Positive Feedback for Technical Support

Recently had a great experience with Fios technical support. The person who helped me gave an email address to provide feedback, but the email bounced. Could the powers that be please let me know what address I can send my comments? He really deserves this positive info in his file.
Thanks

Hello frumple
Please private message the forum admin and he will be glad to help you out.

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Where do I leave feedback for technical services received?

Need to know the location on the website to leave feedback for technical services received.

Hello Brian, We recently had a not-so-positive and then a positive experience with technical customer service. Out of the blue, we received messages that my daughter was at 75% of her data usage. She has 2 GB and has had that for 2 years without ever, ever going over. First call got us to Brian, who was very rude and simply said that Verizon is never responsible for the charges on a cell phone – it is always the customer’s fault. So, I asked for a Supervisor, which got me Thomas. Unfortunately Thomas had no clue and tried to tell that the charges were due to the update ESO8. Our phone had ESO7 and we didn’t update. He again was not helpful as he basically didn’t understand or want to. Then we got Annabell at Apple. She was very nice and talked me through the issue and possible problems with using that much data in basically 8 days. She then called Holly at Verizon who actually looked at the schedule of data usage and determined it to be downloads on specific days at specific times. Times like 16:48:57 to 17:48:57 – no one has conversations or uses data like that, but a download will. And downloads, of course, didn’t happen on wi-fi. Holly was wonderful. Helped us clean up the phone as we couldn’t tell exactly what was downloaded. Floated us 3 more GB of data until 10/8 when we go back to 2 GB. Jeff and Thomas should never be allowed to talk to your customers again. I was on the phone 2 full hours. If I felt I had a choice I would drop Verizon in a heartbeat. Shame on them. That’s it. Let me know if you’d like any additional information. Thank you for your consideration. Peggy

What is the phone number for technical support?

i have been working on a webpage for our restaurant and all was going well. I was able to publish and view but suddenly I am getting an error message and I don't know what to do next!
The error message reads: "Can’t create the file “NavBar_ip-1.png.” The disk may be damaged or full, or you may not have sufficient access privileges."

Tereasa ~ Welcome to the discussions. This old thread may help:
...Found by doing THIS.
what is the phone number for technical support?
See this page:
http://www.apple.com/support/contact

HT3176 what is the telephone number for technical support to hook up my tv ?

were do i get telephone # for technical support to set up tv for apple T V ?

Welcome to the Apple community.
There is no telephone number to help you set up the Apple TV. You should refer to the manual to learn how to do that.

Any Positive Feedback for 2.01 ??

I am just curious if there is any positive feedback for 2.01. I am hesitant to change so quickly after the release.....but on the same token I have many different Apple products which I never have issues with. I come here often and read a lot of complaining posts. Don;t get me wrong, I think a lot of them are done like an adult trying to solve a problem and not just a ***** session......but there are equally if not more posts that just whine and curse the apple brand.....
Anyway, I have been lucky enough to not face the cursed updates on any of my apple branded equipment. Most install without incident and all are functioning at least as well as I would hope. I am leery however of new updates so I thought I would see who might be having positive results from the 2.01 update.
Thanks

Hasn't fixed the podcast art disappearing randomly from the favorites.
Hasn't fixed the "scroll off to nowhere" when you have 50+ podcasts in your favorites, then delete one, then scroll down to the end and the highlight box just disappears off the left side, never to be found again.
What a disappointment. I wish I could get my money back on this one, what a waste of time.

Petition for Technical Support (Problems with BlueSoleil on BT6967 ver 1.43)

I downloaded BT software BlueSoleil v2.0 from http://www.msi.com.tw/program/support/download/dld/spt_dld_detail.php?UID=326&kind=8
After installation, it doesn't load and asking for Licence Problem with my BT-6967 that's I think is not model v1.43, have also tried my original CD and same problem
this is a serious problem with BlueSoleil Drivers on BT 6967, because my dad buy one last BT 6967 ver1.43 with Tranceveing Key driver version 1.3.4.9 (shows on cd) and I tried upgrade my driver version 1.3.4 on my old BT 6967 with this 1.3.4.9 bluesoleil drivers and doesn't works!!!! I don't understand when both are same model MS-6967 why!!! don't works with the last drivers!!!! perhaps only for ver1.43??? because in the main window of BlueSoleil show a message "This version demo has expire" !!!!! what is the reason !!! blueSoleil only works with his 1.3.4.9 MS 6967 Tranceveing Key !!!??? and what's up with a normal MS 6967 1.3.4, technical support could help me??!!! please!!! i need a BlueSoleil software open to all versions on BT-6967
Please SOLUTION!!!!!! License Problem: BT-6967, XP SP2 BlueSoleil BT Driver
Im so bored with this problem.. i need solution.. please!! MSI how is posible BlueSoleil can't work only Demo version if I downloaded by his page

Thanks for your interest.. i saw FAQ's pages about bluetooth connectivity and I already made contact with MSI Support, but i don't get any answer .. then I don't know what to do with this driver conflict on models BT-6967 running BlueSoleil
anny sugggest?¿

Ask for technical support

i have a Nokia 3250 my camera function was not properly working.
actually camera function gives "feature not supported" this massage
pleas resolve thise issue or give me proper technical support.
when i was enroll my phone in to Nokia care for the same problem
but the technician was not responded me proparly and he can't able to
solve the issue please reply me very soon.
Thank you.

You will need to send this to a nokia care point this is an obsolete device no and there maybe no support left this is probably why you got that message.
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

Kudo for Technical Support Staff - Cheong

I would like to express my appreciation to Cheong from Technical Support.
Have some software problem with my computer as I am unable to boot up and it has been in that condition for about week. Finally, I decided to call Technical Support for help. Mr. Cheong received the call and he guided me thru all the step to get the problem solve. He took his time to explain to me what has to be done to get it correct so that the problem will not happen again. Beside this he call again the next few days to check if it in working order.
This event make me feel secure buying a HP product and I have confident in HP product as this is my 2nd desktop and also 2nd laptop purchased from HP thru the years and I will continue to buy HP as I believe that a brand is important but support and aftersales service thereafter is even more important.
Mr. Cheong did an excellent job and I think the company should be proud of his dedicate service he provide to the customer/s. It is with this committement that he give to the customer that make the company proud. It is your staff's committement that keep me as a loyal HP customer.

Hi Dave,
You found it. If you don't have a support contract this is the only place you can get support from.
If you have a support contract then go to http://service.sap.com/support and you can log a question under the Help and Support and then Report a Product Error tab.
If you want to talk to a support Rep a single case can be purchased from this link:
http://store.businessobjects.com/store/bobjamer/en_US/pd/productID.98078100
Thanks
Don

Help for technical support & network coverage

IPhone5
Version operating system 7.1.2(11D267)
ios 7
Technical support and network coverage was expired. How to fix those matters?
Try many ways but couldn't find the resolution
Please share some opinion
Message was edited by: Bb Arianna

You have combined 2 different issues. Free technical support expires after 90 days unless you bought AppleCare, which extends it to 2 years. You can pay for support after that, use this free forum that is staffed by volunteer users, or visit an Apple store genius bar (which is also free).
Network coverage is a completely different issue, and has nothing to do with technical support. You must contact your carrier if you have a network problem.

Technical Support for Technical Support

Is there actually any free technical support for Dreamweaver?
I'm just going around in circles on the Adobe web site. I find it
hard to swallow paying for support when the problem is very likely
a bug.
Thanks,
Doug

quote:
Originally posted by:
n h c
unfortunately, you won't always get a response right away.
but you will, in my experience, almost always receive at least one
response. i know it can be hard to be patient when you're trying to
get your work done, but sometimes that's just what you have to do!
i saw your questions and didn't respond because i don't know
how to solve your problem. but chances are that someone will.
Which is why I was hoping for quicker results by contacting
Technical Support, but it seems that is not an option. Thanks for
you reply all the same. Hopefully someone can address my issues
soon.
Thanks,
Doug

Need phone number for technical support

I am willing to pay for the phone call. Can someone give me the appropriate Cisco Tech Support phone number. I need help installing a new E1000 ver 2 wireless router. Ray
raywax
Solved!
Go to Solution.

Hi and welcome to the Cisco Home Community!
The phone number is (800) 326-7114.
Other contact information you may need can be found here.
You may also provide details on your network setup (like ISP, no. of computers, etc.) and our community experts will be able to help.

My firefox browser crashes every time I confirm a bid on e bay?? How do I resolve this problem? Is there a nuumber to call for technical support? Thanks

If I am on e bay, there are times that I place a bid near the end of the bidding process. It has never been a problem until last year, but now every time I place a bid, the second I confirm the bid on e bay, Firefox crashes and I have to reboot?? it. I loose valuable time and on more than one occasion have lost outbidding another buyer because Firefox crashes. I called E bay for assistance but they say it is related to Firefox program and I need to call them. I cannot find any way of contacting Firefox by telephone. How do I get assistance with this matter?? Thanks

If this also happens when you enter a search term from the Firefox [[Search bar]] you should post a topic in one of the malware removal forums listed at the bottom of the [[Searches are redirected to another site]] article.
P.S. I removed your e-mail address from this question to protect you from "spambots" that harvest e-mail addresses from webpages.

Where do I give feedback for apple Support ?

HI,
I bought a MBP recently and even before using it for a day, i realized the internal keyboard key ( left control key) was not working. I took it to the service centre and tried to explain them the problem, it took them 30 mins to understand the problem. I had to leave my MBP there for them to analyze.
After 5 days now, they called me to inform me that the key can not be repaired and I need to pay if I want it repaired.
Whom should i contact if I want to compain against the service ?
--Sumit
<Edited by Host>

Under normal circumstances a damaged key might appear to a service technician that a user might have damaged it. Since the machine is hardly used a day, and we have no indication it was dropped or spilled on, there is good indication it is both under the software and hardware warranty of the first 90 days. That is unless the machine wasn't bought new from an authorized dealer.
In that event, all bets are off, unless you can prove the machine is still under AppleCare. The good news there is there are Mac shops like http://www.welovemacs.com/ that only charge for the replacement key, and http://www.ifixit.com/ which can help you find the keyboard part.
Still without further info, it is difficult to speculate what is free, or not, or what really is covered.
So my questions are, did you buy from an authorized dealer on http://www.apple.com/buy/ for your country?
And was it marked as a new machine?

Looking for Technical Support's Phone Number

We are having difficulties trying to e mail sales order's and invoice's out of our SAP Software - SAP will not allow!!!!!!
We can e mail out of our regular e mail account but we were told that our DL file has been corrupted in the Server or SAP ???? confused.... and we need to install a disk into the server and please advise.
Thank you,
Somer Martin
Delta Pure Filtration
(804) 798-2888
Edited by: Todd Furbee on Apr 23, 2008 5:14 PM

hey worthalter,
i would recommend getting in contact with the sales team via the number listed in the link below :
http://www.lenovo.com/contact/ar/es/
WW Social Media
Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.
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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
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Seller is bargaining for positive feedback on item sold

I purchased a screen protector for a 3DS for $1.29 with shipping. The item came in a sealed package. One of the screens is larger then it should be, so I rechecked the listing and it clearly showed the protector fitting the inside edge of the screen. So I then emailed the seller, and asked him what he would suggest as a solution. He then offered me a 30% refund. My response was "Sure! for a neutral feedback and three stars!" He then asked if he gave me a refund, or sent me a replacement, would I give him a positive review? It is only $1.29, I mean when I ordered it, I thought no big deal if it's not what I expected. But I'm not giving a positive feedback for an item that was not as described. Do I let it go, and not post any feedback. Or accept the refund/replacement and post a positive feedback....when I don't think it was positive. I have a hard time lying...even if it just withholding the truth. OR....am I making too much of the situation? This seller had 14 Neutral, and 12 Negative feedback in the past month. Their positive feedback is 98.2Thanks....PS I could not figure out how to delete the spoiler box....that's why it's there

So I then emailed the seller, and asked him what he would suggest as a solution. He then offered me a 30% refund. My response was "Sure! for a neutral feedback and three stars!" He then asked if he gave me a refund, or sent me a replacement, would I give him a positive review? Although I don't think that feedback should have been mentioned at all, I'm not sure if ebay would rule that the buyer was using feedback extortion if the conversation happened as reported. The buyer was responding to the sellers offer of a partial refund, they weren't specifically attempting to force the seller to provide: Goods or services that weren't included in the original item's description or purchase price.A return, refund, or replacement item. If the buyer said they wanted a full refund or a replacement without returning an item then that would definitely be feedback extortion. The seller did break the feedback extortion policy when they asked the buyer if they would give a positive review for a replacement or refund. The seller can't require a buyer to leave positive Feedback, specific detailed seller ratings, or revise existing Feedback in exchange for a number of things, including, but not limited to:Receiving the purchased itemIssuing a full or partial refundMonetary compensationAdditional itemsOther goods and services not included in the original listing

Positive Feedback for Technical Support

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