Print only primary colors

Hello there,
I just bought 2 new cartridges for my printer HP Photosmart c4600 All-in-one series and tried to print docs in color.
- 1 HP 300 (CC640EE) Remanufactures High Capacity Black Ink cartridge
- 1 HP 300 (CC643EE) Remanufactures High Capacity Colour Ink cartridge.
However, it only print in blue, pink and yellow (no orange or other or so). Could you let me know how I can solve this?
We use it for our social entreprise and have many posters and flyers to print on daily basis and the quality is very bad.
Many thanks for your help,
Caroline

Hi @Caroline1985,
Welcome to the HP Forums!
I understand that your HP Photosmart c4600 is only printing primary colors. I am happy to help!
Please see the following guides:
Can I Refill The Ink In My HP Ink Cartridge?
Fixing Print Quality Problems for the HP Photosmart C4600 and C4700 All-in-One Printer Series.
I would also suggest using HP Genuine ink cartridges, not remanufactured cartridges, as it is a possibility the issue could lie with those cartridges.
Hope this information helps, and have a good day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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Is there a way, via a script, to only output certain ink colors when printing to a Postscript file? When doing it manually you can choose which colors to output, but I haven't been able to find any way to do that through a script. Any ideas?

Well I believe I have this working now. Here's the code:
// This script works by doing a few things. First, it will delete any ink that isn't actually on the document and in use.
// Then it will prompt the user to choose what inks they want to output. Once the script has those ink choices,
// it will decide, via four if statements, what colors to output. There are four if statements to handle all the combinations
// of cyan and black outputs. The other colors checked (red, blue, etc.) will be printed from within all the ifs.
// Once it knows what colors to output it creates a preset based on those criteria, and then uses that preset to
// output the file. After the file is printed to Postscript it deletes the preset and saves and closes the file.
// If the preset doesn't get deleted for some reason, it will simply be overwritten the next time the script runs.
// I figured it would be cleaner if it would delete it each time.
if (app.documents.length == 0)
alert("No document is open.")
exit();
var myDocument = app.activeDocument;
v =myDocument.unusedSwatches.length-1;
while (v >= 0)
try {
   myDocument.unusedSwatches[v].remove();
} catch (_) { }
v--;
inklist = myDocument.inks.everyItem().name;
checklist = [];
//creates dialog box
var inkDialog = app.dialogs.add({name:"F4 2up LH", canCancel:true});
with (inkDialog.dialogColumns.add())
        with(dialogRows.add())
            var choiceText = staticTexts.add({staticLabel:"Choose ink(s) to output:"});
        with(dialogRows.add())
            with(dialogColumns.add())
                for (i=0; i<inklist.length; i++)
                with(dialogRows.add())
                //.push adds items to an array
                checklist.push(checkboxControls.add({staticLabel:inklist[i], checkedState:false}));
//Display the dialog box
var myDialog = inkDialog.show();
if(myDialog == true)
    for (m=0; m<checklist.length; m++)
        if(checklist[m].checkedState == true)
            myDocument.inks[m].printInk = true;
        else
            myDocument.inks[m].printInk = false;
else
    inkDialog.destroy();
    exit();
//check to see if cyan is checked and black is not
if((checklist[0].checkedState == true) && (checklist[3].checkedState == false))
    var myPreset = app.printerPresets.item("tempPreset");
try
    myPreset.name;
catch(myError)
    myPreset = app.printerPresets.add({name:"tempPreset"});
with(app.activeDocument.printPreferences)
    pageRange = PageRange.allPages;
    myPreset.useDocumentBleedToPrint = useDocumentBleedToPrint;
    myPreset.printer = Printer.POSTSCRIPT_FILE;
    myPreset.ppd = "PlateStream";
    myPreset.colorOutput = ColorOutputModes.SEPARATIONS;
    myPreset.paperSize = PaperSizes.custom;
    myPreset.pagePosition = PagePositions.UPPER_LEFT;
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    myPreset.cyanAngle = 15;
    myPreset.printCyan = true;
    myPreset.magentaFrequency = 70;
    myPreset.magentaAngle = 15;
    myPreset.printMagenta = false;
    myPreset.yellowFrequency = 70;
    myPreset.yellowAngle = 0;
    myPreset.printYellow = false;
    myPreset.blackFrequency = 70;
    myPreset.blackAngle = 45;
    myPreset.printBlack = false;
    mydpp = myDocument.printPreferences;
    mydpp.activePrinterPreset = "tempPreset";
    f = new File("//172.25.77.225/spool/"+ myDocument.name +".ps");
    mydpp.printFile = f;
    myDocument.print(false, undefined);
    myPreset.remove();
    myDocument.save();
    myDocument.close();
//check to see if cyan is unchecked, but black is checked
if((checklist[0].checkedState == false) && (checklist[3].checkedState == true))
    var myPreset = app.printerPresets.item("tempPreset");
try
    myPreset.name;
catch(myError)
    myPreset = app.printerPresets.add({name:"tempPreset"});
with(app.activeDocument.printPreferences)
    pageRange = PageRange.allPages;
    myPreset.useDocumentBleedToPrint = useDocumentBleedToPrint;
    myPreset.printer = Printer.POSTSCRIPT_FILE;
    myPreset.ppd = "PlateStream";
    myPreset.colorOutput = ColorOutputModes.SEPARATIONS;
    myPreset.paperSize = PaperSizes.custom;
    myPreset.pagePosition = PagePositions.UPPER_LEFT;
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    myPreset.magentaAngle = 15;
    myPreset.printMagenta = false;
    myPreset.yellowFrequency = 70;
    myPreset.yellowAngle = 0;
    myPreset.printYellow = false;
    myPreset.blackFrequency = 70;
    myPreset.blackAngle = 45;
    myPreset.printBlack = true;
    mydpp = myDocument.printPreferences;
    mydpp.activePrinterPreset = "tempPreset";
    f = new File("//172.25.77.225/spool/"+ myDocument.name +".ps");
    mydpp.printFile = f;
    myDocument.print(false, undefined);
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    myDocument.save();
    myDocument.close();
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if((checklist[3].checkedState == true) && (checklist[0].checkedState == true))
    var myPreset = app.printerPresets.item("tempPreset");
try
    myPreset.name;
catch(myError)
    myPreset = app.printerPresets.add({name:"tempPreset"});
with(app.activeDocument.printPreferences)
    pageRange = PageRange.allPages;
    myPreset.useDocumentBleedToPrint = useDocumentBleedToPrint;
    myPreset.printer = Printer.POSTSCRIPT_FILE;
    myPreset.ppd = "PlateStream";
    myPreset.colorOutput = ColorOutputModes.SEPARATIONS;
    myPreset.paperSize = PaperSizes.custom;
    myPreset.pagePosition = PagePositions.UPPER_LEFT;
    //myPreset.screening = ("110 lpi / 1200 dpi");
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    myPreset.magentaAngle = 15;
    myPreset.printMagenta = false;
    myPreset.yellowFrequency = 70;
    myPreset.yellowAngle = 0;
    myPreset.printYellow = false;
    myPreset.blackFrequency = 70;
    myPreset.blackAngle = 45;
    myPreset.printBlack = true;
    mydpp = myDocument.printPreferences;
    mydpp.activePrinterPreset = "tempPreset";
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    myDocument.print(false, undefined);
    myPreset.remove();
    myDocument.save();
    myDocument.close();
//otherwise, neither cyan nor black are checked
else
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        var myPreset = app.printerPresets.item("tempPreset");
try
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catch(myError)
    myPreset = app.printerPresets.add({name:"tempPreset"});
with(app.activeDocument.printPreferences)
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    myDocument.close();
inkDialog.destroy();
So far it's been working quite nicely. Thanks for all the help everyone. If there is anything that looks like it should be changed please let me know. It's been a while since I did anything like this.
Nate

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Print only primary colors

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