POS Sales Return

HI
i am Technical Consultant(ABAP,XI) and need few clarifications regarding the following scenario
Our client has SAP and his main business is retails stores
*Business Process is For the returned goods by the customer at store a credit memo is raised in the third party system
for this credit memo what would be appropriate document to be created in sap ?what would be Tcode for creating it ?
To which module does this scenario belong ?*
Note:
Third Party provides the material no ,total quantity returned,and the value of the total material
remember we do not have any sales order,delivery doc,as it is between store and customer
Please Provide your valuable suggestions
Regards
Bhasker

Hi,
You have a printfile for IS-Retail (SAP Retail), release 46B, and in page 1478 it tells:
"POS Interface - Inbound: Sales/Returns (Store)
Use
This business process allows you to use the POS interface to process sales or returns which
have taken place via POS systems in stores.
Merchandise in stores is normally sold via electronic cash registers (POS systems). These POS
systems are often integrated into store retailing systems, too. Sales have to be communicated to
the integrated functions of SAP Retail (for example, Inventory Management, Replenishment
Planning, Financial Accounting, the Information System) so that the necessary information can
be updated in the system.
In SAP Retail a return is a negative sale.
Empties are regarded as articles in their own right in SAP Retail. Therefore, the sale or return of
empties is a normal sale or return.
As part of VMI, sales data for u201Cpure customersu201D can also be processed in POS inbound. It is
settled in Replenishment-based Inventory Management and stored in the Information
System."
I hope this helps you
Regards,
Eduardo

Similar Messages

IS Retail - POS sales and return movement type issue

Hi,
We are facing issue whlile doing POS sales and return, when sales transaction data transfer to ECC from POS its create Idoc and material document.
When I look the material document for sales its showing movment type 252 instead of 251, as same in return material document 251 instead of 252,
When I look the cofiguration settings are perfect in SPRO.
How to resolve this issue and what changes need to be done
regards
Satish

Satish,
Check following IMG settings;
IMG - Sales and Distribution - POS interface - inbound - Aggregated Sales Control
IMG - Sales and Distribution - POS interface - Inbound - Movement type-dependent control of sales as per receipt
Bye - Muralidhara

POS sales and return movement type Issue

Hi,
We are facing issue whlile doing POS sales and return, when sales transaction data transfer to ECC from POS its create Idoc and material document.
When I look the material document for sales its showing movment type 252 instead of 251, as same in return material document 251 instead of 252,
When I look the cofiguration settings are perfect in SPRO.
How to resolve this issue and what changes need to be done
regards
Satish

Satish,
are you sure that you applied the right logic regarding signs in the POS inbound?
In WPUBON the Field E1WPU02-VORZMENGE must be negative so the POS inbound will consider this line item as sales and would put 251 als movement type if the sign is not minus it would put 252.
With the WPUUMS it is the same.
Are you using WPUBON01 or WPUUMS?
Regards Carsten

Diff Amt and Qty Zero while doing POS sales transactions.

Hi ,
This is specific to IS retail.
Scenario : The POS system has done a sale for Rs 25 and return of the same article at Rs 21.
When the aggregated info is sent from the POS system ( through WPUUMS IDoc), it says Quantity is Zero and Amount is Rs 4.
The Idoc is going in a hang state ( Yellow Color). The reason is i think, since thq quantity is zero, it is not able to post it.
Pls let me know how to handle it.
Thanks
Prasad
Edited by: jiddu prasad on Dec 27, 2008 12:16 PM

Dear Prasad,
You can issue Credit Note for Sales Returns.
Sales Return procedure:
(a) Sales Return should come as a separate line item.
(b) Sales Returns will be denoted by negative sales.
(c) Sales qty in POS Inbound will be negative.
(d) Store will be credited for the amount of returns.
(e) In case of credit note issue in lieu of returns will be uploaded as part of payment information with negative amount.
Tracking of Credit Note should be done at POS level.
Review SAP Note 406319
Bye,
Muralidhara

Create POS Sales Orders

Hi all
can anyone send me the codes for creating POS sales order via BAPI.
my Z* program should have the following featuer.:
1. Feature to get executed with read data from FILE and to get executed with read data from Z-Table
2. Create the SAP Sales Orders; Calling a BAPI: BAPI_SALESORDER_CREATEFROMDAT2 with respective parameters
3. Capture the messages returned by the BAPI
4. If Sales order created successfully, capture the new order number and report it
5. If any sales order creation fails, capture the data for that Sales order and insert the same in Z-table. And report the respective errors.
6. The data in Z-table that can be verified and reprocessed with step 1, here the successful records will be deleted from the z-table
7. If file is processed successfully, move it to the Archive folder in SAP Apps Server
any help from anyone..
will wait of reply

hi,
1. first you upload the file into internal file
2. define tables and structures as like in bapi for ex
   create_order_bapisdhd1    LIKE
   bapisdhd1,item_data_bapisdhd        LIKE bapisdhd
   OCCURS 0 WITH HEADER LINE,
3 in the itab you have all the values, using string / some manipulations assign all the fields to the relevant bapi structure / table
then call the bapi
     CALL FUNCTION 'BAPI_SALESORDER_CREATEFROMDAT2'
          EXPORTING
               order_header_in    = create_order_bapisdhd1
          IMPORTING
               salesdocument      = created_order_number
          TABLES
               return             = create_order_bapiret2
               order_items_in     = create_order_bapisditm
               order_schedules_in = create_order_bapischdl
               order_partners     = create_order_bapiparnr
               order_text         = create_order_bapisdtext.
in the importing - sales document you have the sales document number if the sales order created successfully.
else in the return you have all the error message for the sales order creation using return you can find out the whether sales order created successfull or not.
then move all the error order details to another internal table (say itab_error )
then finaly move the itab_error tab to application server using open dataset and transfer statements
cheers,
sasi

SAP sales return system should not accept quantity more than open quantity

Dear All
During sales return user is able to enter the quantity more than open quantity and system is allowing for that enter
Plz tell me how to restrict this
Regards
Arun

No need of exit for this.
Go to VTAF, select the item category for the combination of order type and billing type and maintain "+" for the field "Pos./neg. quantity"
Also go to OVAH and change message class V4 no 229 to E will work.
Now try to create a return order and increase the quantity. Sytem will not allow to do so but if you create a new line item, then system will also for which, you can go for exit already suggested.
thanks
G. Lakshmipathi

Excise duty adjustment in case of customer sales return

Hi Frnds,
While my customer return the finished goods I am making sales return order ,done the PGR & make the credit note.
Now I want to adjust the excise duty through J1IH
In j1ih which option I have to choose <other adjustemnet> or <add. excise>
In Add. Excise tab. the Gl account detremine are :
C   0013113920     115.00               CENVAT clearing
D   0024822000     5.00               CENVAT Input SECess
D   0024820000     100.00               CENVAT Input BED
D   0024821000     10.00               CENVAT Input ECess
Whereas In case of Other adjustment tab GL account determine are
C 0024822000     5.00               CENVAT Input SECess
C 0024820000     100.00               CENVAT Input BED
C 0024821000     10.00               CENVAT Input ECess
D 0013113920     115.00               CENVAT clearing
Please suggest me which option is correct.......Other adj or Add excise tab.
In my opinion it should be Add. Excise where Clearing account is credited.
Please Give me the solution & logic.
Regards
Sunil

Please help me

Free Goods Sales Return

Dear All ,
I want to configure free Goods ( Exclusive ) Sales Return Process . Pl. Help me out
Ex : 10 + 1 Free Goods and Complete sales is returned with free goods.
Thanks in adv
Regards

Hi TKG997 ,
Assign the the item category for higher level item TAN item category to be determined should be RENN in Configuration . Then maintain Copy control settings is required to be maintained from invoice or Return order.
This should come through . I am not in front of the SAP system to test this requirement . Hence ,Please test and confirm .
Thanks and regards
Veera
Edited by: veera PV on Jan 19, 2011 12:28 PM

Sales return -vat G/L account

hai gurus,
Iam here discusing about a sales return process. I have a scenario like the client sells 1000 nos of goods
,among that 10 comes as returns. i will refeer to billing document and create a sales return order now quality says among 10 nos of returns 8 can be reused again but 2 nos is fully damaged during transit.
Now i do PGR and after that when credit memo comes i will do for 8 nos and 2 nos i will do another credit memo.during the 2nos i claim to insurance account .here the price,Bed,Schess,Ecess goes to insurance claim account and the client wants the vat which he took from his client also to be gng to the insurance claim account.
As vat reverses back to the same vat g/l account.
now can any suggest me is there any way to transfer the vat amunt to another insurance claim G/L account
as per standard SAP it reverses the same vat G/L account.
tax ink is been used and vat g/l account are triggered through tax code and if necessary through table entry t030k with respect to business place
with regards

We too have same req from the client & we did in below method.
we have created new condition table in VKOA - with sales org - dist channel- item cateogry(eg:REN) -
assign this table to resp access seq - make sure , it should be in first line , out of all the other tables. ( the reason is, if system finds one condition record with any resp table, it will stop searching for other condition records).
maintian return GL account against the above combinaiton created with this new table.
its working fine for us, ( if you dont find , Item category field, in field catelog, add this field by selecting , New entries- )
revert

Reg: Sales return order

Hi Friends ,
I created Sales return order with VA01 .....and delivered partially due to some reason and maintained reson for rejection and saved the order . but it is still showing in the Va05 Transaction... plzzzzzz help me not to show the order in Va05 ?

Guru,
What is the status of the Return order showing in document flow?
And in VA05, did you select all sales order or open sales order.in selection criteria.??
Thanks,
Raja

Sales Return Quantity to be adjusted in original sale order

Dear All,
We have a scenario, where Customer provides fixed quantity PO and we have to supply the items as per the schedule until the PO qty is completed and we have to supply additional quantity in case if there is any Sales return.
Say the customer rejects 10 nos, we inward the item through sales return process. But we require these 10 nos to be reduced in the original sale order schedules, else we do not have track about the customer rejections and have to manually keep track to send the additional sales return quantity.
Please guide how to accomodate the Sales Return Quantity in original sale order.
Regards,
Vinoth.

Dear Vinoth,
You can always create a return delivery without referencing a Sales Order.
Goto the delivery type LR is the standard return delivery type.
You could copy this delivery type and create your own delivery type.
After copying then select the newly created delivery type and click on Details.
Under the order reference , select No preceding documents required for the order required field.
Click on save.
Now you can use this Delivery type to create return deliveries by using transaction VL01NO.
Note :- The above solution is provided for your question but is not recommended as Best Practices.
Thanks
Murtuza

Sales Return from Legacy System

Dear Expert,
How to return back stock from sales return where those items were Customer Return that sold using legacy system before using SAP. Now we need to put back those stock as unrestricted stock, however, we have problem here that we do not have reference documents to perform sales return in SAP.
Best regards,
Mahnansa

If your intension is to take only the stock into SAP, then you can take the returned stocks directly via MB1A with movement type 292 where you can maintain the original sale order reference in the field "Doc.Header Text" which will be passed on to FI table BKPF. Parallelly, an FI entry can also be passed to make a credit entry against that customer account.
On the other hand, if you want to capture via a return order, then create a return order without referencing the parent billing document and follow the SD process.
thanks
G. Lakshmipathi

Sales return - Excise invoice from depot

Dear all,
We are having a sales return scenario in depot which we are executing in following way.
1) Return sales order 2) Delivery against sales order 3) PGR 4) Credit memo 5) Capture of excise invoice in J1IG against the material document posted in PGR with reference to original excise invoice.
But when we are again creating an outgoing excises invoice from depot i.e. re-selling the same material to other customer system does not show the excise invoice in list of inward invoice.
Request to please let us know if we have missed out on a step/ configuration to ensure that the customer return excise invoice is visible to re-sell the material from depot.
thanks & regards,
mahesh

Dear Lakshmipathi,
Thanks for the reply, did go through the thread that you have suggested before i posted this one.
Just wanted to know that we update the register with material document number posted for transfer of material from one storage location to another which is customer return to finished storage location and not with the PGR material document number?
5 Create Transfer posting in MB1B with movement type 453, storage location 0005 and save
6 Note down the material document reference
7 Go to J1IG to reverse excise issue posting
thanks and regards,
mahesh.

Incorrect SALE RETURN A/C in GL A/C Determination

Hello All,
We recently detected, that the Sales Return A/C has been incorrectly defined in the GL A/C Determination.
As a result all Sales credit notes (although thankfully very few in number) have been incorrectly posted.
After correcting the account settings, how to fix the previously posted transactions ?
Please advise suitably.
Regards,
Gautam

hi ganguly,
Using General Ledger Report,Tick Account,Detick BP,Enter wrong sales return gl in from & to,
Enter posting date range,In expaned selection creteria,Select Orginal Journal A/R credit memo.
Click Ok.
Jeyakanthan

CIN - Excise created in case of sales return

Hi all,
After reading lot of post about argument in object, I have undertand that, in case of sales return, to create excise invoice I have to do:
T.Code J1IH and do the following:-
Customer Credit
Choose the 'Additional Excise' input the original excise invoice reference, document year, company code, plant and excise group and execute. There input manually what value you need to give credit and save.
Cenvat Debit
Choose 'Other Adjustments' and here also, maintain the datas whatever you input as above and save.
Is correct, If I have a return referred to an invoice with BED, CESS and S&HCess, to use "Additional Excise" (RG23A) to insert BED and S&HCess and "Other Adjustments" (PLA) for CESS? this means 2 excise documents to rectify excise amounts in case of return.
Thanks in advance for every contribution to clarify this dubt.
Gianpaolo

"Additional Excise" subscreen is for differential excise posting, ie, in case you made any mistakake in ED Calculation or excise invoice. In order to correct that, we use that.
Rgds
Sumanth.G
Consultant/Systems Analyst - SAP SD/MM

POS Sales Return

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