Printing docs

I can no longer print docs sent or downloaded to me in Adobe. This has been going on for about 4 months, and prior to that there was no problem using the system. The documents show on my screen as printing, but nothing happens. The one doc i am tyring to print now says it is printing and then sAys there is an error in the doc and to contAct the person who created the pdf. Since it is a form Used by many people, I doubt that is the problem.

I pay for tech support for my computer and contacted them. I was told the
Adobe file was corrupted and they installed another free program, Foxit, on
my computer. Documents automatically default to that program now and I am
able to run them off.
Thanks for responding.
Joan,
In a message dated 7/5/2013 12:30:53 P.M. Pacific Daylight Time,
[email protected] writes:
Re: Printing docs
created by MichaelKazlow (http://forums.adobe.com/people/MichaelKazlow)
in Adobe Reader - View the full discussion
(http://forums.adobe.com/message/5479825#5479825)

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HP Officejet Pro 8500A Premium will not print docs from computer, but will print a test page.

HP Officejet Pro 8500A Premium will not print docs from computer, but will print a test page. I continually get a message that the computer cannot communicate with the printer.   Not only will it not print docs, it will not print web pages using IE 11 or Google Chrome.
I've used Print and Scan Doctor, it always reports there are no issues and prints a test page even though I can't print anything else.
Each time I want to print, I must reboot the computer. After reboot I have one chance to print.   This problem started February 15, 2015.
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OJ8500_A910_1315-1.exe
HP Print and Scan Doctor - HPPSdr.exe
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This question was solved.
View Solution.

Hi ArielAce , thanks for getting back to me!
I would recommend downloading and running the HP Print and Scan Doctor.
Please keep me posted!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Missing Topics in Printed Doc

I am losing my mind! I am trying to generate printed doc for
the sole purpose of sorting a bunch of pages in hard copy to
rethink the organization of one part of my projects. Ironically,
every time I generate the printed doc (i've done it about 20 times
so far), these pages are nowhere to be found! I've included them in
the TOC, I've moved them out of a book within a book, I've deleted
them from the TOC and added them to a book that is generated as a
chapter. I've renamed the book to remove non-alpha characters. I've
deleted the book and created a new book with a completely unrelated
name. NOTHING I do will get these pages to print. SO - I have 175
pp. document of the 175 pages that DONT need to be printed and I
can't for the life of me print the +/-20 pages that are the ones I
want in hard copy.

first, I am using RH version X5.0.2.
1. On your Project tab, all the way at the bottom, open the
Single Source Layouts directory. Double click on Printed
Documentation.
2. Set up your doc name, path, and build expression as
needed. Click on Next.
3. This next window is where you can select any or all topics
to include in the printed doc. It defaults, I believe, to all
topics and chapters. Just select each chapter or topic you do not
want and click on the left-pointing arrows to move these topics out
of the list on the right side of the window. Only the topics and
chapters listed in the right side (under chapter layout) will
print. This selection window works much like the Browse Sequencer
tool.
4. When all appropriate topics are excluded / included, click
on Next. In this window, you are establishing the sections of the
resulting doc - set up sections as needed. If you aren't publishing
this doc for distribution (just for yourself), I wouldn't worry too
much about this step. Click on Next.
5. The last step before the doc generates is to determine
which Styles set you will use - the styles you use in RH, or a Word
Style set. Again, since this is just for you, don't sweat it. I
just use the Project's CSS Styles (select this option from the menu
at the top of the window).
6. Click on Finish, let 'er rip, and see what comes out.

Unable to print doc as .pdf with Adobe reader XI

Unable to print doc as .pdf with Adobe reader XI in windows 7. Tried uninstalling the software and also repair with same result. When clicked on print doc the option to print as .pdf cannot be seen. It just does not appear in the printer option. Help pls.

cooljolu wrote:
ya downloaded the trial version of acrobat. I guess it was free earlier and never faced a problem.
Acrobat has NEVER been free. Reader (formerly called "Acrobat Reader") has always been free, but the Creation/Editing software has always had a price tag.

How to print DOC or PDF files

Hi all,
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i have tried like this ..
try {
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which prints all images properly but not doc or pdf files please help how to print PDF or DOC files
Edited by: getzkk on Oct 8, 2007 7:31 AM
Edited by: getzkk on Oct 8, 2007 4:02 PM

Well, the ability to convert the pdf to html and then to PDF is a worthy solution.
10,000 emails would require a batch convert solution.
This is very much beyond what I know. I'll have to leave this to better minds.
I could suggest a third party tool. Have a look at this:
http://a-pdf.com/faq/can-i-split-pdf-file-with-nonstandard-page-size.htm
Other than that,I can't think of anything else.
Gene

Conditional build for chm and printed doc produce different outputs

I'm using RoboHelp HTML 9.0.2.271
In my TOC, I have two "books" of topics that I want to exclude from output because the topics won't be required at this time.
I right-clicked each book in the TOC and applied a condition ("Defer").
For the HTML Help (.chm), I made my build expression say NOT Defer and NOT Comment.
I generated the help.
The two books (and their topics) were excluded, as I expected.
For printed documentation (.doc), I made my build expression say NOT Defer and NOT Comment and NOT Online.
I generated the Word doc.
The two books were NOT excluded; they appeared in the printed doc.
The workaround is to delete them from the Chapter Layout window when I generate the printed doc, but I expected that since my build expression said to NOT include them, that they wouldn't be included.
Is my method wrong, or is it my expectation?

You're right (of course!). My .chm file does actually contain those topics.
So, applying a condition to a TOC entry and then excluding it in the build has this effect:
HTML Help file (.chm): Now the topic entry will not appear in the TOC. The topic itself still exists in the .chm file, though, and you can find it by searching.
Printed output (Word): There doesn't seem to be any effect. That topic entry still appears in the Word TOC and the topic itself still exists in the .doc (or .docx) file.
So, to exclude a topic, I have to place the condition on the topic itself, by either right-clicking the topic in Project Manager and applying the condition or by opening the topic and applying the condition. Then I have to exclude that condition in the build.
Do I have it right yet? :-)

Name on print doc for Physical inventory.

Hi All,
When our user run the Trx MI21 for printing the PI doc ... Print doc contains "created by XYZ user " . The XYZ user is not exist in the system . The PI doc belongs to year 2004.
Is it possible to get the ''created by " on the print doc other than the user XYZ who created PI .
Regards,
Amara

the created by is the user who has created the PI doc e.g. with MI01 or MI31 transaction.
The one who executes MI21 does not do anything to the document than printing an already existing document that was created by a different user.
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Include Security Deposit Request in Aggregated Print Doc.

Hi Experts,
I have this scenario, where I posted SD request at contract account level posted using FPSEC1. (Contract account of a supplier in deregulated market with no contarct)
Requirement is to include this request in the print document.
I have maintained entries in table TE514 for RF doc (Item Selection in Account Maintenance/ Define Sub-Items)
When I am preparing a print doc for the aggregated posting using EA10_AGGRBILL it is not picking up the security deposit request in the aggregated print doc.
Is it possible to include the security deposit request in aggregated print doc ?
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Hi Devang,
As mentioned I have maintained the following entry in TE529 customising table. Let me know if I have missed anything cause I am not getting the required output.
ClrType/Clearing Cat./ Main Trans./ Subtransaction/ Open item sel./ Print interval/ Print item/ Items in BST/ Debit Position/Transfer/No Posting/ Defer Item/ Interest Items
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Edited by: Satyajeet on Feb 24, 2011 1:54 PM

Generating a print doc deletes other docs in the same directory

Generating a new doc into a directory that contains a different doc generated off the same Word template causes the older doc to be deleted.
MY RH8 project is set up with a number of Print Documentation SSLs, one for each chapter of a book, all to use styles from the same Word template. Each SSL has the same Location selected, so all the chapters are by default created in a common directory, where each can be tweaked as needed and later all merged into a single PDF for distribution.
But as each doc is generated, the previously-generated doc in that directory disappears. The newer and older files have different file names, were generated by different RH Printed Documentation SSLs, but the SSLs refer to the same Word template. If a previously-generated doc is still open in Word when I generate the next, then I get the "[template name] is locked for editing" prompt, I select "Open a Read Only copy", it runs on to completion, and then both docs are present in the directory as expected.
The selected output can be doc, docx, or pdf, and always the earlier file is deleted. The selected Location in which the files are created can be inside the project or outside the project. It makes no difference whether the template's properties are set to Read-only.
An obvious workaround is to copy each file out to a different directory as soon as the file is generated. But RH deleting differently-named files is so obviously a malicious thing to do, I can't be working it right. Any ideas?

When you generate a Print Doc SSL, a log file with name <ProjectName>.log is created along with the generated word doc(s) in the output folder. This log file contains the name of the previously generated word doc(s). When a Print Doc SSL is re-generated, it read the name of previous word doc from the log file and deletes it and creates a new word doc with possibly new name given in the SSL settings.
So, this is the normal behaviour of RoboHelp and works correctly if each Print Doc SSL is generated in separate folders. But when all the Print Doc SSLs are generated in the same output folder then the current SSL reads the log file of the previous SSL and hence deletes the previously generated word doc in that output folder.
Workaround:
1. RoboHelp has an option to generate individual Word Document for each Chapter, it can be used instead of Multiple SSL with one Chapter each.
2. If you can't use the first option for any reason, then delete the <ProjectName>.log before generating the each Print Doc SSL.

Printed doc topics listed in WinXP Recent Documents list

I recently upgraded to RoboHelp 9 from 7. I generated a printed doc and each topic is listed in the Recent Documents list in Windows XP, as follows:
The file names all begin with $HtmlDoc_Chapter_... By the way, these files can't be found once you click one of the names. It looks like some temporary files made during generation. The point is, I don't want them in my Recent Documents list. How can I prevent this from happening?
Thank you.

Am I right in thinking you are generating a Master Document and Sub Documents?
The problem here is that RoboHelp has to create a number of temporary documents in the process and Word notes any documents created. I doubt that RoboHelp can stop Word doing what it is set up to do. There is no interface option so pPlease follow this link and report it as a bug or feature request, depending on your point of view.
http://www.Adobe.com/cfusion/mmform/index.cfm?name=wishform&product=38
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Duplicated topics in printed docs

Is there a way to prevent RoboHelp from duplicating topics in
the Print Document Content - Printed Documentation dialog when
generating printed docs? I just noticed my PDFs have doubled
topics. I'm going back and manually deleting them on the dialog.
How did they get duplicated in the first place?

Hi Gina,
One cause of duplicated topics in your printed documentation
is having topics linked to books in the TOC. If a topic is linked
to a book and also appears separately within the book, it will
appear twice in the printed output.
If that's not the cause, someone else might be able to help.
Have you checked out all the info on Peter Grainge's excellent
site? He's got a whole section on printed documentation. His site
is
www.grainge.org.
Anne

RH 10: not use Master Page in Printed Docs

I have a Master Page set up with a company logo and horizontal rules, which works great with the help topics. The problem occurs when I generate printed docs from the source files.
Everything else works well enough to get by (I have some tweaking to do), BUT every single topic shows up with the rules and the company logo. I don't see anywhere to NOT apply the Master Page to the printed output. Is there a secret to not using the online help layout in the printed docs?
thanks,
Alia

Master page headers and footers 100% guaranteed do not survive the trip to printed documentation. My guess is that in the master page your "headers" and "footers" have been created in the body section of the master page.
Create a new topic attaching that master page in the process. Then unlink the master page from that topic. Do you still see the header and footer? If you do, my theory is proved. If you do not, post back.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Can't Prepare Printed Docs in RH Demo

I am new to RH. I downloaded the trial versions of RH9 and FM10. I'm floundering around trying to learn on the fly. I was trying test the ability to prepare PDFs from the topics. I found my way to "Printed Documentation" in the Single Source Layouts pod. When I try to prepare either a PDF or DOC file, it crashes RH, saying "Failed to build title page". I tried this from two of the sample projects as well as one of my own topic pages.
Why is this happening and how do I fix it? Is other software required to export PDF/DOC? Do I have to have certain versions of Office installed? What about Acrobat?
Thank you!

Welcome to our community
Can't help you with FrameMaker, but creating printed docs from RoboHelp does require Microsoft Word to be installed. So if you don't have Micrsoft Word installed there will likely be issues trying to created printed docs.
I believe the PDF output takes a side trip through Microsoft Word first. So if you can't create a PDF it also seems to suggest you don't have Word installed.
Cheers... Rick
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RH9 hangs while generating printed doc

I was generating a printed doc and left my desk. When I came back, the laptop had gone to sleep. When I woke it, it was stuck on the last part, Updating Index.
I let it go for a while (the progress bar was showing that it was almost done and still processing topics). After 20 minutes, I tried to cancel by clicking Cancel. It ignored me. I killed it with Task Manager.
I waited a minute, then restarted RH. I tried again. It said the document was in use. I shut everything down, restarted Windows, and tried again. Got the same message. Went and deleted everything in the output folder for the printed doc. Deleted the .CPD file, just because.
Restarted Windows again. Tried generating the printed doc again. It's stuck at the same point, and it's been over a half hour.
I could go back to yesterday's backup without much pain (no major changes since then), but just in case this happens again and I don't have that option, what should I do?
It's a long weekend here in the States (Memorial Day) and I think it's a Bank Holiday in the UK (Spring Bank Holiday), so I'm sure you all aren't glued to your screens , so I'll be patient.

In order:
Use Windows Explorer to delete the content of the target location and try again.
Generate to a different location.
Create a new layout, not a duplicate.
Create two duplicate layouts and trash the different halves of the content.
Open a bottle.
Resign.
Seriously, post back if Steps 1 to 4 don't work.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Printed Docs Not Following TOC

When you generate a printed doc (in this case, Word output),
you are supposed to get output of topics in a sequence that follows
the TOC as outlined on the TOC panel in RoboHelp.
Instead, I am getting a complete jumble, with some topics
even repeated. I have tried every combination of settings and
kludges known to man (I am pretty resourceful about this, usually),
but nothing seems to have any effect on it. The one good thing I
can say is that it is consistent in the way it scrambles the
topics.
I am using the latest RoboHelp with Word 2003 on an XP box.
At this point we are reduced to cutting and pasting about 366
topics to rescramble them in the correct order.
HELP!!!

One thing I have noticed is that, in every case where it is
picking up the wrong topic, it apparently is going to the right
topic but then copying in the topic just above it in the actual
word doc.
In the progress dialog while it is generating the file, it
says that it is picking up and copying the correct topics, but in
just about every case it is grabbing the one just above it in the
actual Word doc sequence. I suspect this is a bug. I just wonder
why it hasn't happened to anyone else.

Printing docs

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