Potential workaround for green frame issue

Hi,
We are sorry for the the inconvenience caused by green frame issue on some laptop models.
To work around the issue that some users are experiencing in the 1.6 version on specific machines, current suggestions is to add 3 more lines above the last two lines of shared.xml that is located in the C:\Users\your_username\AppData\Local\Packages\Microsoft.SkypeApp_kzf8qxf38zg5c\LocalState
Note: Make sure Skype is closed (press ALT+F4 with the Skype app open) while you are modifying shared.xml file and make sure you save the changes in the file before starting Skype again.
Also if you don't see AppData folder in C:\Users\your_username go to View tab and check Hidden items checkbox.
</Lib>
</config>
should be replaced with
<Video>
<EnableWideSupport>0</EnableWideSupport>
</Video>
</Lib>
</config>
Please try this and post if it solved your issue.
Thank you in advance

In addition to the above fix, we would be grateful if you were experiencing green video that you help us by doing this:
Please go to Search, type dxdiag and run dxdiag.exe, go to Save All information and send generated DxDiag.txt file to kmudrovcic at hotmail.com.
Thank you in advance

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I just wanted to follow up. It looks from your bug comments like the issues you experienced in AIR 3.2 have been resolved AIR 3.3.
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Like many TC users on this forum, I started having frequent internet connection problems recently, which may have been related to the rollout of a new version of Airport Utility and new firmware for the TC. After reading various posts in this forum I tried several fixes, but none worked, so I then tried a workaround with an old router I had lying around and am now up and running fine again.
The problem I was experiencing was frequent, irregular internet drops. It was most noticeable with streaming video, like Netflix Watch Instantly or Hulu programs, but it happened with any internet usage, even in Windows XP under Boot Camp. I have a DSL connection and could plug in to the modem directly, bypassing the TC, and then the internet connection was just fine, so it seemed likely to be a TC issue.
Unsuccessful fixes attempted included:
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ADA Fixes for Robohelp: Frames & CSS Issues

Fellow Robohelpers:
I am attempting to resolve a set of major issues within Robohelp 8
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Hi,
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If you want to let Adobe know your wish, use the wish form: https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform&product=38
Greet,
Willam

Complicated possible workaround for Keynote to Quick Time issues etc.??

I've been experiencing many of the issues already presented here. This is obviously a major issue that Apple may already be trying to fix for an update, but they never tell anyone what they are doing. My project contains .mov files with audio and they just don't behave, the audio is off and movie files either play with disjoionted audio, or, freeze on the first frame. Also, half the transitions don't export to quick time, idvd or any other format I've tried.
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Eye250 is not ideal for commercial projects because I seem to have some quality loss, BUT, I was importing to a G4 mac Mini so maybe that's an issue as well. If anyone else has an external digital video input device and two Intel machines, could they please try this out and see if the quality is HD.
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Sadly, IP printing is not a feasible solution for me. When I configure it as you've described, the print job goes to the queue and stalls with this message--
Network host '192.168.0.187' is busy; will retry in 10 seconds...
This print-once-then-never-again issue is very frustrating. Airport express has been an unreliable print server from the get-go. The firmware hasn't been updated in two years and Apple has never published a list of supported USB printers. It's one of those things they want reps in the apple store to be able to verbally tell people that the product will do, but in writing, "good luck with that."
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Seth

Green frames on timeline. RAM issue? GPU issue?

Hi guys!
Have anyone experienced that?
These green frames at timeline. After that my Program Monitor freezes and crashes and soon after Premiere too. There is no wat out. It freezes and doesn't close.
I am using Premier Pro CC 2014 at Windows 7 Home Premium.
Another thing: Adobe recommend 8GB of RAM and I have these 8GB and constantly apears RAM low memory, sometimes it crashes just after the message. It can be a low RAM issue? So why Adobe recommend 8GB if it's not enough?
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Thank you for your prompt answer.
I have just read the article you linked over.
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If we consider the figue on how memory compression works, it seems like it is all good but it still doesn't account for why I am using more memory for the same runing processes. I mean, in my case it does not free up memory in the general sense, it litteraly eats memory and THEN frees it up when needed. And why devices use more than twice the memory than others.... this is nuts to me.
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Is there a workaround for websites that use "frames" when Safari does not support?

Is there a workaround for a website that requires "frames" when Safari (5.0.6) does not support it?

Has anyone found a work-around for this that works?
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I need a work around for the field issue apparent when down-converting HDV to DVD.
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I can not convert to 720P60 or 480P, as FCP converts it to 30P and then doubles the frames, and the motion is jittery.
I could dump it to camera and then down-convert in camera, but I have heard this is not a great method either.
I have seen in another forum to save the HDV timeline in FCP as a HDV quicktime movie, and then import that into DVD studio pro and have it down-convert, but DVD studio pro says this is an "incompatible file".
How do I get 1080i HDV footage onto a DVD so that it looks acceptable?

I had a similar problem with HDV (1080i shot on Cannon HV-20) footage, looks great in post and terrible when converted (herringbone lines and too many artifacts.) I’ve successfully used the Bonsai method on another piece I did but the footage was shot on a HVX-200 at 720 24p and there were no “action” shots. I wasn’t as successful using the method using 1080i footage and it definitely didn’t help with the fast motion shots. I did a search in this forum on HD to SD and there are a lot of helpful hints and methods. I experimented with a lot of the suggestions but in the end I was able to produce very nice and acceptable results by doing the following:
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Quick Workaround for Lion OS X Webcam/Mic Issues

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When you try to connect to your webcam or softphone, you’ll notice that you’re presented with the Adobe Privacy settings dialog if you're running Lion. However, it will not allow you to navigate away from that dialog once it’s opened, and it freezes the whole page. The selectors are disabled for the whole box. You’ll have to refresh the page to exit that dialog.
1. If you’re stuck on the Adobe Flash Privacy dialog, refresh your page.
2. Right-click (or Control + Click) anywhere in the Flash window and select “Global Settings…” (Note: You can also access your global Flash settings by navigating to System Preferences -> Flash Player)
3. Once you’ve opened the Flash Player Settings dialog, select the Camera and Microphone Settings by Site option.
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5. In order to add the site that you want to access your webcam or microphone on, click the plus icon [+]. Type the URL into the Website Domain field. Select Allow from the dropdown. Click Add.
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Some clarification, perhaps.
Kappy referred to iLife applications. The iLife suite of applications includes:
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          iPhoto
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[svn] 4910: Implementing workaround for history manager rendering issue ( Firefox/Mac) caused by a long standing player bug.

Revision: 4910
Author: [email protected]
Date: 2009-02-10 11:51:58 -0800 (Tue, 10 Feb 2009)
Log Message:
Implementing workaround for history manager rendering issue (Firefox/Mac) caused by a long standing player bug.
Bugs: SDK-17020.
QE Notes: None
Doc Notes: None
Reviewer: Alex
Tests: DeepLinking
Ticket Links:
http://bugs.adobe.com/jira/browse/SDK-17020
Modified Paths:
flex/sdk/branches/3.x/frameworks/projects/framework/src/mx/managers/BrowserManagerImpl.as
flex/sdk/branches/3.x/templates/html-templates/client-side-detection-with-history/history /history.js
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Workaround for Reader 10.1.2 print crash issue

Dear users,
Based on the feedback provided to us in relation to the recent Print crash issues on Adobe Reader 10.1.2, we are hereby providing the following two workarounds for the problem faced. Please follow the steps below to get rid of this issue:
WORKAROUND 1:
Go to Start menu to Select Devices and Printers to access all Network Printers installed on your machine. Right Click to access Printer Properties. Open the Sharing Tab and give your printer a Share Name. If you wish not to share your printer then you may choose to give it a Share Name and then select “Do not Share” Checkbox. Please make sure that all Network printers have been assigned a Share name otherwise problem will persist. Please find below the screenshot for your reference.
WORKAROUND 2:
The second work around is to turn off the Protected Mode of the Reader and the problem will be resolved right away. However, it is not advised to keep the application in non-protected mode due to security reasons and it is advisable to turn this setting ON once you are done with your printing task. You can access this setting by going to Edit-->Preferences-->General pane and can find “Enable protected mode at start-up” at the bottom of the window. Please re-start the Adobe Reader after you have made changes to this setting.
Thanks,
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Neither workaround 1 nor 2 work for me. I have a very small network, but my printer stands alone on the lan.
I'm running Windows 7 SP 1. My printer is an hp oj pro 8500 hardwired via lan. When I installed Reader 10.1, all printing stopped. It doesn't crash, but finds the printer, starts to process the file, then a "Save As" window pops up and it wants to save the file as a *.pm. If I cancel, nothing happens and nothing prints. If I Save, it takes a long time (> 1min) to process the file (simple text, 1 page), then the status box vanishes and nothing prints. I can't find the .pm file anywhere and there is nothing in the printer's queue.
I installed 10.2.1. Same thing. Tried the patch for 10.2.1 printer crash (even though I'm not really crashing. Just a whole lot of nothing) and same problem.
Reader 10.1.1 on my mac has no problems finding the printer. I'm leery of upgrading it to version 10.2.1 But we only have the one mac, and I'm stuck with the hp pc.

Workaround for Invalid Certificate with Acrobat 9.0 and Adobe Reader v.7.0?

Hello!
In Adobe Acrobat 9.0 Professional, is there currently a workaround for the following scenario?:
At our company, the source document is created in Word and then a PDF document is created using Adobe v.9.0. My colleague, who uses Adobe 9.0 Professional, places a certificate in the Header of the PDF document.
When this document goes out for sign off, the users only have Adobe Reader v. 7.0. Once these users open the PDF document and try to place their signature in to the digital signature fields, the certificate in the document becomes invalid.
Is there a way to save off the PDF in v.9 in different formats (A, F, etc.).
Would saving off the PDF in another format retain the validity of the certificate in the PDF document when other users with Reader v.7.0 try to sign the document?
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Susan Steen

Hi Steve,
fwiw - at the Forums' entry http://forums.adobe.com/index.jspa
there is this announcement.
Announcement: File Attachments Temporarily Disabled
Hide Details
We have temporarily disabled the ability to upload files to the forums in order to protect our customers/users from a potential security issue. Thank you for your patience while we mitigate this issue.
by adobe-admin at Feb 22, 2010 12:20 PM
So a file attachment may not be an option (?).
Be well...

Green frames when exporting from CC 2014

Hello. I just updateted to the newest edition of premiere pro(aswell as all the other CC software i have installed which includes phoshop,speedgrade,audition,ame, and after effects). So the versions of the software are the very latest.
My computer is late2013 macbook pro with nvidia graphics card, and i have all the system updates installed, nothing special going on.
Heres the issue:
When exporting the project, i get random green frames, full green frames. Complitely randomly, no pattern whatsoever.
My workflow have been this: Footage shot with two Sony cameras and i have encoded all the materials to mxf format with one step earlier AME version. I started the project with one step earlier premiere, and i have already done 19 out of 23 sequences that project contains, no problem at all with earlier version of ame&premiere. Now i updated to the latest 2014 cc and these green frames started to pop out randomly. I have not used any plugins or effects, only premieres own threeway colorcorrector and bightness&contrast. Parts of the clip have transparent black video as textbackground with crop effect applied and basic textlayer from premieres own text editor. I have exported few grpahics from aftereffects (both the lates and the one step earlier version) to proress 4444 format as RGP+alpha. And im exporting with using youtube SD widescreen 360p settings, nothing changed. Again, everything worked perfectly before update.
things i have tried sofar:
delete caches both manually and from each software
normal boot
pram reset
safeboot
update check
export XML from 2014 cc and import to earlier premiere -> no luck, things got messed up somehow
made a copy of both project files, i compared and changed some version number from 27 -> 26 so i could open the project in earlier premiere -> no luck (this worked back in cs6 time when i had to import cs6 project to cs5.5)
Kinda running out of time, so rest of the night im going to spend re-editing those sequences i have done today with newer version of premiere. Will adobe pay for me for these extra hours, i think my client wont approve one extraediting day(night becaus of the schedule, these must be ready tomorrow with no green frames) because of software problem?
Ask anything you want, i'm 100% sure this is not user error since everything was fine with one step earlier premiere version. I will copy&paste this to the bugreport too.
Thanks

Temporary solution for this was "export xml" after all. I had to disable all graphics and textlayers and delete colorcorrections, and flatten multicam, so i had to redo all grading ja graphics stuff in older premiere after importin FCP xml. But got the work done in time. Won't use cc 2014 in near future unless someone figures out what is wrong with green frames. (well actually now im exporting from older AME, will she if the green frames pops out there too, wouldn't be too much surprised....)

Random Green Frames in Premiere Render and Export Files

Hello!
I just switched a new MacBook Pro and am having a render issue in Premiere CC. Random green frames pop up sporadically throughout my video. This happens both on my rendered timeline and in the exported file. It seems to affect the clips with heavier color correction. What is happening and how can fix it?
Here's a link to the video on Vimeo. You will see green frames at 00:04, 00:43, 01:03, 01:39, 01:48, 01:58 and 02:25.
I'm editing on Premiere CC. Most of the clips have heavy effects work (motion, fast color corrector, RGB curves and a circle overlay for vignetting). All footage and project files are stored on a WD My Passport 2TB Portable External USB 3.0.
The footage is from a 5D Mark III set for 1080p IPB, so files are .movs.
Exporting in H.264 with the Vimeo HD 1080p 23.976 preset, not changing any of the preset settings. But again, the issue also occurs pre-export, after rendering on the timeline.
MacBook Pro
Retina, 15-inch, Mid 2014
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Problem fixed!
Someone from the Adobe support team instructed me to change the renderer to software only mode. This can be changed under File>Project Settings>General. More specifically, I changed it from Mercury Playback Engine GPU Acceleration (Open CL) to Mercury Playback Engine Software Only. I deleted the old render files and reexported without any further issues.
Success!

Workaround for H264 playback bug on Android?

We have been doing extensive testing on H264 playback in both FLV and MP4 containers on Android AIR 3.2 / 3.3 (beta 3) for ICS. The process is documented here:
https://bugbase.adobe.com/index.cfm?event=bug&id=3164920
Summarized:
==========
Android AIR 3.2 / 3.3 (beta 3) H264 playback (both in FLV and MP4 container) on Android 4 is severely broken.
Video object (not StageVideo) with H264 content is:
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Best,
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Co-founder
WeVideo

Hi,
I just wanted to follow up. It looks from your bug comments like the issues you experienced in AIR 3.2 have been resolved AIR 3.3.
Are there any outstanding problems that you're seeing with regard to the issues you've described that we need to look into further for AIR 3.3?
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Potential workaround for green frame issue

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