Printers re-install issue
We have a workstation where when the user receives an email pdf which they then try to print it will not print. It looks like it has been sent to the printer but the print queue doesn't show the job.
Then when you try to print again it asks you to install printers, which if you look via the printers (and not from file print within Adobe) they are still all there!
My workstation has exactly the same version of Adobe Acrobat X standard and exactly the same version of windows (7 64-bit)
I can't work out what the issue is - Any suggestions?
I am printing from Acrobat itself, I reinstalled the printer driver with version for Windows 7 64 bit but also found that it could be the printer which is attached, as I have a different printer.
The printer is HP LaserJet 1018. I found a solution on the internet that said that this was a known issue and in the advanced settings when printing from Acrobat once I had chosen print as image the printing worked.
Thanks for your help
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Hello,
We have Windows Server 2012 and clients using Windows 8. We've been having some printer problems for awhile now that I haven't been able to figure out for the life of me. The main problem is the fact that printers are installed on computers automatically
once the drivers are installed. The side-effect of multiple instances of each printer showing up is very annoying but I suspect fixing the initial problem will resolve this secondary one.
Here is the rundown:
We add the shared printers on logon to the clients using the GPO thus installing the drivers locally.
Whenever the spooler on the client is restarted with the drivers installed, all of the
shared printers that were previously installed get duplicated 5 more times (for a total of 6 instances of each shared printer) on the "Devices and Printers" page. This happens
all the time.
Removing them only fixes the issue temporarily, as soon as the spooler or computer is restarted, it seems these shared printers are somehow found on the network and the duplicates return.
Two of these printers are located on different clients, installed locally and shared while the other three are all installed on a server and shared through it. The issue is the same on all of them.
Cleaning the spooler completely (registry and files from C:\system32\spool) fixes the issue temporarily as well since, as soon as the drivers are reinstalled, the issue occurs again.
I've tried many things (disabling the GPO, editing the GPO, printer shares, registry, etc.) and searched tirelessly online for a cause and solution but I'm stumped. Does anybody have any idea what might be causing this problem and how to resolve it?
Thanks for your time!
Update #1: I just tried adding the NoNetCrawling option in the registry found in this article -> http://support.microsoft.com/kb/320138/en-us
I couldn't find the same for Windows 8 unfortunately. I also tried disabling network discovery and all other sharing options to no avail.
Update #2: I tried isolating the computer to a different subnet and restarting the spooler and, sure enough, the issue didn't occur. This proves that the issue is network share related. Also, as soon as I change the IP back to the regular domain
subnet one, the multiple printer instances re-appeared again.
Update #3: I just tried doing the same thing but on the server where the printers are installed and shared and, sure enough, despite being in a different subnet, the issue occurred. This leads me to believe there is a setting on this server at fault.
Question is, which one?We have deployed a brand new Active Directory domain for a customer. ALL the servers without exception are Windows 2012 R2 and all clients are Windows 8.1 32bit VDI clients.
The issue that we have is around network printers.
We are deploying 4 printers from a Windows 2012 R2 Server via the print management/Deploy Printer and assigning that to a GPO. The printers are deployed to the Computers which should mean that the users get all 4 printers which they then should be allowed
to set their default and personal settings for that printer.
Our printers are deployed like this:
1. Created security group
2. Assigned VDI computers to the security group
3. Created GPO to reflect security group
4. Modify GPO to do security filtering based on computer group membership
5. Deployed 4 x printers through Print Management to the GPO on a per machine basis
However, on the users Devices and Printers screen we are not seeing the 4 printers. For some users
they see duplicates of all 4 printers so e.g they can have upwards of 8 or more. Other users have no printers displayed whatsoever. The next time they log off or restart they then have a different amount of printers displayed.
If they try and set the default then it will set and the next time they check the default may have moved to another printer even without logging off or back on.
Now, where this gets strange is within an application such as MS Word 2013 or Notepad if they use the file and print menu the printers will be listed, even if the user has no printers displayed in Devices and Printers. If the users selects a printer then they
can then print OK.
If we check HKCU\Printers||Connections then the CORRECT 4 printers are showing as to what is being deployed via the GPO so I know that the Windows 8.1 terminals are receiving the correct printers from the GPO.
To try and correct this over the course of the week we have deployed the printers via Group Policy Preferences to the user and then the PC to no avail. Currently we are using the Print management\Deployed Printers to deploy all 4 printers to the computer via
the Computer GPO.
I believe that this issue is related to the display somehow in Devices and Printers rather than a GPO or print server issue as we can see via the registry the clients are receiving the 4 correct mentioned printers as shown in the registry.
FYI: We only have around 30 users and all users are getting this problem. All users are receiving the same GPO's and have the same few apps installed, Office 2013, Adobe Reader etc.
What we want is for the computers to receive all 4 printers. All users should be able to use all 4 printers but the user should be able to select their particular default, depending where they are located or what they are printing that particular day. Their
particular default should persist after reboot. (We have 2 x Copiers and 2 x HP Laserjets) All users have redirected documents and desktop but the rest of the profile is on the VDI and persists after their reboot. The profile is not roaming as the user is
assigned a particular VDI.
After a week of scratching our heads with this we are open to suggestions and any would be appreciated.
We have tried following the issues on this thread to no avail either as they still return. -
No Printers are installed / How to Installed printers in HFM (Urgent)
Hi,
we have 2 printers, both are working locally but not from HFM.
After login/out it says no printers are installed.
Thanks in Advance.Hi,
Please refer page no. 150 of epm_install guide.
Preparing the Financial Reporting Print Server
To print cell documents, the corresponding “print” applications (Microsoft Word, Excel and PowerPoint) on the Print Server machine must have the following characteristics:
Be properly installed
Be properly registered for printing in the computer’s registry
Be available to the “SYSTEM” account
Have access to, and be able to print from, the printers installed by Financial Reporting (HRPrinter1-5). The SYSTEM account issues all print requests, so it is important that the applications can print using the Print Server’s printers.
To optimize the print server, disable the following items:
All add-ins (including Oracle's Hyperion add-ins) from all Microsoft Office applications— To enhance application launch time and consume system resources. If enabled, it may display UI components that require user input.
SmartTags (Office 2002+)—To enhance performance.
“Office Assistant”—Office Assistant prompts the user for input, which halts printing.
Tip: Dedicate a machine for use as a print server, ensuring that add-ins are not used.
Rgds
Payous999 -
Error on PrintToPrinter: No printers are installed.
Hi all,
I have a ASP.Net program to print a crystal report to a network printer. (CRVS2010 SP1)
However, error "No printers are installed" would throw at PrintToPrinter method if the option "No printer" in the report's Page Setup was checked.
Below is fragment of code to print the report
Line1: rptDoc.PrintOptions.PrinterName = strPrinterName;
Line2: rptDoc.PrintToPrinter(1, false, 0, 0);
Printer Name is assigned at design time. No default printer is used.
Printer is added to the web server (windows 2007) and corresponding access right is granted to the service account already.
With this option checked, rptDoc.PrintOptions.PrinterName was empty before line 1 and was assigned correctly after line2. However, error still prompts at Line2.
Uncheck this option then everything is fine.
This issue happens in this report only. Other reports could be printed with this option checked.
I want to check "No printer" option to achieve the best resolution.
Any idea?
Thanks and Regards,
CherryDear All,
1) Test and find that whenever "No Printer" option is selected. Error "No printers are installed" occurs at "PrintToPrinter()".
I selected this option in order to to optimize scalability. But now it seems to me that this should not be selected if I want to print the report. However, I can't search any reference to prove this observation. May someone here please help to clarify.
2) In page setup of crystal reports, it defaults a printer on my development machine. If "No Printer" option is not selected and this printer does not install on the web server, error "Invalid Printer specified" occurs.
In fact, our web server may or may not have this printer installed. The actual printer used is assigned during runtime in line 1 of fragment above.
After reading suggested article above, I wonder if it is necessary to install the printer used on my development machine to all web servers to avoid error like this, even though the report is actually printed to another printer?
Is this a must setting for crystal reports? Again, I can't see search any reference about this. Hope someone here can help.
Thanks a lot.
Regards,
Cherry -
When I click File > Print, I get a Printing Error message that no printers are installed. Printers are installed. When I click Yes to install a new printer, I receive a new error message that "Windows can't open Add Printer / The local print spooler service is not running. Please restart the spooler or restart the machine." I updated to the new version of Thunderbird 24.6.0. Using Windows 8. I restarted the machine. I confirmed printers are installed using Control Panel. I do not see any way to restart a print spooler. How can I fix this? Thanks.
The print spooler is a windows service and is required to print. I would hazard a guess you can not print with any application.
What I am saying is I think your windows instalation has a problem, not Thunderbird. -
Excel is throwing error when it click print : 'No printers are installed. To install a printer click the File tab, and then click Print. Click No Printers Installed, and then click Add Printer. Follow the instructions in the Add Printer dialog box'
Word, and powerpoint application are working fine.
Environment : Windows 7 64-bit, MS Office 2013 64-bit
Steps to recreate
(i) Create new user account and add to any group ( do not log on using this
account)
(ii) runas /user:<new user account> <fullpath>\excel.exe
it will ask password so enter on command prompt
(iii) open any excel document and click File->Print
(iv) verify result (it is failing) it pop ups below error
Error:`Microsoft Excel
No printers are installed. To install a printer click the File tab, and then click
Print. Click No Printers Installed, and then click Add Printer. Follow the
instructions in the Add Printer dialog box.Sorry for late reply i was not at work
I have a default set excel is still throwing error. Interestingly winword , powerpoint and publisher are working fine. I am able to print from all office applications except Excel.
Probably excel behaves differently from other office applications.
Probably it is a bug in excel
Workaround : Log on to a system once using newly created account then runas excel using this account then print works fine.
It means something in user profile should be configure to run excel print operation. Could you please somebody help what I need to configure in user profile that makes print operation success? -
SP2010 Foundation Post Install issues on development workstation - Database and Services
Just recently installed SP2010 Foundation for a development workstation. Platform isWin7 X64 pro, SQL 2008 (Developer edition)
(1) Looks like search has some configuration issues. This is in the Windows event log
The Execute method of job definition Microsoft.SharePoint.Search.Administration.SPSearchJobDefinition (ID 38eefca2-d092-47f4-a833-23f8280c5f63) threw an exception. More information is included below.
The device is not ready.
(2) In Central Admin > Servers in Farm
Status - "Upgrade Available",
(3) In Central Admin > Manage Database Upgrade Status
Sveral of the Datbase(s) mention that upgrade is recommended, but one in particular mentions that the DB is too old?
WSS_Search_GHHTY
SPSearchDatabase
Database is too old and upgrade is required
Huh?
(4) Looking at my local SQL 2008 instance that SP2010 created, I see several DB's with "Config" in the name along with a guid on the end of the name. Is the result of re-running the configuration wizard several times while
I was correcting install issues?here is question, i am assuming its fresh install not upgrade...
when you run the config wizard( you mentioned many times), which option you select from 2nd try to on ward....cannot disconnect this server from farm?
are you using any script to install ?
I would say run the config wizard without disconnecting and this server will host CA option.
from the central admin > manager server in farm...on top you will see farm version and config database name. note it
from the Manage database Upgrade status page note all the db names
now match it on sql and keep those and all other should gone now as a clean process.
Please remember to mark your question as answered &Vote helpful,if this solves/helps your problem. ****************************************************************************************** Thanks -WS MCITP(SharePoint 2010, 2013) Blog: http://wscheema.com/blog -
Help....
Updated to 10.6.8 and HP F2100 and D2400 Printers stopped working.
Restored 10.6.7 and printers from Install CD's but not working.
Same with F2100 scanner
Am I glad I kept Windows desktop as without it I would be scre**ed now
What is going on with this latest update as its like a return to Windows with things crashing or hanging up every few minutes????
On a MacBook Air that has not been updated everything still works so what has 10.6.8 done and why won't the restore to 10.6.7 work?
SteveNone of those things you mentioned were what I suggested.
I'm guessing the "ctrl click in printer preferences" means you Reset the Printing System?
If so, that is what I would have suggested if deleting it by selecting the ( - ) button and then adding it with the ( + ) button.
But, if HP has a fix, it likely needs to update its drivers. -
Mac OSX: Flash CS3 Font Install Issues
Hi,
I have a Mac Powerbook G4 with OS X installed and Adobe CS3.
I've installed a font. The font works in Photoshop and Illustrator
but not in Flash CS3. Why? I've put the font in the Library/Fonts
folder and the User/Fonts folder and it still doesn't show up in
Flash. Apparently this is a problem for a number of people see
another forum here:
MAC
OSX: Flash CS3 Font Install Issues Forum
Please let me know what to do to fix this. I need to be able
to work with the font in all three applications Flash, Photoshop
and Illustrator.Hi davidd61713525,
Sorry for not getting back to you sooner.
Unfortunately, it looks like something is wrong with the file system and the installer can't see the root drive to install to. A Google search returns numerous results affecting various products and the recurring theme is that something is wrong with the disk. There are many recommendations from various sources, but nothing definitive.
Here's a similar thread over on the Apple forums:
Broken Installer Permissions | Apple Support Communities
And a similar older one:
http://forums.macrumors.com/showthread.php?t=1203509
I would try the following options:
Try using the PKG installer. This is used Mac SysAdmins to install Flash Player within their organization and uses a slightly different installer path, which may or may not work.
Some people have had success with disk and permissions repair some have not. You can try running a disk and permissions repair. After the disk and permissions repair is complete, reboot the system and try to install again using either the online installer (get.adobe.com/flashplayer) or the offline installer, posted at the bottom of the Installation problems | Flash Player | Mac page in the ‘Still having problems’ section.
If these options do not work, I'd reach out to Apple support to see if they have a suggestion. If you do find a resolution to this, please let me know. I'll be happy to share it with people that encounter the problem in the future.
Maria -
Hi,
I have a G5 I had to re install and erase my HD cause I had issues, now that i am rebuilding the system it won't let me install FCS, I get to the DVDP disc and it says Installation failed.... I tried it a few time and I get the same error. Can anyone shed some light on this please?
thanks
PWelcome to the forum!
Made sure the disks are clean? I'd call Apple on an install issue if it's new or if you suspect a damaged disk and you're the registered user.
Which OS are your running? QuickTime Version?
Jerry -
Hello,
I have a strange WebUtil install issue on 10gIAS 10.1.2.0.2. I downloaded the 1.0.6 WU version and put it into a webutil directory under forms (which the pre-configuration of AS seem to assume) and when I call the forms servlet with ?config=webutil the "RegisterWebUtil - Loading WebUtil Version 1.0.6" shows but the main applet doesn't load. The webutil HTML template is found and looks OK in View Source but no applet. The config section has a archive_jini but it behaves as if the main jar can't be found(?) Nothing extra in the jinit-console, even at log level 5. webutil.cfg is copied to forms/server and frmwebutil.jar to forms/java.
Suggestions appreciated,
NikHi,
Can you check Vitual Path of WebUtil in the config file ..\forms\server\forms.conf?
I would like to see your files
..\forms\server\default.env
..\forms\server\forms.conf
BACH -
I just got a new mac and I'm trying to download my Adobe CS3 onto it. I was able to download and then I tried to activate it. I entered the CS3 serial number and then asked for the serial number of the older version. I originally bought CS2 on disc and downloaded it onto my old mac and from there bought an upgrade to CS3. I no longer have the discs or box for CS2 and so I do not have the CS2 serial number. I contacted chat support who helped until I reached the point where I could open the application but then it would quit immediately and say "Adobe Update quit unexpectedly." Then he said it was an installing issue and turned me to the forums. Help, please?
JohnEden I would recommend running all available uninstallers to remove the current installation. The uninstallers are located in the Applications/Utilities/Adobe Installers folder. Once you have ran the uninstallers then please also utilize the CC Cleaner Tool for a complete removal. You can find details on how to utilize the CC Cleaner Tool at Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.
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Error when installing issue in Content Viewer
Hi,
I have a strange error in my Content Viewer.
When downloading it stalls and a message says "Could not install issue, relaunch app and download your purchase again" (my translation from swedish).
It sometimes stalls when downloading and sometimes when installing issue.
Anyone got a solution or having the same problem?
Br
HenrikHenrik, this can be either or. The internal Acrobat.com servers seem to have download issues once a week or so.
The best way I think you can determine this is if the download is failing at the same point during the download. If it is, it's a problem with the folio. If it's not, then it's a temporary problems with the servers.
If it is a problem with the folio, there's no straightforward answer -- but if you were able to download that folio recently, delete or update the articles you've added since.
If you have no idea what's causing it, you can either start deleting articles, or try updating them first. -
CS5 install issue? only appears to be a frame instead of filling the scree on Mac osx
CS5 install issue? only appears to be a frame instead of filling the screen on Mac osx
When I click on the middle it takes me back to the desktopHi,
I would recommend posting this query in the Adobe Photoshop forum.
You will get a specific response relevant to this question.
Thanks -
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I have seen this work for the issue you described
Remove iTunes and it's parts
http://support.apple.com/kb/HT204275
iTunes 12.1.1 for Windows
https://support.apple.com/kb/DL1784?locale=en_US
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