Printer will not recognize wireless router

Printer was previsously working fine. Moved and network changed via AT&T Uverse and the HP 5530 printer will not recognize the wireless router information. I have uninstalled the printer from my ASUS laptop and tried to re-install to no avail. The cd that came with the printer woould not lnstall the printer again. The printer is less than a year old. I have no idea what is going on. Can you help me fix this problem?
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Replacing your wireless router try here.
http://www.hp.com/global/au/en/wireless/reconfiguring-system-help3.html
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I worked for HP but now I'm retired!

Similar Messages

My HP Officejet Pro 8600 Plus printer will not recognize my wireless router passwrd

My printer was working fine but when I turned it on today it wouldn't connect to my wireless router. I try inputing the correct password and the printer gives me this message......"the WPA security passphrase configured on your HP printer does not match your wireless router setting" .
I have entered the password several times and I know what I have entered is correct

Hi @Southglen,
Welcome to the HP Forums!
I noticed that your HP Officejet Pro 8600 Plus printer will not recognize your wireless router password. I am sorry to hear this, but happy to help!
I would recommend to go through this guide, How to Find the WEP or WPA Key or Password for Your Wireless Network, just to double-check your wireless password, in case it might have changed.
I would also suggest a hard reset, by going to this post How to perform a Hard Reset, by @Rich1.
After those two steps, I would suggest a firmware update, Getting Printer Updates for HP Officejet Pro 8600 (N911), Officejet 6600 (H711) and Officejet 6700 P....
Let's start with these steps, and we will go from there!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Printer will not recognize commands from computer

My computer will print to other printers, but my HP printer will not recognize commands from my desktop. My computer will allow me to choose the HP to print to and the print job will show up in the printer icon on my task bar, but my printer doesn't recognize that it's been asked to print. The printer will print when other computers ask it to. No error message comes up and the yellow light doesn't flash-- the screen just reads "Ready." The ink cartridge is less than a week old and it has plenty of paper.

Hi @blackburnenglis,
Welcome to the HP Forums!
I see that your printer will not recognize commands from your computer. I am sorry to hear this, but happy to help!
For further assistance, I will need to know:
The Product/Model Number of your printer. Follow instructions in this link. Finding Your HP Product Model Number.
If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
If the printer is connected, Wireless, Ethernet, or USB.
If the printer is able to make copies.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
If you are using Windows, please try our HP Print and Scan Doctor, and let me know what happens!
Hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

My Computer Will Not Recognize My Router WRT54GS

I think I posted this message in the wrong place originally.. So I posted it again here..
Please can someone help me. I am very new to this whole router/wireless thing so please forgive me if in advance. I will try to explain my situation as best I can. I have a Gateway desktop computer, severall years old, and I just bought an HP laptop. I have a highspeed internet connection through Comcast Cable (RCA Cable Modem). I bought the WRT54GS router so that I could have a wireless connection for my laptop. I installed the software, or I tried anyway. I did everything exactly as it told me to do, and everything went great until the very last step when it says plug in the power to the router. I plugged it in and waited, and finally I got an error message saying that the ethernet cable appeared to be unplugged and the computer would not recognize the router. I went through this process several times and I double checked all of the cables and connections and everything is plugged in correctly, so I don't understand why my desktop keeps saying that the cable is unplugged. Is there anything I can do to fix this problem? Thanks in advance for any help. I appreciate your time.
Kim

Below is a Link with step by step instructions @
http://linksys.custhelp.com/cgi-bin/linksys.cfg/php/enduser/std_adp.php?p_faqid=3686&p_created=11513...
Below is How the set up gets hooked up physically @
http://linksys.custhelp.com/cgi-bin/linksys.cfg/php/enduser/std_adp.php?p_faqid=3678
Good Luck,
Ttech
Message Edited by Ttech on 07-19-2008 03:29 PM

Printer will not connect wireless WPA passphrase does not match.

My printer use to work wireless and now has stopped. The passphrase has not been changed, all other wireless computers, PS3 still work. I have re-entered the passphrase several times with same error. Diagnostics resulsts:
Attention The WPA security passphrase configured on your HP printer does not match your wireless router setting.
Solution 1 Run the wireless Setup Wizard to re-enter your wireless network WPA security passphrase.
DIAGNOSTICS RESULTS
>Wireless
     - Wireless On     PASS
    - Wireless Working      PASS
> Connectivity
       - Connected     Not run
       - Disconnected count total    455
       - Disconnected count (last Hour)    0
       - Disconnected count ( last 24 hours)    0
> Network
       - Network Name SSID found    PASS
      - other networks detected matching your networks name SSID     NO
       - Wireless networks detected          4
>Settings
       - Printer Settings consistent with wireless router settings     NOT RUN
       - No filtering     NOT RUN
       - Channel    NOT RUN
      - Security    FAIL
Current configuration
       - Network Name (SSID)      xxxxxxxx    " the name given is correct"
      - Hardware Address (MAC) xxxxxxxx
       - ip address        NOT APPLICABLE
      - Configuration Source      NOT APPLICABLE
     -Communitcation Mode      INFRASTRUCTURE
     - Authentication Type         WPA-PSK
    - Encryption         Automatic (AES or TKIP)
     _ Internet       Not applicable
I have tried several times to input the passphrase, i have reset defults on the modem, i have unpluged the modem. Nothing seems to work. Any ideas on how to fix this problem. Note: I am able to connect my computer straight to the printer wireless but unable to connect throught the modem. please help.....
the modem is a UBEE DDW366

Temporarily remove and disable all security on the router. Now try to connect to your unsecured SSID. Are you successful? If yes, go back and add WPA2-AES with your password and try to connect again.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

All of sudden the airport utility on the iMac will not recognize wireless devices that have on network for ever

Airport Utility will not recognize any of the devices on the network - mix of Time Capsule, Airport Extreme, and Airport Express. The network works fine. If you use the Airport Utility on iphone you can see and configure all the devices. Any clues?

AirPort Utility version 6.0 is rather limited in its abilities. I suggest you download and install the more useful version 5.6 (for Lion): AirPort Utility 5.6
You can see both wired and wireless clients in Advanced > Logs and Statistics.
AirPort Utility 6.0 cannot be deleted but it will coexist with AirPort Utility 5.6.
Use 6.0 when you want pretty pictures. Use 5.6 when you actually want to do something.

PC will not Recognize Wireless Open Airport Express Network

I am trying to connect my computers to the Airport Express base station. Decided to upgrade the wireless internet router to n speed from g and the signal kept dropping. I've used an extreme and express at work set them up and have them running for both PC and Mac however, when i ran this express at home 2 MacBooks picked up the signal no problem however, the Dell PC did not. I disabled all firewalls on the PC, even made the network open with no encryption and still the PC did not recognize the device. It is not a range issue as i had the Dell 1 room away and even checked the selection for it to protect against device interference. The apple help told me to reboot and try everything i mentioned above. His final suggestion was to purchase a Mac, not really the solution i was looking for. Any help or further suggestions would be helpful thanks! I love Mac products and they just work so i am scratching my head over this one I am sure it is on the Dell side.

Hi again,
Yes you can use an All-in-One HP to do 'All' it's functions wirelessly... with an Ethernet Printer and Connection. (I believe HP calls them "Network Ready"). I am doing my HP 2500 series this way, and yes, it Scans too. It does depend on which printer port you use and how the printer responds. It's Ethernet Port works well, but the USB does not... tried both plugs with the Airport Extreme. Also, the Airport Express has both plug types, I'd use the Ethernet one.
Another thing, I had to enable "AppleTalk" with this printer to get through the barrier and have it scan. AppleTalk uses the 'same' language as the printer (or visa-versa???), and I believe this is the way HP is using to have more of it's printers usable with us Mac owners.
As the 6300 series is a small business printer, it should be Network Ready (and have an ethernet port on the printer) and be able to be done similar to my network ready 2500 series. But with two different series, I'm not sure how HP equipped yours... that is why it's nice to read up on all the stat's and work a rounds on their web-site.

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I have tried uninstalling and reinstalling my Photosmart software multiple times in an effort to connect the printer to my wireless network (WEP). Each time I try, the software installs but will not allow me to connect the printer to my wireless network. I've installed with my firewall off and on, but nothing works.
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Hi there @csm25
Welcome to the HP forums!
After noticing your post about the error "HP Installer Network UI Plugin has stopped" you are seeing when attempting to install your Photosmart B209a model wireless, I searched the community to see what I could find. I came up with the following link and troubleshooting steps from the user SAbboushi , that seemed to resolve the problem.
Click here to see the steps: Cannot complete install of networked C6350
I hope that helps, let me know what the outcome is!
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

New mac mini system will not recognize wireless keyboard and trackpad.

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I wish I could tell you which thing did the trick.

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Think you!!!!
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I installed the LATEST version of IBM Access Connections as well as verifying that I have teh LATEST drivers for the Intel Wireless NEtwork Adapter.
What now happens is that I am able to authenticate to the Router. However, I get a failure on "renewing IP Address" -- which [according to the diagnostic message] means that the Rotuer fails to provide me with an IP address to use. Do you have any suggestions?

My printer will not recognize greeting card stock and I cannot use card programs.

I have changed all of the necessary thing when loading card stock into the printer, and yet the printer asks for paper. It doesn't recognize the card stock and I cannot use any of my greeting card programs.

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HP PHOTOSMART 5524 SERIES PRINTER WILL NOT CONNECT WIRELESSLY/COMMUNICATE WITH LAPTOP. PLEASE HELP.

I am really hoping that someone can help me resolve a serious issue with a new printer.
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Hello flammingstar,
Thank you for the information. At this point because the print will print from your Android phone, scans, and copies. This shows that the printer itself is not the issue.
The error messages 0x0000643 and 0x0000057, when do you get these errors? Are they on the printer, or the computer?
I would suggest trying to stop, and start the printer spooler. Please follow the steps below.
1. Click Start
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4. At bottom of the page click "Extended View"
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6. Press the letter "P" on your keyboard
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Try printing again from your computer. Are you able to print a full page?
Looking forward to your response.
I worked on behalf of HP

I can connect hardwired but my wireless laptop will not recognize my router wirelessly

I have the WRT54G and for a while my laptop was working with my router wirelessly. We then hooked 4 other computers into it. At that point my laptop could connect to my router wirelessly but i could not get on the internet. So i went to the website 192.168.1.1 and tryed to change the security settings. I reset the security settings and now I cannot get on that website anymore. My laptop doesn't see the wireless signal from the router but it does work hardwired. anyone have any ideas what i messed up??? oh and by the way i have vista
Message Edited by on 07-30-2007 02:36 PM

did you change the router settings from your wireless laptop ?? its always recommended to change the router settings from the wired computer ...
also , on the router web interface , try changing the wireless channel - either 1 or 11 , beacon interval - 50 , Fragmentation threshold - 2306 , RTS threshold - 2307

HP Desk Jet 1010 Printer will not recognize 61 HP Ink Cartridges

Error Message reads:
Ink Cartridge Problem
At least one of the cartrideges has a problem. Click help for more information. (There is no help button.)
If ink cartridges have been installed, check that the plastic tape covering the ink nozzeles has been removed. (They're brand new cartridges and yes the tape was removed.)
To order a genuine HP replacement cartridge online, click buy now. (I don't want to buy a new cartridge. I just did.)
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Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Boot camp will not recognize wireless keyboard/mouse - will they work with a 32bit version of Windows?

I have a new iMac 21.5" - 4GB ram, 3.60 GZ processor. Installed bootcamp partition with Win 7 Pro 64 bit - it was sealed box. Could not get it to recognize the bluetooth keyboard/mouse that came with the unit last Thursday.
From page 5 of the instructions, "What You Need" - The Keyboard and mouse or trackpad that came with your computer. (if they are not available use a USB keyboard and mouse.)
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You need 3.1 or better yet the drivers from Lion and Boot Camp 4.0
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Printer will not recognize wireless router

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