Prevented Reinstall of iTunes
I upgraded my iPhone from 3Gs to 4s and when I was activating iTunes started acting funny. It downloaded program update while I was in the middle of activating. I unistalled iTunes and when I tried to re-install it says that I have a later version already installed on the machine??? Help!
I unistalled iTunes and when I tried to re-install it says that I have a later version already installed on the machine???
Doublechecking before proceeding. It's saying that a later version of iTunes is already installed? (Several different programs can be mentioned in the context of that error during an iTunes install: iTunes itself, Bonjour, Apple Software Update, etc.)
Similar Messages
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How to do a clean reinstall of iTunes?
My problem is that today when trying to clean up my iTunes library I accidentally erased all music from my Mac (oops).
So now I have +60GB of mp3s on my 5G iPod and am very scared of losing it all.
How do I do a clean reinstall of iTunes, then re-connect my iPod all my music will copy into iTunes?
Thank you in advance for your help!A 'clean' install will not help you.
What ever you do - do not plug in your iPod or iTunes will update and erase the iPod.
Plug in your iPod and hold down the 'Option' + Keys at the same time until the iPod appears in the Devices section of iTunes. This will prevent iTunes from updating the iPod.
You can also use the following to recover your tunes from the iPod. Senuti - http://www.fadingred.org/senuti/ or Podworks at - http://www.scifihifi.com/podworks/
MJ -
Hi i reinstalled my itunes software after it refused ro reconise my ipod and now it won't open at all as it says the libary can't be opened as it could'nt be founf. need help please?
Try to remove all Apple related software and then reinstall iTunes Removing iTunes, QuickTime, and other software components for Windows Vista
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When attempting a reinstall of iTunes, I cant delete the file C\Program Files\Common Files\Apple\Internet Services\Shellstream.resources due to same error message as described above for iPod file; however i can't find it anywhere in the Task Manager
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
i had to reinstall my itunes, and it wont reinstall, instead saying there was "an error occurred during the installation of assembly microsoft.vc80.crt.type = win32 version 8.0.50727 6195 public key token 1fc8b3b9a1e18e3b processorarchitecture = x86.
I have taken all apple products off my computer per other suggestions, I have run malwarebytes with no viruses found, and have even tried installing itunes as a different user on my computer but get the same message everytime.See Troubleshooting issues with iTunes for Windows updates.
tt2 -
Reinstalled Windows/iTunes, Lost most iTunes Apps, etc.
I just upgraded a computer from Windows XP to Windows 7 and thus, did a clean install. I then reinstalled my iTunes and re-set up my iPhone 3GS sync. All is well except that most of my apps disappeared. Not all, mind you. Several apps that i "purchased" (most were free) showed up, but not all of them included a couple that I purchased and paid money for. Is there an easy way to get them back. They were on my iphone before I resync'd it with the new iTunes, and I did transfer all purchases before doing the sync. However, now they are neither on my iPhone nor in iTunes. Thanks.
The sad truth I have discovered, however, unless I'm missing something, is that when you switch computers or iphones, then you will pretty much lose stuff.
If you simply expect to plug in your device to a new computer and have everything appear, then okay.
However, since you maintain good, up-to-date backups of all your data, it is very simple to transfer to a new comuter.
Even if you don't have good backups, there are applications which will extract most info from the iPod and sync it to a new computer (but I would not rely on these as the only way to get the data).
iTunes is unbelievably picky about sync'ing with more than one device
Just the opposite.
It's very simple to sync more than one device (iPod, touch or iPhone) to iTunes and to have specific info sync'd to a specific device. -
I have deleted iPhoto from my MacBook Air. When I try to reinstall it, itunes tries to charge me. Is there a way to reinstall the old version for free?
depening on what OS you're running you should be able to reinstall it without charge since it's part of the operating system. if running 10.6.8 or earlier you will need to use the applications install disc if there is one or if you only have one disc you can put it in and do a reinstall of the OS which will put the iphoto back on. if running 10.7 or 10.8 can sign into the app store w/ the same apple id that is associated w/ the mac and it should show in your purchases for you to reinstall it. you may need to click on the accept button if it appears next to the iphoto in your purchase listing.
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After the recent update of iTunes. Every time I try to open up the iTunes store it crashes iTunes, But I can play my music absolutely fine through my library. Also whenever I close iTunes a message saying 'data execution prevention has closed iTunes flashes up on my screen??
Any ideas??Hey there KP187,
Here is an article for you that will help you troubleshoot this issue with iTunes on your PC:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
Why Might Data Execution Prevention Be Closing iTunes 11.2.0.115?
I don’t own any Apple hardware and only use iTunes to listen to songs I purchased in the iTunes store that only work in iTunes. I started noticing problems when I updated to version 11.2.0.115 today. The “iTunes.exe” process remains in the “Processes” list of my Windows Task Manager for about 30 seconds after I exit the program. A balloon then appears in my taskbar saying Data Execution Prevention has closed iTunes. Windows Help and Support suggests seeing if a DEP-compatible version is available before turning DEP off for the program. I’m using Microsoft Windows Vista Home Premium Service Pack 2 32-bit. What, if anything, can I do?
I fixed it on my computer. Not sure which of the steps I did fixed it so I will list all of them.
I wasn't getting the error until I did the following (to prevent it from just crashing on logging into the iTunes Store)
https://discussions.apple.com/message/23987910#23987910
I added C:\Program Files (x86)\Common Files\Apple\Apple Application Support; to the system variables PATH (depending on your operating system, your file path will be different). How to do that has been outlined in the above linked article.
This now caused DEP to freak out whenever I logged into the store and close iTunes. Adding iTunes to the DEP filter didn't solve the problem. So I removed all the saved system settings for iTunes and ran Apple Software Update. I also went to the DEP and added every .exe I could find in C:\Program Files (x86)\Common Files\Apple to the exceptions list (again, depending on your OS the file path may be different.)
To remove the saved system settings for iTunes you can find those in C:\Documents and Settings (for Win XP) or C:\Users (for Win 8). Find a folder named AppData or Application data under various user names and remove any Apple related files you can. I had one .log file that couldn't be deleted, but that shouldn't be a problem. -
Have upgraded to itunes 11.0.1.12. Start itunes and it is closed with the message itunes closed to help protect computer data execution prevention has closed itunes. operating system is ms vista 32 bit. I have followed the procedures that I can find on the itune support site.
You're welcome. Glad you got things sorted out.
(No problem about not spotting the solutions ... the most common causes of this sort of message changes over time, so it's not straightforward to be able to tell when a given piece of advice still applies to the symptoms. Definitely worth posting to try to get a current heads-up on the likely contemporary causes of a particular error message.) -
Hi, I want to share music from my ipod touch to my ipod classic but it says my bonjour service is disabled. When I go to help it says to uninstall and reinstall my itunes. Won't I loose all my information and music?
No. Removing and re-installing iTunes has NO affect on the content that is stored in your iTunes library. Use the steps in this article to help you remove and re-install iTunes.
http://support.apple.com/kb/ht1925
B-rock -
Hello guys i recently got my iphone 4G S and when i connect it on computer i cant see it in itunes i tryed everything with restarting device reinstalling the itunes and usb fixing but i cant still see it in itunes.On other computers i can see it help plz
Verify Step 2 and 3 mentioned in the article.
http://support.apple.com/kb/TS1538 -
When plugging in my iPhone to my PC, I get message "The registry settings used by Itunes drivers for importing and burning CD'd and DVD's are missing..." Can I uninstall and reinstall the iTunes app without losing all the tunes I've purchased/loaded
many thanks.
I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
iTunes for Windows: "Registry settings" warning when opening iTunes -
All of a sudden I'm getting a message Itunes has stopped working Data Execution Prevention has closed Itunes. What is causing this now, never had an issue until yesterday
please sombody help me, apple support are no help, the shop are no help, the only thing i havent tried is delete everything on my laptop and put it back to factory, which is my very last resort
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i'm having issues with reinstalling my itunes.it says that my apple mobile device faild to start and will not go any further
Hey there CrazyTC,
It sounds like you are unable to re install iTunes because the Apple Mobile Device service failed to start. Try restarting it with the following article:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
Windows Vista or Windows 7
Close iTunes and disconnect the iPhone, iPad, or iPod touch.
Click the Windows Start button .
In the Start Search field type Services.
In the Programs section of the search results, Click "Services".
Select Apple Mobile Device and click Stop the service as shown below:
After the service has stopped, click Start the service.
After the Apple Mobile Device service has started again, open iTunes and connect the device.
Then if the issue is resolved, set the service to start Automatically with the same article.
If it is still not working, use these steps from the same article to completely uninstall iTunes and its associated applications and install a fresh copy.
Remove and reinstall iTunes and AMDS
If the issue continues after restarting AMDS, then you'll need to remove and reinstall AMDS and iTunes.
Completely uninstall AMDS, iTunes, and all Apple software. Click the appropriate links below for steps:
Windows XP
Windows Vista, Windows 7, or Windows 8
Restart the computer.
Download and install (or reinstall) the latest version of iTunes from www.apple.com/itunes. Installing iTunes will also install AMDS.
Restart the computer.
Start iTunes and connect the device. It should be recognized properly in Windows.
Thank you for using Apple Support Communities.
All the very best,
Sterling
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