Premium subscribers beware! Spotify make it very difficult for you to cancel!
hpguru wrote:
I canceled my subscription easily month ago. Deleted my credit card details from Spotify. I still love service.
This is because you have an old login without Facebook. Users that are required to log in with Facebook are having trouble canceling. Spotify has required a Facebook account for almost 6 months now and nothing has been done about these cancellation problems faced by Facebook-required users.
I write this as someone who has had the unfortunate experience of trying to cancel my subscription after getting Spotify premium. Spotify themselves make it very, very difficult for you to cancel. It is an absolute nightmare. Some words of advice would be to not leave it to the last day or so before it runs out to try and cancel your subscription. You need to leave plenty of time to get it sorted before they take another £9.99 from your bank account. I really wish I had read this forum BEFORE I had subscribed and seen the vast numbers of dissatisfied users unable to cancel....I would never have done it in the first place! Don't be fooled into thinking you are inputting an incorrect password at the final hurdle when you are cancelling - you are not - they deliberately do this to make things awkward. You have to then fill in a contact form (which incidentally says could take 3 days to respond to - hence my earlier mention that you shouldn't leave it too late to start to cancel.) Because it's not a direct debit, it can't be cancelled easily by your bank either. After speaking to my bank, the only way they could do it for me was to cancel my account and open a new one! In the end, what worked for me was having to download a new internet browser and go through that. Luckily for me that worked, but I see from on here that that doesn't work for everyone. I loved Spotify and was a big fan, and my cancellation was only going to be a temporary thing untill I had a bit more money. But now that's it. I'm done with Spotify for good. It's absolutely disgusting and to my mind is almost corporate theft what they are doing in making it virtually impossible to cancel. Disgusting.
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My itunes account is messed up. How can I restore my playlist folders in itunes? The list's are there but the individual song titles aren't. They are only listed by album. I can only see the song titles as they are played at the top of my itunes. This makes it very difficult to find songs in my playlist. Also when in the itunes store, I am not able to see music genre choices, or search for a song or group.
Thank youHi dones49,
It sounds like your issue here is that iTunes can not find the files for some of the songs you have brought into it. This happens occasionally even if the songs have not been moved from the location that iTunes places them on import or purchase. When you try to use the song, iTunes prompts you to find the file, as you have seen.
To find the file, use the information in this article to navigate through the iTunes media folders -
Locate and organize your iTunes files
If you are still unable to locate the files, you may need to download them from the iTunes store again, or rip them from your CDs. See this article for assistance with downloading your past purchases -
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Thanks for using Apple Support Communities.
Best,
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Is very difficult for o download free application why
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As you can see in below pictur there is - in between numbers so is there any ways I can remove it
Hi Ruth
Welcome to the community.
I have edited there is no need for you to do so.
I can have this looked into for you, to resolve it once and for all.
Please send us an email using the contact us form in my profile you can click on the link for this form in the section 'About Me'.
Thanks
Stuart
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-) -
Why is it so difficult for BT to cancel my account...
Hi
Please can someone help me I really am at my wits end
At the begining of November I took advantage of the 10 days notice that was offered in BT’s price increase announcement to leave. The notice clearly said I could leave without incurring any penalty. So I arranged with YourCalls.net to take over both my phone and broadband service. This was duly actioned by YourCalls who gave the necessary notice to you and used the migration code you provide. Nice and straight forward wouldn’t you think!
My broadband was active with my new company on 2 Nov and this is where the problems started. I was emailed with new orders; I noted the order numbers VOL012-************ and VOL012-***********. I called to say I had not placed any new orders and could this be looked into. I was firstly told not to worry just ignore them its all part of closing your account. On Saturday 3 November I called again at about 9am a Scottish man called John, I understand, as there were 2 Scottish called John but this one was McGuiness I believe. Now he really worried me by saying my broadband had not stopped I was still being charged and that YourCalls have not used the MAC code therefore I now have a running bill as I’m still being charged for the line rent. He also told me that I now have to request a manual stop to my broadband and as the engineer has to physically go to my exchange and turn it off I will be charged a £30 cessation fee. I tried to explain that this can not be so but he was adamant YourCalls had not used the MAC code and this stop must be generated. I would therefore get a £42 bill as a result!
I worried about this until the afternoon and called back again and spoke to a lady whose name I never noted. She also agreed my broadband was active and forwarded my call to firstly the cancellation section and then onto the billing department who will talk through my newly created bill Andy confirmed I would be charged £42! I also later spoke to a Gary who said the opposite agreed my account had in fact closed, my company had used the code correctly and he would cancel the second order which was still showing as active on my account.
Monday I received a call from an Indian chap as I had put in an email query as I was still not sure if my account was open or closed. At this point I had been told yes you have active broadband to no you don’t to yes you do again. The Indian chap again agreed I have active broadband even though Gary said he had arranged to cancel the order, close my account and remove any cease fees.
The Indian chap transferred me to a very helpful man called Matthew, who actually listened to what I said and confirmed I was right all along my company had used the MAC code correctly and my broadband was with them. He said BT could not have it as well only one company can provide you at a time! He apologised for all the wrong conversations I was given and explained that BT do not have one central computer with all my calls logged so when I called and spoke to the rude Scotsman his screen did not show my broadband had been transferred. When I spoke to billing their screen said different to the cancellation department. From my observations only this seems to have caused the majority of my problems. BUT the major cause was my cancellation had not been actioned correctly an error had allowed to show I had broadband when in fact I had not, Matthew explained. He personally emailed me with confirmation that he had spoken with the relevant departments to finally get my problems resolved. This guy needs to receive some praise as he was the only one who seemed to actually genuinely care! The Scottish guy needs to go on a customer service course because he was dismissive and not interested in the slightest.
So I am hoping this is the end of it. I also received a text yesterday asking me to call BT, that was it, no explanation, no person or department to refer too!. So I dialled the 0800 number didn’t know what option to choose as I never knew which department had called me, got through to someone who after putting me on hold for 13 minutes decided she didn’t know who had sent the text or what BT wanted. Again this text was not registered as being sent on the computer she was looking at!
So all in all a pretty frustrating and stressful time. And reading your forums it seems I am not alone in my situation. It is actually a shame because BT does provide a satisfactory service in regards to the actual phone and broadband. What lets everything down is the disgraceful customer service, your live chat never worked the times I wanted to use it, your customer service agents actually have no idea what is going on with the account it seems and the Indian call centre is not helpful.
After my last 2 phone calls I agreed to participate in the survey that follows after you’ve called BT, even this didn’t work the man repeated several times how I could rate the first question by pressing my number between 1 and 7. I pressed this number 5 times and still he asks me to rate the question!
I’m sorry this has turned into a massive essay but I want you to know what it is like for an ordinary person like me and the frustration it has caused. I think the next hurdle will be my final bill I am expecting the £42 will still appear and I will have another set of calls to make all over again.
Further to the above, I have now been issued with a £86.14 bill. So even after being reassured by BT on at least 4 occasions I am STILL charged further.
I have written to BT twice and this time enclosed:
The original price increase announcement which states I can leave without penalty. As I never received this by email (BT confirmed I was actually never sent it) I called and checked and was told as it is available to view on the BT website I could leave.
Confirmation from my new company that the MAC code was correctly used.
Email confirmation that I would not receive any charges.
I respectfully request that the £55.48 contract charge be removed and also the £30 cessation charge be removed and the advance charge for broadband I no longer have £9.49!. I have this morning been assured (yet again) that these charges will be removed. I am now officially making a complaint as this is now totally unacceptable.
I have spent so much time on the phone, repeating the same information over and over again to just go round in circles. Please once and for all close down my account and do not continue to bill me further.
Ruth Hart
Solved!
Go to Solution.Hi Ruth
Welcome to the community.
I have edited there is no need for you to do so.
I can have this looked into for you, to resolve it once and for all.
Please send us an email using the contact us form in my profile you can click on the link for this form in the section 'About Me'.
Thanks
Stuart
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-) -
Your new web page makes it very difficult to find ANYTHING!
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There is no need to download anything to solve this problem.
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Back up all data before making any changes.
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Still in System Preferences, open the App Store or Software Update pane and check the box marked
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can anyone tell me how to go about setting up a separate account for one child without messing up the original account? or can anyone give suggestions about redeeming gift cards so each child does not have to keep track of the others purchases. its' causing a lot of stress around here and potential inequity. my daughter wants her own acct. i assume i would set that up under a separate email and will she lose everything?
You will indeed need another email address, but you just then set up the account as you did your current one. You can use your daughter's gift card to set up the account. I'd suggest you give each child his/her own user account in Windows, if you haven't already. That will give them each their own iTunes library and keep each child's purchases completely separate.
As to the existing content, once you've set up the user account for your daughter, just copy the content you want your daughter to have from your current iTunes library to a shared location (either on the computer or on removable storage such as a USB flash drive or an external hard drive), log into your daughter's user account, launch iTunes, and drag the content into the iTunes window. Then just authorize that copy of iTunes to that iTunes Store account (Store menu -> Authorize) and she'll be able to continue to play and sync that content. Log her into her own iTunes Store account for future purchases.
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every time I try to open fire fox I get firefox is not resonding and I can't get it to load anything. I then close the screen out and try to open it again. most of the time it take ab out 5 to 6 times to load. today it won't load at all
If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop
* Firefox 7.0.x: http://www.mozilla.com/en-US/firefox/all.html
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Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.
* http://kb.mozillazine.org/Profile_folder_-_Firefox -
Siri says "sorry I can't make a FaceTime call for you now" when I ask her to FaceTime someone. Why?
Please help!
3 things to try:
1. Try switch Siri OFF then after a minute switch back on.
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Very difficult question.........
This is a question that has not been able to be solved yet by about a dozen professionals I have ran into over the weeks trying to figure it out.
I have a logo that is over a white background that is letter boxed.
I am trying to fill the top & bottom black areas with white color to make the whole background white.
I have tried numerous amounts of composite combinations and all provide great results, but there is a major issue during transitions.
**During a transition, you can slightly and quickly (depending on the lengthy of transition) see lines from the letterbox. This is very difficult for me to explain but you can slightly see an outline of the top edge and the bottom edge of the box where the letter boxing begins. But once the transition is over, both whites mix together and you have a whole solid color.
Does anyone know what the heck I'm talking about?I'm not sure of the best way to describe it but what you're describing makes perfect sense. The two sources that you have layered are not identical, so as you dissolve and the layers become less opaque you start to see the differences.
Two easy fixes and Brian already gave you one.
The other thing you can do is export the composite you have created and then reimport the new file. Once it has been combined in his way you won't have that problem.
PS... I'd be suspect of those "Pro" qualifications if they couldn't figure that one out.
EDITED
Whoops. Sorry, I see that Tall already made my suggestion #2... Sorry Stretch.
rh
Message was edited by: Randy Holder -
Create view...very very difficult....
I have this view:
CREATE OR REPLACE VIEW ANAGR ( SITE_ID,
COD_ID, NOP, ADDRESS, PROP) AS
SELECT SITE.SITE_ID, COD_IMM.COD_ID,
'AA',
SITE.ADDRESS1, LS.PROPRIETA
FROM LS, COD_IMM, SITE, RM, DP
WHERE RM.LS_ID = COD_IMM.LS_ID
AND SITE.SITE_ID = COD_IMM.SITE_ID
AND LS.LS_ID = RM.LS_ID
AND SITE.SITE_ID = RM.SITE_ID
AND RM.DV_ID = DP.DV_ID
AND RM.DP_ID = DP.DP_ID
AND (DP.FLAG_GR='2' OR
(DP.FLAG_GR='1' AND COD_IMM.ADMIN IN ('AAAA','TTTT')))
GROUP BY SITE.SITE_ID, COD_IMM.COD_ID,
'AA',
SITE.ADDRESS1,
LS.PROPRIETA
TABLE cod_imm is create every night with a stored procedure:
(INSERT INTO COD_IMM (COD_ID,LS_ID,BL_ID,SITE_ID,ADMIN)
SELECT BL.COD_CONV_BL||'-'||RM.LS_ID COD_ID ,RM.LS_ID,RM.BL_ID,RM.SITE_ID, BL.AMMINISTRATORE
FROM RM,BL
WHERE RM.BL_ID=BL.BL_ID
AND BL.COD_CONV_BL IS NOT NULL
AND RM.SITE_ID IS NOT NULL
AND RM.LS_ID IS NOT NULL
GROUP BY BL.COD_CONV_BL,RM.LS_ID,RM.BL_ID,RM.SITE_ID, BL.AMMINISTRATORE;
COMMIT;
COD_ID...........LS_ID........BL_ID.......SITE_ID.......ADMIN
A00-0-000001.....000001........000022......000002........AAAA
A00-1-000001.....000001........000023......000002........AAAA
A00-2-000001.....000001........000024......000002........AAAA
A00-3-000001.....000001........000025......000002........AAAA
B00-0-123456.....123456........123111......000009........AAAA
B00-1-123456.....123456........123112......000009........AAAA
S00-0-567890.....567890........222222......567890........AAAA
T01-0-567888.....567888........222233......567890........AAAA
T01-1-567888.....567888........222234......567890........AAAA
R01-0-111111.....111111........000003......999999........AAAA
R01-1-111111.....111111........000004......999999........AAAA
R01-2-111111.....111111........000008......999999........AAAA
Z01-0-333333.....333333........333333......333333........AAAA
the cod xxx-y is a autoincrement for each bl_id
TABLE SITE:
SITE_ID PRIMARY KEY
TABLE LS
LS_ID PRIMARY KEY
TABLE DP:
DV_ID PRIMARY KEY
DV_ID
COR
DOM
TEM
FEN
ALA
ALB
ACE
TABLE RM (25000 RECORDS):
RM_ID PRIMARY KEY
BL_ID FK ON BL
SITE_ID FK ON SITE
LS_ID FK ON LS
DV_ID FK ON DP
RM_ID......BL_ID.......SITE_ID.........LS_ID.......DV_ID
0001.......000022.......000002.........000001.......COR
0002.......000023.......000002.........000001.......DOM
0003.......000024.......000002.........000001.......INT
0004.......000025.......000002.........000001.......TEM
0009.......123111.......000009.........123456.......COR
0010.......123112.......000009.........123456.......FEN
0020.......123113.......000009.........123456.......DOM
0031.......222222.......567890.........567890.......TEM
0035.......222233.......567888.........567888.......TEM
0036.......222234.......567888.........567888.......FEN
0037.......000003.......999999.........111111.......ALB
0038.......000004.......999999.........111111.......ACE
0042.......000008.......999999.........111111.......ALA
0055.......333333.......333333.........333333.......FEN
in my view I have these values:
COD_ID...........SITE_ID...NOP.....ADDRESS.....PROP
A00-0-000001.....000002....AA......SSSSSS.......XX
A00-1-000001.....000002....AA......NNNNNN.......XX
A00-2-000001.....000002....AA......CCCCCC.......YY
A00-3-000001.....000002....AA......CVVVVV.......DD
B00-0-123456.....000009....AA......RRRRRR.......XX
B00-1-123456.....000009....AA......RRRRRR.......XX
S00-0-567890.....567890....AA......RRRRRR.......XX
T01-0-567888.....567890....AA......RRRRRR.......VV
T01-1-567888.....567890....AA......RRRRRR.......BB
R01-0-111111.....999999....AA......RRRRRR.......XX
R01-1-111111.....999999....AA......FFFFFF.......XX
R01-2-111111.....999999....AA......RRRRRR.......XX
Z01-0-333333.....333333....AA......RRRRRR.......XX
BUT I'D LIKE TO GET THESE VALUES:
COD_ID...........SITE_ID...NOP.....ADDRESS.....PROP
A00-0-000001.....000002....EMS......SSSSSS.......XX
A00-1-000001.....000002....EMS......NNNNNN.......XX
A00-2-000001.....000002....EMS......CCCCCC.......YY
A00-3-000001.....000002....EMS......CVVVVV.......DD
B00-0-123456.....000009....EMS......RRRRRR.......XX
B00-1-123456.....000009....EMS......RRRRRR.......XX
S00-0-567890.....567890....TIM......RRRRRR.......XX
T01-0-567888.....567890....FIN......RRRRRR.......VV
T01-1-567888.....567890....FIN......RRRRRR.......BB
R01-0-111111.....999999....EMS......RRRRRR.......XX
R01-1-111111.....999999....EMS......FFFFFF.......XX
R01-2-111111.....999999....EMS......RRRRRR.......XX
Z01-0-333333.....333333....FIN......RRRRRR.......XX
I'd like to get these values in col NOP:
- IF cod_id has DV_ID <> 'FEN' AND DV_ID <> 'TEM' THEN NOP='EMS' (111111)
- IF cod_id has just DV_ID=FEN THEN NOP='FIN' (333333)
- IF cod_id has just DV_ID='TEM' then NOP='TIM' (567890)
- if cod_id has DV_ID='TEM' or DV_ID='FEN' or DV_ID in ('FEN','TEM') but in this cod_id
exists at least an other DV_ID <> from 'FEN' and 'TEM' then NOP='EMS' (000001), (123456)
- if cod_id has just DV_ID='TEM' and DV_ID='FEN' then NOP='FIN' (567888)
I tried with this code but it doesn't run correctly:
CREATE OR REPLACE VIEW ANAGR ( SITE_ID,
COD_ID, NOP, ADDRESS, PROP) AS
SELECT SITE.SITE_ID, COD_IMM.COD_ID,
case when DP.dv_id <> 'FEN' and DP.dv_id <> 'TEM' then 'EMS'
WHEN DP.dv_id = 'TEM' AND COUNT(DISTINCT DP.dv_id)=1 then 'TIM'
WHEN DP.dv_id = 'FEN' AND COUNT(DISTINCT DP.dv_id)=1 then 'FIN'
WHEN DP.dv_id = 'FEN' and DP.dv_id = 'TEM' THEN 'FIN'
WHEN DP.dv_id = 'FEN' OR DP.dv_id = 'TEM' AND COUNT(DISTINCT DP.dv_id)> 1 THEN 'EMS'
ELSE 'EMS' END,
SITE.ADDRESS1, LS.PROPRIETA
FROM LS, COD_IMM, SITE, RM, DP
WHERE RM.LS_ID = COD_IMM.LS_ID
AND SITE.SITE_ID = COD_IMM.SITE_ID
AND LS.LS_ID = RM.LS_ID
AND SITE.SITE_ID = RM.SITE_ID
AND RM.DV_ID = DP.DV_ID
AND RM.DP_ID = DP.DP_ID
AND (DP.FLAG_GR='2' OR
(DP.FLAG_GR='1' AND COD_IMM.ADMIN IN ('AAAA','TTTT')))
GROUP BY SITE.SITE_ID, COD_IMM.COD_ID,
dp.dv_id,
SITE.ADDRESS1,
LS.PROPRIETA
Create this view is very difficult for me....
Could you help me?
Thank you very much!!!You've posted something like this before haven't you. To be honest it seems a bit like gibberish to me, but then we all understand our own system's business requirements best.
Given that I'm not quite sure what it is you want, I think some variation on what I show below may or may not be what you're looking for.
Good luck, APC
SQL> CREATE TABLE g1 (cod number, dv_id VARCHAR2(3))
2 /
Table created.
SQL> INSERT INTO g1 VALUES (1, 'APC')
2 /
1 row created.
SQL> INSERT INTO g1 VALUES (2, 'FEN')
2 /
1 row created.
SQL> INSERT INTO g1 VALUES (3, 'TEM')
2 /
1 row created.
SQL> INSERT INTO g1 VALUES (4, 'APC')
2 /
1 row created.
SQL> INSERT INTO g1 VALUES (4, 'FEN')
2 /
1 row created.
SQL> INSERT INTO g1 VALUES (5, 'APC')
2 /
1 row created.
SQL> INSERT INTO g1 VALUES (5, 'TEM')
2 /
1 row created.
SQL> INSERT INTO g1 VALUES (6, 'TEM')
2 /
1 row created.
SQL> INSERT INTO g1 VALUES (6, 'FEN')
2 /
1 row created.
SQL>
SQL> CREATE OR REPLACE VIEW v1 AS
2 SELECT cod, sum(decode(dv_id, 'FEN', 1, 'TEM', 2, 4)) AS r
3 FROM g1
4 GROUP BY cod
5 /
View created.
SQL>
SQL> SELECT g1.cod, g1.dv_id, decode(v1.r, 4, 'EMS'
2 , 1, 'FIN'
3 , 2, 'TIM'
4 , 5, 'EMS'
5 , 6, 'EMS'
6 , 3, 'FIN'
7 , 'DEF' ) AS nop
8 FROM v1, g1
9 WHERE g1.cod = v1.cod
10 /
COD DV_ NOP
1 APC EMS
2 FEN FIN
3 TEM TIM
4 APC EMS
4 FEN EMS
5 APC EMS
5 TEM EMS
6 TEM FIN
6 FEN FIN
9 rows selected.
SQL> -
My problem is the graphs of my audio recordings in the arrange window are so small it makes accurate editing very difficult.
Try the waveform zoom slider. Recording louder just to get a better visible waveform would be, well, silly.
From the manual: (click on links to see pics)
To change the zoom level using the Waveform Zoom button
Click-hold the Waveform Zoom button. A slider appears.
http://documentation.apple.com/en/logicpro/usermanual/Art/S01/S0185_WaveZoom.png
Drag the slider. As you do, the waveform shown in all audio regions, and in the Beat Mapping track, is increased or decreased in size.
http://documentation.apple.com/en/logicpro/usermanual/Art/S09/S0931_CUS_Waveform Zoom2.png
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it's here (scroll 3/4 down):
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How to deal with Flash 256 levels of recursion limitation !!
Hi, I am working on an dynamic flash component. I got data from xml and based on that data i am creating movieClip. Now i want to place the movieclip on unique place, for that i had implemented some logic using currently created movieclip hitTest wit
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Updation of indicators in planning file MD21
Dear Guru's, When the indicators inside the planning file entry (MD21) gets updated e.g. NTECH, NETPL & reset props. I observed that even for newly created materials these indicators are updated & for old materials which had gone through MRP run are
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Cannot get Shuffle to be recognized by pc. Have went through asst. 5 times, don't know what to do now!!
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Can old text messages be retreived from your SD card?