Preparing Solution Manager for SMD Agents Installation

Hello everyone
I have to configure the Solution Manager of QAS to receive new SMD Agents, I looking at the transaction SOLMAN_SETUP.
Does anybdoy know what do I have to do to prepare the environment for the installation of SMD agents?
Thank

Hi Marcelo,
Check note 1365123 - Installation of Diagnostics Agents, this note shows the agent installation strategy. You must install one SMD agent per host (physical or virtual) . The SMD agent should be installed in all host you want to monitor.
In order to connect the SMD agent into your Solution check the following WIKI:
http://wiki.sdn.sap.com/wiki/display/SMSETUP/Diagnostics+Agents#DiagnosticsAgents-Connectionoptions
Also, you can managed the SMD agent in the "Agent Administration", it can be found at:
- SOLMAN_WORKCENTER
- Tab Root Cause Analysis
- "Agent Administration"
I recommend you to use the "Direct connection to solution manager" for your agents. It is easier than the SLD registration.
Regards,
Allam

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Thanks for your information people but kourosh, when I try to access the link I receive this message: The page you were trying to reach does not exist. You may want to try a search, or browse the site to find the page you were looking for.
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<a href="http://www.service.sap.com/solutionmanager">http://www.service.sap.com/solutionmanager</a>
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Hi,
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Hello Richard,
(1) regarding network connections see document [Draft:Technical Support Network Connections for VAR Scenario|http://service.sap.com/~form/sapnet?_SHORTKEY=00200797470000089947&_OBJECT=011000358700000880802009E] as overview and with a lot of detailed information.
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(4) whatever you think may be a business to sell - do it ! (and get a monetary bonus from your boss
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On Solaris 10 platform...
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FAQ - SAP Solution Manager for VARs

You can find further technical questions around configuration & functionalities in a comprehensive
FAQ to SAP Solution Manager for VARs.
This FAQ covers questions and answers around:
    > SAP Solution Manager, enterprise edition
    > SAP Solution Manager VAR setup: configuration of Service Desk
    > Work Center Service Desk: functions & configuration
    > Work Center System Monitoring: setup of SAP EarlyWatch Alert
You can access the FAQ directly thru the following link [FAQ - SAP Solution Manager for VARs|http://service.sap.com/~form/sapnet?_SHORTKEY=01100035870000722612&_OBJECT=011000358700000490172009E].
Navigation path: SAP Service Marketplace > SAP Support Portal > SAP Support Infrastructure > SAP Solution Manager > SAP Solution Manager for Partners > Information for Service Provider > Training and HowTo Documents > Administrator
Please notice: The FAQ will be updated from time to time.
Edited by: Susanne Schlehf on May 4, 2009 2:48 PM
Edited by: Susanne Schlehf on May 18, 2009 12:56 PM

Hello Richard,
(1) regarding network connections see document [Draft:Technical Support Network Connections for VAR Scenario|http://service.sap.com/~form/sapnet?_SHORTKEY=00200797470000089947&_OBJECT=011000358700000880802009E] as overview and with a lot of detailed information.
(2) yes, you have to setup once all your customer connections at the beginning but then only add/remove with customer contract changes
(3) the workaround by sending by email can handled a anexception. EWA has to be done for productive systems like nowadays done by SAP. Additional EWA services could meas additional business case for a VAR - that's contract between VAR and customer.
(4) whatever you think may be a business to sell - do it ! (and get a monetary bonus from your boss
Kind regards
Heinrich

One Solution Manager for different customers

Hi Guys!!
I am configuring a Solution Manager for different customers wich have a different S-users and different users to manage the solution manager system.
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Hi Edorta,
you did not mention, which scenarios do you plan to use.
Functionality to use the SolMan for many customer numbers is already available or will be added in future Support Package Stacks.
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Note 1021275 - Maintenance Optimizer: RFC Destinations for Partners
- Forwarding SAP Messages (with different S-Users resp. customers)
IMG: Solution Manager -> Scenario-Specific Settings -> Service Desk -> Value Added Reseller
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Best regards,
Ruediger Stoecker
SAP Notes added
Message was edited by: Ruediger Stoecker

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Is it a must to use Solution Manager for ECC 6.0 (FICO & HR) upgrade? I am told Solution Manager is required only if it has ABAP and JAVA stacks, or involves Enhancement Packages; and could be optional if it is only ECC 6.0 with ABAP stacks.

Hi,
I'm having a difficult time finding some guidance for setting up our R/3 Enterprise system in solman properly, so that I can create the upgrade XML file required to go directly to ERP 6.0 EHP4.
I've set up the R/3 system fine, but when i create a maintenance transaction i cannot for the life of me figure out how to tell it I want to go from r/3 to ERP6 ehp4.
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Never mind!
Edited by: Tom Janes on Sep 9, 2009 12:52 AM

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I already configured my EWA (SDCCN), but then I realize that EWA need Solution Manager to run.
I need to know how to install Solution Manager for my EWA? Do I need to install in separate server? Or there are others option for me to consider?
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Hello Hazha!
I don't know how you can configure in SDCCN an EWA session without the Solution Manager, but if you did so, you can send your EWA data to sap, where they will be processed and where you can find them in your inbox.
You need a well functioning SAPOSS RFC destination (TA OSS1).
SDCCN -> Goto -> Settings -> Task Specific
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Bye
PS.
You might also have a look at the documentation at http://service.sap.com/ewa -> Media Library
Message was edited by: Riccardo Escher

Solution Manager for Implementation project

Hello,
I want to know how we should use solution manager for an implementation project. I am aware about the ASAP methods and the transactions in solman system for each phase. I have starting trouble like how to and where to start with? My ECC systems are not yet installed. Still we can go ahead with Blueprint creation and definition of roadmaps etc. Currently, it is done on paper. If anybody has done an implementation project through solution manager, could you please give me some hints how to start ? I repeat I am aware of the transactions but dont know what to add there in solar01/02 when the process are not defined/system not installed. Please guide me.
Rajeev

Hi Rajeev,
You're correct; you can start building the Business Blueprint without SMSY having all the systems that are 'to-be'. As long as you enter logical components in the project landscape with the correct product versions, you can replace those with the actual components once they have been installed. The BPR needs those product versions in the blueprint when you load the relevant scenario's. Once loaded, you can start documenting the scenario's, place the processes and process steps not used out of scope or delete them entirely and define custom scenario's, processes and process steps.
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The Solution is actually not necessary for a clean implementation; the Project will eventually lead to the solution. Once the systems are all configured and documented in SSM, you create the Solution and upload the project documentation into it in the Solution Directory.
Let us know how you get on!
Kind regards,
Patrick

Preparing Solution Manager for SMD Agents Installation

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