Premiere Pro CC won't import ANY audio file, be it an mp3 or part of an mp4 video (or other formats)

Any audio or video file I drop in to premiere will almost immediately pop up with the window
Audio Conforming Error
Error compiling movie.
Unknown error.
When I check the error/event log (little red X in the bottom corner) that window says:
"11/21/14 09:47:28  A disk error occurred while attempting to access the following files:
\\ipsse01\home$\myusername\AppData\Roaming\Adobe\Common\Media Cache Files\filename.mp3 44100.cfa"
(The actual file is on my desktop)
This happens with everything, even the stock audio files Windows comes with in the "Sample Music" folder, I tried those too to no avail.
I'm at a complete loss. I'm new to premiere pro but these are generic file formats so I don't think the issue is with the file. I haven't tried to reinstall because I'd have to go to our one network administrator/IT person (who also is the accountant for the company) so she can enter the admin user name/password in the pop up box, and she's often so busy. I'm trying to avoid bugging her if I don't need to (which unfortunately I tend to still have to do a lot)
For reference I'm running Win7 Professional 64-bit, 8GB RAM, and an i7-4610M CPU @ 3.00 GHz.

Hi Neila,
Neila@IPSUMM wrote:
Thanks for responding, but I work for a very small company and since I'm the only one who needs CC, I have the personal version installed.
Also this appears to be a blanket issue with all audio and video file formats, thus not likely a codec issue since the files I've tried so far should be covered by premiere's compatibility, the even play in windows media player with no issue.
Video itself plays fine, but any audio attached to a video, or just plain audio files will not import no matter what I try.
Sorry my info didn't help.
Two things to try.
Create a brand new project and test if you can import the problematic files.
If that does not work, change the name of the folder that contains your media files. Then try to import.
Let us know what happens.
Thanks,
Kevin

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