Poor support/services

Long-time customer (10+ years), first-time poster. Countless minutes online, on the phone or in person getting run around. I have been trying for two days to get online support!
I am supposed to be receiving a 15% Federal Employee discount on my bill. My status has not changed in 15 (FIFTEEN) years, yet nearly every month I have to resubmit my credentials and argue to get my bill corrected. When my contract is up in a couple months, I will CANCEL MY ACCOUNT and SWITCH CARRIERS.

Periodicly no more than once a year verizon does has for revalidation to ensure all info is correct and still up to date. Now seeing that you have submitted multiple times have you inquired as to if the plan you are on is eligible for the discount because there are requierments that have to be met you should call 800-922-0204 and check your plan if care says yes then you should call validation and see why its not showing up.
Hope this helps
Good Luck.

Similar Messages

Very Poor Support Service in UK

I had to contact Support Services in the UK last Sunday, and I hope that no other Playbook user in the UK had to go through what I did. I have 3 faults on my Playbook, Dead Pixels, No GPS and Faulty Charging, I contacted Support and in a nutshell they did not want to know, left me on hold twice, the second time for 15 minutes until I had to hang up, then they rang be back the next day, they offered me a replacement Playbook which could be weeks old for my Playbook which was 39 days old. They also said I had to give them my Credit Card details as security even though one of them told me the Courier would exchange one unit for another then someone else in Support told me something different. In the end I had to write a letter of complaint to the C.E.O of Uk Operations and to date he or she hasn't had the decency to reply to my letter or contact me so I still have 3 faults on my Playbook. Just be warned, they told me any Playbook over 30days old will be replaced by anything that they deem to be working which could be weeks or even months old and that is the only thing that they said they could guarantee or send them my Playbook for repair which could take up to 10 working days. All in all I'm left with a faulty Playbook that no one at R.I.M in Slough wants to know about so I have no choice but to either put it down to experience, take legal action or go back to using Apple.

I had to have my PlayBook repaired under an RMA. Got to say, that I had very little trouble and it was turned around in 3 days (went to Germany and back for repair!)
Sorry you have had a bad experience. I have found it really depends who you get answering. It's not exclusive to the UK from what I can tell - the number routes to a call center anywhere in the world.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!

Poor Customer Service

I am shocked at the level of poor customer service I get from Adobe sales reps on a consistent basis. It is as if Adobe assumes their products are without peer - so the sales team can take its customers for granted. I recently subscribed to the $19.99/month for Acrobat pro. I inquired if I wanted to upgrade to the full Creative Cloud for $49.99/month how could I upgrade. I received a wide spectrum of bizarre responses that ranged from, n you can not upgrade to you must first cancel your Acrobat subscription, pay the termination fee - and then create a new subscription for the entire Creative Cloud. Each sales rep seemed very tenuous at best and when I would inquiry further that it did not sound right - then they all would be very snarky and sarcastic. I was shocked at the level of unprofessional behavior from your sales team. It is as if Adobe does not have a culture of personal accountability when it comes to dealing with the customer.
I fine it very odd if Adobe is serious about providing CLoud Services, why it does not make the subscription model more flexible and upgradable for the customer. I am also not sure why Adobe does not make this something that a customer can simply do on their own by logging into their account. Evernote, Dropbox, Google - these are all services that allo the cusotmer to upgrade to more features and services online in a matter of seconds - as opposed to forcing customers to call in that crazy phone menu hell - then deal with snarky phone reps that sound unsure of themselves but then get upset when you ask follow up questions.

Attached is the letter I sent to correspondance, I haven't heard back from
them so I don't know if it has been addressed yet.
I was with Sprint for over 10 years, when I changed to Verizon my bill went
up, however I was willing to stick it out because the customer service was
so much better. I have been very surprised at the service I have gotten
through all of this.
I really didn't want to leave that post on the community board, but I was
not getting any help. However, today, someone was able to help me get the
Asurion claim for my sons phone. Kudos to that rep. It amazes me how I can
speak with 3-4 people, give them all the same information and EACH AND
EVERYONE of them gives me a different answer. I had spoken with probably 4
people before the one today and gave them the same information (probably
more) and not one of them resolved the problem the way this one did nor as
promptly!
Thank you for following up with me, I hope you can help me get these
matters resolved.
Tricia Godwin
On Sat, Apr 18, 2015 at 2:39 PM, Verizon Wireless Customer Support <

Is there anywhere to file a formal complaint about poor customer service in billing?

I would prefer a physical address or email address but I can voice it out on Twitter if preferred. I have had Verizon for FIFTEEN years. Non stop. 15 loyal years. Plus we have Fios and have had that for 4 years. I give Verizon a considerable chunk of my money. That being said, when we switched our bank accounts a few months back I made a mistake and picked the wrong account for our payment on the online payment system for Verizon. In fact I did it 2x. Which caused the payment to decline because we don't use that bank. I was rushed and made a mistake. Due to this I now have to get out cash and go into a Verizon Store and pay. This is craziness. And yes I am aware I can also call and dole out my credit card number to you over the phone. While that seems like a safe thing to do...... I prefer not to. Also I travel internationally for work which makes the call and the going to a store even more difficult. So as any reasonable person I call Verizon Customer Service thinking there must be some fix to this after all I have been with them so long. Well the first person admitted to me it could be overridden and transferred me to his supervisor who just outright refused. So there is your answer, Verizon does not care about loyalty or the 15 years of current payments. I want this addressed further and want to file a complaint. I also will leave Verizon the first chance I get, cell and cable. Amazing that a business can thrive with such poor customer service. Other companies I patronize recognize loyalty and reward it. Not Verizon. Lesson learned. I will be sure to spread this word far and wide. This could have been a simple resolution costing nothing for Verizon.

click here and scroll toward the bottom:
Contact Us | Verizon Wireless
You also could file a Notice of Dispute:
http://www.verizonwireless.com/support/pdf/Notice_of_Dispute.pdf

I have poor/no service on my iphone 6 in places that I do have service on my old iphone 5. Takes 10 minutes to send text and webpages will not load but load within seconds on the iphone 5 and forget making a phone call. How do i resolve this issue??

I have poor/no service on my iphone 6 in places that I do have service on my old iphone 5. Takes 10 minutes to send text and webpages will not load but load within seconds on the iphone 5 and forget making a phone call. How do i resolve this issue??

Hey kristiac,
Thanks for the question. If I understand correctly, you have no service on the iPhone. I would recommend that you read this article, it may be able to help the issue.
If you can't connect to a cellular network or cellular data - Apple Support
Thanks for using Apple Support Communities.
Have a good one,
Mario

Infuriating Adobe Website and Support Services (pricing query)

I have never found a less user friendly site than Adobe's.
All I want to do is find out the exact cost to upgrade from CS5 to CS6 at student price and crossing from PC to Mac. I have spent....about 2 hours trying to (a) find out the price and (b) contact support.
What I have learned is that I will likely never get an answer from them. This is appalling. For the astronomical price they ask for their software, the VERY LEAST they could offer is a half decent support service - instead it directs the queries to sources other than itself than are less than useless. I once somehow found a link to upgrade from cs5 to cs6; but not at student prices, the process was not intuitive (you had to first presumably buy the full version) and i've not been able to find it since anyway.
The website is even worse - every link is trying to force feed Creative Cloud; which is going to be most people's LAST preference I would assume given no one wants to pay monthly fees - I certainly don't. That's IF you can find a link to the right creative suite software, but I'll be damned if I can find one for the student upgrade.
Seriously adobe, your website and support services are atrocious.

Yes, well i've just found out about Adobes monumentally poor decision with regards to it's Creative Cloud products. (may be old news for some, but it's new to me).
They have basically just made my career now come with a monthly fee, I can't adequately describe how much I hate them for this. I can barely afford to upgrade once every few years as it is.
In regards to what you were saying, the premium design suite (indesign, flash, illustrator, etc). But it hardly matters, I'm going to be finding and paying for alternatives - and be doing what I can to support them besides. Screw Adobe for this; the very least they could offer is a 'Pay Once' alternative; even if only digital. It's just greed with little regard to the fact that it's hard enough to afford the old packages as it was, without making it more expensive long term.

Going back to Comcast--Verizon poor customer service

Well, I'm going to have to terminate Verizon FIOS. I switched from Comcast, thinking the internet speed would be higher and overall service would be better, but so far my experience with Verizon has been terrible. Although (according to my contract) the fiber optic line would be run underground to my house prior to installation, it was not. In fact, on the day the service was installed, there was no cable so there was a delay of several hours waiting for a cable drop to the house so installation could proceed. A cable drop means the cable was run to the house above ground. Since the installation on April 1 (yeah, I know) Verizon has "promised" the cable would be buried on 5 different dates. Each day came and went, with no cable burial. Furthermore, there was no call from anyone to let me know the cable would not be buried on the day as promised. This has been a problem, because they require our dogs to be kept out of the back yard so they can do the cut over with the buried cable. This means we either had to stay home so we could confine the dogs when the installer showed up, or keep the dogs locked in the garage for several hours if we had to leave. Don't bother calling their tech support line to resolve the problem--their standard response is to say they will contact the department that schedules the in ground installation and I would get a call back withing 24 to 48 hours. I've been told this 3 times on 3 different occasions, and never had a call back. Yesterday I was told that the contractor would be out today to bury the cable, and they even had a work order number to confirm the appointment. Nobody showed up today, and no call back.
Now, Comcast may not be superior to Verizon FIOS, but in the 2 years I was with them they never lied to me. Verizon has lied to me (unintentionally, perhaps) at least 5 times so far, and no one has ever had the courtesy to contact me when an appointment was broken to let me know it would not be kept.
I plan on terminating the agreement with Verizon and going back to Comcast. According to my contract, Verizon was required to install the FIOS cable to my house--prior to installation--in the same manner as the copper wire; aerial or buried. Well, the copper phone line and Comcast cable are underground, but the FIOS cable is still lying on top of the ground. Breach of contract.
PS--although the service I signed up for promises internet speed up to 10 Mbps, the fastest I've seen so far has been closer to 5. Comcast was faster.

A poster wrote: "IMO all these Unions & Contractors should be gone. "
The unions have nothing to do with this...let's keep the blame where it belongs. 1) unethical, unreliable, and unresponsive contractors, 2) lack of oversight from Verizon, and 3) unresponsive, no follow up/less than stellar Verizon customer service.
Verizon...or better...Ma Bell....was at one time THE BEST SERVICE PROVIDER BAR NONE. That sadly has gone the way of the do do bird...They've dumbed down their techs, compartmentalized their "mindbank". There are very few techs who know more than "one thing" anymore. When companies slash budgets to remain competitive...invariably customer service and repair suffer...
I too have some issues with Verizon's customer service. I was a land line customer for well over 20 yrs until I had a repair issue and was told on 5 different occasions that a repair tech would be out to do the repair...they never came...they never called. My screen name is dtmfman...for anyone who doesn't know it means dual tone multi frequency...in lay terms...dial tone....Yes I've been a voice person for well over 30 years....so after 5 missed repair visits and no calls....I disco'd my land line service and now use only my cell. I'm sure at the time they (Verizon) probably thought they wouldn't miss my $40+/month income....but more and more people are fed up with poor customer service and have followed my exodus.
Back on topic...Yes sadly the buried cable issue seems to remain a big problem for Verizon. It happened to me. But..I have to say...once it did get resolved....I haven't had many problems...I too was a comcast customer...but I would NEVER go back unless Fios was discontinued...or they finally have competition in the "fiber to the house" arena.
Right now...my issues are questionable data transfer speed....and of course less than stellar customer service...
Good luck....
Message Edited by dtmfman on 05-06-2009 05:00 AM
Message Edited by dtmfman on 05-06-2009 05:01 AM
Message Edited by dtmfman on 05-06-2009 05:02 AM

Poor customer service rep training

I've had problems for several weeks with my voice and internet service, which has involved phone calls and online chats with Comcast customer service staff. Each time I talk to or correspond with someone, I get a different answer -- and no resolution to my problems. Today was the worst...I was told to take my cable modem to a local service center to swap it for a new one. I did that, only to be told that I had been misinformed; since I have voice service, only a tech can swap out the modem. And, the cost to have a technician come out would be $50. Why should the customer pay to resolve the service provider's problems or faulty equipment? Needless to say, I'm ready to go back to AT&T. I thought they were bad, but Comcast is proving to be even worse. Is there anyone at Comcast who has a clue?

While Comcast is the best service in our area, their customer tracking and support services rate an "F" and that's higher than I would normally give. I had one of their supervisors out to my place to track down a speed issue. This is an office with a network using Comcast installed equipment and set up by their techs originally. The recent site visit included a change out of the modem. We then tested and it was believed that all was working. 2 hours later, I discovered that I could not print from the laptops any longer (worked prior to the change out). After working with a "chat" person we set up an appointment to have them back at our place to address the problem. It was set for today 2-4. I recieved email confirms of the appointment and recorded messages to confirm. Unfortunately I was called away in an emergency and could not be there. I then called the service line to reschedule the appointment. No one could even find the already confirmed appointment. Worse yet, they did not understand what a network was. This was bumped three different times to other personnel with the same result. I've left a voicemail with the tech that was in my office and since it's Sunday, I fully understand it going to voicemail. I am hoping that someone from COMCAST will have the deciency to call me to get this resolved. Otherwise, I will get this on every News Service, Chat Board or other means of global conversation stating what poor service they provide with a problem comes up. OH and I just received a recorded interview from Comcast asking me about the service over the phone. Needless to say, I gave everything the lowest scores possible. [email protected] is where I can be reached if Comcast really cares.

Poor Customer Service Received

Just to help myself feel better. Yesterday, May 29,2014 had a very bad experience at a Verizon store in Macon GA at 4590 Billy Williamson Dr. Was greeted by a lady with an ipad in hand. When asked what she could help us with today I responded that I wanted to see if I was eligible for an upgrade. She entered my name and cell number on ipad and said there were four customers ahead of myself. I knew I was in for a long wait but decided to stay until my turn. After sitting there for about 30 minutes I had noticed two salespeople exit to their cars. Closing time is 8 pm and it was about 7:30. After a long wait of 57 minutes I saw her point my way to a salesperson. He stayed behind counter and she approached us and asked again, what can she help us with today. I repeated, I wanted to see if I was eligible for an upgrade. She asked and entered my cell number and responded that out of three phones an upgrade would not be until September of this year but I could opt for a plan that would be about $29 more a month to upgrade. Now, I have been sitting there for almost a hour and it took her about 45 seconds to answer the question I had when I first walked in! Time can not be bought and I was so angry about the poor customer service I received at that store. She could have looked up the info at beginning and I would have been on my way. I can assure you that Verizon may have all the customers they will ever need but when my contract ends they will lose my business which is about $200 per month. Very poor customer service at the Billy Williamson Drive location in Macon Ga.
Thank you, feels better just to sent this!
Rhonda

Brian68, Thank you for your reply. But that is because most have a 2 year contract and can't afford to go elsewhere. I'm sorry for being so firm, but I think Customer Support is a thing of the past. Thank you anyway. Hope you have a wonderful day! Dianne
Date: Sun, 19 Aug 2012 07:57:47 -0600
Subject: Re: Very poor customer service email received back on my cell phone! - Re: Very poor customer service email received back on my cell phone!
                                                                                Re: Very poor customer service email received back on my cell phone!
    created by Brian68 in My Verizon - View the full discussion
diorrell wrote: This is totally uncalled for....Verizon needs to shape up or you are going to lose a lot of customers!!!!! DianneVerizon is not going to lose a ton of customers. Their churn rate for the 2nd quarter of 2012 which ended on Jun 30th was 0.84%. Which means 99.16% of the customers they had on March 31st 2012 were still with them on June 30th 2012.
                             Not interested in these emails anymore, or want to change how often they come? Update your email preferences.
>Post edited to remove personal email address<
Message was edited by: Verizon Moderator

Very poor customer service email received back on my cell phone!

I want to complain about whoever responds to questions you post on the forum. I won't tell you the "fake"name. She sent me one email and said I sent my questions to the wrong place. I replied and told her I didn't know. Said I should have used the forum. I replied again to her email on my cell phone and said I was sorry didn't know where forum was and that she had not answered any of my questions. She immediately replied, I'm NOT INTERESTED IN THESE EMAILS ANYMORE, OR WANT TO CHANGE HOW OFTEN THEY COME? UPDATE YOUR EMAIL PREFERENCES.....OTHERWORDS "YOURSELF".
You all are there to HELP, at least I thought so. I am very frustrated and disappointed in this reply. I am going to report this to a manager if I have to!
I replied to her, thank you for not HELPING me (just to kind of be nice about it).
This is totally uncalled for....Verizon needs to shape up or you are going to lose a lot of customers!!!!!
Dianne

Brian68, Thank you for your reply. But that is because most have a 2 year contract and can't afford to go elsewhere. I'm sorry for being so firm, but I think Customer Support is a thing of the past. Thank you anyway. Hope you have a wonderful day! Dianne
Date: Sun, 19 Aug 2012 07:57:47 -0600
Subject: Re: Very poor customer service email received back on my cell phone! - Re: Very poor customer service email received back on my cell phone!
                                                                                Re: Very poor customer service email received back on my cell phone!
    created by Brian68 in My Verizon - View the full discussion
diorrell wrote: This is totally uncalled for....Verizon needs to shape up or you are going to lose a lot of customers!!!!! DianneVerizon is not going to lose a ton of customers. Their churn rate for the 2nd quarter of 2012 which ended on Jun 30th was 0.84%. Which means 99.16% of the customers they had on March 31st 2012 were still with them on June 30th 2012.
                             Not interested in these emails anymore, or want to change how often they come? Update your email preferences.
>Post edited to remove personal email address<
Message was edited by: Verizon Moderator

USELESS ONLINE HELP FACILITIES For all the amazing productivity aids that APPLE offers the world I have to report that their online support service is worse than useless and has recently been the source of immense time wasting and irritation.

USELESS ONLINE HELP FACILITIES
For all the amazing productivity aids that APPLE offers the world I have to report that their online support service is worse than useless and has recently been the source of immense time wasting and irritation.
Incident 1. Since many months attempts to download new and updated APPs produced a response – Apple ID Disabled. I had no time to consult an APPLE Store due to work in distant lands. When I finally visited yesterday I was told that as my IPAD has been reported as stolen, and APPLE in its wisdom had blocked its usage! I am not sure how they became so misinformed and nobody every advised me while with a few swift moves APPLE could have located me by email address or SKYPE.
Incident 2. Once the above anomaly had been fixed I tried to down load a newspaper and diligently input my address, credit card number and personal data. Repeatedly I was advised that my Credit Card was invalid and my postal code was incorrect! Really!
I was left to guess that having moved from UK to the US I should have advised APPLE! Not being told of this requirement brought about a second visit to APPLE Store in the same day to waste both mine and their time with a routine anomaly. How parochial in the context of a globalized world!
In each case I tried to resolve the issues using online access to a help line and by calling by phone at the numbers on the APPLE Website. In each of four separate occasions I diligently went through the routine and ended up with a message that thanked me for contacting Apple followed by a polite ‘Good Bye’!
In desperation I went to an Apple Store for the second time in a day as it is close to where I live when I am not working. On both occasions I was courteously attended to by Apple Staff.
However, my work is usually far away from the US and it is generally many thousands of miles to the nearest Apple Store therefore online help is viewed as imperative if one is to resolve issues away from home.
Why can Apple not provide a clearly marked EMAIL address and Telephone number at a Help Desk with real people to respond to requests for help? It would cost nothing in relative terms and might restore my high level of anti-APPLE sentiment that these two recent events have provoked.
Peter Hanney
Miami, Fl.

Why can Apple not provide a clearly marked EMAIL address and Telephone number at a Help Desk with real people to respond to requests for help?
If that is your question, the answer is at the bottom right of this web page. It is clearly marked "Contact Us" and is the best way, really the only way, to contact Apple.
If there were a publicly posted email address for concerns such as yours, it would be quickly filled with spam in about three minutes, thereby becoming instantly useless to you and everyone else. Apple would need to change it hourly, if not more often. That is also the reason you ought not to post your name, location, and what appears to be your iPad's serial number on this publicly viewable website.
Apple does not respond here and I can find no other questions for your fellow Apple users to answer.

HP Network Devices Support service will not start

Product: HP Photosmart Premium All-in-one (C309g)
OS: Vista Business 32 bit
Errors:
When running the "Add Device" portion of set up to add the printer to my PC so it can be accessed wirelessly this pops up in the back ground: "The specified service does not exist as an installed service."
The result of the above process is the following message in the HP installer screen: "The HP software that enables networking is not responding. Cancel the installation and restart the PC."
As you may guess, I've had this printer for a while couple/few years at least, and I've been running it wireleslly for quite some time.
The printer is active on my wireless network, printing Wireless Network Test Report from the printer proves this. I can also access the printer's webpage by entering its IP in a web browser.
We first perceived the issue when HP Solution Center reported that the Printer was no longer connected. And it suggested doing something with the install, which sent me down the road of unintalls and installs.
I've run the HP Print and Scan Doctor, which tells me the printer is installed for use via USB, but the networked instance is not installed.
I still have the orginal instal CD for this printer. Running setup off the root of the CD, i get the "Later Version already installed" or something to that extent. I've also downloaded the most recent Basic and Full Feature Instals from HP site.
I've used Revo Uninstaller to do my uninstalls and I've run CCleaner after all the apps are gone from the program list.
I've read somewhere that this is related to the "HP Network Devices Support" service.
In computer management I can see that its not running, and it is set to start "Automatically (Delayed Start)"
When I try to start this service I get this: "Windows could not start the HP Network Devices Support service on local computer Error 2: They system could not find the file specified"
Somethings that have been done on this machine recently, i'm not sure when the Printer problem started...
Installed Quicken 2013
Installed iTunes
Changed my home network from Public to private on this machine so I could set up some media servers.
I've check through all the quarantined files of my antivirus and there didn't seem to be any HP files in there.
I'm hoping my issue is in fact this service, and somehow replacing the missing file its refferencing will fix it all.
My next step is to uninstall everything again, and make sure that service drops out of the list too, then reinstall from HP download.
This question was solved.
View Solution.

I would suggest using the software scrubber built into the install to clean everything out. The steps below will walk you through it. Before doing step 10 from a CD or step 15 from a download, check the both program files folder to make sure that the HP folders get deleted.
From original printer installation CD:
1. Insert CD into drive, and then cancel the installer
2. Open My Computer, and then right click on the CD drive and chose open
3. Open folder Util
4. Open folder CCC
5. Run the uninstall_ L4.bat for non-HP computers. For HP computers run the Uninstall_L3.bat
6. When the uninstall has completed restart the computer
7. Run Disk cleanup from Accessories\ System Tools
8. Download and install the latest version of Adobe flash player
http://www.adobe.com/support/flashplayer/downloads.html
9. Use this tool to clean the registry. Note: This utility is not HP sponsored or approved. HP and I are not responsible for damages or loss of data caused by the utility. This step is optional. You can skip it if you want.
http://download.cnet.com/Advanced-SystemCare/3000-2086_4-10407614.html?part=dl-6271865&subj=dl&tag=b...
10. Download the full feature software and drivers
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-73652-3&cc=us&dlc=en&lc=en&...
11. Run the download to reinstall the printer
From a download:
1. Run disk cleanup on your computer
2. Download and run the software and drivers below.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-73652-3&cc=us&dlc=en&lc=en&...
3. Once the download is done extracting, cancel the download.
4. Click the start menu.
5. Click Run.
6. Type %temp% in the run field
7. Look for, and open the folder starting with 7z (Example: 7zS2356)
8. Open folder Util
9. Open folder CCC
10. Run the uninstall_ L4.bat for non-HP computers. For HP computers run the Uninstall_L3.bat
11. When the uninstall has completed restart the computer
12. Run Disk cleanup from Accessories\ System Tools
13. Download and install the latest version of Adobe flash player
http://www.adobe.com/support/flashplayer/downloads.html
14. Use this tool to clean the system and registry. Note: This utility is not HP sponsored or approved. HP and I are not responsible for damages or loss of data caused by the utility. This step is optional. You can skip it if you want.
http://download.cnet.com/Advanced-SystemCare/3000-2086_4-10407614.html?part=dl-6271865&subj=dl&tag=b...
15. Download the full feature software and drivers
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-73652-3&cc=us&dlc=en&lc=en&...
16. Run the download to reinstall the printer
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

Selling on Oracle support services

Hi Everyone
My name is Ajit. I'm new to this forum. Infact I'm new on the Oracle Technology. I've just joined a company which provides support services on Oracle technology. We focus on RDBMS right now and we are also an Oracle Partner.
I'd like to know how do I develop myself in the field of Business Development for Oracle support services. I'd like to know which magazines, newsletters, websites, forums etc. I need to visit to serve my existing clients better and to generate new clients.
Would really appreciate if you could help me on this one.
Feels great to join the Oracle community.
Ajit.

Hi Kai.
Thanks for clarifying the requirement and passing this on. I believe that you cannot currently add new warning messages to Fusion HCM SaaS.
Adding a new validation and resulting pop-up message would require either (a) ADF adjustments in JDev and an app redeploy or (b) Application Composer to add an object trigger/groovy script. Obviously there is no backend development for Fusion SaaS and App Composer is available for CRM products currently. I couldn't find anyway the standard Page Composer could have the capability to add new validation logic to the UI.
As you already mentioned in the other thread, if a validation and FND message already exists at that point, the text can be customized via the Manage Messages page in the FSM task.
Kind regards,
Richard
Fusion Applications Developer Relations

I have a problem with my mac, lit with blank screen loading bar and then goes out, I need assistencia on line or contact the Technical Support Service in Argentina

I have a problem with my mac, lit with blank screen loading bar and then goes out, I need assistencia on line or contact the Technical Support Service in Argentina

Priscilla,
if your Mac is still in warranty, then you should contact the Argentinian technical support service. If it is out of warranty, then we can try to lend a hand. (We’re just fellow Apple product users here.)

Why is the support service for Adobe CC so bad?

...after more than 2 hours on the phone, giving up on a reply from web chat and seeing no response to my question on these discussions...I am asking why is the support service for Adobe CC so bad?

Hi Sean,
I am sincerely sorry to hear you are having trouble with our customer support.
Please, allow me to get in touch with you by email.
Thank you.
Arnaud.

Poor support/services

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