Portal on BlackBerry

Hi Experts,
Can we access Enterprise Portal from BlackBerry? I have read many threads and documentation suggesting it was not possible.
Is it possible now? Where can I find official information about the support?
I checked in PAM but could not locate information about supported devices.
Can anyone please help?
I need to access KM content from BlackBerry.
Regards,
Apurva

Hi
You need KM API Jar files. You can start from this links:
Using KM API in Web Dynpro Application using Development Components
http://www.sdn.sap.com/irj/scn/weblogs;?blog=/pub/wlg/10855
http://www.sdn.sap.com/irj/scn/weblogs;?blog=/pub/wlg/1750

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Mobile Portal on Blackberry

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Domain:
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Best Regards

Hi eray ,
Can you please explain the steps you did to access SAP portal from Black Berry.
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Khalid Desai.

ISE 1.2.0.899 patch 1,2,3,4 with blackberry 9700

Hi, I'm using ISE 1.2.0.899 patch 1,2,3,4, and I am trying to use guest portal on blackberry 9700.
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I associated to ssid, and opened web browser, and I can see the guest portal.
However, when I clicked on "don't have account?" to creating guest ID, I could not go any further.
does anyone know if it's supported or not ? if it's working or not ?
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UI problems when accessing UWL

Hi Portal experts and friends,
We are implementing the UWL in our company.
Constraint:
The managers ( who are crazy ) sometimes will be approving the flow being outside the company premises. For example, they might stay in a hotel with low bandwidth connection. In that case , accessing the portal will become serious performance drawback , it is not responding, time out issues etc.,
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Hi Venkat,
I know that some customers have shown the UWL on Blackberry. Is this an option for you? Here is some additional information for you. Have a look at this post:
Accessing Universal Worklist (UWL) in SAP Portal from Blackberry - it speaks about using the UWL API to display the worklist on a mobile phone. Cool Stuff
Here is also another place where you can have a look. There is a blog speaking about UWL and mobile apps. Maybe this is also an option for you?
Mobile SAP Portal
Finally if you would like more information on the JavaDocs for UWL, you will find the link in my sticky thread above.
I hope that this information was helpful to you!
Beth Maben
EP - Senior Support Consultant
AGS Primary Support, Business Suite & Technology
Please see the UWL Wiki @
https://www.sdn.sap.com/irj/scn/wiki?path=/display/bpx/uwl+faq ***

BlackBerry Browser Channel Push from SAP Portal

I have posted the following on blackberry forums, not much success, maybe some portal person can suggest how to move forward. I've taken some standard blackberry java code that pushes a web page to a blackberry device, and executed from my java vm and it works. I then put the same java code inside an AbstractPortalComponent, and executed from portal, it does not work. Read following posting on blackberry forums ...
I am attempting to implement a simple Browser Channel Push from within SAP Portal server.
I have successfully executed standard code from my local Java VM. I get the custom icon on my blackberry device, and when I click on it, it loads the web page from device cache.
I have moved the exact same code into a SAP wrapper method and executed from SAP Portal. There are no additions in my code relating to the push.
I get the custom icon on my blackberry, but when I click on it, a http request is performed every time.
Below is the MDS log for the successful push, from local java:
<2008-05-12 13:17:38.427 EST>:[408]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = SCM, EVENT = PushServlet: POST request from [UNKNOWN @ 10.17.224.154] to [DESTINATION=Moris.T.Mihailidis @bhpbilliton.com&PORT=7874&REQUESTURI=/] : 1 bytes...>
<2008-05-12 13:17:38.427 EST>:[409]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = SCM, EVENT = submitting push message with id:312ce7cb:119db0ce9da:-7fff-1036777698>
<2008-05-12 13:17:38.427 EST>:[410]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = SCM, EVENT = Executing push submit command for pushID:312ce7cb:119db0ce9da:-7fff-1036777698>
<2008-05-12 13:17:38.427 EST>:[412]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = SCM, EVENT = Pushing message to: 252597d5>
<2008-05-12 13:17:38.427 EST>:[413]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = SCM, EVENT = Number of active push connections:1>
<2008-05-12 13:17:38.427 EST>:[414]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = SCM, EVENT = added server-initiated connection = -2031026175, push id = 312ce7cb:119db0ce9da:-7fff-1036777698>
<2008-05-12 13:17:38.427 EST>:[415]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = SCM, EVENT = Available threads in DefaultJobPool = 199 running JobRunner: DefaultJobRunner-197>
<2008-05-12 13:17:38.427 EST>:[416]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = IPPP, HANDLER = HTTP, EVENT = ReceivedFromServer, DEVICEPIN = 252597d5, USERID = u4, CONNECTIONID = -2031026175, HTTPTRANSMISSION =>
<2008-05-12 13:17:38.427 EST>:[416]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = IPPP, HANDLER = HTTP, EVENT = ReceivedFromServer, DEVICEPIN = 252597d5, USERID = u4, CONNECTIONID = -2031026175, HTTPTRANSMISSION = [Transmission Line Section]:>
<2008-05-12 13:17:38.427 EST>:[416]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = IPPP, HANDLER = HTTP, EVENT = ReceivedFromServer, DEVICEPIN = 252597d5, USERID = u4, CONNECTIONID = -2031026175, HTTPTRANSMISSION = POST / HTTP/1.1>
<2008-05-12 13:17:38.427 EST>:[416]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = IPPP, HANDLER = HTTP, EVENT = ReceivedFromServer, DEVICEPIN = 252597d5, USERID = u4, CONNECTIONID = -2031026175, HTTPTRANSMISSION = [Headers Section]: 13 headers>
<2008-05-12 13:17:38.427 EST>:[416]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = IPPP, HANDLER = HTTP, EVENT = ReceivedFromServer, DEVICEPIN = 252597d5, USERID = u4, CONNECTIONID = -2031026175, HTTPTRANSMISSION = [Parameters Section]: 3 parameters>
<2008-05-12 13:17:38.427 EST>:[417]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = IPPP, HANDLER = HTTP, EVENT = SentToDevice, DEVICEPIN = 252597d5, USERID = u4, CONNECTIONID = -2031026175, HTTPTRANSMISSION =>
<2008-05-12 13:17:38.427 EST>:[417]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = IPPP, HANDLER = HTTP, EVENT = SentToDevice, DEVICEPIN = 252597d5, USERID = u4, CONNECTIONID = -2031026175, HTTPTRANSMISSION = [Transmission Line Section]:>
<2008-05-12 13:17:38.427 EST>:[417]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = IPPP, HANDLER = HTTP, EVENT = SentToDevice, DEVICEPIN = 252597d5, USERID = u4, CONNECTIONID = -2031026175, HTTPTRANSMISSION = POST / HTTP/1.1>
<2008-05-12 13:17:38.427 EST>:[417]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = IPPP, HANDLER = HTTP, EVENT = SentToDevice, DEVICEPIN = 252597d5, USERID = u4, CONNECTIONID = -2031026175, HTTPTRANSMISSION = [Headers Section]: 13 headers>
<2008-05-12 13:17:38.427 EST>:[417]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = IPPP, HANDLER = HTTP, EVENT = SentToDevice, DEVICEPIN = 252597d5, USERID = u4, CONNECTIONID = -2031026175, HTTPTRANSMISSION = [Parameters Section]: 3 parameters>
<2008-05-12 13:17:38.427 EST>:[418]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = SCM, EVENT = Finished JobRunner: DefaultJobRunner-197, available threads in DefaultJobPool = 200, time spent = 0ms>
<2008-05-12 13:17:38.458 EST>:[421]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = IPPP, EVENT = CreatedSendingQueue, DEVICEPIN = 252597d5, USERID = u4>
<2008-05-12 13:17:38.458 EST>:[424]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = IPPP, EVENT = Sending, TAG = 444006409, DEVICEPIN = 252597d5, USERID = u4, VERSION = 16, CONNECTIONID = -2031026175, SEQUENCE = 0, TYPE = NOTIFY-REQUEST, CONNECTIONHANDLER = http, PROTOCOL = TCP, PARAMETERS = [CORMEL-BES03/10.16.60.49:7874], SIZE = 666>
<2008-05-12 13:17:38.458 EST>:[425]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = SCM, EVENT = Number of active push connections:0>
<2008-05-12 13:17:38.458 EST>:[426]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = GME, EVENT = Received_from_above, DESTINATION = 252597d5, GMETAG = 444006409, CONTENT = IPPP, CONFIRM = FALSE, SIZE = 713>
<2008-05-12 13:17:38.458 EST>:[427]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = GME, EVENT = Sent_down, DESTINATION = 252597d5, GMETAG = 444006409, SIZE = 745, SOURCE = , GUID = null>
<2008-05-12 13:17:38.458 EST>:[428]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = SRP, SRPID = S82672876, EVENT = Sending, VERSION = 1, COMMAND = SEND, TAG = 444006409, SIZE = 858>
<2008-05-12 13:17:40.614 EST>:[429]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = SRP, SRPID = S82672876, EVENT = Receiving, VERSION = 1, COMMAND = STATUS, TAG = 444006409, SIZE = 10, STATE = DELIVERED>
<2008-05-12 13:17:40.614 EST>:[430]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = GME, EVENT = Notification, NOTIFICATION_TYPE = DELIVERED, GMETAG = 444006409, CONTENT = IPPP>
<2008-05-12 13:17:40.614 EST>:[431]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = IPPP, EVENT = Notification, TAG = 444006409, STATE = DELIVERED>
<2008-05-12 13:17:40.614 EST>:[435]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = SCM, EVENT = Device connections: AVG latency (msecs)2156>
<2008-05-12 13:17:40.614 EST>:[436]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = IPPP, Removed push connection:-2031026175>
<2008-05-12 13:17:45.239 EST>:[437]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = IPPP, EVENT = RemovedSendingQueue, DEVICEPIN = 252597d5, USERID = u4>
Below is the MDS log for the unsuccessful push, from SAP Portal:
<2008-05-12 13:22:20.685 EST>:[453]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = SCM, EVENT = PushServlet: POST request from [UNKNOWN @ 10.17.224.154] to [DESTINATION=Moris.T.Mihailidis @bhpbilliton.com&PORT=7874&REQUESTURI=/] : 1 bytes...>
<2008-05-12 13:22:20.685 EST>:[454]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = SCM, EVENT = submitting push message with id:312ce7cb:119db0ce9da:-7ffe-1036777698>
<2008-05-12 13:22:20.685 EST>:[455]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = SCM, EVENT = Executing push submit command for pushID:312ce7cb:119db0ce9da:-7ffe-1036777698>
<2008-05-12 13:22:20.685 EST>:[457]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = SCM, EVENT = Pushing message to: 252597d5>
<2008-05-12 13:22:20.685 EST>:[458]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = SCM, EVENT = Number of active push connections:1>
<2008-05-12 13:22:20.685 EST>:[459]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = SCM, EVENT = added server-initiated connection = -2031026174, push id = 312ce7cb:119db0ce9da:-7ffe-1036777698>
<2008-05-12 13:22:20.685 EST>:[460]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = SCM, EVENT = Available threads in DefaultJobPool = 199 running JobRunner: DefaultJobRunner-196>
<2008-05-12 13:22:20.685 EST>:[461]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = IPPP, HANDLER = HTTP, EVENT = ReceivedFromServer, DEVICEPIN = 252597d5, USERID = u4, CONNECTIONID = -2031026174, HTTPTRANSMISSION =>
<2008-05-12 13:22:20.685 EST>:[461]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = IPPP, HANDLER = HTTP, EVENT = ReceivedFromServer, DEVICEPIN = 252597d5, USERID = u4, CONNECTIONID = -2031026174, HTTPTRANSMISSION = [Transmission Line Section]:>
<2008-05-12 13:22:20.685 EST>:[461]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = IPPP, HANDLER = HTTP, EVENT = ReceivedFromServer, DEVICEPIN = 252597d5, USERID = u4, CONNECTIONID = -2031026174, HTTPTRANSMISSION = POST / HTTP/1.1>
<2008-05-12 13:22:20.685 EST>:[461]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = IPPP, HANDLER = HTTP, EVENT = ReceivedFromServer, DEVICEPIN = 252597d5, USERID = u4, CONNECTIONID = -2031026174, HTTPTRANSMISSION = [Headers Section]: 15 headers>
<2008-05-12 13:22:20.685 EST>:[461]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = IPPP, HANDLER = HTTP, EVENT = ReceivedFromServer, DEVICEPIN = 252597d5, USERID = u4, CONNECTIONID = -2031026174, HTTPTRANSMISSION = [Parameters Section]: 3 parameters>
<2008-05-12 13:22:20.685 EST>:[462]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = IPPP, HANDLER = HTTP, EVENT = SentToDevice, DEVICEPIN = 252597d5, USERID = u4, CONNECTIONID = -2031026174, HTTPTRANSMISSION =>
<2008-05-12 13:22:20.685 EST>:[462]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = IPPP, HANDLER = HTTP, EVENT = SentToDevice, DEVICEPIN = 252597d5, USERID = u4, CONNECTIONID = -2031026174, HTTPTRANSMISSION = [Transmission Line Section]:>
<2008-05-12 13:22:20.685 EST>:[462]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = IPPP, HANDLER = HTTP, EVENT = SentToDevice, DEVICEPIN = 252597d5, USERID = u4, CONNECTIONID = -2031026174, HTTPTRANSMISSION = POST / HTTP/1.1>
<2008-05-12 13:22:20.685 EST>:[462]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = IPPP, HANDLER = HTTP, EVENT = SentToDevice, DEVICEPIN = 252597d5, USERID = u4, CONNECTIONID = -2031026174, HTTPTRANSMISSION = [Headers Section]: 15 headers>
<2008-05-12 13:22:20.685 EST>:[462]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = IPPP, HANDLER = HTTP, EVENT = SentToDevice, DEVICEPIN = 252597d5, USERID = u4, CONNECTIONID = -2031026174, HTTPTRANSMISSION = [Parameters Section]: 3 parameters>
<2008-05-12 13:22:20.685 EST>:[463]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = SCM, EVENT = Finished JobRunner: DefaultJobRunner-196, available threads in DefaultJobPool = 200, time spent = 0ms>
<2008-05-12 13:22:20.716 EST>:[466]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = IPPP, EVENT = CreatedSendingQueue, DEVICEPIN = 252597d5, USERID = u4>
<2008-05-12 13:22:20.716 EST>:[469]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = IPPP, EVENT = Sending, TAG = 444006411, DEVICEPIN = 252597d5, USERID = u4, VERSION = 16, CONNECTIONID = -2031026174, SEQUENCE = 0, TYPE = NOTIFY-REQUEST, CONNECTIONHANDLER = http, PROTOCOL = TCP, PARAMETERS = [CORMEL-BES03/10.16.60.49:7874], SIZE = 707>
<2008-05-12 13:22:20.716 EST>:[470]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = SCM, EVENT = Number of active push connections:0>
<2008-05-12 13:22:20.716 EST>:[471]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = GME, EVENT = Received_from_above, DESTINATION = 252597d5, GMETAG = 444006411, CONTENT = IPPP, CONFIRM = FALSE, SIZE = 754>
<2008-05-12 13:22:20.716 EST>:[472]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = GME, EVENT = Sent_down, DESTINATION = 252597d5, GMETAG = 444006411, SIZE = 786, SOURCE = , GUID = null>
<2008-05-12 13:22:20.716 EST>:[473]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = SRP, SRPID = S82672876, EVENT = Sending, VERSION = 1, COMMAND = SEND, TAG = 444006411, SIZE = 890>
<2008-05-12 13:22:22.951 EST>:[474]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = SRP, SRPID = S82672876, EVENT = Receiving, VERSION = 1, COMMAND = STATUS, TAG = 444006411, SIZE = 10, STATE = DELIVERED>
<2008-05-12 13:22:22.951 EST>:[475]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = GME, EVENT = Notification, NOTIFICATION_TYPE = DELIVERED, GMETAG = 444006411, CONTENT = IPPP>
<2008-05-12 13:22:22.951 EST>:[476]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = IPPP, EVENT = Notification, TAG = 444006411, STATE = DELIVERED>
<2008-05-12 13:22:22.966 EST>:[480]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = SCM, EVENT = Device connections: AVG latency (msecs)2250>
<2008-05-12 13:22:22.966 EST>:[481]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = IPPP, Removed push connection:-2031026174>
<2008-05-12 13:22:26.138 EST>:[482]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = SCM, EVENT = Statistics save task started>
<2008-05-12 13:22:26.138 EST>:[483]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = SCM, EVENT = Statistics save task finished -- number of rows inserted:5>
<2008-05-12 13:22:27.248 EST>:[484]:<MDS-CS_CORMEL-BES03_MDS-CS_1>:<DEBUG>:<LAYER = IPPP, EVENT = RemovedSendingQueue, DEVICEPIN = 252597d5, USERID = u4>
The differences I see:
1) The push from SAP has 15 headers compared to 13
2) The Sending and Receiving SIZE values
Can you assist me with identifying why these differences are occurring.
If I can solve these, I believe my Push from SAP will work.

hi
You can use UME API and do a force login, but I would recommend to use this only if the user is an authenticated user.
request.setAttribute(ILoginConstants.LOGON_UID_ALIAS, "userID");
UMFactory.getLogonAuthenticator().logon(request,response,"uidpwdlogon");
you can also do a force logon using
UMFactory.getAuthenticator().forceLoggedInUser(request, response);
regards
Jagdeshwar

Enabling Portal on Real Blackberry Handsets

Hello experts
Please guide me how to make available webdynpro pages to actual blackberry device.More specifically
1. Do we need to install a blackberry enterprise server having the mobile data service (MDS) installed in it?
2. Or nothing is required..only we need to make blackberry devices access our local intranet by which the webdynpro pages can be accessed?Again if the 2nd case is true then blackberry will access our local intranet in whcih the SAPWAS exists by WAP and we need to put our local intranet on WAP....Am i correct? Please provide some guidelines..Thanks

Hi Dev
The webdynpro pages are not rendered in a blackberry browser as the pages have very rich UI content and blackberry browser doesn't support such rich UI. So if you use mobile webdynpro you will be able to render the same pages in blackberry. Just add the parameter sap-wd-client=WmlClient in the url of the application and run in blackberry browser. If it is a new blackberry device add parameter sap-wd-client=Pie03Client and you can see the rendering. You need not install anything on the device. You can just connect to the intranet and run the url in the browser which displays you webdynpro pages.

ESS portal request approval thru blackberry

Hi,
I have a requirement of sending a request for approval on Blackberry as soon as a requisition is raised from ESS. The requisitions are Z-development and connected to a workflow which triggers once the requisition is raised. I want a approval request to be flashed on black berry of the approver. Does any one know a Bapi which fits well.
Regards,
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HI,
Check if u have activated the workflow and agent assignments are done. If it is done then
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Trying to Submit an App to Vendor Portal. Can't get it to work.

HI,
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This is the Vendor Portal for adding Playbook Apps, and managing Vendor accounts. Pretty important thingy, no?
Website URL is: https://appworld.blackberry.com/isvportal
Been trying for two days to add a logo-picture, and the details of a completed app.   Anyone minding the store on this?? Anyone got any suggestions?   If I can determine what the problem is, I will post my solution here.   It occurs to me that this must be possible, somehow, no?
- Rus

Blackberry ID - forgot password, forgot password recovery info, exceeded login attempts, why can't BB send me email to reset password.

THE ISSUES ARE:
1. FORGOT PASSWORD
2. FORGOT PASSWORD RECOVERY INFO
3. EXCEEDED ATTEMPTS TO LOGIN
I HAVE READ OTHER PEOPLES FORUM PROBLEMS THAT ARE THE SAME. WHEN I FOLLOWED LINKS THAT SUPPORT GAVE THERE IS NO SOLUTION TO ACTUALLY FIX THE PROBLEM.
What I need is simply this: Blackberry to send me a RESET PASSWORD link to the email I have registered with Blackberry WITHOUT HAVING TO PROVIDE PASSWORD RECOVERY INFO. This will enable me to bypass unknown recovery password info and access my Blackberry ID account.
Why haven't I been able to find a solution to fix the problem?
BECAUSE IT DOESN'T APPEAR TO EXIST........ ANYWHERE..... EVEN ON YOUTUBE BLACKBERRY ARE RUNNING AN OUT OF DATE SOLUTION CENTRE.
When looked online to Blackberry youtube video it shows a solution that doesn't exist! WHY? BECAUSE IT WAS UPLOADED IN 2011. DUH. http://www.youtube.com/watch?v=lvdRb4qNG1M
If I can't remember my password or recovery password info there is NO other option available that will send me a reset password via email so I can keep my current BB ID.
KB34776 - does not apply because you HAVE TO BE ABLE TO REMEMBER YOUR RECOVERY PASSWORD!
CHECKED THIS OUT...
Workaround
If the BlackBerry ID password has been forgotten but the answer to the password recovery question is known, select Forgot Password on the smartphone and answer the recovery question to generate a password reset email. Follow KB28685 to complete this process.
If the BlackBerry smartphone user knows the email address used for the BlackBerry ID login but is unable to remember the associated password then it is possible to reset the password using the steps below:
Note: If the BlackBerry ID account is not confirmed, it is necessary to provide the answer to the password recovery question as part of the web based password reset flow.
To see if a BlackBerry ID account is confirmed, log in to the BlackBerry ID account, select Account Details and locate the Email Status field.  For instructions on confirming the BlackBerry ID account follow KB34137.
Browse to the following URL using a desktop browser, the BlackBerry Browser on the BlackBerry smartphone, or the Browser on the BlackBerry PlayBook: http://blackberryid.blackberry.com/bbid/recoverpassword
Enter the BlackBerry ID Username (email address) and the CAPTCHA characters, then clickSubmit.
Enter the Answer to the Password Recovery Question, then click OK.
Note: Answering the recovery question is only required if the BlackBerry ID account is not confirmed.
A confirmation message will be displayed A password reset email has been sent to [email protected], at which point, a reset email will be delivered to the associated email address inbox.
Log in to the email account associated to the BlackBerry ID using the desktop browser, BlackBerry Browser on the smartphone, or the Browser on the BlackBerry PlayBook.
Locate the password reset email and select the Change your BlackBerry ID password link.
Note: The BlackBerry ID reset email will come from [email protected]. If the email is not found in the inbox, check the mailbox's Spam or Junk folder.
When the password reset page loads, enter the Answer to the Password Recovery Question, enter the New Password, Confirm Password, then click Submit.
A confirmation message will display once the changes have been saved successfully.
Moving forward use the newly created password whenever logging into BlackBerry ID.
If the BlackBerry smartphone user does not know the email or password that was used for the BlackBerry ID, the BlackBerry ID will be locked out after 10 unsuccessful login attempts. See KB24157 for BlackBerry ID lockout behavior.
THEN CHECKED KB24157......
Overview
BlackBerry ID is the master key to BlackBerry smartphone products, sites, services and applications, including BlackBerry Protect and the BlackBerry App World storefront.
To prevent unauthorized access to the account, the BlackBerry ID will become locked out after a number of failed attempts. See the information below for an outline on the expected behavior:
Local Authentication Lockout
On BlackBerry PlayBook and BlackBerry smartphones if the user enters their BBID password incorrectly 10 times on the BBID sign in screen, verify password screen, or BBID Edit screens, they are LOCKED OUT of all the following functions on that BlackBerry device for 15 minutes:
Authenticating with their BlackBerry ID on the sign in screen
Authenticating with their BlackBerry ID on the verify password screen
Authenticating with their BlackBerry ID on the BBID edit screens
Note: The user can still log in on the web or any other devices associated with their BlackBerry ID. They are only locked out on the device where the 10 incorrect attempts occurred. On the locked out device, after 15 minutes, they get 1 try to provide the correct password on the sign in and/or verify password screens. If they fail to enter the correct password, they are locked out for an additional 15 minutes on that device.
Account Server Lockout
Users have total of 10 attempts to enter their password correctly against the BlackBerry ID Account Server.
The scenarios that increment the Account Server lockout counter are as follows:
Providing an incorrect password anywhere on the BlackBerry ID web portal (blackberry.com/blackberryid)
Providing an incorrect password within the BlackBerry ID Edit feature on any BlackBerry device or BlackBerry PlayBook
Note: if a user provides an incorrect password 5 times on the BlackBerry ID web portal (blackberry.com/blackberryid), and then 5 more times on the BlackBerry ID Edit feature on their BlackBerry PlayBook, the cumulative number of failed attempts is 10. Once the user has made 10 incorrect attempts to provide their password against the Account Server, they are locked out of the Account Server PERMANENTLY until they reset their password.
See KB26361 for information to reset a BlackBerry ID password
Note: The Account Server Lockout does NOT prevent the user from local authenticating on devices (the user can still authenticate on the sign in and verify password screens on their BlackBerry devices).
Forgot Password Lockout
If the user answers their Security Question incorrectly 10 times, they are locked out for 15 minutes of Forgot Password functionality on all interfaces such as:
BlackBerry website (blackberry.com/blackberryid)
BlackBerry PlayBook
BlackBerry smartphone
Note: After 15 minutes, they get 1 try, and if they fail to answer the question correctly, they are locked out for an additional 15 minutes.
THAT DIDN'T WORK SO NOW ITS BACK TO..... KB26361
Overview
To change the BlackBerry ID password, complete the steps below for the specific device:
From the BlackBerry 10 smartphone:
Swipe down from the top bezel on the home screen and select Settings.
Scroll down and select BlackBerry ID.
Select Change Password.
Enter the current password in the Current BlackBerry ID Password field.
Enter the new password in the New BlackBerry ID Password and Confirm New Passwordfields.
Select Submit to complete the password change.
To confirm the change You have changed your password will be displayed.
Also, if the BlackBerry ID password has been forgotten, select Forgot Password on the smartphone and answer the recovery question to generate a password reset email. Follow KB28685 to complete this process.
Note: When using the recovery question password reset method, the generated email will be delivered to the BlackBerry 10 smartphone if the BlackBerry ID email address has been setup via Settings >Accounts
From a computer:
Visit http://www.bbid.com/ from a PC or BlackBerry smartphone browser.
Click Log in.
Enter the BlackBerry ID Username (email address) and password, then click Sign In.
Click Account Details.
Next to Password, click Edit.
Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click Save.
Click Done to exit from the BlackBerry ID account information screens.
From the BlackBerry smartphone running BlackBerry 6:
Navigate to Options > Third Party Applications > BlackBerry ID.
Click on Change next to BlackBerry ID Password.
Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click OK.
A confirmation message will display Your password has been successfully changed.
Click OK.
From the BlackBerry smartphone running BlackBerry 7:
Navigate to Options > Device > BlackBerry ID.
Click on Change next to BlackBerry ID Password.
Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click OK .
A confirmation message will display Your password has been successfully changed.
Click OK.
From the BlackBerry Playbook tablet:
Navigate to the Options icon.
Select BlackBerry ID.
Click on the Edit button next to Change Password.
Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click Submit.
A confirmation message will display You have changed your password.
Click OK.
If the password for a BlackBerry ID account has been forgotten and the login is unsuccessful, use the following process to reset the password.
Note: If the BlackBerry ID account is not confirmed, it is necessary to provide the answer to the password recovery question as part of the web based password reset flow.  To see if a BlackBerry ID account is confirmed, login to the BlackBerry ID account, select Account Details and locate the Email Status field.  For instructions on confirming the BlackBerry ID account follow  KB34137.
To generate a password reset email, complete the following:
Browse to the following URL using a desktop browser, the Browser on the BlackBerry smartphone or the Browser on the BlackBerry PlayBook: http://blackberryid.blackberry.com/bbid/recoverpassword
Enter the BlackBerry ID Username (email address) and the CAPTCHA characters, then clickSubmit.
Enter the Answer to the Password Recovery Question, then click OK. (Answering the recovery question is only required if the BlackBerry ID account is not confirmed)
A confirmation message will be displayed A password reset email has been sent to [email protected] , at which point, a reset email will be delivered to the associated email address inbox.
Login to the email account associated to the BlackBerry ID using the desktop browser, BlackBerry Browser on the BlackBerry smartphone or the browser on the BlackBerry PlayBook.
Locate the password reset email and select the Change your BlackBerry ID password link.
Note: The BlackBerry ID reset email will come from [email protected] If the email is not found in the inbox, check the Spam or Junk folder.
When the password reset page loads, enter the Answer to the Password Recovery Question, enter the New Password, Confirm Password, then click Submit.
Note: Answering the recovery question is only required if the BlackBerry ID account is not confirmed.
A confirmation message will display once the changes have been saved successfully.
Moving forward use the newly created password whenever logging into BlackBerry ID.
Note: If the BlackBerry ID email address is a BlackBerry mail address (e.g. <username>@tmo.blackberry.net), the BlackBerry ID password reset email will not be received on the BlackBerry smartphone. Since the BlackBerry mail address is not accessible from a computer, the steps outlined in KB28111 will need to be performed.
IT ALL LEADS BACK TO THE SAME UNHELPFUL NON-SOLUTION OF USE THE PASSWORD RECOVERY QUESTION....
Can the tech department of Blackberry please sort out this ridiculous unhelpful system by sending customers a direct email if password is forgotten so they can reset without having to go through the above without finding a solution.
THANK YOU.

Hi and Welcome to the Community!
Please see this "sticky" post, along with the threads to which it links, for helpful information to guide you as you proceed:
http://supportforums.blackberry.com/t5/Social-Lounge/How-This-Site-and-Formal-Support-Work/td-p/2540...
Hopefully, this information will be of use to you.
That said, it sounds like you have exhausted all of the automatic recovery methods...but just in case, please see this "sticky" post for helpful information concerning your BBID situation:
http://supportforums.blackberry.com/t5/BlackBerry-World/How-to-regain-access-to-your-BBID/td-p/25467...
Hopefully, this information will be of use to you.
But do please keep in mind that security is a 2-way street...the human element play an equal part in that security, and you have failed at that in this situation, yet desire for the automated methods to still recover for you. Such just isn't possible, because your failure has exceeded the capabilities of the automated methods.
Hence, you likely need human intervention from an actual BB representative, which is not available in this forum (as discussed in the first link I gave you above). But, the methods to attempt to seek human intervention are posted within the 2nd link I gave you.
Cheers, and Good Luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Email Setup application is not working on my device Blackberry Curve 9320

Dear Sir/Madam: I am unable to set up email using Email Setup application on my device. However I can setup my email accounts through the mobile service provider's web portal. Every time I try to setup emails from my device using "Emails Setup" option, I get the message "Your device encountered a problem with this application's server". Looking forward to your kind response Thanks Nini

Hi and Welcome to the Community!
Here is a KB that discusses that error:
Article ID: KB32866 Error "Your device had a problem connecting to the server" is displayed when attempting to integrate an email account in the Email Setup application
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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VERY BAD RESPONSE OF CUSTOMER CARE OF BLACKBERRY IN INDIA- REDINGTON INDIA

I am Santosh Kumar from Anand, Gujarat,,INDIA writing for a problem raised in my BLACKBERRY Z10.
Details:-
1. IMEI NO. [personal information removed]
2. PIN:- [personal information removed]
Their service centres at gujarat and toll free no.s customer care executives are non responsive and indifferent to issues/problems of customer. they dont pick the phone, If once the call is attended the call is disconnected after giving uncooked anwers and take no liability and in opposite they direct me to do things which are supposed to be in their domain.
the service centre at BARODA, GUJARAT
Name:
Redington India Ltd
Address:
GROUND FLOOR, CHANDRALOK,31, NUTAN BHARAT SOCIETY, NEAR M.K. HIGH SCHOOL,ALKAPURI, BARODA
City:
Baroda
STD Code:
0265
Phone Numbers:
3951206 /3951202/200
first of all , their all contacts no.s are dead, not working. The same no.s are also given by customer care executive . They refused to give verified current no. and do not feel the responsibilty to provide working nos.Any how I managed to get the current working no. The person responding Mr. sanjay outrightly rejected my service request on the ground that I have purchased the blackberry Z10 through online retail portal. They did not even pay attention about to check IMIE no. to verify whether it comes under Redington India perview.My series of conversation with various people on customer care centre and service centre made them realise that their notion of not providing service to a online purchased phone is not correct. They realised , even after they not attend to our problem and issues.
Even my blackberry phone, the worst phone I purchased is in dead condition , it is under warranty , still no people of the service centre or toll free people show any concern or directed the path to follow.
pl. take time to call me , if you people are little bit sensitive for a loyal customer of yours.
yours
santosh kumar
IRMA, ANAND , GUJARAT, INDIA

Hi! Welcome to the BlackBerry Support Community Forums!
Wow! So many personal information on one post! Never post personal information here, this is a user-2-user forum. We are not BlackBerry employees and so are these BlckBerry Centers, they're independent contractors.
Please see How This Site and Formal Support Work
Click if you want to Thank someone. If Problem is resolved, so that others can make use of it.

Transfer Data from Palm OS to BlackBerry 10 Smartphones - US

(I am Posting this a 2nd time because I'm not sure it went through the first time; got some kind of authenication error message.)
- 1. What is the best way to transfer my PIM Organizer Data from my Palm TX to a BlackBerry Z10?
- 2. How do I obtain the standalone BlackBerry Desktop Software, latest Build of v.6.1? or even a version later than 6.1? or should I obtain v.5.0.1? or v.4.7?
I am currently a U.S. Cellular customer and when they make the BlackBerry Z10 available, I plan to switch from my Motorola feature phone to the Z10. I currently also use a Palm TX PDA (Palm OS Garnet v.5.4.9) and use Palm Desktop Software v.4.2 ( = the CD installation version of
v.4.1.4e?) on a Windows XPmachine. I could upgrade the Palm Desktop to v.6.2.2, but I haven't because v.4.2 on Windows XP is working well for me.
The support page for Z10, Transfer from iPhone & Android to BlackBerry 10 Smartphones - US ( http://us.blackberry.com/support/transferring-to-bb10-device/personal.html ) implies that it does not support direct transfer from Palm OS to BB v10; only transfers from Androids and iPhones, as well as from other BBs, are supported. I have searched your Knowledge Base and found several articles that tell me how to migrate my PIM data from Palm OS to earlier versions of BlackBerry. I then presume that once I have my data imported into the earlier version of BB Desktop I can then later import it into the BB10 Desktop software; am I correct?
Here are the Knowledge Base articles I found:
1. Article ID:
KB03050 ( http://www.blackberry.com/btsc/KB03050 ) - How to transfer contact information from a Palm OS device to a BlackBerry smartphone
2. Article ID:
KB04346 ( http://www.blackberry.com/btsc/KB04346 ) - Field mapping list for the PIM Data Migration Wizard
3. Article ID:
KB04437 - ( http://www.blackberry.com/btsc/KB04437 ) How to use the organizer data migration wizard
4. Article ID:
KB05421 - ( http://www.blackberry.com/btsc/KB05421) What is the Switch Device Wizard?
The four articles all give slightly different advice, but
Articles # 2 & 4
imply that I can export the PIM data from Palm to BlackBerry Desktop Manager
v.5.0.1
and seem to have the most simple and clear instructions. However,
Article #3
implies that I should use BB Desktop Manager no higher than
v.4.7
, and
Article #1
implies that I can use BB Desktop Software as recent as
v.6.1
and use "Method #2", which seems very long and complicated by transferring data to
Microsoft Outlook
as an intermediary step!
So I am confused as to which method to use.
Articles #2 & 4 & BB Desktop software v.5.0.1 seem the simplest, but if I need to use the latest possible version, 6.1 with Outlook as an intermediary to get superior results, then I am willing to follow this more complicated method as described in article #1. I want to use the method that will give me the best results with the lowest error rate, even it may be the most complicated way.
... Help!
P.S.
I also use
Agendus for Windows Palm Desktop Edition v.5.42( http://www.iambic.com/agendus/winpded/):
"Agendus for Windows is an application that enhances how you view your calendar, contacts, tasks and memos. It also provides intuitive tools, such as text capturing, a free time finder, voice recording, advanced search capabilities and Internet features (weather, driving directions, address lookup). All of these things help in make scheduling extremely easy and hassle free."
It can form hypertext links between the separate databases of the Palm Desktop (calendar, contacts, tasks and memos) so you can flip back & forth between the databses without having to close one before you open the other.
There's also an
Agendus for BlackBerry version (
http://www.iambic.com/agendus/blackberry/
), but was developed pre-BB 10, and I think the code is sufficiently different between the BB and Palm versions, that I don't think it is easy to transfer data between them since the BlackBerry version synchronizes with Agendus for Windows Outlook Edition ( http://www.iambic.com/agendus/winoued/).
When I transfer my PIM data from my Palm to a BB-Z10, will I be able to keep those active hypertext links in Agendus in the transfer and still have them work?
P.P.S.
I also have
Palm Desktop by Access v.6.2.2 ( http://kb.hpwebos.com/wps/portal/kb/na/tungsten/tx/unlocked/solutions/article/32859_en.html )installed on a Windows 7 machine, but I find that v.4.2 w/ the Windows XP machine tends to work better. However, I am willing to use whatever combination of Palm Desktop version together with Windows OS version that will get me the best and most accurate results. Palm Desktop v.6.2.2 also has an extension called Palm Conduit Switcher Application (OutlookSwitcher.exe v.1.3.0, which is accessible through Start > Palm > PIM conduit sync > Sync with Outlook) which supposedly will change my Palm handheld to sync w/ Outlook instead of with Palm Desktop; would that accomplish the same thing as Article #1 (ID: KB03050 > Method 2 > Tasks 1,2 & 3) and maybe be easier or do it better? But it would seem that the KB03050 method would leave my Palm Desktop intact, whereas the OutlookSwitcher application could delete my Palm Desktop in a process that would convert my data permanently to Outlook; am I correct? An earlier version of OutlookSwitcher.exe also is included in Palm Desktop v.4.2.
There are so many questions and options for me, I don't know which way to go! If you and your colleagues don't know the best way either, then I will most likely follow the advice in KB03050 in conjunction w/ upgrading my Palm Desktop to 6.2.2 on my Windows XP machine, since I would have the most control over datafield mapping, and the extra work spent doing that may pay off with a smaller error rate after the transfer, which gets me back to my second question at the top of this article: How can I obtain a copy of the latest Build of BlackBerry Desktop Software v.6.1 as a stand-alone application into which I can transfer all my PIM Data first, *before* I install & syncronize the new BB10 phone? Or should I use a version later than 6.1?
Sorry for this being so long and convoluted, but after going through all the permutations and combinations, it should be obvious to you that I now need the support of someone more expert and experienced in this before I do anything else. Thanks!

Hey telemarkdoc,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Currently you can not transfer data from a Palm smartphone to a BlackBerry 10 smartphone through BlackBerry Link. Also previous versions of BlackBerry Desktop Software will not work with BlackBerry 10 smartphones.
The only way this could work is that you transfer the information from the Palm software to Microsoft Outlook and then BlackBerry Link can synchronize the contacts and calendar information to the BlackBerry Z10.
I hope this helps.
Let me know if you have any more questions.
Cheers.
-ViciousFerret
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Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

I need to know a lot of things about Blackberry Curve 9300, I need hel please...

Hello there! Some of the questions or problems I'm encountering now maybe for some is nothing & seemed silly but for me it's giving me headache. First, just downloading & installing the Blackberry Desktop Software for PC is giving me a problem already, I downloaded & installed Blackberry Desktop Software v.5.0 but seemed not compatible with my PC & Blackberry Curve 9300, some options & features were missing/incomplete. So what is the best BB Desktop Software for BB Curve 9300? And I want to upgrade my BB Curve 9300 v.5.0.0.977 (Platform 6.3.0.63) to 6 OS. However, I want to know the advantages of the 6 OS first, what features are so special with this OS? Is it ok to download & install the 6 OS leaks? Among those leaks(V.6.0.0.448; v.6.0.0.418, v.6.0.0.380, v.6.0.0.344; etc.) what is the best & safest & most compatible with version of blackberyy Curve 9300 that i have??? Is it a must to upgrade my version of BB Curve 9300 to 6 OS? Í love changing my themes, wallpapers & ringtones but the version I have doesn't allow me to do so... So limited choices... What can I do???
I will really appreciate any comments, suggestions, replies regarding my concerns... Thanks!!!

Hi and Welcome to the forums!
Wow...that's a lot to pack into a single paragraph with a large colorful font! But, let's see if we can take your points one by one, shall we?
Netteski wrote:
First, just downloading & installing the Blackberry Desktop Software for PC is giving me a problem already, I downloaded & installed Blackberry Desktop Software v.5.0 but seemed not compatible with my PC & Blackberry Curve 9300
Exactly how did it seem not compatible? Precise descriptions are always better than vague generalities...which leave us to only guess...which helps no one I find...
Netteski wrote:
some options & features were missing/incomplete.
Again...what, exactly?
Netteski wrote:
So what is the best BB Desktop Software for BB Curve 9300?
The most recent version (6.0.1.18), available here:
http://us.blackberry.com/apps-software/desktop/
BTW...the version of the Desktop Software itself is not at all tied to your BB model, nor your BB OS level. It is always best to use the most recent Desktop Software version, regardless of BB model/OS that you have. (There are some very special cases that are exceptions to that...but they are indeed very special.)
Netteski wrote:
And I want to upgrade my BB Curve 9300 v.5.0.0.977 (Platform 6.3.0.63) to 6 OS. However, I want to know the advantages of the 6 OS first, what features are so special with this OS?
OS 6 is very very different from OS 5. I suggest you read the release notes, view the videos, and other things. If, ultimately, you decide you don't want it, then you can always fall back.
Netteski wrote:
Is it ok to download & install the 6 OS leaks? Among those leaks(V.6.0.0.448; v.6.0.0.418, v.6.0.0.380, v.6.0.0.344; etc.) what is the best & safest & most compatible with version of blackberyy Curve 9300 that i have???
I don't know if those versions are leaks or not. But, if they are from a carriers download web portal:
http://us.blackberry.com/support/downloads/download_sites.jsp
then they are official and not leaks. From what I can quickly find, the most recent official OS for the 9300 is 6.0.0.461 (from Telus). Typically, on this officially sanctioned (by RIM) site, we shy away from much discussion about leaks since they have bypassed the official channels and are not sanctioned by anyone for release to the general public.
Netteski wrote:
Is it a must to upgrade my version of BB Curve 9300 to 6 OS?
Nope...you can stay behind for as long as you want. Just be aware that someday your OS will be End Of Life and there will be no further formal support. Before you ask...no, I've no idea when that would happen.
Netteski wrote:
Í love changing my themes, wallpapers & ringtones but the version I have doesn't allow me to do so... So limited choices... What can I do???
Given that OS 6 is even newer, I'd expect that your choices for those things would be even further limited. But, over time, that will shift and there will be plenty of options for OS 6 for you to play with.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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Blackberry Desktop Software wont download

I have tried several times with the desktop software for pc and the media sync but it just wont get past 4
Any ideas?

Hmmm...OK...so you are trying to download, from the official download portal, the RIM Desktop Software, and it is only getting through to 4% in the download process, and is not completing and proceeding into the install process. Do I have that right?
If so, the reasons could be quite wide ranging. Your computer could be locking up. Your local network could be locking up. Your internet connection could be clogged. The internet itself could be sluggish. The RIM site could be bogged down. Determining which of these is a network diagnostic challenge...
Basically, if other downloads from other sources work fine for you, then I'd say keep trying. If no downloads are working for you, then you'd need to look at all of the non-RIM related possible causes.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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PIN: C0001B7B4 Display/Scan Bar Code
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I'm new to Blackberry and I can't download the App World

Hi all.
I got my new curve 8520 two days ago, and I've been trying to download the app world and it's not been successful.
I can still use the internet to browse, I can use the facebook/twitter/myspace apps but I just can't get to the app world.
Can anyone help me out please?

Hi and Welcome to the Forums!
Please check this page to ensure you meet the minimum requirements (including if it is available in your country):
http://na.blackberry.com/eng/services/appworld/download.jsp
If it is available in your country and you feel you meet the device-level system requirements, then contact your carrier to ensure that you meet the service plan (from them) requirements for access (via their network) to AppWorld.
Lastly, do be aware that AppWorld is merely a portal, vending apps developed mainly by others. As such, it is not your exclusive procurement source -- there are others that you can try (e.g., Handango, Handmark, BPlay, GetJAR or Mobihand). I have found that there are very few apps that are exclusive to AppWorld. You can search the on-line catalog and then search out other procurement sources, including quite often the developer website itself.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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