PPD field grayed out.....How do I get the PPD field populated? Windows 7 x64

I have an employee running Illustrator in the Creative Cloud and for whatever reason her PPD field is grayed out when she goes to print. My other two employees running this both have the Fiery file for the printer we have as an option. Any idea how I can get the PPD field populated?

Permissions issues on the PPD files or the printer... Or the driver has never been fully installed in the first place due to whatever technical or again permissions issues...
Mylenium

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hi! javax.swing.JButton[,140,5,60x25,alignmentX=0.0,alignmentY=0.5,
border=javax.swing.plaf.BorderUIResource$CompoundBorderUIResource@1ebcda2d,
flags=296,maximumSize=,minimumSize=,preferredSize=,defaultIcon=,disabledIcon=,
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System.out.println( "hi!! " + ( (JButton) e.getSource() ).getText() );I think the problem is solved..If your need is to know the text of the button, yes.
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Please click "Accept as Solution" if your problem is solved.
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