Premiere Elements 3.0 doesnt' work on Vista?

You idiots. I won't buy any more HP because they didn't support their products and my dell laptop crapped out so they are off my list. Now you Adobe? I purchased PE3.0 and expected to be able to use it for a couple of years. Microsoft won't support xp on new machines and you won't support PE3.0 on Vista? You idiots. How about comping me on a video ed program that does? Disgusted and dissatisfied. Fix it or your off the list. [email protected]

With regards to compatibility of software and OS's (plus hardware), there seem to be only two camps, with no middle ground. One camp wants legacy software to always work 100% with whatever comes down the pike. The other camp can't tolerate that there are newer, better OS's, or hardware, that the current applications cannot, or do not, take full advantage of.
MS locked itself into a very small, dark room, when trying to keep every new OS backward compatible with the earliest forms of DOS. This allowed Apple to really jump them.
Unfortunately, a user cannot have it both ways. At some point, legacy software, and hardware, must be abandoned, or at least relegated to a computer set up in the back of the office, that only gets used, when one encounters some of the older formats, etc.
Hunt

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Want to use Premiere Elements 4 or newer with Windows Vista 64 bit??

We bought a new pc with Windows Vista 64 bit - but are now having problems using my Photoshop Elements6 and Premiere Elements 4 with our new pc. it says on the box and on the web - that it is compatible with Vista - so why isn't it working for us? Do i need to buy something else - and if so what?

I am not sure completely about Photoshop Elements - but my main issue is with Premiere Elements....i need to find a program that will work so i can work with all my videos. Trying to find out why it doesn't work or how to get it to work.
Date: Mon, 8 Jun 2009 21:24:11 -0600
From: [email protected]
To: [email protected]
Subject: want to use Premiere Elements 4 or newer with Windows Vista 64 bit??
What problems with PSE?
>

Premiere Elements 4.0 stops working when adding a title

Whenever I add a title, it quickly goes to "Adobe Premiere Elements.exe has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available"
What to do? Thank you in advance for any input on the matter.

Let me premise my responses by, Prem Elem had been working fine and this issue just started not too long ago
Processor: 3500+ AMD Athlon 64 processor
RAM: 1GB Free? Not sure what you mean.
Defrag space: just analyzed. All ok
OS: Vista, not sure if fully updated...need to check
QT: just updated
Camcorder: Panasonic PV-GS80
Proj Settings: Not sure what you mean, "New Project?"
I'll make sure Vista is updated. Thinking about getting more RAM. It does say 1GB for on the "System Reqs" for Prem Elem
Thanks

Premiere elements 11- PitchShifter not working?

Pitch shifter in Premiere elements 11 is not working as good as it was in Premiere elements 7. Here's some of my issues:
When I change the pitch, the end of the audio is cut off/out of sync
When a clip is short, the audio won't play if it has the pitch shifter effect
When I split a clip with pitch shifter applied, the audio skips
I would like it if the pitchshifter would be more like the one that was in premiere elements 7.

Two questions... does your project match your video?
Importing Video http://forums.adobe.com/thread/1065281
-and project settings http://forums.adobe.com/thread/1112086
And, just what are you editing?
Report back with the codec details of your file, use the programs below... a screen shot works well to SHOW people what you are doing
http://forums.adobe.com/thread/592070?tstart=30
For PC http://mediainfo.sourceforge.net/en or http://www.headbands.com/gspot/
For Mac http://mediainspector.massanti.com/

My serial number for adobe photoshop elements 12 and premiere elements 12 does not work

My serial number for adobe photoshop elements 12 and premiere elements 12 does not work. On adobe.com it shows that the serial number I received is associated with adobe photoshop elements 9 and premiere elements 9. I have purchased those products in the past, but just recently upgraded to elements 12. I can use the the photoshop organizer, but can't open the photoshop editor.

You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/

"Adobe Premiere Elements 13 has stopped working"

I got a copy of Premiere Elements 13 on "Black Friday" (one month ago). I am using stabilization and sometimes get "Adobe Premiere Elements 13 has stopped working". I have been guessing at the problem and run several experiments - one being; stabilize a clip in it's own project and create an MP4 to use in the final project. The latest clip seems to render fine, but crashes on playback (sometimes this happened on version 12 but not so consistently and often. I'm running 64 bit Windows 7 Home Premium, with 6GB RAM, 3.30GHz, Intel Core i3 - 4 core processor. I use two monitors with the built-in video hardware. Rendering max's out all four cores while stabilization taxes the RAM. Where can I look to find out more details about this problem (only guessing with anything less)? Thanks for the help.

Ray
Thanks for the reply with further details and results.
The generalization is that you (manually) or the project (automatically) sets the project preset to match the properties of the source media.
But, if you have more than one format to import, you can still import that "atypical" format into the project (a project cannot have more than one project preset). But, the Shake Stabilizer will not stabilize it since it's properties do not match the description of the project preset. You can easily understand this by looking at the description of the project preset that has been set for the project and comparing it with specification of your video source. But, I have not yet found that such a situation creates a project/program "stopped working" as in shutting down the project/program.
I suspect a major factor when you run into a Shake Stabilized induced project/program shutdown is computer resource demands of the feature for the video which is requiring the stabilization. And, I have found that the stabilization times can be long.
Consequently, if the Shake Stabilizer does not cause the project/program to shutdown when asked to stabilize a video clip (without other effects). I am very guarded in the outcome, especially stabilization times, when the Shake Stabilizer is asked to stabilize a video clip to which other effects have already been applied.
We will looking forward to your results.
Thank you.
ATR

Adobe premiere elements 13 has stopped working message

Every time I open adobe premiere elements 13 and download any form of media, in about every 2-3 minutes when i'm editing my video, A message will come up stating that "Adobe Premiere Elements 13 has stopped working." It forces me to close the application. I went to a computer expert and he said that my computer meets all the requirements of the software and even exceeds some of them since it's only 2 years old. Why does this keep on happening to me and how do I fix it?

senseimike
Premiere Elements 13 on what computer operating system?
Have you updated 13 to 13.1 using an opened project's Help Menu/Update? If not, please do so.
Now the usual drill questions...
1. Do the problems exist with and without the antivirus and firewall(s) disabled?
2. Are you running the program as Administrator?
3. Are you using a pen and tablet device instead of a mouse?
4. Is your video card/graphics card up to date according to the web site of the manufacturer of the card. According
to the Device Manager/Display Adapters, how many video cards/graphics cards is your computer using? Are you running
a multi- monitor system?
5. Is the latest version of QuickTime installed on your computer along with Premiere Elements 13/13.1?
6. What are the properties of your source media including file extension and duration? Knowing brand/model/settings of the camera that
recorded the videos is probably the quickest way to get at that needed information. What project preset are you (manually) or the project
(automatically) setting?
7. What specific edits are you doing in the project when the program crashes/shuts down? Is there any consistency to the "stopped working"?
You talk about every 2 or 3 minutes in the workflow. But what is the size of the project by the time the problems set in....2 or 3 minutes
from the time you started the project or 2 or 3 minutes after you have been working on the project for 10 to 90 minutes?
Please review and consider the above, and then we will decide what next.
Thank you.
ATR

Premiere Elements 10 has stopped working

Actually it has not worked yet.
I just installed the Premiere Elements 10 - again, followed all the details.
My laptop is Acer Iconia 6102 dual screen touchbook
Windows 7, Intel Core i5 CPU M480@ 2.67GHz, sys mem= 4gb
Toshiba MK6465GSX disk drive, Intel HD Gaphics
The computer is new.
The dialogue says that Premiere Elements 10 has stopped working and will shut down.

This machine has only the one drive listed, nothing hidden. 512 gb free, removed some unecessary files. I did manual updates for the hardware and all software, everything is up to date. Went through the preceeding steps. There was no need to scan suorce files, I have nothing uploaded. The program will not complete its startup. The splash page pops up,dialogue flashes all the drivers and files being loaded, then quits. Does not open. The Organizer opens, but I still cant get PE to open thru it either. My computer wont allow me to change resolution. Could the fact that this machine is touch screen, dual display have anything to do with it? Using up too much resources? The resuorce monitor is idle @ 0. My Windows Movie Maker works fine.

Redemption code for Adobe photoshop/premiere elements 11 does not work

redemption code for Adobe photoshop/premiere elements 11 does not work

I am having the same issue except that my premiere elements code worked great, but the photoshop elements key failed. Ugh.

Adobe premiere element 12 doesn't work without administrator right

adobe premiere element 12 doesn't work without administrator right.
I have these 2 messages after i had selected a New project:
Premiere elements debug event
premiere elements has encountered an error
[..\Src\Core\Preferences.cpp-347]
Microsoft visual C++ Runtime library
Runtime Error
Programm:C:\Program Files\A..
This application has requested the Runtime to terminate it in an unusual way

then start as administrator.
if you want to automate that: http://technet.microsoft.com/en-us/magazine/ff431742.aspx

Adobe premiere elements.exe has stopped working

Hi,
Overclocked Quad Core 3.4
4 GB RAM
7900GS Graphics
Vista 64Bit SP1
Asus 5pk-e mobo with onboard sound and lan.
I've just captured 3 x Tapes of video footage from my Sony HC-3 DV Camcorder as i just can seem to work on the project. I keep getting:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Adobe Premiere Elements.exe
Application Version: 4.0.0.0
Application Timestamp: 46df9114
Fault Module Name: ImporterAVI.prm
Fault Module Version: 4.0.0.0
Fault Module Timestamp: 46df940a
Exception Code: c0000005
Exception Offset: 000058b7
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 2057
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
It's really anoying now. any ideas.

This is really anoying me now.
It's simply keeps crashing when zooming in and out the timeline and when browsing through the media.
All photos are in jpg and video is AVI imported from Sony HC3 using DV Tape and Premere Element 4.0
Problem signature:
Problem Event Name: APPCRASH
Application Name: Adobe Premiere Elements.exe
Application Version: 4.0.0.0
Application Timestamp: 46df9114
Fault Module Name: ImporterAVI.prm
Fault Module Version: 4.0.0.0
Fault Module Timestamp: 46df940a
Exception Code: c0000005
Exception Offset: 000058b7
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 2057
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
Any ideas?

Why Premiere Elements 10 doesn't work smoothly?

First of all I am using Windows Vista 32 bit (on a HP Pavilion dv6).
Actually it happens lately that the software video screening doesn't work properly smooth so that i cannot see the video into the software and i must export it if i want to see the result. It stops, that makes working impossible.
By the way, since two weeks, when i open the software, a screening tells me that i have to update the video card, if i want better performances.
If i click "OK", Premier however starts, but it doesn't work smoothly, like i told. The ironic fact is that i had already update the version of video card, so i've got the february version.
So my question is: what do i have to do? have i to change my video card? Or what else?
Plese help me
Thank you
Riccardo

Riccardo Pesare
To help others following your Premiere Elements 10 Windows Vista 32 bit issue, I am posting the link to your recent thread in which we discussed the matter and went through troubleshooting.
http://forums.adobe.com/thread/1259758?tstart=0
The conclusion that I arrive at when the thread was ended,
if
a. you have the latest video card driver version according to the web site of the manufacturer of that video card
and
b. you have deleted the BadDrivers.txt file and still have the problem
then
this situation is indicative of replacing the video card with another supported video card
(as per the comments of Daksha123 in the thread that I cited in our recent discussion of this matter)
So in summary,
if user is getting warning message : "We have detected an incompatible display driver. To get a better and faster playback performance, please update your display driver "
1. User should try to get the latest driver for the card available on those systems,
2. If user is getting same message again even after updating the driver, try to re-launch app after deleting BadDrivers.txt file,
3. If even deleting “BadDrivers.txt” is not working and they are again getting same message, then that driver is really a bad driver for PRE9. PRE9 will run in pure software mode in that case.
But, I wonder what would happen if you just uninstalled and then reinstalled the present video card driver?
We will be watching for your progress.
Thank you.
ATR

I've sent my student ID but Premiere Elements 8 still isnt working

Hey,
Im in Australia and i bought Premiere Elements 8 (the education version). I read through the instructions of how to register which didnt help, then found out that i had to send a copy of my Student ID to use it. So i did that but i dont know if i did it wrong or if my student ID doesnt register with Adobe? I've registered it and sent the ID but no reply after a couple of weeks.

I've bought several Adobe products at Educational Pricing.
You can purchase them through a 3rd party (such as academicsuperstore.com) or directly from Adobe. Whoever you purchase from is responsible for confirming your eligibility.
In any event, I'm fairly sure there is not a separate "educational version" of the software. Once your educational eligibility is confirmed, you are sent the same commercial product as everybody else. IOW, there's no "educational version" of their software, only "educational pricing".
I've never heard of buying the educational product, then having to send your ID in. It should work the other way around. Neither Adobe nor an authorized reseller will send you the software without first verifying your eligibility.
Unless things work differently Down Under....?

My seriel number for getting adobe premiere elements 12 doesn't work, how can i do ?

Hi!
I bought a canon camera in November and a pack of lightroom 5 and adobe premiere elements 12 were with the camera.
Then i have 2 serial number and when i put the premiere element serial number for getting the app, it doesn't work, the error message says that " we can not validate this serial number please contact the customer service"
But it's the right number and i don't know what to do...
Help please

Did you get a disc for the software? Are you sure you are installing version 12?
See if the following helps: Error unable to validate serial number | CS6

"Adobe Premiere Elements 11 has stopped working"

Hi,
I have been having problems with getting Adobe Premiere Elements 11 to open. It was working fine for a year and then I haven't been able to get it to open. I have tried running the program as an administrator, uninstalling and reinstalling and deleting other material from my notebook but it always comes up with the same error message.
These are my computer details:
Manufacturer: Toshiba
Model: Notebook
Rating: 5.9 Windows Experience Index
Processor: Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz 2.40 GHz
Installed Memory (RAM): 8.00 GB (7.89 GB usable)
System type: 64-bit Operating System, x64-based processor
Pen and Touch: No Pen or Touch Input is available for this Display
Serial Number:
[personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not Adobe support, please do not post personal information]
[If you are posting using email, please turn your 'sig file' function OFF for posting]
Why is this occurring and how do I ensure that the program runs again? Looking at other forums and posts, I see that others have been having the same problem.@

•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
Do you have dual graphics adapters?
Go to the Windows Control Panel and select Hardware and Sound and then select Device Manager... In Device manager you click the + sign to the left of Display Adapters... and see if 2 are listed
IF YES, read below
-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-http://forums.adobe.com/thread/1001579
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
-link to why http://forums.adobe.com/message/4685328
-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2

Premiere Elements 3.0 doesnt' work on Vista?

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