Poor firmware support for Creative Zens thr

Does anyone have stats for how many firmware releases there were for all the Creative Zens? I will research this myself but i challenge anyone to get there before me:
Creative Nomad JB
release date
firmware releases
Creative Nomad JB2
release date
firmware releases
Creative Nomad JB3
release date
firmware releases
Creative Nomad Zen USB 2.0 /Firewire
release date
firmware releases
Creative Nomad Zen Nx
release date
firmware releases
Creative Zen Xtra
release date
firmware releases
Creative Zen Micro
release date
firmware releases
Creative Zen Touch
release date
firmware releases
Creative Zen Sleek
release date
firmware releases
Creative Zen 20gb
release date
firmware releases
Creative Zen Vision
release date
firmware releases
Creative Zen Vision
release date
firmware releases
if i have forgot any player let me know

I bought a USB external Surround 5. last week which had a Creative Labs sticker on it saying "Vista Ready - go to www.creative.com to download drivers". Yet having done so I discover that most of the features on the box do not work.
I want it for 5. sound and soundfonts - but both these are missing. If these are not going to be supported (and soon!) please can Creative confirm this. Then I will take it back to the shop (PCWorld UK) and advise them that is DOES NOT DO what it says on the box. I will tell them that they should peel the stickers off - because it is clearly not true that it is Vista ready!Message Edited by markburleigh on 04-27-200704:38 PM

Similar Messages

Audible Support for Creative Zen

Hi there,?I have just purchased Creative Zen Wav from the following site.
?http://www.dealsdirect.com.au/p/crea...uilt-speakers/?The device has arri'ved, the sole purpose I bought this one is to listen to Audible audio book.
There seems to be quite a lot of Creative devices on Audible's supported device list, along with the following keyword on the site. ......[*]Supported Music Services: Audible Ready.
<[/list]...... It turn out, however, that this device has not yet supported Audible audio format. I suggest Creative put a very clear keyword on the advertisement or product description (esp. on the Compare page) saying "This device DOES NOT SUPPORTED Audible audio (yet) ."???

DM,
I agree. I'm sure the other players were in the works or close to being ready to release when these came out. I know I'm beating a dead horse, but I was so disappointed when the Zen Touch was not added to Audible after I was told before purchase it would be, so now I aggrevate Creative about Audible. I do hope they add Audible support to the new players. I hate that I bought the ZSP and then it won't be Audible compatible. I like the Zen Vision M.
Judi

What was the last firmware version for the Zen Micro before M

I would like to know what was the last firmware version for the Zen Micro before the MTP firmware?
Please make sure you are 00% on this.
Thankyou.

I think it does, but I'm not sure; since I wanted MTP, I only used .x firmware long enough to save the original Creative test files (with MediaSource, not ZMME) before upgrading to 2.x. And yes, I had to li've with 2..02's shorter battery life until 2.20.05 came out.
May I ask why you want to go back to .x firmware? The only thing that will get you is the ability to use it with Win98SE/2000/Me--but only if you can install Creative drivers on every PC you use it with. MTP requires WinXP SP or 2 and WMP 0, but doesn't need any Creative software at all to work. (Microsoft has made an MTP driver for Win98SE/2000/Me, but it requires customization and may not be supported by other software. I'm tinkering a bit with the customization part right now.)
There are other pitfalls in changing Micro firmware families, in either direction--you'll lose all the files on your Micro, you'll have to install a different ZMME (and I've heard non-MTP ZMME isn't quite as full-featured as MTP ZMME), and you'll need a new plug-in for MediaSource to work.

More accessories required for Creative Zen Visio

I bought my Zen vission M about three months ago. I am very pleased I bought this versus the IPod. However I am constantly amazed at the lack of technical and product support for Creative in Australia where I li've. Sure there is a very poorly advertised creative shop in strathfield or somewhere. There are several Creative sites, many of which do not help. I also find that when I am talking to sales people even in Creative selling stores, they look at me blankly when i ask any questions on Creative products. Somehow I think the marketing guys at Creative need to get out there and contact and educate retailers on what a great competitor (only) to the Apple iPod which I personally believe is overrated and very dependant on a follow-the-masses syndrome ie. its cool to have an IPod. well after owning a Creative Vision M for nearly 3 months I reckon it is way cooler.. Only thing is that the support for it including the hard to understand zencasts without the video capacity at the moment (v.disappointing)> I really think that Creative product team and marketing need to address this otherwise they will find it hard to compete with the inferior apple iPod. Creative are shooting themselves in the foot by not lifting their game and trying to be more of a head to head competitor to Apple. Creative by the way in my opinion is much better and quality product. We just need the manufacturers and marketers of Creative to believe this and demonstrate what we the Zen play owners know...that it can beat the iPod hands down, no question about that.
A dedicated <EM>Creative</EM> Zen Vision M owner

"I bought my Zen vission M about three months ago. I am very pleased I bought this versus the IPod. However I am constantly amazed at the lack of technical and product support for Creative in Australia where I li've. Sure there is a very poorly advertised creative shop in strathfield or somewhere. There are several Creative sites, many of which do not help. I also find that when I am talking to sales people even in Creative selling stores, they look at me blankly when i ask any questions on Creative products. Somehow I think the marketing guys at Creative need to get out there and contact and educate retailers on what a great competitor (only) to the Apple iPod which I personally believe is overrated and very dependant on a follow-the-masses syndrome ie. its cool to have an IPod. well after owning a Creative Vision M for nearly 3 months I reckon it is way cooler.. Only thing is that the support for it including the hard to understand zencasts without the video capacity at the moment (v.disappointing)> I really think that Creative product team and marketing need to address this otherwise they will find it hard to compete with the inferior apple iPod. Creative are shooting themselves in the foot by not lifting their game and trying to be more of a head to head competitor to Apple. Creative by the way in my opinion is much better and quality product. We just need the manufacturers and marketers of Creative to believe this and demonstrate what we the Zen play owners know...that it can beat the iPod hands down, no question about that."
Agree 00%. Amen.

Software and firmware updates for the Zen Vision M 30 gb.

On the Creative support homepage I can find the software and firmware updates for the Zen Vision M 60 gb, however, there is nothing listed for the 30 gb unit. Where can I find the software and firmware updates (downloads) for the 30 gb unit's

http://support.creative.com/Products...me=MP3+Players

How to make best videos/audios for Creative Zen/Zen Vision W/Zen Vision M/Z

4Easysoft Creative Zen Video Converter is an all-in-one Video Converter for Creative Zen software with high output quality and powerful video editing functions, which can help all the zen users to make the best video/audio effect.
First of all, let’s make clear what kinds of videos/audios can get the best effect in the zen players.
Video:
MPEG, WMV, and AVI (MPEG-4 SP, DivX, Xvid), while MPEG-1, and MPEG-2 are supported, but must be transcoded with the included software.
Audio:
MP3, AAC, WMA, WAV, and Audible 2, 3, and 4 formats.
Settings:
Video resolution: 320×240; Video Bitrate: 500 kbps; Audio Bitrate: between 96 to 128 kbps.
Then, let me show you how to make a full use of this powerful converter.
Preparation:Download and install 4Easysoft Creative Zen Video Converter
http://www.4easysoft.com/guide/creative-zen-video-converter/main.jpg
Step 1: Run this software and add video/audio files.
Step 2: Select output video format from the profile drop-down list.
Click the “Profile” button to select the output video format from the drop-down list button.
Step 3: Customize output settings.
Click “Settings” button in the output settings area, you are allowed to customize the output parameters, specify output folder and select output format.
Step 4: Start conversion
Click “Start” button on right bottom of the main interface, you can begin the conversion. All the tasks of conversion will be finished at fast speed and high output quality.
http://www.4easysoft.com/guide/creative-zen-video-converter/steps.jpg
Tips on editing videos:
1: Capture your favorite picture.
Just click the “Snapshot” button to save your favorite image.
2: Merge videos into one file.
Just check the “merge into one file” option if you want to merge the selected contents into one file As default the merged file is named after the first selected file (either a title or a chapter)
3: Select preference
Click the “Preference” button and a dialog pops up, you can select the output destination, the Snapshot foler, the format of the snapshot image. You can also choose to shut down your computer or do nothing after your conversion. You can also select the CPU usage.
4: Trim video
You can get any clip of your video and put it on your zen.
5: Crop video
You can crop your video by selecting your video mode, setting crop values, or drag the frame.
http://www.4easysoft.com/guide/creative-zen-video-converter/tips.jpg
Ok, just enjoy movies and music with your Creative Zen player now!
More useful tools:
MP4 Converter is a powerful MP4 Video Converter which is designed to convert almost any video formats to MPEG-4 standard formats; WMV Converter provides perfect solution to convert common video formats to WMV with the best quality of picture and sound; Apple TV Video Converter is the excellent Apple TV converter software to convert all video files such as AVI, MPEG, WMV, MP4, MOV, RM, ASF, 3GP, VOB, etc, to Apple TV movies.
Edited by: user11254370 on 2009-6-9 下午11:58

Just wanted to mention - I bought the IR Remote thinking to make the player useful without navigation keys. Now I feel like I wasted more money instead of shifting to some other player by some other company with better customer service.

Charger for creative zen jukebox 40

Hi guys...my charger cable for creative zen got caught up in a door and got nipped and is now not working, i know it is this as i've used a friends charger and it charges ok,Where can i get a charger in the UK any advice would be great

Which Jukebox do you have? Zen Xtra 40GB or Zen Touch 40GB?
Check here first to see if the adapter you need is available on our store:
http://www.europe.creative.com/shop/category.asp?cate=5
If it isn't, it would be best to contact Customer Support directly.
Cat

Is 'Nero' hardware supported by creative zen softwa

hi and merry Xmas to everyone!!
would some one be able to tell me if 'neros' cd burners are supported by creative zen software
I my have to throw away a good cd dri've if it doesnt!

Can you give a link for the burner? I wasn't aware that Nero produced hardware.

Where to Find the Firmware for Creative Zen

Hi I am having firmware problem in my Creative Zen 20g (The larger version of Zen Micro).
I tried resetting the player and the Firmware Problem always appear.
Can anyone send me the link where could i download this firmware?
I tried searching it on the web and found no luck.

If support have a firmware they might be able to send it to you. But often in these situations they want the player returned. It's a shame that the base firmware isn't available for download.

Firmware for Creative Zen 20 GB mp3 pla

Hi,was wondering if anyone can help me,my mp3 zen 20gb?player after few years of use now starts up and says firmware problem after trying to rebuild library, i have got it into recovery mode,and downloaded the firmware from asia creative website, however when try to start the application, it asks what language,i have chose like 4 different languages,but everytime,nothing happens after click language,just goes off and back to desktop, when click alt cntrl delete,says program not responding,and i have to reset PC. Does anyone know where can get orignal firmware,or the new firmware that actually works for zen 20gb?cheers for help

I AM COMMANDO :robothappy:Hi,was wondering if anyone can help me,my mp3 zen 20gb?player after few years of use now starts up and says firmware problem after trying to rebuild library, i have got it into recovery mode,and downloaded the firmware from asia creative website, however when try to start the application, it asks what language,i have chose like 4 different languages,but everytime,nothing happens after click language,just goes off and back to desktop, when click alt cntrl delete,says program not responding,and i have to reset PC. Does anyone know where can get orignal firmware,or the new firmware that actually works for zen 20gb?cheers for help

Mp3 Player not detected in Vista ,I need drivers for Creative Zen Micro in Windows Vista 32-b

Hi ,?Im trying to install my Creative Zen Micro in windows Vista , But A Compatibility Problem appear and i can't install it .Windows Show me that a new hardware is found? and what i have to do , i Install it with the CD , but The installation can't be successful and a message saying me i have to contact Creative Support for the dirvers appear and the installation can't be completed. I've tryied to contact creative suport , but they don't find solution . I've searched the drivers but they wasn't found in creative site web . If anybody Have a solution for install my zen micro or can help me , please ... I have to buy another Mp3 Player ? This have a solution ?Thanks ,i hope that you can help me. Regards

I updated my Firmware as stated by Creative Labs support team. I downloaded on my son's PC which has Window's XP Pro edition. Again, on his PC there is no problem with recognition of the device and/or player. However, when I plug my player into my PC which has Vista, the device manager has a "!" next to ZEN Micro Photo. So my PC "See's" the player. However, when you right click and then go to "Properties" it states that "The drivers for this device are not installed (code 28)" Then it states to "reinstall the drivers" But when I tried to install or reinstall the "Driver" using the install wizard, I get an error message... "An error occurred during the installation of the device" and " A service installation section in this INF is invalid" Then a pop bubble appears and says "Found new hardware" You may have a problem with your device. It may not be working properly" So what do I do at this point. The only way for me currently to download music is to use my son's PC. At least I have another option... I feel sorry for the rest of you. When will creative wake up and smell the Vista!!

Very odd firmware problem for my Zen Micro..

Well, my zen micro froze and stopped working about a day ago. So naturally, I just pulled out the battery and put it back in to reset the player. Then, I found out my zen is not detected by Creative MediaSource or WMP . Also, the zen did not tell me what song was playing, but all the songs worked fine.
So, I go to the knowledge base to look for what to do. It said got to recovery mode then clean up and reboot, format all and reboot, finally reload firmware and reboot. Well clean up did nothing, format deleted all my data (which isn't that bad I knew it does that). Then I pressed reload firmware and it said the current firmware was deleted and to install and update.
So, I went to this site and installed the firmware updater but it isn't working. The updater says my player isn't connected when it really is. But, when I go to my computer still shows Creative Zen Micro is connected. It also still isn't detected in WMP and Creative MediaSource. On top of this, it won't let me get out of recovery mode because of there being no firmware.
So, my Zen Micro is stuck in recovery mode with no firmware. The firmware updater does not detect my Micro but my computer itself does know it's connected. What am i supposed to do?
I tried the troubleshooter and it didn't help at all. I've been unplugging and plugging the micro back in constantly and that does nothing either. I even found my installation original cd and it says please connect a player to activate the firmware update.
What do i do? :'(
(My e-mail to support came back with an automated message that didn't help in anyway)

The good news is you are not alone!? I have had exactly the same problem with my Zen Xtra. Apparently in recovery mode the normal drivers do not recognise the player, I came across a thread recently that said you need to load a special driver to recognise the player in recovery mode... only problem now is to find it again. When I do I'll let you know. Good luck!

Desperate: Driver for Creative Zen 2

I got my creative zen (model id=dap-hd004) from friends, it so cool. But i have problem conecting it to my computer, the version is .00.06. My friend told me the the version is too old and needed to be updated. But how?
I even could not conect it to my computer, because i got it without any software included. Just the player, data cable and the charger.
Wish some one could tell how to get the driver to upload songs and update the firmware version.
I found some drivers but the version was not the same with my player, and it always says that i must conect the player to my conected player. Help me please.......

Are you referring to the model Zen 20 Gb where the surface look like a big size Zen Micro? If it is, I think there are no firmware upgrade for this model. Even if you go creative website, the instruction on the page say the download firmware is the same version as the one that come pre-loaded in the player when you first open up the box.
Not all models have firmware upgrades. So for this model I guess it is pretty stable so there are no upgrade? Or there are not enuff customers using this model? :smileytongue:

Firmware Maddness for the Zen Mic

Is it just me or is this firmware business out of control for the Zen Micro?
Having a .0 series and a 2.0 series at the same time is creating way too much confusion!
Aren't MP3 players supposed to be replacing portable CD Players and Cassette Players? Well the coolness factor is there, but the user experience has some serious room for improvment.
The common person would have no clue what the heck to do with all these firmware downloads. Even the descriptions of the firmware would be very confusing for most people getting into MP3 players for the first time. I am very happy with my Zen Micro and am using Windows Media Player as my Music Manager without any problems. I guess I am supposed to wait for the new 2..02 beta to get "un-betad" instead of downloading the new .02.05 but that's just a guess at this point. There are a ton of MP3 players out there with more features and a lower price than iPods, but they still don't come close to outselling it. That's because its the ease of use, not necessarily the features that separates iPods from the rest of the pack. Hey Creative, dummy these things down and watch your sales go up! You will reach a whole new set of customers if you do!

I agree, I'd like to see creatives mp3 players and napsters service to be a profitiable and long-lasting business because I think this way of finding and listening to music is wonderful.. but the firmware updates/formatting the dri've/and all this other technical stuff is a little bit much for the average person to deal with. Also the newest non-MTP version has a bunch of new fixes which the newest MTP version apparently doesn't even have but they both came out the same day or so? I dont understand that.

URGENT: Any drivers for Creative Zen

Hey, somebody.
I've written to the support but it takes so long time so I hope someone here will answer sooner.
I bought a new Zen V and installed all the **bleep** on the CD, after that the manual says that I sholud connect my mp3 and load it, then start to use it. My problem here is that my computer doesn't find the mp3player. The usb device can't find any drivers at all in windows, i've also tried the CD to find any drivers. Not a **bleep** there either.
Please help me, where can I find driver to make the computer find the player. I really need to use my mp3, I have tinnitus and music is my only cure.
Thankful for ANYthing!
/Josefine

joSSan: Please refrain from using profanities on this forum, as this is a public forum we try to keep clean.
As to your problem, the drivers for the Zen V are actually built into Windows XP Service Pack & 2, so they are not on the CD. If Windows is telling you it can't find the driver, the first thing you need to check is your Service Pack.
http://us.creative.com/support/kb/article.asp?l=3&sid=4275
Try going through the KnowledgeBase article above, especially the "For Windows XP Users" section, as it applies to your case. One other thing you may want to try is a different USB port, preferably one on the BACK of the computer. Those ports tend to have less issues with mp3 players.
Good luck, and let us know how it goes!
Dale

Poor firmware support for Creative Zens thr

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