Premiere Pro CC 2014 crashing when trying to see a sequence
This is the error message I keep receiving -
[/caravan/releases/2014.09/shared/adobe/MediaCore/Backend/Src/Sequence/PersistentGroupCont ainer.cpp-279]
The only variant I've seen is when I try opening the same sequence in Premiere Pro CC, not 2014.
I've tried importing in the exact sequence to a fresh new project and it drops the import altogether. Has anyone seen this happen across multiple versions of cleanly installed Premiere?
Hi Cityroom,
This might be helpful: https://forums.adobe.com/thread/1394068?tstart=0
Thanks!
Rameez
Similar Messages
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Premiere Pro CC 2014 crashes when loading project file
Hi guys, any help on this is much appreciated as I have a job due in 18 hours and I'm in big trouble if I can't fix this.
I've been editing a project in Adobe Premiere Pro CC 2014 (updated to the latest version) and when I tried to access the same file today it is giving me the error message:
'Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project.'
I had saved other version files and they all seem to be working properly so I know it's not my HD that is corrupt. In fact my suspicion is that it has something to do with a blur effect i'm using. The only problem is, I can't even access the file to delete the effect as the project file won't open.
Information about my computer:
I am using a Macbook Pro
OS X version 10.9.4
2.6 Ghz Intel Core i5
Memory 16 GB, 1600 MHz DDR3
Any suggestions/comments would be appreciated.Guys I solved my own problem - thought I'd share with you how in case anyone else is having this problem -
I came across this thread
Premiere Pro CC error message and crash
which had the suggestion -
"Do tou have after effects installed? If yes, please try to import the main sequence into it and then export it as premier pro project from file/export ootion and then try to open that in premiere pro."
This didn't work for me too but I did try and import my existing project into a new project and copy all the files over. Works fine now.
I don't know if I will have the same issue again tomorrow so I'm going to render out a super high res video before I close premiere just in case -
Premiere Pro CC 2014 crash when I Click and Drag
Hi All, I have a problem with Premiere CC 2014 that is driving me crazy!
The issue is as follows:
If I try to drag a clip, sequence, effect or transition anywhere within the premiere, it will crash - with "Sorry, a serious error has occurred" message. The program will crash, quit and the saved recovery project is usually healthy (luckily!). BUT, as soon as I've re-started the program, and reloaded the project - or any project for that matter - the problem persists. As soon as I click and drag, Premiere crashes!
In order to 'reset' this, I have to restart my machine. Once I have done so, I can continue editing as normal for a while (not long, perhaps up to an hour, or so) but eventually, it WILL crash again. I've not been able to work out what I have to do in order to trigger this - it seems random. But once it's happened, only restarting my computer will resolve it - and then only temporarily.
Here are all the facts:
The crash ONLY happens when I drag something... This can include moving a clip on the timeline, dragging a clip form the source viewer or project window, dragging an effect or transition.
The crash happens after I have clicked, as soon as I start to move my mouse.
I CAN click and drag to extend in and out points on the timeline, and I can do 'insert' edit using the button on the source monitor. No crash here.
The footage plays fine.
I am trying this on a CLEAN OS X install, with only Adobe packages installed, to eliminate any potential of interference from other programs. There are no third party plugins or drivers installed. No user data installed either (preferences, photos, documents, etc) - as fresh as it comes!
I am not running Time Machine in the BG
My system is: Macbook Pro 2011, 16GB Ram, 1tb SSD, OS X Yosemite 10.10.1. Intel Graphics card, so no option to turn on or off hardware acceleration. It is set to software only.
I have tested this with projects and footage on an external drive, as well as internal, same issue.
I noticed the issue had started on, or around 25-27th November 2014.
Interestingly, I have noticed that once this crash has occurred in Premiere, a similar problem will occur in After Effects as soon as I drag a file or layer... doesn't matter what the layer is. The crash seems less elegant here, I don't get an error message, it just freezes and I have to 'force quit'. Again, the problem persists until the machine is restarted.
I have been using my macbook and premiere pro cc 2014 on Mavericks for a long time, and had no problems - so I know it should work fine! The only things that changed were an update to Yosemite, I started using Time Machine to make regular backups, I installed a few new fonts and any CC updates that happened in the background... I can rule out most of these because of my fresh install, with no user data, fonts plugins or time machine to confuse matters... It must be an Adobe bug with Yosemite!
Any ideas?
Thanks so much in advance!!Hi Vince,
vince_email wrote:
...The only things that changed were an update to Yosemite, I started using Time Machine to make regular backups...
Please check this blog post. Updating from Time Machine can cause this issue: Premiere Pro CC, CC 2014, or 2014.1 freezing on startup or crashing while working (Mac OS X 10.9, and later).
Thanks,
Kevin -
Premiere Pro CC (2014) crashing when making a sequence
I just did a clean install of OS X Yosemite and installed Creative Cloud on my 2008 MacPro. Every time I make a new sequence or open a saved Premiere Pro CS6 project, Premiere Pro CC 2014 always crashes. I am not sure what is going on because before I updated OS X from Mavricks, I used Premiere Pro CS6 with no issues at all. Please help! Thanks!
Here are my MacPro settings:
Here are the errors I am getting:
That blank space usually says this:Ok I have seemed to "fix" the problem. I have two video cards on my MacPro:
I have a three monitor setup with two monitors on the 2600 XT and a single monitor on the 6870. I unplugged the two monitors on the 2600 XT and created a new sequence and it didn't crash. Not quite sure what is going on with this because this was never an issue while I was running Adobe Premiere Pro CS6. I still do want to run a three monitor setup but the 6870 doesn't want to support three monitors. Hopefully there is an update from Adobe that will fix this issue.
Is there a way that Premiere will not try to use the other video card? -
Premiere Pro CC 2014 crashes when deleting keyframes on photos
As the title says, I'm getting a crash every time I delete keyframes from photos I've done "Ken Burns" style moves to. It gives me the old "A serious Error has occurred" message and poof.
This never happened with CS6, CS5.5, CS5, CS 4.5...well...you get the idea!
Is there a workaround or is this a new bug that needs to be dealt with?
Next time it happens I will take a screen grab but I have a serious deadline to meet right now.Process: Adobe Premiere Pro CC 2014 [696]
Path: /Applications/Adobe Premiere Pro CC 2014/Adobe Premiere Pro CC 2014.app/Contents/MacOS/Adobe Premiere Pro CC 2014
Identifier: com.adobe.AdobePremierePro
Version: 8.2.0 (8.2.0)
Code Type: X86-64 (Native)
Parent Process: launchd [212]
Responsible: Adobe Premiere Pro CC 2014 [696]
User ID: 501
Date/Time: 2015-01-28 10:11:49.817 -0700
OS Version: Mac OS X 10.9.5 (13F34)
Report Version: 11
Anonymous UUID: C952FF8E-A6AA-F0DE-6B82-B28EFDDF79A8
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 2079
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=624.6M resident=382.1M(61%) swapped_out_or_unallocated=242.5M(39%)
Writable regions: Total=2.1G written=558.9M(26%) resident=1.2G(55%) swapped_out=0K(0%) unallocated=967.7M(45%)
REGION TYPE VIRTUAL
=========== =======
ATS (font support) 32.1M
ATS (font support) (reserved) 8K reserved VM address space (unallocated)
CG backing stores 21.6M
CG image 524K
CG raster data 48K
CG shared images 204K
CoreImage 72K
Foundation 4K
IOKit 644.0M
IOKit (reserved) 268K reserved VM address space (unallocated)
Image IO 816K
Kernel Alloc Once 8K
MALLOC 547.1M
MALLOC (admin) 32K
Memory Tag 241 116K
Memory Tag 242 12K
Memory Tag 249 156K
Memory Tag 251 36K
OpenCL 474.6M
OpenGL GLSL 1664K
STACK GUARD 56.1M
Stack 25.8M
VM_ALLOCATE 76.4G
VM_ALLOCATE (reserved) 444K reserved VM address space (unallocated)
__DATA 84.4M
__IMAGE 528K
__LINKEDIT 225.7M
__NV_CUDA 456K
__TEXT 398.9M
__UNICODE 544K
mapped file 72.0M
shared memory 68K
=========== =======
TOTAL 78.9G
TOTAL, minus reserved VM space 78.9G
Model: MacPro4,1, BootROM MP41.0081.B07, 8 processors, Quad-Core Intel Xeon, 2.66 GHz, 64 GB, SMC 1.39f5
Graphics: NVIDIA GeForce GTX 680, NVIDIA GeForce GTX 680, PCIe, 2048 MB
Memory Module: DIMM 1, 8 GB, DDR3 ECC, 1066 MHz, 0x85F7, 0x463732314755363546393333334700520000
Memory Module: DIMM 2, 8 GB, DDR3 ECC, 1066 MHz, 0x85F7, 0x463732314755363546393333334700520000
Memory Module: DIMM 3, 8 GB, DDR3 ECC, 1066 MHz, 0x85F7, 0x463732314755363546393333334700520000
Memory Module: DIMM 4, 8 GB, DDR3 ECC, 1066 MHz, 0x85F7, 0x463732314755363546393333334700520000
Memory Module: DIMM 5, 8 GB, DDR3 ECC, 1066 MHz, 0x85F7, 0x463732314755363546393333334700520000
Memory Module: DIMM 6, 8 GB, DDR3 ECC, 1066 MHz, 0x85F7, 0x463732314755363546393333334700520000
Memory Module: DIMM 7, 8 GB, DDR3 ECC, 1066 MHz, 0x85F7, 0x463732314755363546393333334700520000
Memory Module: DIMM 8, 8 GB, DDR3 ECC, 1066 MHz, 0x85F7, 0x463732314755363546393333334700520000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.7f3 14616, 3 services, 15 devices, 1 incoming serial ports
Network Service: Ethernet 1, Ethernet, en0
PCI Card: NVIDIA GeForce GTX 680, Display Controller, Slot-1
PCI Card: NVIDIA GeForce GTX 680, NVDA,Parent, Slot-1
PCI Card: pci1b4b,9230, AHCI Controller, Slot-2
PCI Card: pci1b73,1100, USB eXtensible Host Controller, Slot-4
Serial ATA Device: OWC Mercury Accelsior PCIe SSD, 479.95 GB
Serial ATA Device: HL-DT-ST DVD-RW GH41N
Serial ATA Device: WDC WD10EADS-65L5B1, 1 TB
Serial ATA Device: WDC WD2002FAEX-007BA0, 2 TB
Serial ATA Device: WDC WD20EADS-00R6B0, 2 TB
Serial ATA Device: WDC WD20EADS-00R6B0, 2 TB
Serial ATA Device: MARVELL VIRTUALL
USB Device: TOURO Mobile 3.0
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub in Apple Pro Keyboard
USB Device: iLok
USB Device: USB-PS/2 Optical Mouse
USB Device: Apple Pro Keyboard
FireWire Device: built-in_hub, Up to 800 Mb/sec
FireWire Device: SAFFIRE_PRO_40, Focusrite, Up to 400 Mb/sec
Thunderbolt Bus: -
Premiere Pro CC 2014 crashing when playing back especially when playing back graphics.
I updated Premiere Pro to CC 2014 last week and found it crashing a lot when playing back especially when playing back graphics. Has anyone else had this problem?
More information needed for someone to help... please click below and provide the requested information
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840
What is your exact brand/model graphics adapter (ATI or nVidia or ???)
What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
For Windows, do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us -
Premiere Pro CC 2014 crashes while trying to export to the Media Encoder.
When trying to adding some (most) videos to the queue in Premiere, it hangs on the Export Media window, which becomes white.
Exporting the video without using the Media Encoder still works however.Hi Cityroom,
This might be helpful: https://forums.adobe.com/thread/1394068?tstart=0
Thanks!
Rameez -
Premiere Pro CC(2014) crashing when copying and pasting clips
Has anyone found Premiere to hang when copy and pasting clips from one sequence to another, or even within the same sequence.
Sometimes, it hangs then comes back to life. Other time I just have to force quit.
ThanksI don't recall reports of such a problem. We'll need more info to attempt to troubleshoot the issue. Start with the prompts on this page: FAQ: What information should I provide when asking a question on this forum? Especially the details on your computer.
Also, please report the following:
the types of content in your sequence, particularly in segments you're pasting. The source(s) of the content, the codec(s), the duration of copied segments?
where the content is stored?
whether either sequence was imported from a third-party program via XML or the like?
the sequence settings of both sequences?
what effects & transitions are in use, particularly in the segments you're pasting?
what is resource usage before and during the copy/paste operation? Is a CPU getting pegged? Does memory usage spike precipitously? -
Premiere Pro CC 2014 Crashes When Soundediting.
Hi,
I have been editing a film on a PC 64bit, windows 7.1. For some time now.
It´s perrfectly fine until I started using the Audio Denoiser and EQ effects and doing some
basic sound editing/mixing whatever you want to call it.
Simply crashes after a while. A serious error one time (seen that Before!) and
sometimes just locks canvas and after a while crashes.
Strange!
Any solutions to this?Thanks! It works fine now!
Kind of Think I can remember that being an issue Before.
Can´t remember if it was the CS6 I was running back then. -
Premiere Pro CC 2014 crashing constantly
Premiere Pro CC was great. Premiere Pro CC 2014 is not so great!
Constantly crashing every time I go to render after a while.
It happens so inconsistently I cannot explain.
I wish Adobe would see this post and contact me to resolve.
We pay for 5 seats every month and should not have to deal with software crashing constantly.
Thanks,
JHi, I have the same problem too.
Premiere pro cc 2014 crash constantly. I found problem in the overflow of RAM when I quickly scan (review) my clips on the timeline or resize the clips.
My configuration:
Premiere pro cc 8.1; 16Gb RAM; SSD 120(where i store and work with my video); CPU Intel i72700K; Windows 7 Pro x64 -
Premiere Pro 5.5 crashes when importing mpg file
Premiere Pro 5.5 crashes when importing mpg file.
I can get the file to import if I first right click the file and tell it to "open in source monitor" then tell it to import.
When I do this it indexes the file. After it is done indexing is when I can then import the file.
Should I not just be able to tell it to import and it does the indexing?
These files that I am tryig to open were with Premiere Pro 4.Welcome to the forum.
What are the specs. of this MPEG file? Might be something in those, that is causing an issue.
Good luck,
Hunt -
Premiere pro cc 2014 crashing my system
I have a new Mac book pro (2014) 16 gbs ram.. everything is upgraded to max. downloaded the new premiere pro CC 2014. and it's crashing my system every time.
it takes about 4 mins. with the spinning ball. Then all the processes and plugins load in. Then it says "premiere pro couldn't find any capable video play modules. Please update your video display drivers
and start again" WHICH IS FREAKING IMPOSSIBLE SINCE I AM ON A MAC BOOK PRO. So sick and tired of companies not working out glitches in this crap. Could someone please help. I am so
angry and frustrated here.
SeanSomewhat figured it out and extremely frustrated.
I created another new user with administrative privileges. When i did this i got AE CC 2014 and Premiere Pro CC 2014 working. However, they will not work in my regular main account which has
administrative priviledges. On the phone with ADOBE they told me that it was a permissions issue and that it was Apple's Problem. Which I CALL B.S.!!!
I tried to repair permissions in disk utility knowing full well that it wouldn't fix the issue. How on earth would apple know what the permissions errors in folders or files are for Adobe products!!
I was very angry and upset with the Adobe technical support for this issue.
On the new mac pro i am using i was able to create the new administrator account and erase the old administrator account since i have 0 documents or old data that i have on it other than programs.
However, on my mac pro. I have well over 15 years of data on it including 100 GB of music, etc... that i simply can't just erase away. Not too interested in working on 2 different accounts either.
Not sure what to do now and i am extremely frustrated. -
Premiere Pro CC 2014 crashing on app startup, solutions exhausted??
I've seen similar fixes offered for this but I've tried all to no avail.
PPro CC 2014 version crashes on startup, right after the splash screen. Doesn't get to the actual application, just instantly whites out with "Adobe Premiere Pro CC 2014.0 has stopped working". Here's the problem details log from Windows:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Adobe Premiere Pro.exe
Application Version: 8.0.1.21
Application Timestamp: 53c7b17f
Fault Module Name: dvaui.dll
Fault Module Version: 8.0.1.21
Fault Module Timestamp: 53c76970
Exception Code: c0000005
Exception Offset: 00000000002f4e39
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 4d34
Additional Information 2: 4d34d3a7ae19b5763432cd60b19af792
Additional Information 3: 0fe8
Additional Information 4: 0fe86a744bc3a8e89178eceb53cd1d4c
I've taken the advice of others and uninstalled PPro CC 2014, restarted, updated my Nvidia drives, restarted, reinstalled PPro CC 2014, restarted, attempted to run application but same crash persists. Others also said something about changing permissions to "something"; I tried changing permissions to the cache folder I use but not sure how relevant that is, nor what to EXACTLY change for permissions, IF that's the problem.
Any advice, experience with this problem, or discussion would be appreciated. Thank you!
UPDATE 7/27/14
Uninstalled ALL Creative Cloud components / applications completely, used Adobe CC Cleaner Tool to clean out remnants of cloud. Reinstalled only PPro and Media Encoder 2014 and same thing happens for PPro, crashes instantly on startup. I did, however, get some interesting weird Encoder errors and failures during its installation via Creative Cloud desktop. Here are some photos of the error log:
I feel that something is wrong from the very start, perhaps something within dynamiclink that crashes PPro / also gives install errors for Encoder.
Any help or thoughts are appriciated!!!UPDATE 7/28/14
The preferences suggestions is indeed where the problem was. In my case, there was a Premiere Pro preferences folder that was in conflict with an earlier PPro pref folder under the Windows 7 Sync Center. I guess thats the Windows equivalent of Mac preferences issues, so be sure to check if you have any syncing conflicts, I suppose, lol. Hope this helps anybody with similar problems out there! -
Adobe Premiere Pro CC 2014 crashing
Hello,
I'm using MBP with OS X 10.9.4, 16GB of RAM with two hard drives, 480GB Sandisk SSD and the stock 750GB HDD.
My MBP is Early 2011 (8,2) model with AMD Radeon HD 6750 graphics card along with Intel HD 3000. I'm using external 27" Thunderbolt display with a resolution of 2560x1440. My project is set to use the OpenCL Mercury acceleration.
The video files I'm editing are Apple ProRes 444 sitting on the HDD drive.
My Premiere Pro CC 2014 keeps crashing all the time. Today it crashed 3 times, telling me a serious problem occurred and that Premiere must shut down. It managed to save the work. On the fourth crash, the application simply refused to play any clips, I tried to quit it, but it wouldn't, forcing me to force quit the application.
Another thing I noticed is that once I click on "open project" from the start screen it takes something like 5 sec. before the project appears. It's a small project so it should open immediately, the way it used to open in the past.
If it's relevant, I have only one installed plugin for Premiere and it's Neat Video Pro.
I don't know what's going on but Premiere Pro (CC, the one before CC 2014) used to be rock solid on this machine.
I'd appreciate any help with this issue since obviously something bad is going on.
All best,
GoranI think I may have found the solution...
I completely removed the Premiere Pro folder under User > Documents > Adobe and so far it seems to have solved the problem.
I of course backed up my projects and than deleted this folder. So far it seems it worked.
I'll know for sure in a day or two, but after constantly crashing, Premiere hasn't crashed for the last 4-5 hours of work.
Goran -
Premiere Pro CC 14 Crashing When Importing, Exporting
I am running Premiere Pro CC 2014.0 on Windows 7 Pro
Processor: Intel(R) Core i7-4770 GPU @3.40GHZ
RAM: 24GB
GFX Card: Intel HD Graphics 4600
Mercury Playback - No
No 3rd party extensions, just Premiere
The program was running fine up until yesterday when I was attempting to do some simple editing of some GoPro footage together and Premiere began to freeze and crash when rendering and exporting. I thought it was an issue with the footage so I attempted to import some video from my Canon XA20 that I was using eariler in the day I knew worked and now Premiere crashes when I attempt to import it and move it to the timeline. I have uninstalled and re-installed Premiere and the problem has not been fixed. Below are two sets of error messages I have seen in the event log.
Log Name: Application
Source: Application Error
Date: 9/17/2014 2:14:01 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: NMI-0302
Description:
Faulting application name: Adobe Premiere Pro.exe, version: 8.0.1.21, time stamp: 0x53c7b17f
Faulting module name: devenum.dll, version: 6.6.7600.16385, time stamp: 0x4a5bded7
Exception code: 0xc0000005
Fault offset: 0x00000000000016a0
Faulting process id: 0x10a0
Faulting application start time: 0x01cfd2a302bdec9a
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe
Faulting module path: C:\Windows\system32\devenum.dll
Report Id: 65f70bf3-3e96-11e4-8d5f-e03f49165c57
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-09-17T18:14:01.000000000Z" />
<EventRecordID>12818</EventRecordID>
<Channel>Application</Channel>
<Computer>NMI-0302</Computer>
<Security />
</System>
<EventData>
<Data>Adobe Premiere Pro.exe</Data>
<Data>8.0.1.21</Data>
<Data>53c7b17f</Data>
<Data>devenum.dll</Data>
<Data>6.6.7600.16385</Data>
<Data>4a5bded7</Data>
<Data>c0000005</Data>
<Data>00000000000016a0</Data>
<Data>10a0</Data>
<Data>01cfd2a302bdec9a</Data>
<Data>C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe</Data>
<Data>C:\Windows\system32\devenum.dll</Data>
<Data>65f70bf3-3e96-11e4-8d5f-e03f49165c57</Data>
</EventData>
</Event>
---------and-----------------
Log Name: Application
Source: Application Error
Date: 9/17/2014 2:25:51 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: NMI-0302
Description:
Faulting application name: Adobe Premiere Pro.exe, version: 8.0.1.21, time stamp: 0x53c7b17f
Faulting module name: IntelOpenCL64.dll, version: 1.1.0.1005, time stamp: 0x52e04aa1
Exception code: 0xc0000005
Fault offset: 0x00000000000416a0
Faulting process id: 0x12d4
Faulting application start time: 0x01cfd2a4c42ce017
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe
Faulting module path: C:\Windows\system32\IntelOpenCL64.dll
Report Id: 0d0d3a2e-3e98-11e4-8d5f-e03f49165c57
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-09-17T18:25:51.000000000Z" />
<EventRecordID>12820</EventRecordID>
<Channel>Application</Channel>
<Computer>NMI-0302</Computer>
<Security />
</System>
<EventData>
<Data>Adobe Premiere Pro.exe</Data>
<Data>8.0.1.21</Data>
<Data>53c7b17f</Data>
<Data>IntelOpenCL64.dll</Data>
<Data>1.1.0.1005</Data>
<Data>52e04aa1</Data>
<Data>c0000005</Data>
<Data>00000000000416a0</Data>
<Data>12d4</Data>
<Data>01cfd2a4c42ce017</Data>
<Data>C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe</Data>
<Data>C:\Windows\system32\IntelOpenCL64.dll</Data>
<Data>0d0d3a2e-3e98-11e4-8d5f-e03f49165c57</Data>
</EventData>
</Event>\
Any help would be greatly appreciated with this aggravating problem!!!!!
Thanks!!
DanHi,
Try to reset the preferences.
go to documents folder-adobe-7.0
rename it old 7.0
once we reset the preferences, you would loose you custom presets and keyboard shortcuts if you created any.
Thank You
Arjun
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