Print & read problem with Acrobat 7

Hi,
Recently my Acrobat 7 has developed a problem where I cannot open or create a PDF without a Microsoft Word window opening with a coded message. The screen shows a "File Conversion" window which asks me to select either: 1. Windows (Default), 2. MS-DOS or 3. Other Encoding. The rest of the window then shows a list of code. Selecting 1,2, or 3 does nothing.
Any ideas on how I might fix this problem so that I can read and create PDFs again?
Thank you!!!!!

Dear Biker,
Thanks for your email. Since receiving it this morning, I have received the following advice from HP Support and although I appreciate it's not your exact problem, maybe some of it will help.
I note that they suggest adding a Generic Drive for a Deskjet 990c model (even though mine's a Photosmart C46800) but later they mention my model so I suppose you need the 990c drive to make it all work.
One of the other replies I got from the forum was one which said, 'never buy an H.P'. In fact, I'm so worried that H.P's advice will either cock-up my computer completely or change the way it prints 'Word' documents (currently O.K.) that maybe I'll buy a decent one.. Anyway, here's what H.P advised:
STEP 1 Add Generic Driver 990c
1. Click 'Start
2 Click Printers and Faxes'
3 In Printer folder, click 'Add a printer' icon
4 Click Next
5 Select 'Local' and remove the check mark from 'Automaticallhy detect and install my Plug and Play printer
6 Click 'Next'
7 Click 'Next'
8 Select HP from Manufacturer list
9 Select the printer modeol as HP DeskJet 990c from the printer list, and then click Next
10. Select Yes to make this printer the default printer and Click Next to continue
11. Select No to skip the test page and then click Next
12 Click finish to complete the installation.
STEP 2 Configure the port
1 Click Start, then Printers and Faxes
2. Right click on HP Photosmart C4680 All in one printer icon and then selct Properties
3 Select the Ports tab and then check which port is selected from the list of ports. Make a note of the port that is selected
4 Close Window
5 Right click on the HP Deskject 990c printed icon you have installed, then select the ports tab. Select the same port that was selected for the HP Photosmart C4680 printer icon
6 Cick Apply and the OK

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