Primary/Secondary Early Upgrade Help

I'm the secondary line in my account, but the account manager. The primary line DOES NOT have a data plan, and does not want one.
I was wondering, if I extend the contract another year, could I simply buy the Droid X for the primary line even though it doesn't have a data plan, and simply activate it on the my line (with a data plan). Would Verizon fine or charge me for doing that since the phone (and data plan) aren't being used on the intended line? Would the primary line have to start paying for a data plan even if the phone is never activated on that line?
I simply want to get the phone for the secondary line since Verizon only lets you get an early upgrade for the primary line.
Thanks!

anaconda50 wrote:
Thanks for the reply! 2 years is a long time to wait for the next upgrade. There's no way that I could possibly get the phone upgraded for the non-data plan line (the primary line), and simply activate the phone using MY line, without the risk of Verizon getting mad and charging me for data usage for both lines? Yes, I already said you can use the upgrade for the primary line (if it is eligible), and just activate the phone on your line instead. The data plan will be added for the line the Droid is activated on (your secondary, in this case).
I'd ideally like to get just a 1 year extension and pay $279 for the DX, so I would get an upgrade earlier than 7/12. Would that be true? If you pay the 1 yr price, it will extend the contract on the primary line one year, so it will be eligible in July 2011. But save yourself some $$, and get the 2-yr pricing, since the primary line is eligible to upgrade every 12 months anyway. Of course, all this assumes that the primary line is eligible to upgrade today. If neither of the two lines on the account is eligible, then this whole discussion is moot.

Similar Messages

Primary Line Early Upgrade (in regards to amazonwireless and such)

Ok, so I looked through a few pages and found several upgrade questions, but not one like this, specifically. Unless I missed it, which is entirely possible.
My phone is the primary line, and I'm available for an actual upgrade in march of '12, but since it is the primary line I can upgrade now via My Verizon. However, Amazonwireless has the Rezound for 149 (upgrade price) which is 150 less than VZW, and is currently causing me to keep a copious amount of tissue nearby to wipe up the drool that keeps pooling at random places.
My question then, would be does anyone have any experience with VZW bumping up an upgrade for a primary line so that it will show on other websites? I realize it's a competitor's site so this is potentially a stupid question, but it's annoying that I can upgrade, but can't upgrade anywhere but on VZW. (I've tried checking through Amazonwireless and Wirefly, but they both list me as ineligible.)
I'm thinking it makes no difference, but I've been a VZW customer for only four years, with four lines in good standing, and I've yet to kill a baby panda.

It's kind of annoying. I talk to one person about moving my upgrade date up by 3 months since I'm already eligible for an upgrade and they say:
Ray: Do you think they would approve it being 3 months away, even though it's the primary line and can technically be upgraded right now?
Cheryl: Yes they will
Ray: Ok, I'll try that. Thanks =)
And then I talk to the person that's supposed to be able to do that, but she tells me that since I'm already eligible for an upgrade they can't touch my upgrade date, which seems kinda odd. I'm not trying to say I'm entitled to anything in the least, it just seems that if I'm going to be upgrading and I could upgrade tomorrow if I wanted to pay 150.00 more than I can pay somewhere else, that they would at least try to get my phone and the other one I was planning on upgrading locked in, since it's been out of contract since May.
Oh well. Guess different reps have different rules.

Early upgrade for secondary line

I was hoping maybe somebody could shed some light on a few questions I have about the whole "early upgrade" deal
For starters, I am a secondary line on a family share plan with 4 other people. I am the only one who has (and will be getting) a smartphone. Will I be able to upgrade to the Droid X early even if I'm the only person out of 5 who gets a smartphone?
Also, I am listed as an "Account Manager" in the "My Verizon." Will the holder of the primary line need to be at the Verizon store to sign the new contract, or does my "account manager" status make me eligible to sign the new agreement?
Lastly, could the holder of the primary line wait until September (when all of us are actually due for an upgrade) to upgrade his phone and still be able to use his NE2 credit?
Thanks in advance for any help.

Hi. I understand that you have questions regarding upgrading your phone and I can certainly help you from here. In order to check to see if you have an early upgrade available, you can check the primary number on the account to see if it is eligible. Only the primary number gets an early upgrade. You can always order the phone on that number when they are eligible because when you receive the phone, you can activate it on the line you want. You can check to see their upgrade eligibility by going to the "Shop" tab within your account, go to "Wireless" and click on the "Upgrade to new phone" option to check the dates for all of your lines.
If you are registered as an account manager online, you can login your account to order the phone, the account holder does not need to go to the store to sign a contract. If you are classified as an Account Manager, that does make you eligible to upgrade phones on the account.
Yes, if one of your lines are eligible for an upgrade, you do not need to upgrade now. You can wait and still get your discount.
Please let me know if you have any other questions.
Thanks!

Annual upgrade, NE2, and more early upgrade confusion

I see a lot of confusion here regarding upgrade eligibility and credits. I've tried to research to get a clearer understanding but there are still some things that are hazy to me.
Regarding NE2 - I found this: "Annual Upgrade was a marketing program available to customers who signed up for a two-year plan of at least $49.99 or higher. Enrolled customers were eligible to upgrade after one-year."
Great, but when exactly did this "marketing program" end? Is it only available to the primary line if there are multiple lines on an account? Does the $49.99 refer to JUST the calling plan, or total (including data/messaging/etc)?
I've seen plenty of articles like this talking about Verizon giving early upgrades to those who would normally not be eligible. Trying to figure out what the criteria is, it seem like this early upgrade offer was extended to customers who purchased phones last year, up to late 2010. Aside from that though, I can't really tell what makes a one customer "eligible" and the next ineligible. I was wondering if anyone had information on this that could clarify the issue.
Also, I've noticed many smartphone owners, even those that purchased recent phones like the Thunderbolt on contract, say that they've been able to get early upgrades. I'm just curous as to what qualifies someone for an early upgrade and what Verizon looks at when deciding eligiblity, since with everyone's different experiences, it seems like there aren't many hard and fast rules. Thanks for any help

andrewtorres87 wrote:
Thanks for the replies guys, that gives me a much better idea of what's going on as far as early upgrades go. Like everyone else, I'd love to be able to upgrade a little early, but when I check upgrade date, it seems to be on the typical 20 month schedule. I was just wondering if I might have some sort of eligibilty though since I renewed my contract in 11/2010, well before the NE2 and annual upgrades were discontinued. I'm pretty sure I would meet the calling plan requirement since my plan includes voice/unlimited messaging/data, but I'm on a family plan and don't know that I'm the "primary" line. Although I'm 99% sure nobody else on our plan has been eligible for NE2/annual upgrade either...You can sign into MyVerizon to see which line on your account is the primary line. Or you can look at your bill. Normally, the primary line is listed 1st. If you signed a contract for your line in November of 2010 yet are not eligible for an upgrade, then you can be certain that your line is not the primary on your Family Plan.
It'd be nice if I could find someone to look at the acoount and offer some sort of explanation as to why/why not I'd be eligible for annual upgrade, but the only "help" I've gotten is reps telling me when my upgrade date is, which is already well known. Or telling me to open a new line if I really want to upgrade now, which just seems like a wasteful option, not really saving any money over the long term compared to just buying a device at full retail. Reps will NEVER give the annual upgrade date PRIOR to the line actually becoming eligible for the upgrade. This is because it is not a definite upgrade eligibility, but a conditional one. If your plan changes prior to your line reaching the annual upgrade eligibility, you could lose the ability to become eligible. Then you would just complain to Verizon that you were told you could upgrade at a certain date and are not able to do so.
For example, you have a Family Plan with 1 Primary(contract signed in 11/2010) and 3 secondary lines(contracts signed in 11/2010). The Primary line decides in July of this year to leave the plan to join up as a secondary on a different Family Plan. In this case, although the Primary WOULD have been eligible for an annual upgrade in 11/2011 had they stayed on the original Family Plan, it would no longer become eligible for the annual upgrade because it is now a secondary phone on a different plan and the $9.99 line access fee would not qualify for the annual upgrade. If this person was originally told that they would be eligible for an upgrade in November of 2011, they would then complain that they weren't able to upgrade now! Furthermore, the secondary line which was switched to the Primary line on the original Family Plan WOULD NOT be eligible for an annual upgrade in 11/2010 because it became the Primary line AFTER annual upgrades were discontinued in January of 2011.
I am (mostly) satisfied with the actual data/voice service I get from Verizon, but their customer service seems to be on the decline, I'm my experience at least. They seem to be more concerned with getting new contracts (customers) than providing services to long-time customers and doing what they can to keep them happy. Just an observation as a VZW customer of 12+ years. Not to say this isn't expected, as they're a huge company and didn't get where they are by NOT putting $ first, but as the carrier with the reputation of having the best customer service, I've found myself being less and less impressed over the years. Sorry to vent here, but hopefully honest feedback is something that could be at least a bit useful to Verizon.

Early Upgrade--iPhone

So here is my situation: I contacted Verizon via phone after seeing that I was due for the early upgrade (actual upgrade for NE2 not until December). I told the CSR that I wanted to get an iPhone, and all was well, until he told me that I could only upgrade my primary line because my wifes secondary line was not eligible for this same upgrade. I was naturally frustrated, because I feel like it should be all or nothing--if you are offering me an early upgrade, let me do all my phones. In the end they still win, as they would have me locked up for 2 more years at my current rate (family share both with unlim. data). So i tried to get the guy to do it, but to no avail. I kept getting different answers from him, ranging from 'Verizon has a strict agreement with Apple that they cant do it for the secondary line until they are eligible', to him trying to tell me that they couldnt do it because of the level of stock being low for the iPhone. I would much rather upgrade my phones at the same time, so as to have on less thing to add to the calendar later on. So I am wondering if anyone else has been in a similar situation, and if so, if the issue seems to be over the fact that they cant do the early upgrade, or they cant do it for an iPhone. Were you able to get them to cave??

niclic06 wrote:
So here is my situation: I contacted Verizon via phone after seeing that I was due for the early upgrade (actual upgrade for NE2 not until December). I told the CSR that I wanted to get an iPhone, and all was well, until he told me that I could only upgrade my primary line because my wifes secondary line was not eligible for this same upgrade. I was naturally frustrated, because I feel like it should be all or nothing--if you are offering me an early upgrade, let me do all my phones. In the end they still win, as they would have me locked up for 2 more years at my current rate (family share both with unlim. data). So i tried to get the guy to do it, but to no avail. I kept getting different answers from him, ranging from 'Verizon has a strict agreement with Apple that they cant do it for the secondary line until they are eligible', to him trying to tell me that they couldnt do it because of the level of stock being low for the iPhone. I would much rather upgrade my phones at the same time, so as to have on less thing to add to the calendar later on. So I am wondering if anyone else has been in a similar situation, and if so, if the issue seems to be over the fact that they cant do the early upgrade, or they cant do it for an iPhone. Were you able to get them to cave??
What you get from the reps are handed down from their supervisors and their sup's sups. They do not cave because the consequences involve the rejection of the order, calling the customer back to inform them that they will not receive their phone, and coaching (synonymous with "warning") to ensure it does not happen again, which is either as pleasant or unpleasant as their individual supervisors are. Beyond this, if they were forced to cave in to every demand that the select customer base has to let their lines upgrade before their upgrade date, the company would begin losing money at a mad rate. The win is not really with the company, but with the customer if this was allowed. You are getting another massive discount on the price of the phone, whereas they are losing money in the big picture when you fail to abide by the two-year agreement you signed up for.

How to use 13-20 month early upgrade

So I hear everyone talking about how Verizon is ending the 13-20 month early upgrade and that now you will only be able to ugprade after 20 months, but I didn't even know you were ever able to upgrade after 13 months. On My Verizon, it says I am eligable for an upgrade on March 5 (20 months), but if I had known I was eligible for an upgrade 6 months ago I would have done it. Is there any way I can use this for the iPhone 4, and if so, how?
Edit - also, everyone is saying the NE2 program is ending, but you will still be able to upgrade after 20 months. I thought upgrading after 20 months was the NE2 program... what else was there that is being taken away?

The early upgrade applies to individuals on a base calling plan of 49.99 or greater and the PRIMARY line on any family plan (secondary lines aren't eligible) assuming your signed up on My Verizon and allows you to get a new phone every 12 months at the 2yr contract price. As for NE2, they're getting rid of the added discounts(currently $30 or $50 depending on how much your plan is, decreased from $50 and $100 a few years ago) on individual and primary line on family plans. The change on 1/16 will get rid of those benefits for new customers and allow 1 last annual upgrade or NE2 discount if you upgraded prior to that date. So you could technically upgrade now (prior to the 16th) and still have an annual upgrade or NE2 discount a year or two down the road. Beyond that, everyone will still be able to upgrade at months $20 for the 2 yr contract price.

Am I eligible for an early upgrade?

I bought a Droid Eris some time last year. It was right before the Droid X came out. I have 9 months left until I can upgrade, so I am wondering if I can upgrade early. Ever since the 2.1 Android OS update, my Eris has been messing up horribly. It freezes up randomly, my alarms go off for no reason at all. When I do want the alarm to ring, sometimes it doesn't. It's getting really frustrating to use, and I'd hate to have to wait 9 more months to get a new one. So, am I eligible for an early upgrade? I know there was an offer for an Early upgrade for a Droid X.

Does one of these apply to you? 1) Primary line on a Family Share plan? 2) On an Individual plan with a calling plan (the Talk or Talk & Text portion of your bill, no features/add-ons included) valued at $49.99 or higher? If so, you are eligible for an Annual Upgrade at exactly 12 months into your contract. You will have to use this upgrade directly with Verizon Wireless, either on this site or over the phone, and you will not be able to use your New Every 2 credit. You may have to pay a $20 processing fee, and you will sign a new 2-year contract.
If you are a secondary line, or on an Individual calling plan valued at less than $49.99, you won't be eligible for an upgrade until month 20 of your 2-year contract. If you are on a Family Plan, and another line is eligible for an upgrade, you can use their upgrade as long as they agree to having their contract extended for 2 years.

Using rsync w/ two Essbase servers (Primary & Secondary)

I"m looking for information regarding the use of rsync w/ Essbase. I have two Essbase servers, Primary(Prod), and Secondary(DR) Essbase servers I wish to keep in sync. Essbase is running on Linux OS, and is 931.
any information would be helpful.
Thanks

Hi Ed,
Thanks very much for your comments...
My Primary is currently the Log Collector anyway, if I upgrade them both at the same time then this would cause downtime for TACACS authentication.
Would you advise breaking the pair, leaving the Primary (Log Collector) active, upgrading the Secondary to become the new Primary after the upgrade, restore the Log Collector to the new Primary. Then upgrading the (old Primary/new secondary) and re-registering them both?
Further input would be appreciated - many thanks...

New every 2 and early upgrade confusion on my part..

My answer may be in some of the previous posts but if so I have not been able to understand it, so here is my question. I have always purchased 1 year phone contracts with my cell phones. However, last August when I upgraded my phone the salesman suggested that since I was the primary line (because I have a blackberry and am able to get a discount through work on the blackberry fee) I should purchase the phone with a 2 year agreement in order to get the phone cheaper and would still be able to upgrade to a new phone a year later. My question now is: Am I still going to be able to upgrade my phone in August or has this new deal screwed me and is going to make me pay my local verizon store a visit and make a HUGE complaint and see what they can do for me since my past is clearly shown 1 year contracts?!?! Thanks for your help!

Customers can upgrade their device and receive promotional device pricing when they meet their device upgrade eligibility dates. Early upgrades for the primary line time frame is 13-20 months from the last upgrade date with being on a calling plan of $49.99 or higher.

Can i use my iphone 4 warrenty to get a early upgrade to the iphone 5c

I need to know because my iphone 4 is slowing down, the battery dies fast than usual even if im not using it and also my iphone freezes out of no where texts random messages without me writing or sending them. So can someone please help me thank you

No. Apple warranties do not help you get early upgrades on devices. If you think something is wrong with your device then take it to the nearest Genius Bar.

Early Upgrade Fee

I got switched to Verizon via the Alltel buyout so I'm not really sure how all this works with Verizon. I have a BlackBerry Storm and want to switch to a Droid. I have had my BlackBerry for a year and a few months. I am about 6-8 months away from NET. I heard there is an ealry upgrade fee that I can pay and upgrade at sale price? Is this true??

Hi -
What you are referring to, I think, is the ANNUAL upgrade.
It is only applicable to the primary line on a family share, or an individual line, where the voice/calling plan is $49.99 or higher. (So your data plan does NOT figure in to the cost of the plan).
After fulfilling one year of a 2-year contract, you are able to upgrade at the 2-yr contract pricing. That will extend your contract out for 2 years from the date of upgrade. Since Verizon is letting you upgrade early, (one year into your two year contract) there is a $20 processing fee on top of the cost of the phone. When you do the early upgrade, you forfeit your New Every Two eligibility for two more years.
So, if you are the primary on a family plan, or have an individual plan $49.99 or more (WITHOUT the data plan), then you can upgrade now. If you have had your phone "a year and a few months" then you should be eligible in just a couple of months for your NE2 (if you are primary, or on an individual plan) so that would save you $30 - $50 plus the $20 upgrade fee that will not be charged if you wait. You are eligible 20 months in or 4 months before your contract expires.

Phone Issue/Early Upgrade

I just want to say that I am a Very Upset customer! I have spent 1.5 hrs in a Verizon Store with no resolve, and 5 hours on the phone with customer care and still no resolve. I contacted customer care to be told that I would receive a call back that never came (3) times and these were supervisors. My wife and I have 5 phones with Verizon and this treatment is unacceptable. Here is my issue if someone wishes to resolve it.... My wife's phone has been turned in for replacement 4 times and mine 2 times (same phone the Fascinate) which I might add, mine needs to be sent back again. Due to not receiving calls, text messages, emails, turns off, freezes up so you have to pull the battery out 5 times a day, so on and so on. About 3 weeks ago my wife's phone stopped working again so Verizon sent us ANOTHER phone, and it has failed again. Now I do want to add that we have 3 kids that we cant seem to ever get phone calls from when needing something because our phones don't seem to ever work (the kids are 9, 11, and 13) so missing calls from them is unacceptable. This time my wife's replacement phone has heated up so bad that it destroyed the memory card which had photos, messages, downloads that cant be replaced now. I also want to say that every time these phones need to be replaced, it takes 3 to 5 business days for us to receive a new/old phone in the mail, and I have never called Verizon to reimburse me any money for the time I couldn't use my service that I pay for. After fighting with the Verizon store manager (which is useless) he said he couldn't help me more than just getting us another piece of junk replacement, that I would have to contact Verizon customer care for anything else I wanted to pursue. So I did. Now both our upgrades are available in Dec. of this year (so a month and a half away). I contacted customer care and was granted the early upgrade which was great. Here is where I have a BIG problem. I was granted the upgrades for both phones but could not order the phones I wanted. That's right, they want me to pay for the phones, change my data package, renew my contracts for another 2 yrs and not allow me to upgrade to any phone I wanted because it was an early upgrade. ARE you SERIOUS!!!! Why would I do that? You act like your doing me a favor by giving me the early upgrade. How about satisfying your customer. I'm not asking for money off my bill or reimbursing me for time I couldn't use my service because the piece of junk phones you gave us don't work, and every time you give us a remanufactured one to replace it doesn't work either. I am simply asking for an upgrade which I will gladly pay for to the phone I choose. Whether its a Galaxy S III or IPHONE 5. Now I can understand if I was asking Verison to GIVE me free IPHONE 5s for my troubles. So here it is, after all these calls and no return calls and my time spent while still paying and living up to my end of our contract. I asked for: upgrade my contracts for another 2yrs, update my data packages to the new packages, grant me early upgrade to 2 IPHONE 5s which I will pay for but waive the $30 upgrade fees for all my headaches and troubles. NO NO NO they wont do it. So they would rather loose me as a customer then to let me pay. As a business man, this makes no sense to me. I don't think I am asking to much. It seems to me the one that has lost out is me. Phones not working for more than 5 weeks and still paid my bill, not receiving emergency calls from my kids and wife because phone wouldn't work, Emails coming to me 2 to 3 days later, and also important text messages. This is not the way to treat loyal customers. I hope that someone reads this in the Corporate office and says WTH and does something to assist me. But the track record so far is, Verizon doesn't care about its customers..... EVEN THE ONES WHO WANT TO PAY AND DO PAY!!! The nice thing is, the Attorney Generals office is right down the hall from me, and if I don't receive a phone call soon I will be going to make my complaint and also contact the BBB.

Bowtaz wrote:
Yes I did sign the contract, and again not trying to get anything for free. Not looking to just spend $200 on another phone either that may or may not work. But if you are willing to give me the early upgrade because of the issues, why wouldn't you give the option for purchase on ALL phones. Because Apple will not allow them. If you are so sure it is Verizon, try at an Apple store. THEY are the manufacturer and can sell THEIR products for whatever price THEY choose. See if THEY will allow you to get one at the subsidized price.
I can get the IPHONE 4S but not the 5.... WHY? Because the 5 is new. Not a good answer. I'm not calling Verizon up and saying, hey I don't like my phone please let me out of my contract so I can get a different phone. NO... I have a issue with the phones not working. A history that started within the first 3 months of having the phones. Again, that is Apple, not Verizon.
I am willing to pay for the phones and I'm sorry but to me a phone is not worth $600-$700 so I would never buy the phone at that price. Well, then you will have to wait if you will settle for nothing less than an iPhone 5.
See you seem to be missing the point here, Verizon is AUTHERIZING the early upgrade because of a repeated issue. But in order for me to get it I need to sign another contract, update my data, pay a upgrade fee.... See the pattern.... ME ME ME.... There not letting me out of a contract, they are getting me to sign another for 2 more years plus the other 4 phones I have with them. All I want is to be able to purchase the upgrade phone that I choose. In December I would be able to buy the IPHONE 5 without question.... 7 weeks from now.... Thats it... Not 15 months or 12 months or even 6 months.... 1 month. They ARE letting you out of a contract. The fact you are signing ANOTHER contract does not negate this fact. Actually, that is closer to 2 months than 1 month, and if you will settle for nothing less than an iPhone 5, that is how long you will be waiting.
Again not looking for free just whats right.... If your willing to help a customer, dont put stipulations on it. Specialy when they are willing to pay.

How to get my early upgrade?

I currently own a samsung intensity that i HATE. I am 13 months into my 2 year contract and I am the second line on a 3 line account. I am looking to buy a Droid X and add on a data plan but I have no idea how to get the early upgrade. I have heard about it but I am not sure how to sue it. when I check online it doesn't give me the option to upgrade. Would I have to become the primary line? If so what would this require (as in any fees)? If not could they just let me use their early upgrade (how would that be arranged)? And finally, can this onl be done online or can I do it in stores? Sorry for having so amny questions.

The standard annual upgrade is only available on phone lines that have a price plan cost of $49.99 or higher, and this is only for the next 10 days or so... seeing as you have to have been on that plan for 3 months (and be one year into your contract) I'm not sure if you would be able to get it if you changed over now (and by that I mean I don't know if you would be able to use it 3 months from now), or if they would just say that since you havn't been on it for 3 months at this point that you don't get it. Long story short... the only chance you have of using a standard policy early upgrade on your line would be to get the primary line status changed over to your line, but I really can't promise that would work. If you want an upgrade without doing that you will need to ask for a supervisor approval upgrade.

I took advantage of the early upgrade to the 5c on 8/18 I believe over the phone. Not sure what I did Right but dont have issues.... Why?

I have been reading many FAQS recent ly about this same promotion regarding the upgrade to the iphone 5c 32g and it appears so many of you have been having countless issues with it.... I feel horrible for everyone who has been dealing with this headache. Makes me wonder what i did right because i have had no problems at all, Simply called Verizon over the phone and the rep was super nice and patience and very helpful. All i had to do was call in the next day in the very early AM so they could stop the wrong phone i origanlly ordered before it wasshipped( which was thru The Edge Program) and they stopped it in time luckily before it was shipped and than the same rep canceled out the Edge option and redid everything under the new early upgrade option instead for the 5c 32 gig blue and i got it two days later with no cost whatsoever other than activation fee of 30 bucks billed to next billing cycle. Got phone and all is good from the looks. Honestly no idea what i did that worked for me but it worked. Maybe i just caught the promotion before it was immeaditatly taken off website.

Hi there,
I've just joined google for my email and like you wanted to sync my contacts and calendar.
I had a couple of problems but have ironed them out below.
First....Google have a 'google sync' program that is advertised as syncing both your contacts and calendar. This has not worked for me. I can sync my calendar no problem at all, but it hasn't worked for my contacts. On looking across the google firums I am by no means alone and indeed google employees who post there have acknowledged the problem too,
So how to get round it and sync your calendar and contacts?
For calendar go to this link
http://www.google.com/mobile/products/sync.html#p=nokia_smart
Follow the instructions and tell the Mail for Exchange program NOT to sync your contacts. Like I said, although it's supposed to I couldn't get it to work despite a reformat of the device twice! A google employee on the forums even went out and bought the 5800 and tried to get it to work as he has noted that people are having problems. Hopefully it'll be addressed in the future.
For syncing your contacts, go to this page
http://www.google.com/support/mobile/bin/answer.py?answer=98230&topic=15015
All the details for contacts sync are laid out for the pages of setup you have for a S60 3rd edition device. If, like me you have a S60 5th edition device, the details are all there but are requested in a different order. Have a good scan of the pages and you WILL find all the info you need.
Both methods work great for me and I'm delighted.
Hope this maybe helps
If my post has helped you in anyway, please press the 'kudos' button.
Thanks

Early Upgrade to pre-order iPhone 6

I have been a customer of Verizon for now well over 15 years. I have an iPhone 5 that I would like to trade-in for the new iPhone 6. But the only problem is that my contract doesn't end until November. I want to know if I can somehow get an early upgrade. My phone really has been acting up, the power button just stopped functioning and the volume down button stopped functioning as well. To charge the device I have to play around with the cable. I really need a new phone, and I don't want to pay the full retail price, as I want to do the trade-in for the iPhone 6, but my contract isn't allowing me. Help please

Hi johnotalvaro,
These forums are dedicated to Residential products and services offered by Verizon.
For help on Verizon Wireless issues, please post your topic on the Verizon Wireless community.
Thank you.

Primary/Secondary Early Upgrade Help

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