Pop-up blocker is turned on..pop-ups still come up...if they have sound it will continue even after i close window...how do i shut this off...don't have this prob with explorer

my pop-up blocker is turned on..pop-ups still come up..if they have sound it will continue after i close the window..explorer windows pop-up also but sound shuts off when window is closed
== This happened ==
Every time Firefox opened
== since i downloaded firefox

See [[Pop-up blocker]] for troubleshooting information on why pop-ups are not being blocked. A pop-up from Firefox will have the Firefox logo and it will say Mozilla Firefox on top (See [https://support.mozilla.com/en-US/kb/Pop-up+blocker?bl=n&s=pop%2520up%2520blocker#Is_the_pop_up_coming_from_Firefox_ Is the pop-up coming from Firefox?] for more information.) Attached is an example. If you determine the pop-ups are not coming from Firefox:
Your issue may be caused by Malware. You can run and update the following '''free''' antivirus software:
1. Malwarebytes (Free version) - http://www.malwarebytes.org
2. Spybot Search & Destroy - http://www.safer-networking.org
3.Spyware Terminator - http://www.spywareterminator.com
In addition, there are a number of forums you can use to help get rid of your infection. These include:
*[http://www.bleepingcomputer.com/forums/ Bleeping Computer]
*[http://forums.spybot.info/ Safer-Networking Forums]
*[http://www.spywarewarrior.com/index.php Spyware Warrior Forums]
*[http://www.spywarewarrior.com/index.php SpywareInfo Forums]

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