad luck, take a look at this website link and also the photo that I have attached. Maybe this will help. Can someone please tell me, am I wrong to feel that I deserve to not pay a termination fee?
http://opensignal.com/
>> Post edited to remove discussion of moderation; please review the Verizon Wireless Terms of Service <<
Message was edited by: Verizon Moderator

To show an example of what I mean, I am providing a map from a similar mapping company, Sensorly.com.
The area in question is a route I routinely take. Notice the 4G signal right along the road and it comes to a stop after travelling to the left and right of the road coming up from the bottom of the photo. Does that mean the 4G signal ends at those points??? No, it does not. It simply means I haven't provided data further down those roads and no one else has either.
Notice on the left of the photo where the signal roams further off the road than in any other area. Does that mean the signal is further away from the road than anywhere else on the road??? No, it simply means that is where a driveway I have driven down is located.

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Lack of Service in Camp Pendleton, CA!!!!!

I am not sure how the rest of Verizon users feel, but for me, when I am paying nearly $200 dollars a month for 2 phones, I expect a certain level of satisfaction with the service provided. The issue is that when you work and live on Camp Pendleton and have Verizon, you are bound to get bad service and Verizon is not the only one to blame. I seems that (and this is just speculation/ rumor) that the DOD has some sort of contract with ATT, thus allowing ATT more towers in the area/ on base, while other carriers are not afforded the same opportunity to provide service. I think that the blame goes to Verizon because they do not for-warn customers about the service here, to mitigate issues of complaints and cancellation requests, shouldn't this take place? Personally, I hate ATT and had them before switching to Verizon, furthermore, when I did live off base the service was much better (its like Pendleton is a black hole). But I cannot deal with both my work, home and commute to and from being un-reliable places for phone usage. Just the other day 911 had to be called for my 2 year old daughter and I was not able to provide adequate information to them over the phone because of poor reception, (this was kind of the tipping point for me). As I said from the start, I do not put all of the blame on Verizon, however, there is reason to blame them for allowing this to happen. Hopefully, I am let out of my contract (Due to end in September) early so that I can pursue another carrier that receives an adequate level of reception here. Good luck to the rest of you that have these issues. And to anyone from Verizon viewing this, for reference my ticket # is >>removed<<.
Thanks,
>> Personal information removed to comply with the Verizon Wireless Terms of Service <<
Message was edited by: Verizon Moderator

No coverage in an opensignal coverage map is not necessarily "more accurate and detailed". It CAN be if there are multiple users have mapped the area and provided data. The map does not indicate whether they have even received any coverage information for the area in question. That is the problem with maps such as this. Unless you are willing to provide data to opensignal.com, you can't possibly be sure the map is "more accurate and detailed."
See my post on one of your other threads for a brief explanation.

Very poor 3g & 4g coverage for the last few weeks---why??

We have had VZW since cell coverage was available in north idaho, specifically zip 83841. Over the last few weeks, AT TIMES we need to go outdoor to talk, otherwise folks can't hear us. Then all of a sudden, we got a full 4 bars on EVDO & 1RX. 15 minutes later it drops to 0 bars on EVDO and 1 or 2 on 1RX. My VZW Hotspot 5510 only has 3 bars of 4g. For years we have had no problems now it's bad--or even worse than that.
Can someone point to a site or a phone number I can call to find out what is going on and report this major problem???
Thanks, Ron

To check on a service problem contact VZW tech support at 1800-988-0204. Mention the symptoms as you see them for your devices and ask if there are any issues in your area.
To better help you analyze the problem try using signal strength numbers like RSSI and perform a site survey of your area. You can also compare your RSSI numbers with a performance test from http://speedtest.net from your MiFi. The combined RSSI and stats from speedtest should help them evaluate your area and get a technician to check it out.
Site Survey:
http://3gstore.com/page/13_will_an_antenna_help_me.html
Be prepared to perform a SIM card reset or two while troubleshooting with VZW. Most of the time when dealing with performance problems a SIM card reset is the first line of defense. SIM cards are the pieces responsible for communicating with the towers in your area. Since you have two different devices able to reproduce the problem you should be able to move through the troubleshooting steps quickly.

How to I report poor LTE service coverage in zip code 94403?

I have a Jackpot, a home router and 2 iphone 5 in my house and 4G is slower than 3G or sometimes not loading any data. I just moved to this area so I don't know how long it's been this way. I made numerous phone calls to the Verizon service and tried all trouble shootings suggested on similar discussions here. This router is not a mobile device and it's been sitting at home not working and I cannot pay for the service I am not using. I'm about to cancel my home plan since there's no improvement whatsoever after my phone calls. Please don't respond with same repeated solutions that didn't work. Let me know what you can actually do to fix the problem on your end. My devices are perfectly normal in other areas. Thank you.

bimil0 Reliable coverage is a must! We apologize for the issues you have experienced with service in your new area. Our goal is to provide the best solution and keep you as a happy customer. You mentioned that you have called us and completed all troubleshooting, have you also had a network ticket filed?
SheritaH_VZW
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Coverage issue

I recently (two days ago) changed back to Verizon from AT&T after too many dropped calls. In my office building, I went from good coverage to very poor/non-existent coverage. Who can I contact to see if this can be addressed? After discussing with other Verizon customers here, they have noted this for quite some time. It is a really noticeable difference between the carriers here. Thanks in advance for you help/suggestions.

Hi, I have been with verizon wireless only a few months and am displeased with coverage at my House in the middle of a metro area. I chose verizon based on your coverage map that showed solid red 4g lte coverageover my house. Other carriers had more detail and I could zoom in and see that there was a dead zone around my house. So, even though Verizon shows 4glte coverage, I still drop calls at my HOUSE!! Any Plans to update towers or whatever you need to do to cover my house?

Why does COMCAST work so hard to prevent me from taking advantage of MOCA/XB3?

I apologize in advance for the length of this post and its frustrated tone but I've spent so much time and effort trying to accomplish something that should have been quite straightforward with COMCAST but which has left me with a very biter taste in my mouth. I hope to get the attention of other concerned COMCAST customers in similar situations and the ears of people at COMCAST who can make a difference and change their current misguided policies and business models around MOCA. I also vent because of the long standing vexing problem of not being able to get the full use of the XFinity Internet I've been paying for every month for the last thirten years despite the recent availability of standardized network distribution technology in the form of MOCA 2.0 which is advertised by COMCAST as a feature of multiple versions of their latest Wireless Internet Gateways which customers are paying for but yet unable to utilize. See: http://www.cedmagazine.com/news/2013/04/comcast-bows-faster-gateway-doubles-speeds-on-2-data-tiers In a blog post on Comcast’s site, Rob Slinkard, senior vice president, product management, communications and data services, wrote that while data tiers have increased their speeds over the years, thanks in part to DOCSIS 3.0 deployments, in-home wireless gateways aren’t always capable of passing those faster speeds around a home. Coupled with the plethora of devices in subscribers homes, an inefficient wireless gateway can be a chokepoint in subscribers’ home networks.
“Today we are launching a new device that solves this problem and creates the fastest in-home wireless network available anywhere in the U.S.,” Slinkard wrote. “The new Xfinity Wireless Gateway includes the 5.0 GHz radio frequency. This new frequency is being used by many of the latest consumer electronic products (like the iPhone 5, iPad 4 and Kindle Fire HD) and results in better speed and performance from connected devices.
“It also has been built to a new standard (MoCA 2.0), which allows the device to leverage a home’s existing coaxial cable network to create a faster and more efficient network of connected devices within the home.” It has been several years since I started this troublesome journey to extend WiFi/Internet access to my living room. My Comcast cable modem/eMTA and wireless gateway is installed upstairs on one side of my home and no matter what Wireless AP device or technology I use I cannot get a strong WiFi signal downstairs especially in my living room, kitchen and dining room where a majority of my Internet access takes place. In particular, my phones and tablets sometimes drop off the WiFi network due to dead-zones and I'm unable to successfully stream any movies at even a low 2-3Mbits on my media center or streaming devices, sometimes even for home movies stored on my personal server upstairs which is connected directly to the COMCAST Wireless gateway at Gigabit speeds. Over the years, I've spent hundreds of dollars on various WiFi access points, extenders, multiple powerline adapters etc.. all to no benefit. Unfortunately my decade-old home was not built with structured wiring and the AC power lines must be too noisy for powerline AV to work any better than WiFi and so I'm stuck with at most 1-3 Mbps of sustained bandwidth from my living room to both my personal media server upstairs and the Internet. This low speed, unreliable Internet access in the center of my home entertainment area is completely unacceptable to me. Then I learnt this year from Comcast's own press releases like the one quoted above in cedmagazine that their newest Wireless gateways (Cisco DPC3939 or Technicolor TC8706C) are equipped with MOCA 2.0. MOCA is designed exactly for the kind of network distribution problem that I have. MOCA takes the Internet/Ethernet and sends it over the already laid down cable/coaxial lines in your home at high speed using the unused bandwidth available on the coax wires. It is standardized and is pretty much plug and play if you have the devices. In theory with MOCA anyone can have a fully networked high speed broadband home relying on just the coaxial wiring that most homes already have. After years of changing my WiFi access points multiple times looking for better coverage, I finally decided to try the COMCAST all-in-one Wireless Internet Gateway and eMTA (Technicolor wireless Gateway 1) but after lots of troubles with poor signal reception, frequent disconnection/drops and faulty DNS configuration that cannot be changed by the end-user, I decided to request a change to the more capable XB3 Wireless Gateway 2 with MOCA 2.0 whole-house networking features. I started a web chat with the Comcast technical representative that worked in the department for gateway replacement. I told her about my WiFi distribution problem and that I already had the Technicolor Gateway and that I needed to get Gateway 2 -- the so-called XB3. She was very quick to tell me that she knew *exactly* what I wanted and had dealt with this before. I went into detail about MOCA, about the lack of MOCA 2.0 adapters available to purchase by consumers and that she should make sure that my replacement XB3 kit came with the necessary MOCA -> Ethernet adapter or MOCA WiFi AP that I would need to extend the Comcast Internet service to my living room. She acknowledged everything, said she was creating notes about MOCA adapter for the dept that would ship out the XB3. I couldn't believe how easy it was to order the XB3 and required MOCA adapter/WiFi AP. I was so pleasantly suprised and impressed by the customer service I thought I had received from Comcast. I made sure to give her the best review scores when the chat was complete and a Comcast survey was presented to me. Later I received a FedEx shipment notice and a few days later I was shocked when I opened the package to see that I had been shipped the exact same Technicolor (non-MOCA) single band WiFi gateway (Gateway 1) which I already had and which I had specifically told the customer support agent that I did not want again. I was shocked at the deception and false promises that I had received from this Comcast customer support specialist. Even though the entire chat conversation was recorded, she had no problem lying to me directly that she was sending me an XB3 when she clearly had no intention of doing so. I later took this unwanted Technicolor Wireless Gateway 1 back to the Comcast store in Auburn WA and there the customer service representative argued with me over and over about MOCA and it was clear that he had no idea what MOCA was or why it is such a boon to anyone who has problems getting WiFi coverage in a home. He also stated that he knew nothing about XB3 boxes and that the Comcast store did not have any and that he couldn't find any information about XB3 in his computer. He also gave me a Motorola HD PVR which he said was newer than the really ancient one I had but which still had component outputs for my older TV unlike the X1 (to my knowledge). A few weeks later, I went back again to the same store and requested an XB3 Wireless gateway 2. This time the customer service agent I spoke to seemed to have some idea that MOCA existed (she said she had it installed in her home) but then insisted that I could not get an XB3 with MOCA *unless* I also ordered an X1 Comcast HD PVR. Also she said that it required professional installation and I would be charged for that even though all I wanted in the first place was just the XB3 MOCA Gateway. I asked her if the XB3 kit came with a MOCA -> Ethernet adapter or MOCA WiFi AP for the living room and then it became clear that she really either did not understand the use of MOCA for network distribution or she was playing dumb. She kept on insisting that Comcast does *NOT* provide any MOCA adapters or WiFi access points to use with the XB3 to extend the home network. Frustrated, I kept on asking her why there was a required bundling of MOCA Wireless gateway with a specific model of COMCAST DVR that I didn't want and she just insisted that was the way things had to be done. I also explained to her that I had an older Plasma TV without HDMI inputs. She finally went to talk to her supervisor and came out with a XB3 and an X1 HD DVR. I didn't want the X1 but I was very eager to get a chance to use MOCA to allow me to use my Comcast Xfinity Internet reliably downstairs. I figured that perhaps the the new X1 PVR had a built-in MOCA client and an Ethernet port with which I could use to plug in my own WiFi access point and thus have both 100% signal strength downstairs as well as high bandwidth hardwired network link backhaul upstairs back to the XB3. Last night, I finally installed the XBR3 after multiple false starts with the device sometimes refusing to complete activation or losing complete connectivity to my hardwired PC, turned on MOCA (which was disabled by default) and then tried to install the X1 DVR but suddenly discovered at 1AM in the morning that the X1 really didn't have any component outputs. There was no way to hook it up to my TV. Anyway, I wanted so badly to get MOCA as a network extender working that didn't care at that point about the TV and just wanted to make sure that the MOCA worked. The XB3 upstairs said that it detected 2 MOCA devices in my home, everything looks good although it would have been nicer if the XB3 detailed what devices were connected via MOCA and perhaps what version of MOCA they were using. Anyway, since I could not see the X1 screen on my TV or perform any setup I may have needed to do to setup MOCA on the X1, I gave up with that and tried the older non-X1 Motorola DVR (DCX3501M/MOR200BN) which some googling showed that it too actually supported MOCA (see http://www.engadget.com/2010/05/11/motorola-rolls-out-the-latest-hd-dvr-the-dcx3501-m/) as well though it was not an X1 model. I setup the Motorola DVR and after it was activated, I plugged the media center into the the back of the Motorola DVR's ethernet port. The media center showed that it was trying to acquire an IP address but no matter what it could not succeed. I called up COMCAST technical support again. It was 1:30AM. As usual the technical customer service representative had no idea what MOCA was and couldn't even clarify if it was possible to connect my streaming media device into the back of the Motorola DVR using an Ethernet cable and get Internet access that way via MOCA. In all my encounters with COMCAST support personel so far I've noticed that they all claim to know what MOCA is but yet keep on saying things that demonstrate clearly that they have no idea what it it is, how it works, why a consumer would want to use it for network distribution and most shockingly have no idea whether or how MOCA home networking is supported by Comcast products. This representative insisted over and over that I needed to setup a truck roll appointment for a technician to help me troubleshoot my MOCA/DVR issue but yet she would not clarify the simple question about whether COMCAST supported the use of the Ethernet port on the Motorola DVR to provide Internet access to begin with and she was not willing to pass me on to a support person who knew what MOCA was and how it was supported by COMCAST. What was the point of staying at home to wait for a technician to troubleshoot a device scenario that may not even be supported by COMCAST to begin with? Are all these COMCAST technical support representatives not even trained on the products that COMCAST is selling/installing in our homes? Why are they all clueless about MOCA technology even though COMCAST itself touts this feature in every press release about their new Wireless Gateways? The very unhelpful customer service agent rudely transfered me to another number without any warning, the number had a recorded message saying nobody was available and then hung up on me. Now, that is the kind of customer service I'm used to from COMCAST. I spent the next 30 minutes googling Comcast X1 DVR to figure out if any of the new ones supported component outputs and ended up learning more than I wanted to about Comcast RNG reference designs, X1/X2 software and finally the important fact that the Comcast X1 HD DVR has two variants manufactured by two seperate companies PACE and ARRIS and that one of the variants by PACE has on-board component outputs. That is the X1 DVR that the local Auburn store support person should have given me after I had told her that I did not have HDMI inputs on my TV. It was 2:30am. This morning I called up COMCAST technical support again and the representative I spoke to was quite helpful at first with helping to determine that my Auburn COMCAST store had a dozen+ units of the X1 DVR with component outputs. He also gave me a free 90days HBO due to all the time I've wasted driving back and forths to the Comcast store and getting/returning products, which was nice although I usually don't watch premium cable channels or much TV anyway; but still an appreciated gesture. Now that I was going to get an X1 DVR that would work with my TV and which I had reason to believe had on-board MOCA for Internet access, I asked the tech support representative if COMCAST did not sell or rent a MOCA 2.0 -> Ethernet adapter or WiFi AP, how was I going to use this X1 to extend the Internet downstairs for my mobile devices and to my TV for streaming movies? That simple question seemed to unnerve him for some reason. Once I got into this questioning about MOCA it was deja-vu all over again. He claimed to fully understand MOCA, claimed that the X1 used it to access applications and the Internet but insisted that I need to have a truck-roll again to my home from the Wifi experts to "troubleshoot" my WiFi distribution problem. Geez. I'd already been through these unreasonable conversations before multiple times! I tried to explain that I did not want or need any truck roll (more importantly, I'm not taking a day off work to wait for a house visit). I didn't need someone to troubleshoot something if the support personal himself doesn't even know if it is supported to begin with. While trying to explain that all I was asking for was an answer if the X1 exposed the Internet via it's rear Ethernet port or how otherwise I was supposed to access the Internet via the MOCA coax outlet, the line was dropped. Again, the typical COMCAST customer support. I've done a lot more research on MOCA and COMCAST and my thinking now is that the possible reason why COMCAST goes out of its way to make it very difficult for consumers to deploy MOCA whole house networking using its gear and why every single one of their representatives I've spoken to about MOCA home networking have acted very antagonistic towards that topic is because COMCAST does *NOT* want customers to learn about or utilize MOCA for whole house networking unless they are using a locked-in MOCA that works only with COMCAST proprietary video on demand, DVR/Cloud-DVR and other closed ecosystem multimedia entertainment products. Basically, a COMCAST customer who can have easy high speed broadband wired and wireless access in every room of their house via MOCA 2.0 is also a customer that may be tempted to start using over-the-top Internet television, streaming and entertainment services such as Amazon Instant Video, Dramatize, DramaFever, Crackle, HBO, Hulu, myTV, NetD, Netflix, NowTV, Qello, RPI TV, WhereverTV and Chromecast that are not controlled by COMCAST and which COMCAST makes no extra money off of you when you do it in every room of your home due to the power of MOCA and the accessibility of COAX conenctors in most rooms of most homes. Basically COMCAST touts MOCA 2.0 and puts it into their latest Wireless gateways, DVRs and set top boxes not to help their customers easily have high speed whole house inter-networking but ONLY for the purpose of exploiting your in-home COAX wiring for their closed multimedia services like AnyRoom DVR etc.. That is why they allow their X1 and other DVRs and set top boxes to access the Internet via MOCA but then disable the rear ethernet ports so that your own entertainment streaming devices cannot also make use of the fast broadband connection. That is also why some of the COMCAST employees I've tried to get help from have stated in no uncertain terms that COMCAST will not sell or rent to me any device that allows my own devices to access the high speed MOCA 2.0 broadband connection that I pay for every month with my Xfinity Triple Play and Wireless Gateway rental fees. Look right here where COMCAST explains the benefits of the two main Wireless Gateways it rents to customers: http://customer.comcast.com/help-and-support/internet/wireless-gateway-compare/For the Wireless Gateway 2 which I'm currently renting from them, COMCAST clearly marks out that this Gateway offers "MOCA". COMCAST then explains what MOCA is:
"MoCA: Multimedia over Coax Alliance. MoCA is a universal standard for home networking over the in-home coaxial cable. MoCA can be used to extend the Wi-Fi range of the Wireless Gateway 2, using a Wireless Ethernet Coax Bridge (WEC." Note though that COMCAST refuses to sell or rent you that Wireless Ethernet Coax Bridge to make use of your spanking new MOCA. At least that is what several COMCAST technical and support persons have told me. That document above though, is a COMCAST document aimed at current and future customers and it clearly explains the benefits of MOCA. But yet I'm supposed to believe that out of the six or so COMCAST technical and customer support personel I've spoken to about MOCA not a single one of them knows about this obvious purpose of MOCA and that they all refuse to rent or sell me equipment that allows my own devices to use the high speed MOCA broadband Internet that their own devices such as the X1 can access inside my home? I'm also supposed to believe that it is a coincidence that COMCAST spends the time, effort and cost to build in MOCA 2.0 into their DVRs and settop boxes but then blocks access to make use of it via the Ethernet ports on all their MOCA capable set top boxes and DVRs? These devices are all rented by COMCAST and they charge hefty monthly bills for it but then they disable my full use of the technology which I've already paid for? Finally, I wanted to find a store where I could buy my own MOCA 2.0 Wireless Ethernet Coax Bridge or MOCA compatible Wireless Access point in order to bypass COMCAST's blatent attempt to monopolize MOCA wholehouse broadband for just its own entertainment services. I couldn't find any ! It turns out that not a single manufacturer of MOCA 2.0 products (head-unit or adapters) will agree to sell any directly to a consumer - all of them will only sell to large ISPs and Cable companies like COMCAST. This makes absolutely no sense for such an important consumer technlogy. Imagine if all the Wifi AP and Cable Modem companies decided that you would not be able to buy their products and they would only sell to giant monopolistic companies like COMCAST that require that you indefinitely rent these devices and also insists on crippling them as well to remove basic functionality that the manufacturers had already built in for the benefit of the end-user? But then I thought back to the commotion a few months ago where people were buying the Cisco DPC3939 (ie, XB3) Wireless Gateway with MOCA 2.0 and having it activated without having to pay the ridiculous unending COMCAST rental fees and how quickly COMCAST acted to ban activation of Cisco DPC3939's that were purchased outright by customers by suggesting without any proof given whatsoever that the customers must have purchased "stolen" goods. How much does COMCAST make from overcharging so many customers for so long for "HD" DVRs (separate charge for DVR, separate charge for HD ability in 2014??), settop boxes, cable modems, eMTA etc..? I calculate that almost since the entire time I've been signed up to Comcast for Television in 2004, I've paid them at least $200/year for the right to use a slow, buggy and primitive 1080i 4:3 aspect ratio HD DVR with 250GB hard drive. Over ten years, I've paid COMCAST more than $2,000 for a device that I still don't own and has never offered anything to me but which I was forced to rent and use because COMCAST fought and lobbied during the late 90s and early 2000's to ensure that other companies could not make and sell consumer purchasable devices that were able to access the cable content I had already paid COMCAST for. Today, a 1 Terabyte hard drive along with a compact system able to both play & stream 4K UHD TV, install apps, play games and designed much better than anything that has ever come out of COMCAST costs about $200 to $300 in total at retail. COMCAST and other cable companies ensured that the burden of CableCard and restrictive licensing and usage rights and the complexity of the associated industry crypto regulations would kill off innovative products like Microsoft Windows Media Center which despite all its great features was unable to access Digital cable channel content especially as COMCAST started vigerously encrypting every single channel on their lineup -- even the usually free-to-air channels like ABC, NBC, CBS, PBS etc.. Never mind the extra $5 to $10 they charged you a month to "rent" a single cable card that allowed you to only watch or record one Digital cable channel even though their own Cable company DVRs and set top boxes did not require the additional rental of cablecards to access digital cable via two or even five channels. This was all to cripple competing 3rd party devices while giving an unfair advantage to their own crippled products. I've come to believe that the situation with the inexplicable crippling of MOCA by COMCAST is no different. COMCAST is going out of its way to lock out 3rd party television-like services, devices and streaming applications from using the whole house MOCA 2.0 broadband Internet that is made possible by their XB3 Wireless Gateway and the coax cables that *I* paid to be put into my own home even if it means cruelly denying *all* their customers a very elegant and cost effective solution to the common problem of poor WiFi Internet coverage in homes. Finally, as the last persuasive piece of evidence supporting this belief that COMCAST is actively working to prevent its customers from using MOCA 2.0 because it does not want them to have the *choice* and *opportunity* to access reliable Internet TV-like multimedia not purchased from or controlled by COMCAST, I refer you to the absurd mandatory bundling of the COMCAST XB3 MOCA 2.0 Wireless Gateway with the COMCAST MOCA 2.0 X1 DVR and Cloud based Entertainment device. Clearly COMCAST wants you to pay for and rent their own substandard Television streaming/DVR device even if you don't want it and prefer to use something else with better design, reliability, quality and content. They want to tax you every month for using the Coaxial cables that you paid for in your own home. It seems to me now that COMCAST believes that the great advance of MOCA 2.0 is soley a benefit for their bottom line a sole benefit to themselves of extending their broadband high speed Internet access monopoly into the market for streaming/online video services even if it is at the expense of providing a quality whole-house Internet service and associated devices and accessories that meet the needs of their numerous customers.

Among the alternatives not mentioned... Using a TiVo DVR, rather than the X1; a Roamio Plus or Pro would solve both the concern over the quality of the DVR, as well as providing the MoCA bridge capability the poster so desperately wanted the X1 DVR to provide. (Although the TiVo's support only MoCA 1.1.) Just get a third-party MoCA adapter for the distant location. Why the hang-up on having a device provided by Comcast? This seems especially ironic given the opinions expressed regarding payments over time to Comcast. If a MoCA 2.0 bridge was the requirement, they don't exist outside providers. So couldn't the poster have simply requested a replacement XB3 from the local office and configured it down to only providing MoCA bridging -- and perhaps as a wireless access point? Comcast would bill him the monthly rate for the extra device, but such is the state of MoCA 2.0. Much of the OP sounds like frustration over devices providing capabilities the poster *thinks* they should have.

Nokia C5-03 and the blind user.....

I bought my C5-03 last year because it had good voice controlled dialing and walking sat nav - which was brilliant when it worked. I now have two major problems that are reducing the usefulness of the phone as a basic voice call device and as a navigation guide.
The walking sat nav is now very edgy as the signal strength in the Reading, UK area appears to have dropped away and I seldom see 3 bars on the GPS 'status' graph. I'm assuming that's poor Thames Valley coverage rather than a duff handset.
The other, more acute, issue is that I need to be able to answer the phone by one keypress. Yes, that has been set-up - but my handset routes the sound output from the caller to the wired headset and not to the handset 'speaker' by default. There does not appear to be a way that I can set the inbuilt earphone to route the caller's voice to the handset - rather than the headset! Surely, there's a menu in there somewhere that will mean that when I get a call, I don't have to both acknowledge the call <and> select the in-built earphone. option (I think that comes-up at the bottom right of the screen area (a toggle between handset and headset?).
How can I configure the phone to hear the caller's voice through the in-built earphone, by default - when the headset is not plugged-in? It seems crazy that when the headset is not present, that the system does not automatically route the incoming caller's voice to the handset earphone.
Before we go round the update route, I have already got the latest phone software download (12.0. 023). I did a 'hard reset' yesterday, too.
Please help!

Something I did over the last day has resolved the call answering issue. Might be an intermittent hardware fault, I suppose. No doubt it will reoccur when I most need the phone! Re the sat signal; that seems really variable. Watch this space - but don't hold your collective breath!

Long list of "software" problems on iphone 4.

My wife and I have iphone 4s, purchased about a year apart (I got mine as a cheaper leftover after the 4S came out.) My phone is fine but hers is having a long list of weird problems nothing seems to permanently fix. It is about 2 1/2 years old, and covered under a product replacement plan from Future Shop, where we got it. (Our city just got it's first Apple Store over the holidays.)
The problem is all of her issues seem to be software or "network" related, yet all the common fixes/tests are not yielding any results.
The biggest issue with the phone is with iMessage. I know it is normal for the occasional iMessage to send as an SMS instead, especially if there is a hiccup in the network. The thing is, hers does this all the time, sometimes mid-conversation. If I send her 3 messages in quick succession, she might get #1 and #3 as iMessages but #2 wont appear until 15 minutes later as a text message--making trying to converse via message really annoying. It has done this for several months now, getting progressively worse. We have 3 friends who are our neighbors in our apartment building. We can send a group iMessage to everyone, everyone will get it as an iMessage, but she will get it as a text, usually anywhere from 10-20 minutes later. One of our friends can't even send her an iMessage--he will only ever get the green "send as text" option for the send button, even if they are in the same room, and connected to the same wireless network. When another friend in the same apartment tries to iMessage her from her iMac, it tells her "that is not a valid number for iMessage"--yet it clearly is, because iMessage DOES work...sometimes. All 5 of us are on the same network, Virgin Mobile, so it is not the network--none of us have any problems except for her. It is frustrating because during the day we are both at work and don't have coinciding breaks and sometimes I NEED her to get a message, and it is bad now to the point where I can't be guaranteed she got my message until I get a response back later on. We have not tried turning "send as SMS" off yet, because we don't mind the phone sending an iMessage as a text when iMessage is not available--what the problem is is the delay, the likelihood she may never even *get* the message, (sometimes it doesn't send at all.) and the fact that it will still do this even on a strong full signal or wifi (the wifi network in our apartment is fine, our computers, xbox, 3DS's and my phone never have any issues.) We can try it, but my worry is that if something is wrong with iMessage, turning off SMS will mean she'll never get some of these at all. (more often than this happens as it is, mind you)
Her safari is also extremely laggy, which seems to hint at a connection problem, maybe.
The phone has been reset 3 times. Once, we reset it and restored from backup. No dice. Then, future shop reset it from the phone itself while they had it over night trying to duplicate the issue. Still no dice. Finally, on the advice of a future shop tech, who said they can't do anything unless we can prove a hardware failure of some kind, advised resetting from itunes and NOT restoring from backup. So we did that--the phone was completely reset as "new phone", and nothing has been restored from backup, only contacts from iCloud. Right now the phone has only 2 apps re-downloaded on it, and a few songs, and it did it again earlier today. So, still no luck. (It hopefully goes without saying we have verified all her software updates are done and everything is fully up to date.)
After the reset, a new issue surfaced--it was vibrating randomly. After troubleshooting, we discovered she was getting vibrate alerts from email, despite the fact that email push notifications are OFF and her email app was closed at the time. She had to turn off vibration and sound for email to get it to stop. Now, maybe that is what she has to do, but my iphone has push notifications off as well--but sound and vibrate still on--but will only beep/vibrate if the mail app is open. Otherwise, I don't get the notification. (Maybe my phone is broken, and hers is doing what it should for once? LOL) The thing is, she never touched that setting the first time she got the phone, and has NEVER received vibrate alerts for email. Why suddenly after a full reset would things be enabled that were never on in the first place?
So I am stumped. It is a huge inconvenience to keep resetting this stupid thing, and we don't really want to pay the genius bar to look at it, but I can't help but feel like these recurring problems can't be software related when we've had this reset so many times--and it's not "network" issues because she is the only one. We have tried checking the diagnostic record for panic.plist (wishful thinking I guess), read through a ton of posts here, and tried what we could... any further advice/what we can try? Is there any chance this IS hardware, something corrupt in the phone memory/storage? An issue with the receiver? If so, how do we prove it? Can the genius bar scan it somehow?

If you have an Apple Store in town, setup a genius bar appointment. The genius bar tech should look at the phone and try to diagnose the problem free of charge. They may not want to fix it free of charge, but they should perform their diagnosis and tell you what they find for free.
It sounds to me like her iPhone is losing its connection to the Apple iMessage servers. You might try actually turning off iMessage snd signing out of iCloud on her iPhone, then after a restart of the iPhone sign back into iCloud, then turn iMessage back on. There is no guarnatee that this will resolve her problems, but it might help. If her iPhone is not connected to external power, and it has been more than 10-15 minutes since she last used it, it has probably turned off the wifi radio, and will be depending upon cellular data for the iMessage traffic to flow. This could easily account for the delays she is seeing, and even it dropping back to SMS, especially if you have poor cellular data coverage. If this is the case, then getting something like a Mophie Juice Pack Air for her iPhone might help, as it would allow her iPhone to be connected to external power (the Juice Pack) thus keepig the wifi radio on more.

AirPlay Speakers drop off iTunes list - help!

My 4 AirPlay speakers (Bose, JBL, iHome) have worked fine connected by wi-fi to my Netgear WNDR4000 router. I play from iTunes, and also sometimes stream radio directly from my iPhone or iPad.
I have had some issues with poor wi-fi coverage, so yesterday I up graded to a high end Wireless Access Point, the EnGenius EAP-1750h. This is a 802.1ac dual band high power device - the signal strength is amazing. I have turned off wi-fi on my router completely, and am using the access point for wi-fi connections.
The issue I am having is that the AIrPlay devices are falling off iTunes after a variable time (minutes to hours). If I click on them in the iTunes airplay list, they disappear and I cannot connect to them. At the same time, the "connected devices" lists of the access point and the router show that the speakers are still connected. There is NO issue with internet access on any devices. REBOOTING THE ACCESS POINT BRINGS THE DEVICES BACK, until they drop off again.
I am thinking that perhaps there is a bonjour port that keeps track of the devices that is not making it from the WAP to the router or something - and Apple in its wisdom makes it really hard to find out such info. I am an experienced user, and do not have any gross mistakes in my device configuration; I have read the relevant Apple support documents. I am not an IT tech, however, and I am not familiar with some the advanced settings, particularly of the WAP, which is a high-end business-oriented device.
All the AirPlay devices are connected on the 2.4Ghz network. The base PC is hardwired by Ethernet to the router. Turning off the 5Ghz band completely and using only a single 2.4Ghz network does not help. All software and firmware of all devices is up to date.
Does this ring any bell to anyone? I sthere a setting that will fix this? I love the WAP, but I will have to bring it back if I can't get AirPlay to work! I'm sure it is not a hardware defect issue - it is an Apple AirPlay configuration issue - that's why I am posting here. Help appreciated!!

Recreating the speakers didn't work for me. I am not sure what the issue could be at this point. Any help would be apreaciated.

Lumia series has very weird battery usage, please ...

Hey. I have a lumia 920 and a 1020, and my wife has a 925. All of them does the same thing, and I can not for the life of me figure out why it does it.
Suddenly it will use the battery like crazy. I mean crazy as in losing 50% in an hour laying idle. It might even restart sometimes. I have played around with all sort of settings making sure nothing is turned on that does not need to be on.
It does this at random, and at random times. It might be days between.
I tried all sort of battery apps to see if I could find one that would specify what the battery was used on, but as fare as I can see there is no such app. There is graphs and % per hour and so on, but no specific power usage app.
I really hope that I am not alone in this, and there is a solution out there. It is a really big problem as the phone has ran out of power in the middle of the night, and I use it as an alarm clock. It has used 100% just laying on the table in 1 night, though I am not sure when exactly it ran out of juice.
Anyone know **bleep** is going on? This is the 3ed phone that does it, and I dont know whats wrong here.

There have been instances where I have experienced excessive battery drain on my Lumia phones. The worst was due to my Exchange account which tore through my battery in just a few short hours. What actually happened was that my company decided to block all access to everyones accounts while they were carrying out some security work but my phone went into overdrive trying to constantly synchronise with the servers and failing. This caused the battery to drain very rapidly indeed.
So my first tip would be to check out all accounts and apps that have a regular sync interval or require an active internet connection to function. Things like instant messenger apps (Viber, WhatsApp and Skype) and also have a look at your Email accounts.
Sometimes though, it can something as simple as a stuck process using the CPU but these can be difficult to identify and pin down.
Another major cause of excessive battery drain is when the phone is looking for a 3G/4G signal when you are in an area with poor 3G/4G coverage. 4G especially will be a big power hog and have more of an impact on your battery than 3G because it naturally uses more power than 3G.
Lastly, you can search the forum for "Excess battery drain" or words to that effect for other help and advice, as this topic has been discussed quite a bit already.

Phone Doesn't Send or Receive Calls

My issue isn't poor AT&T coverage or dropped calls, it is exactly what the subject line says. I get 100% signal most anywhere I've gone, whether the phone is on a table or in my hand; evenso, no calls go out and none come in. Plan of action? It was working fine since purchase early July- until maybe a week ago.

It sounds as if your SIM card may have gone bad. It happens, and it can happen all of a sudden for no apparently good reason. The usual symptom is exactly as you describe...unable to make or receive calls despite a good signal.
Take it to AT&T and ask them to give you a new SIM.

Application Crash because of active assertions beyond permitted time.

The crash report details as follows
Exception Type: 00000020
Exception Codes: 0x8badf00d
Highlighted Thread: 3
Application Specific Information:
MyApp[123] has active assertions beyond permitted time:
    <SBProcessAssertion: 0x4b52f0> identifier: CoreLocationBackgroundClient process: MyApp[579] permittedBackgroundDuration: 600.000000 reason: finishTask owner pid:123 preventSuspend preventIdleSleep
Elapsed total CPU time (seconds): 13.980 (user 13.980, system 0.000), 1% CPU
Elapsed application CPU time (seconds): 0.251, 0% CPU
and thread 3 is
Thread 3 name: com.apple.NSURLConnectionLoader
Thread 3:
0   libsystem_kernel.dylib                  0x30e67004 mach_msg_trap + 20
1   libsystem_kernel.dylib                  0x30e671fa mach_msg + 50
2   CoreFoundation                          0x381ea3ec __CFRunLoopServiceMachPort + 120
3   CoreFoundation                          0x381e9124 __CFRunLoopRun + 876
4   CoreFoundation                          0x3816c49e CFRunLoopRunSpecific + 294
5   CoreFoundation                          0x3816c366 CFRunLoopRunInMode + 98
6   Foundation                                   0x373a7bb2 +[NSURLConnection(Loader) _resourceLoadLoop:] + 302
7   Foundation                                      0x373a7a7a -[NSThread main] + 66
8   Foundation                                      0x3743b58a __NSThread__main__ + 1042
9   libsystem_c.dylib                       0x333c972e _pthread_start + 314
10 libsystem_c.dylib                       0x333c95e8 thread_start + 0
The application uses GPS. Any idea why this crash is happened ???? Please help me

Hi TMH55:
I was also curious about these "stacks+MobileCal…" crash logs and did some research into the problem. I just published a FAQ on the subject: "MobileCal has active assertions beyond permitted time."
The bottom line is that these logs result from network timeouts, e.g. Calendar attempted to sync with iCloud, but the request timed out due to a slow or interrupted network connection. I see an average of two of these logs per day and they often correlate to when I'm in an area with poor cellular data coverage. They're not affecting my battery life.
I noticed them after updating my iPhone 5 to iOS 7: iOS 7 may be more sensitive to network timeouts or may simply be logging these types of events more than in iOS 6 and earlier.
Unless you're seeing dozens of these logs per day, I'd ignore them and look into other potential causes for the battery issues.
Dr. Smoke
Author, Troubleshooting Mac OS X
I may receive some form of compensation, financial or otherwise, from my recommendation or link.

Using iPad when travelling

When I am abroad on holiday I sometimes need to use my iPad to receive large photo and video files.
Worse, I am often in places with poor wi-fi coverage.
How reliable is 3G at downloading video files?
How can I locate wi-fi hotspots when travelling?

I have an app called 'free wifi finder' by jiwire, inc
and it has a database to find wifi hotspots, and an offline database you can download as well. Seems to do pretty well for me.
At the very least you could look at it and see what entries it has for where you're going, just to get an idea.

E6 & Exchange Active Sync (Gmail). Emails received...

Hello I have the E6 with Belle Refresh and I am having problems with exchange mailbox (Gmail).
I have configured it properly and all my emails and contacts and calendar items are syncing properly.
Actually it's the second Nokia E6 that I have and I am very familiar with it.
But the new emails are not really arriving in time. It can take up to 15 minutes to arrive althouh it is set to always on in daytime. I am attaching the exchange log so you can figure out
05/09/2012 17:19:50 Mail for Exchange Build : 1.00.000
05/09/2012 17:19:50 Device Software Version: 111.140.0058
2012-08-01
RM-609
(c) Nokia
06/09/2012 09:00:26 AUDT Timer expired
06/09/2012 09:00:26 Entering Peak Time
06/09/2012 09:00:26 Profile Info
Peak sync schedule: Always on
Peak sync days: Mo,Tu,We,Th,Fr,Sa
Peak start time 09:00 - Peak end time 21:00
Off-peak sync schedule: Manual
Peak sync while roaming: No
Off-peak sync while roaming: No
Heartbeat interval: 7
Access point: 4097, Destination: Internet
Secure connection: Yes
Port number: 443
E-mail sync: Enable
If conflict: Device wins
Remove email older than: 1 day
Calendar sync: Enable
If conflict: Device wins
Initial sync: Delete items on phone
Remove entry older than: 2 weeks
Contacts sync: Enable
If conflict: Device wins
Initial sync: Keep items on phone
Tasks sync: Disable
Junk E-mail,Sent Items,[Gmail]
06/09/2012 09:00:30 Connected to connection method named COSMOTE internet with type Packet Data
06/09/2012 09:00:30 PING Command Requested
06/09/2012 09:00:37 start E-mail sync
06/09/2012 09:00:40 Deleteing Message 536871028 from Folder 268435563
06/09/2012 09:00:41 server->client adds=1 changes=0 deletes=1 fails=0
06/09/2012 09:00:41 end E-mail sync
06/09/2012 09:00:41 start Calendar sync
06/09/2012 09:00:42 end Calendar sync
06/09/2012 09:00:42 start Contacts sync
06/09/2012 09:00:44 end Contacts sync
06/09/2012 09:00:44 start [Gmail] sync
06/09/2012 09:00:45 end [Gmail] sync
06/09/2012 09:00:46 start Sent Items sync
06/09/2012 09:00:48 end Sent Items sync
06/09/2012 09:00:48 start Junk E-mail sync
06/09/2012 09:00:50 end Junk E-mail sync
06/09/2012 09:00:50 Sending a Ping to the server
06/09/2012 09:00:50 Heartbeat interval is 7 minutes.
06/09/2012 09:05:26 CurrentJob is PingAuto. JobId=41
06/09/2012 09:08:21 Timer expired while waiting for HTTP response
06/09/2012 09:08:21 Exception during Ping.
06/09/2012 09:08:21 HTTP Server Error 408 : Request Timeout
06/09/2012 09:08:21 Sending a Ping to the server
06/09/2012 09:08:21 Heartbeat interval is 5 minutes.
06/09/2012 09:08:27 Server indicated heartbeat failed, but next attempt should succeed
06/09/2012 09:08:28 Sending a Ping to the server
06/09/2012 09:08:28 Heartbeat interval is 5 minutes.
06/09/2012 09:10:27 CurrentJob is PingAuto. JobId=41
06/09/2012 09:13:31 Ping response received, no updates. Re-issuing ping.
06/09/2012 09:13:31 Sending a Ping to the server
06/09/2012 09:13:31 Heartbeat interval is 7 minutes.
06/09/2012 09:13:32 Server indicated heartbeat failed, but next attempt should succeed
06/09/2012 09:13:32 Sending a Ping to the server
06/09/2012 09:13:32 Heartbeat interval is 7 minutes.
06/09/2012 09:15:27 CurrentJob is PingAuto. JobId=41
06/09/2012 09:20:27 CurrentJob is PingAuto. JobId=41
06/09/2012 09:21:03 Timer expired while waiting for HTTP response
06/09/2012 09:21:03 Exception during Ping.
06/09/2012 09:21:03 HTTP Server Error 408 : Request Timeout
06/09/2012 09:21:03 Sending a Ping to the server
06/09/2012 09:21:03 Heartbeat interval is 5 minutes.
06/09/2012 09:21:08 Server indicated heartbeat failed, but next attempt should succeed
06/09/2012 09:21:08 Sending a Ping to the server
06/09/2012 09:21:08 Heartbeat interval is 5 minutes.
06/09/2012 09:25:27 CurrentJob is PingAuto. JobId=41
06/09/2012 09:26:11 Ping response received, no updates. Re-issuing ping.
06/09/2012 09:26:11 Error occurred during Ping: -15052.
06/09/2012 09:26:11 Exception during Ping.
06/09/2012 09:26:11 Mail For Exchange Error -15052
06/09/2012 09:26:11 Set SimulateAlwaysOn mode : 1
06/09/2012 09:30:31 Connected to connection method named COSMOTE internet with type Packet Data
06/09/2012 09:30:39 start E-mail sync
06/09/2012 09:30:40 end E-mail sync
06/09/2012 09:30:40 start Calendar sync
06/09/2012 09:30:41 end Calendar sync
06/09/2012 09:30:42 start Contacts sync
06/09/2012 09:30:43 end Contacts sync
06/09/2012 09:30:43 start [Gmail] sync
06/09/2012 09:30:45 end [Gmail] sync
06/09/2012 09:30:45 start Sent Items sync
06/09/2012 09:30:46 end Sent Items sync
06/09/2012 09:30:46 start Junk E-mail sync
06/09/2012 09:30:48 end Junk E-mail sync
06/09/2012 09:45:32 Connected to connection method named COSMOTE internet with type Packet Data
06/09/2012 09:45:39 start E-mail sync
06/09/2012 09:45:41 end E-mail sync
06/09/2012 09:45:41 start Calendar sync
06/09/2012 09:45:42 end Calendar sync
06/09/2012 09:45:43 start Contacts sync
06/09/2012 09:45:45 end Contacts sync
06/09/2012 09:45:45 start [Gmail] sync
06/09/2012 09:45:46 end [Gmail] sync
06/09/2012 09:45:46 start Sent Items sync
06/09/2012 09:45:48 end Sent Items sync
06/09/2012 09:45:48 start Junk E-mail sync
06/09/2012 09:45:50 end Junk E-mail sync
06/09/2012 10:00:32 Connected to connection method named COSMOTE internet with type Packet Data
06/09/2012 10:00:40 start E-mail sync
06/09/2012 10:00:42 end E-mail sync
06/09/2012 10:00:43 start Calendar sync
06/09/2012 10:00:44 end Calendar sync
06/09/2012 10:00:44 start Contacts sync
06/09/2012 10:00:46 end Contacts sync
06/09/2012 10:00:46 start [Gmail] sync
06/09/2012 10:00:48 end [Gmail] sync
06/09/2012 10:00:48 start Sent Items sync
06/09/2012 10:00:50 end Sent Items sync
06/09/2012 10:00:50 start Junk E-mail sync
06/09/2012 10:00:52 end Junk E-mail sync
06/09/2012 10:15:33 Connected to connection method named COSMOTE internet with type Packet Data
06/09/2012 10:15:40 start E-mail sync
06/09/2012 10:15:42 end E-mail sync
06/09/2012 10:15:42 start Calendar sync
06/09/2012 10:15:44 end Calendar sync
06/09/2012 10:15:44 start Contacts sync
06/09/2012 10:15:46 end Contacts sync
06/09/2012 10:15:46 start [Gmail] sync
06/09/2012 10:15:47 end [Gmail] sync
06/09/2012 10:15:48 start Sent Items sync
06/09/2012 10:15:49 end Sent Items sync
06/09/2012 10:15:50 start Junk E-mail sync
06/09/2012 10:15:51 end Junk E-mail sync
06/09/2012 10:30:33 Connected to connection method named COSMOTE internet with type Packet Data
06/09/2012 10:30:40 start E-mail sync
06/09/2012 10:30:41 end E-mail sync
06/09/2012 10:30:41 start Calendar sync
06/09/2012 10:30:43 end Calendar sync
06/09/2012 10:30:43 start Contacts sync
06/09/2012 10:30:45 end Contacts sync
06/09/2012 10:30:45 start [Gmail] sync
06/09/2012 10:30:47 end [Gmail] sync
06/09/2012 10:30:47 start Sent Items sync
06/09/2012 10:30:49 end Sent Items sync
06/09/2012 10:30:49 start Junk E-mail sync
06/09/2012 10:30:51 end Junk E-mail sync
06/09/2012 10:45:34 Connected to connection method named COSMOTE internet with type Packet Data
06/09/2012 10:45:41 start E-mail sync
06/09/2012 10:45:44 end E-mail sync
06/09/2012 10:45:44 start Calendar sync
06/09/2012 10:45:46 end Calendar sync
06/09/2012 10:45:46 start Contacts sync
06/09/2012 10:45:48 end Contacts sync
06/09/2012 10:45:48 start [Gmail] sync
06/09/2012 10:45:50 end [Gmail] sync
06/09/2012 10:45:50 start Sent Items sync
06/09/2012 10:45:52 end Sent Items sync
06/09/2012 10:45:52 start Junk E-mail sync
06/09/2012 10:45:55 end Junk E-mail sync

OK, since nobody is actually bothering to help out I will try and clarify more things after extensive testing.
I flashed again the phone with fresh Belle Refresh and tried again. Same problem, for beginning exchange active sync works fine with Gmail but after some time or even after a day it still goes back to receiving mails after fifteen minutes.
I thought it might be some compatibility problems with Gmail so this time I tried native exchange server (office 365 exchange online). Same scenario here, working fine at the beginning but as time goes by I mails received after fifteen minutes.
I noticed also that the internet connection symbol is not active in the screen but it gets active every fifteen minutes and then goes off again by itself.
I studied the admin_log.txt file to see what is going on and I think I have found the problem
25/09/2012 18:46:11 Mail For Exchange Error -15052
25/09/2012 18:46:11 Set SimulateAlwaysOn mode : 1
(at this time I was in an office building with poor mobile network coverage)
So for some reason when the phone cannot connect to the server it simulates an always on mode which means it will check the server every 15 minutes.
So when I power on the phone everything works fine, when for some reason there is no connection to the provider (for example I go into an elevator or work in the basement and get into the subway) the mail for exchange client in the E6 thinks there is generally problem with the connection or the server and sets simulation to check every 15 minutes.
Ok with this, but when I come out back to an area with mobile network connection the exchange client on E6 does NOT resume the proper always on connection and just keeps checking for mails every 15 minutes until i reboot the phone.
I hope this can clarify the situation and I trully hope someone can come out and help a bit.
Thanks

MacBook Pro will not update to Keynote 3.0.1

After learning of the update to Keynte, I immediately went to software updater and found it there with an update to Pages and Garage Band. When I downloaded the updates, Garageband and Pages updated without a snafu, however there was a red asterik next to the Keynotes update. I also got the following warning:
A networking error has occurred: Error NSURLError -1005(-1005). Make sure you are connected to the internet.
I read on another forum that another user could not download the update to his MacBook Pro.
The update loaded to my G-5 tower without a hitch.
Thanks in advance.
Dual 2.3GHz G5 Mac OS X (10.4.6) MacBook Pro

Can it be assumed that you tried (possibly, without
success) to download the updater a second time?
Brie Fly,
I tried it a second time when it was the stand alone app in the software updater and it worked. Thanks!
Big presentation on Tuesday to some of the Marines at Camp Pendleton. That was my impetus to upgrade to the MacBook Pro. To be honest, this is the first problem I've had with it. I love the machine otherwise.
Dual 2.3GHz G5 Mac OS X (10.4.5)

Poor Camp Pendleton Coverage

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