Premiere CC crashing when MP4 files in timeline?

I have a project that keeps freezing up whenever I try to play MP4 files in the timeline. Other codecs aren't having any issues, and this wasn't a problem with the previous version of Premiere CC.

It seems to be the newest version of Premiere CC that crashes every time a certain mp4 file plays in the timeline. The previous version of Premiere CC didn't crash with the same project and mp4 file. It has only started crashing since the v8 update. It crashes about 10-20 seconds every time it plays through the file.
Haven't installed any additional codec packs that I'm aware of.

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