Printing Error AA Pro Ver. 9.5

From time to time when I try to print from MS Office to the Virtual PDF printer, I get the following error.
(Cannot continue because Acrobat is not activated) Huh!!
How to solve this?
I'm using Vista 64

Your Acrobat licensing seems corrupt. Repair your Acrobat installation from Control Panel->Programs and see if that solves it out.

Similar Messages

Unable to Communicate with Printer Error - Officejet Pro 8600

My printer was working fine last week... printing from my Mac desktop via wireless.
Now, when I try to print, the progress window is just hanging... trying to find the printer.
I deleted the printer in my settings and tried to reinstall. Now, I am getting an error message that says: Unable to Communicate with the Printer at this Time.
Help, please!
Comuputer: Mac OSX Version 10.9.3
Printer: Officejet Pro 8600 Plus... only about 3 months old!

Hello K_D123, and welcome to the HP Forums, I hope you enjoy your experience!
I see you are having wireless issues. I would like to try and help.
I would recommend powering off your computer and printer. Once they are both off, I would unplug the power from the back of your wireless router, wait 60 seconds and plug it back in. After the router has begun broadcasting, power on the printer and computer.
I would also recommend following the steps in this document on Wireless printing center Troubleshooting Issues.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Printing Error using Acrobat Pro 9

After installing, 9.3.3 Acrobat Pro, I can no longer print PDFs to my printer. I have to use Preview to print them.
Error Log Messages occurring when a print job to an HP OfficeJet AIO 7590 from Adobe Acrobat Pro, Vers. 9.3.3 on a MacOSX 10.6.4 platform failed to print innumerable times. Prior to Acrobat Vers. 9.0.1, no problems occurred.
D [20/Aug/2010:09:26:42 -0500] [Job 534] The following messages were recorded from 09:26:40 to 09:26:42
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.s.74-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.s.1-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.s.5-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.s.67-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.s.77-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.s.78-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.s.75-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.s.102-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.s.103-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.s.104-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.s.101-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.s.113-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.s.114-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.s.7-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.s.20-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.s.66-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.s.72-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.s.0-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.s.6-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.s.70-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.s.71-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.s.88-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.s.59-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.s.69-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.s.68-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.s.19-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.s.115-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.s.42-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.s.89-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.s.87-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.e.0-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.1.3.0-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.1.3.1-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.1.3.2-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.1.3.3-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.1.3.4-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.1.3.5-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.1.3.6-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.1.3.7-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.1.3.8-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.1.3.9-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.1.3.10-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.1.3.11-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.1.3.12-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.1.3.13-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.1.3.14-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.1.3.15-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.1.3.16-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.1.3.17-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.1.3.18-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.1.3.19-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.1.3.20-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.1.3.21-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.1.3.22-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.1.3.23-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.1.3.24-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.1.4.0-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.1.4.1-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.1.4.2-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.1.4.3-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.1.4.4-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.1.4.5-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.1.4.6-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.1.4.7-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.1.4.8-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.1.4.9-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.1.4.10-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.1.4.11-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.1.4.12-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.1.4.13-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.1.4.14-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.1.4.15-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.1.4.16-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.1.4.17-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.1.4.18-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.1.4.19-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.1.4.20-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.1.4.21-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.1.4.22-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.1.4.23-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.1.4.24-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.2.3.0-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.2.3.1-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.2.3.2-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.2.3.3-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.2.3.4-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.2.3.5-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.2.3.6-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.2.3.7-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.2.3.8-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.2.3.9-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.2.3.10-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.2.3.11-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.2.3.12-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.2.3.13-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.2.3.14-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.2.3.15-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.2.3.16-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.2.3.17-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.2.3.18-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.2.3.19-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.2.3.20-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.2.3.21-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.2.3.22-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.2.3.23-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.2.3.24-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.2.4.0-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.2.4.1-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.2.4.2-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.2.4.3-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.2.4.4-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.2.4.5-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.2.4.6-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.2.4.7-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.2.4.8-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.2.4.9-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.2.4.10-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.2.4.11-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.2.4.12-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.2.4.13-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.2.4.14-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.2.4.15-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.2.4.16-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.2.4.17-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.2.4.18-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.2.4.19-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.2.4.20-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.2.4.21-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.2.4.22-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.2.4.23-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.2.4.24-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.3.0-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.3.1-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.3.2-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.3.3-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.3.4-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.3.5-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.3.6-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.3.7-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.3.8-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.3.9-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.3.10-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.3.11-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.3.12-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.3.13-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.3.14-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.3.15-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.3.16-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.3.17-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.3.18-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.3.19-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.3.20-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.3.21-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.3.22-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.3.23-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.3.24-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.0-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.1-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.2-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.3-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.4-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.5-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.6-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.7-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.8-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.9-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.10-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.11-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.12-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.13-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.14-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.15-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.16-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.17-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.18-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.19-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.20-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.21-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.22-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.23-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.24-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] PPD: DefaultHPAutoDuplexerInstalled="True"
D [20/Aug/2010:09:26:42 -0500] [Job 534] PID 18598 (/Library/Printers/hp/cups/Inkjet.driver/Contents/MacOS/Inkjet) exited with 3 status.
D [20/Aug/2010:09:26:42 -0500] [Job 534] user   time    used: 2" 220314'
D [20/Aug/2010:09:26:42 -0500] [Job 534] system time    used: 0" 311151'
D [20/Aug/2010:09:26:42 -0500] [Job 534] max resident size: 29061120
D [20/Aug/2010:09:26:42 -0500] [Job 534] shared memory size: 0
D [20/Aug/2010:09:26:42 -0500] [Job 534] unshared data size: 0
D [20/Aug/2010:09:26:42 -0500] [Job 534] unshared stack size: 0
D [20/Aug/2010:09:26:42 -0500] [Job 534] page     reclaims : 8158
D [20/Aug/2010:09:26:42 -0500] [Job 534] page     faults    : 172
D [20/Aug/2010:09:26:42 -0500] [Job 534] swaps              : 0
D [20/Aug/2010:09:26:42 -0500] [Job 534] block inputs count: 76
D [20/Aug/2010:09:26:42 -0500] [Job 534] block outputs count: 16
D [20/Aug/2010:09:26:42 -0500] [Job 534] messages       sent: 0
D [20/Aug/2010:09:26:42 -0500] [Job 534] messages       received: 0
D [20/Aug/2010:09:26:42 -0500] [Job 534] signals    received: 2
D [20/Aug/2010:09:26:42 -0500] [Job 534] voluntary switches: 374
D [20/Aug/2010:09:26:42 -0500] [Job 534] preempted switches: 1834
D [20/Aug/2010:09:26:42 -0500] [Job 534] Sent 0 bytes...
D [20/Aug/2010:09:26:42 -0500] [Job 534] End of messages
D [20/Aug/2010:09:26:42 -0500] [Job 534] printer-state=3(idle)
D [20/Aug/2010:09:26:42 -0500] [Job 534] printer-state-message="can't open `/private/var/spool/cups/tmp/048a64c7042a4'."
D [20/Aug/2010:09:26:42 -0500] [Job 534] printer-state-reasons=none
Any ideas? Also sent to HP.
Mikail

While on Adobe's site I had a chat with tech support. Once I gave them the serial number they said that it was volume license (I am a teacher and the school supplied the program) and that I would have to call the volume licensing number. I just spent 33 minutes on the phone with Adobe being bounced four different times. I called volume license number given in the chat, went through the problem. They transferred me to tech support where I gave them the same information again. They transferred me to Acrobat support. I gave them the information again and they said that I needed a service agreement (looks like the school does not have one) and would transfer me back to volume license. The last transfer just said that I should have been told that on the first call. I still do not have Acrobat Pro printing to my printer. All of my applications will print except Acrobat Pro. Any other suggestions?

Printing from Mac Book Pro to windows printer Error 306

Error 306
I tried several setups before I figured this out.
Trying to print to windows printer
Mac Book Pro / Canon MX 870 resulted in print error 306.
Home network with Linksys wireless N router
First delete the printer on the Mac.
Make sure you go to Canon's website and download latest driver for your Mac. Canon's software driver site detects your operating system automatically and takes you to the driver you need, just make sure everything matches up. You can see the OS version you are using by clicking on the apple icon and then (about this mac)
I also down loaded network tool package. Not sure if you need it, but I loaded it too.
Now on the Canon MX870, go to the wireless set up menu. (key pad on the printer itself). Follow the promts and you will get to where you can enter your network password and get your printer to connect to your router. Now the wireless Icon on the printer will be on steady.
Now back on the Mac, Click the Apple Icon, System Preferences, then click on printers and scanners.
You will see, Default- Scanner- IP- Windows, icons at the top of the page. Just be sure the default is highlighted.
My Scanner came up first, then a few seconds later the printer appeared.
Select the printer
Use the one with all the numbers after the printer name. (MX870xxxxxxxxxxx)
Canon U Network
Click on it and then click the add button bottom right
Make sure your are always in good wireless signal strength throughout the entire process.
Hope this helps.
Lou

Thanks for the detailed info Lou!

How do I get rid of deactivation error 194:1 in Adobe Acrobat Pro ver 9

How do I get rid of deactivation error 194:1 in Adobe Acrobat Pro ver 9
It happens on multiple PCs

All menu content, include motion, is limited to 1 Gig. This is not easy to calculate. This is not a common error unless you are over.
When projects are revised, particularly numerous times, Encore may not correctly remove old elements.
Easiest method here is probably to start the project over. You can import the menus from the old project.
You can also close this project, and try clearing the media cache.

Officejet Pro 8625 Printer Error Please turn printer off, then on

Upon power up and connection to wiFi all appeares to be functioning properly. Can even e-print. All is still well when printer goes to sleep (will wake-up and e-print). After about 10-15 minutes will get a white screen with an message "Printer error Please turn printer off, then on" all other lights are flashing including power button. I have tried updating windows and print drivers. This first happened about two weeks ago. After updating print drivers all appeared to be well until three or four days ago then it has all started again. HELP PLEASE

Dear ChristineChandl,
Please follow the steps of this document:
http://support.hp.com/us-en/product/HP-Officejet-Pro-8500-All-in-One-Printer-series---A909/3752454/m...
I hope you find it helpful.
Greetings.
* I am not an employee of HP, my work is voluntary.
If this answer was helpful and clarify or resolve your problem, please mark the issue as resolved and click my star next to give a kudo as thanks.
I am not an employee of HP, my work is voluntary. If this answer has been helpful and clarifies or solves your problem, please click the button
and click on the icon if you want acknowledge the assistance.

HP LaserJet Pro 300 color MFP runs cleaning and Mis Prints Error with Printing above 5 pages

I have an HP Pro 300 Printer with New genuine cartridges. But when I print or make copies of multi page jobs it always comes up with a message on the screen which says "cleaning" and then give a "Mis Printer Error".The printer is out of warranty. The Print quality is excellent but the error it gives all the time is a major problem. Has anyone solution for this? Please help! Thanks

Restoring the defaults doesnt usually purge out the memory of a printer. You need a cold reset to complete that proceedure. Cold Reset steps:http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/HP-LaserJet-Pro-200-color-MFP-M276nw-Cold-reset/td-p/5060955 The video at the bottom of the first page is very helpful.

KT4V MS-6712 VER:1.0A just a printing error?

I own a MSI KT4VL, the one that uses the KT400 chipset not the KT400A. Between PCI slots 1 and 2 it has printed:
KT4V
However the printed version between PCI slots 2 and 3 is:
MS-6712 VER: 1.0A
Which fits the image MSI shows for the KT4AV. As an extra data, it came with BIOS version 1.8.
My question: is just a printing error, some intermediate version or anything else?
Thanks Gustavo.-

The KT3V also uses the MS-6712 ver:1.0A circuit board so most likely it is shared between the three models in order to reduce costs. Bios version 1.8 is shared by the KT4V and KT3V but not the KT4AV which uses version 5.0. If your board is running stable I would not worry about it.

Anyone unable to print from Mac Pro using lion 10.7.2 to HP LaserJet M1319f mfp

I'm unable to print from Mac Pro using lion 10.7.2 to HP LaserJet M1319f mfp. The HP website says that the HP LaserJet M1319F MFP is compatible with Lion 10.7.2. Every time I try to perform a Test print I get an Error msg. I'm using driver version 1.3.0.261

https://discussions.apple.com/message/23765195#23765195

Canon IR-Adv 5045 printing error 'Filter' failed

I just upgrade our office to include 7 new Mac Pro towers and one iMac. All of the towers had no problems when upgrading the print drivers for our Canon printer. The iMac (only) returns a print error and will not print to the device. If anyone can read the error code in the consule and direct me how to fix the error I would greatly appreciate it.
Here is the concole error:
It first states: mdworker: Unable to talk to lsboxd
mdworker(443) deny mach-lookup com.apple.ls.boxd
Process:         mdworker [443]
Path:            /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Versions/A/Support/mdworker
Load Address:    0x101f91000
Identifier:      mdworker
Version:         ??? (???)
Code Type:       x86_64 (Native)
Parent Process: launchd [202]
Date/Time:       2013-01-29 10:47:56.599 -0500
OS Version:      Mac OS X 10.8.2 (12C2037)
Report Version: 8
Thread 0:
0   libsystem_kernel.dylib                  0x00007fff92443686 mach_msg_trap + 10
1   CoreFoundation                          0x00007fff967a7803 __CFRunLoopServiceMachPort + 195
2   CoreFoundation                          0x00007fff967acee6 __CFRunLoopRun + 1078
3   CoreFoundation                          0x00007fff967ac6b2 CFRunLoopRunSpecific + 290
4   CoreFoundation                          0x00007fff967bb371 CFRunLoopRun + 97
5   mdworker                                0x0000000101f99ba9
6   libdyld.dylib                           0x00007fff94afc7e1 start + 0
Thread 1:
0   libsystem_kernel.dylib                  0x00007fff92445d16 kevent + 10
1   libdispatch.dylib                       0x00007fff92a549ee _dispatch_mgr_thread + 54
Thread 2:
0   libsystem_kernel.dylib                  0x00007fff92443686 mach_msg_trap + 10
1   liblaunch.dylib                         0x00007fff930ba7c4
2   liblaunch.dylib                         0x00007fff930b94d9 bootstrap_look_up3 + 69
3   libxpc.dylib                            0x00007fff95652c21 _xpc_connection_bootstrap_look_up_slow + 371
4   libxpc.dylib                            0x00007fff95651c82 _xpc_connection_init + 1062
5   libdispatch.dylib                       0x00007fff92a520b6 _dispatch_client_callout + 8
6   libdispatch.dylib                       0x00007fff92a5347f _dispatch_queue_drain + 235
7   libdispatch.dylib                       0x00007fff92a532f1 _dispatch_queue_invoke + 52
8   libdispatch.dylib                       0x00007fff92a53448 _dispatch_queue_drain + 180
9   libdispatch.dylib                       0x00007fff92a532f1 _dispatch_queue_invoke + 52
10 libdispatch.dylib                       0x00007fff92a531c3 _dispatch_worker_thread2 + 249
11 libsystem_c.dylib                       0x00007fff946b7cab _pthread_wqthread + 404
12 libsystem_c.dylib                       0x00007fff946a2171 start_wqthread + 13
Thread 3:
0   libsystem_kernel.dylib                  0x00007fff924436c2 semaphore_wait_trap + 10
1   libxpc.dylib                            0x00007fff95654e1f xpc_connection_send_message_with_reply_sync + 127
2   LaunchServices                          0x00007fff94fcf3ce send(LSBoxMessage&, LSBoxMessage&) + 28
3   LaunchServices                          0x00007fff9504fd4b lsbox_preflightAppLaunch + 84
4   LaunchServices                          0x00007fff94fda341 _LSFindOrRegisterBundleNode + 857
5   LaunchServices                          0x00007fff95036b02 _LSRegisterNode + 75
6   LaunchServices                          0x00007fff94fe2a0f _LSBundleCopyOrCheckNode + 1047
7   LaunchServices                          0x00007fff94fca5b6 _LSCopyLibraryItemURLs + 486
8   mdworker                                0x0000000101fc1014
9   libdispatch.dylib                       0x00007fff92a55f01 _dispatch_call_block_and_release + 15
10 libdispatch.dylib                       0x00007fff92a520b6 _dispatch_client_callout + 8
11 libdispatch.dylib                       0x00007fff92a5347f _dispatch_queue_drain + 235
12 libdispatch.dylib                       0x00007fff92a532f1 _dispatch_queue_invoke + 52
13 libdispatch.dylib                       0x00007fff92a531c3 _dispatch_worker_thread2 + 249
14 libsystem_c.dylib                       0x00007fff946b7cab _pthread_wqthread + 404
15 libsystem_c.dylib                       0x00007fff946a2171 start_wqthread + 13
Thread 4:
0   libsystem_kernel.dylib                  0x00007fff924456d6 __workq_kernreturn + 10
1   libsystem_c.dylib                       0x00007fff946b7cb3 _pthread_wqthread + 412
2   libsystem_c.dylib                       0x00007fff946a2171 start_wqthread + 13
Thread 5:
Binary Images:
       0x101f91000 -        0x101feaff7 mdworker (707.3) <16ABDF29-6F80-3D48-8518-2650891685C3> /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Versions/A/Support/mdworker
    0x7fff92433000 -     0x7fff9244eff7 libsystem_kernel.dylib (2050.20.9) <EC0A9F5B-C9F5-336B-A7DD-49A718042F39> /usr/lib/system/libsystem_kernel.dylib
    0x7fff92a50000 -     0x7fff92a65ff7 libdispatch.dylib (228.23) <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
    0x7fff930b7000 -     0x7fff930bffff liblaunch.dylib (442.26.2) <2F71CAF8-6524-329E-AC56-C506658B4C0C> /usr/lib/system/liblaunch.dylib
    0x7fff946a1000 -     0x7fff9476dfe7 libsystem_c.dylib (825.25) <3B1FE674-F556-3B3F-922A-FEEF222576D8> /usr/lib/system/libsystem_c.dylib
    0x7fff94afa000 -     0x7fff94afdff7 libdyld.dylib (210.2.3) <F59367C9-C110-382B-A695-9035A6DD387E> /usr/lib/system/libdyld.dylib
    0x7fff94fc6000 -     0x7fff95077fff com.apple.LaunchServices (539.7 - 539.7) <DA7C602E-5E01-31B8-925D-B45360CA089F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
    0x7fff95649000 -     0x7fff9566bff7 libxpc.dylib (140.41) <FAC04D8B-680E-325F-8F0C-DD69859D0E01> /usr/lib/system/libxpc.dylib
    0x7fff96778000 -     0x7fff96961fff com.apple.CoreFoundation (6.8 - 744.12) <EF002794-DAEF-31C6-866C-E3E3AC387A9F> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

Here is the CUPS error log:
E [29/Jan/2013:10:48:02 -0500] [Job 2] Job stopped due to filter errors; please consult the error_log file for details.
D [29/Jan/2013:10:48:02 -0500] [Job 2] The following messages were recorded from 10:47:57 to 10:48:02
D [29/Jan/2013:10:48:02 -0500] [Job 2] Adding start banner page "none".
D [29/Jan/2013:10:48:02 -0500] [Job 2] Queued on "Canon_iR_ADV_C5000s_B1_PSV1_0US" by "brian".
D [29/Jan/2013:10:48:02 -0500] [Job 2] File of type application/postscript queued by "brian".
D [29/Jan/2013:10:48:02 -0500] [Job 2] Adding end banner page "none".
D [29/Jan/2013:10:48:02 -0500] [Job 2] time-at-processing=1359474477
D [29/Jan/2013:10:48:02 -0500] [Job 2] job-sheets=none,none
D [29/Jan/2013:10:48:02 -0500] [Job 2] argv[0]="Canon_iR_ADV_C5000s_B1_PSV1_0US"
D [29/Jan/2013:10:48:02 -0500] [Job 2] argv[1]="2"
D [29/Jan/2013:10:48:02 -0500] [Job 2] argv[2]="brian"
D [29/Jan/2013:10:48:02 -0500] [Job 2] argv[3]="Option 1.pdf"
D [29/Jan/2013:10:48:02 -0500] [Job 2] argv[4]="1"
D [29/Jan/2013:10:48:02 -0500] [Job 2] argv[5]="AP_ColorMatchingMode=AP_ApplicationColorMatching AP_D_InputSlot= collate com.apple.print.DocumentTicket.PMSpoolFormat=application/pdf com.apple.print.JobInfo.PMJobName=Option\ 1.pdf com.apple.print.PrinterInfo.PMColorDeviceID..n.=37710 com.apple.print.PrintSettings.PMColorMatchingMode..n.=0 com.apple.print.PrintSettings.PMCopies..n.=1 com.apple.print.PrintSettings.PMCopyCollate..b. com.apple.print.PrintSettings.PMFirstPage..n.=1 com.apple.print.PrintSettings.PMLastPage..n.=2147483647 com.apple.print.PrintSettings.PMPageRange..a.0..n.=1 com.apple.print.PrintSettings.PMPageRange..a.1..n.=2147483647 media=Tabloid orientation-requested=4 pserrorhandler-requested=standard job-uuid=urn:uuid:eed84498-012e-3160-595d-d100c17e0632 job-originating-host-name=localhost time-at-creation=1359474477 time-at-processing=1359474477 PageSize=Tabloid"
D [29/Jan/2013:10:48:02 -0500] [Job 2] argv[6]="/private/var/spool/cups/d00002-001"
D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[0]="<CFProcessPath>"
D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[1]="CUPS_CACHEDIR=/private/var/spool/cups/cache"
D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[2]="CUPS_DATADIR=/usr/share/cups"
D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[3]="CUPS_DOCROOT=/usr/share/doc/cups"
D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[4]="CUPS_FONTPATH=/usr/share/cups/fonts"
D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[5]="CUPS_REQUESTROOT=/private/var/spool/cups"
D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[6]="CUPS_SERVERBIN=/usr/libexec/cups"
D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[7]="CUPS_SERVERROOT=/private/etc/cups"
D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[8]="CUPS_STATEDIR=/private/etc/cups"
D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[9]="HOME=/private/var/spool/cups/tmp"
D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[10]="PATH=/usr/libexec/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"
D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[11]="SERVER_ADMIN=root@localhost"
D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[12]="SOFTWARE=CUPS/1.6svn"
D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[13]="TMPDIR=/private/var/spool/cups/tmp"
D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[14]="USER=root"
D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[15]="CUPS_MAX_MESSAGE=2047"
D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[16]="CUPS_SERVER=/private/var/run/cupsd"
D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[17]="CUPS_ENCRYPTION=IfRequested"
D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[18]="IPP_PORT=631"
D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[19]="CHARSET=utf-8"
D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[20]="LANG=en_US.UTF-8"
D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[21]="APPLE_LANGUAGE=en-US"
D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[22]="PPD=/private/etc/cups/ppd/Canon_iR_ADV_C5000s_B1_PSV1_0US.ppd"
D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[23]="RIP_MAX_CACHE=128m"
D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[24]="CONTENT_TYPE=application/postscript"
D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[25]="DEVICE_URI=dnssd://Canon%20iR-ADV%20C5000s-B1%20PSV1.0US._printer._tc p.local./"
D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[26]="PRINTER_INFO=Canon iR-ADV C5000s-B1 PSV1.0US"
D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[27]="PRINTER_LOCATION="
D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[28]="PRINTER=Canon_iR_ADV_C5000s_B1_PSV1_0US"
D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[29]="PRINTER_STATE_REASONS=none"
D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[30]="CUPS_FILETYPE=document"
D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[31]="FINAL_CONTENT_TYPE=printer/Canon_iR_ADV_C5000s_B1_PSV1_0US"
D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[32]="AUTH_I****"
D [29/Jan/2013:10:48:02 -0500] [Job 2] Started filter /usr/libexec/cups/filter/pstops (PID 447)
D [29/Jan/2013:10:48:02 -0500] [Job 2] Started filter /Library/Printers/Canon/PS3/PDEs/EF118958/fierycupsfilter (PID 448)
D [29/Jan/2013:10:48:02 -0500] [Job 2] Started backend /usr/libexec/cups/backend/dnssd (PID 449)
D [29/Jan/2013:10:48:02 -0500] [Job 2] execv failed: Permission denied
D [29/Jan/2013:10:48:02 -0500] [Job 2] PID 448 (/Library/Printers/Canon/PS3/PDEs/EF118958/fierycupsfilter) stopped with status 1.
D [29/Jan/2013:10:48:02 -0500] [Job 2] Hint: Try setting the LogLevel to "debug" to find out more.
D [29/Jan/2013:10:48:02 -0500] [Job 2] Resolving "Canon iR-ADV C5000s-B1 PSV1.0US._printer._tcp.local."...
D [29/Jan/2013:10:48:02 -0500] [Job 2] STATE: +connecting-to-device
D [29/Jan/2013:10:48:02 -0500] [Job 2] Resolving "Canon iR-ADV C5000s-B1 PSV1.0US", regtype="_printer._tcp", domain="local."...
D [29/Jan/2013:10:48:02 -0500] [Job 2] Looking for printer.
D [29/Jan/2013:10:48:02 -0500] [Job 2] Page = 792x1224; 7,11 to 785,1213
D [29/Jan/2013:10:48:02 -0500] [Job 2] slow_collate=0, slow_duplex=0, slow_order=0
D [29/Jan/2013:10:48:02 -0500] [Job 2] Before copy_comments - %!PS-Adobe-3.1
D [29/Jan/2013:10:48:02 -0500] [Job 2] %!PS-Adobe-3.1
D [29/Jan/2013:10:48:02 -0500] [Job 2] %ADO_DSC_Encoding: UTF8
D [29/Jan/2013:10:48:02 -0500] [Job 2] %%Title: (Option 1.pdf)
D [29/Jan/2013:10:48:02 -0500] [Job 2] %%Creator: (Adobe Acrobat 11.0.1)
D [29/Jan/2013:10:48:02 -0500] [Job 2] %%For: brian
D [29/Jan/2013:10:48:02 -0500] [Job 2] %%CreationDate: 1/29/13, 10:47 AM
D [29/Jan/2013:10:48:02 -0500] [Job 2] %%BoundingBox: 11 7 1213 785
D [29/Jan/2013:10:48:02 -0500] [Job 2] %%HiResBoundingBox: 11.3400 7.3376 1212.6600 784.6624
D [29/Jan/2013:10:48:02 -0500] [Job 2] %%CropBox: 11.3400 7.3376 1212.6600 784.6624
D [29/Jan/2013:10:48:02 -0500] [Job 2] %%LanguageLevel: 3
D [29/Jan/2013:10:48:02 -0500] [Job 2] %%DocumentNeededResources: (atend)
D [29/Jan/2013:10:48:02 -0500] [Job 2] %%DocumentSuppliedResources: (atend)
D [29/Jan/2013:10:48:02 -0500] [Job 2] %%DocumentNeededFeatures: (atend)
D [29/Jan/2013:10:48:02 -0500] [Job 2] %%DocumentSuppliedFeatures: (atend)
D [29/Jan/2013:10:48:02 -0500] [Job 2] %%DocumentData: Clean7Bit
D [29/Jan/2013:10:48:02 -0500] [Job 2] %%PageOrder: Ascend
D [29/Jan/2013:10:48:02 -0500] [Job 2] %%TargetDevice: (Canon iR-ADV C5000s-B1 PSV1.0US) (3017.102) 1
D [29/Jan/2013:10:48:02 -0500] [Job 2] %%Pages: (atend)
D [29/Jan/2013:10:48:02 -0500] [Job 2] %%DocumentProcessColors: (atend)
D [29/Jan/2013:10:48:02 -0500] [Job 2] %%DocumentCustomColors: (atend)
D [29/Jan/2013:10:48:02 -0500] [Job 2] %%EndComments
D [29/Jan/2013:10:48:02 -0500] [Job 2] Before copy_prolog - %%BeginDefaults
D [29/Jan/2013:10:48:02 -0500] [Job 2] Before copy_setup - %%BeginSetup
D [29/Jan/2013:10:48:02 -0500] [Job 2] Before page loop - %%Page: 1 1
D [29/Jan/2013:10:48:02 -0500] [Job 2] Copying page 1...
D [29/Jan/2013:10:48:02 -0500] [Job 2] pagew = 1201.3, pagel = 777.8
D [29/Jan/2013:10:48:02 -0500] [Job 2] bboxx = 0, bboxy = 0, bboxw = 1224, bboxl = 792
D [29/Jan/2013:10:48:02 -0500] [Job 2] PageLeft = 11.3, PageRight = 1212.7
D [29/Jan/2013:10:48:02 -0500] [Job 2] PageTop = 784.9, PageBottom = 7.1
D [29/Jan/2013:10:48:02 -0500] [Job 2] PageWidth = 1224.0, PageLength = 792.0
D [29/Jan/2013:10:48:02 -0500] [Job 2] Wrote 1 pages...
D [29/Jan/2013:10:48:02 -0500] [Job 2] PID 447 (/usr/libexec/cups/filter/pstops) exited with no errors.
D [29/Jan/2013:10:48:02 -0500] [Job 2] Resolved as "lpd://CanonC5045.local.:515/print"...
D [29/Jan/2013:10:48:02 -0500] [Job 2] STATE: -connecting-to-device,offline-report
D [29/Jan/2013:10:48:02 -0500] [Job 2] Executing backend "/usr/libexec/cups/backend/lpd"...
D [29/Jan/2013:10:48:02 -0500] [Job 2] STATE: +connecting-to-device
D [29/Jan/2013:10:48:02 -0500] [Job 2] Looking up "CanonC5045.local."...
D [29/Jan/2013:10:48:02 -0500] [Job 2] backendWaitLoop(snmp_fd=5, addr=0x7f8d70c0dba8, side_cb=0x10bb23a13)
D [29/Jan/2013:10:48:02 -0500] [Job 2] PID 449 (/usr/libexec/cups/backend/dnssd) exited with no errors.
D [29/Jan/2013:10:48:02 -0500] [Job 2] End of messages
D [29/Jan/2013:10:48:02 -0500] [Job 2] printer-state=3(idle)
D [29/Jan/2013:10:48:02 -0500] [Job 2] printer-state-message="Looking for printer."
D [29/Jan/2013:10:48:02 -0500] [Job 2] printer-state-reasons=none

Printing error and Export to PDF error after a Quark Express convert

I are working on a catalogue that was previously made with Quark Express. I used q2id to convert over to InDesign CS3. I had some minor issues setting up the new fonts, but that was no big deal. Now that the catalogue is close to finished, I want to do some test print, however, on several of the files it start processing the printing, finish the processing of all the pages, then kills the print job and comes with the following error:
Print Error: The Adobe Print Engine has failed to output your data due to an unknown problem.
Similar error happens when I try to export to PDF, this error only says:
Failed to Export PFD file
Anyone had a similar problem?? I've done a preflight but ID does not indicate any problems with the file nor its content. Is there another tool to scan the file with to find errors?? Possible fix it?? Is there a log file I could check??
In advance, thanks guys.
Working on:
InDesign CS3
Windows XP Pro, SP02
2 GB RAM

Thanks Ken,
Not sure how to check if we do have OPI comments on some of the images, but looks like I have found a solution to the printing problem at least.
Thanks to a respons by Peter Spier to another topic with similar problems:
Peter Spier - 4:00am Mar 11, 08 PST (#5 of 6)
The symptoms could describe document corruption rather than network issues which might fall into the category of things that can be cleared up through export to .inx.
Try exporting one or two of the problem files to interchange format, open those and save as new .indd and make a new book file. See if that behaves differently across the network.
I also found another article about INX files, that confirms this technique:
http://avondale.typepad.com/indesignupdate/2005/08/what_the_heck_i.html
"...INX can also help “clean up” problem files in InDesign CS2—if you’re running into problems, especially with files that started their lives as QuarkXPress or PageMaker files, try exporting the document as INX and then opening that file."
So, I
1. exported all files, one by one to INX or InDesign InterChanged
2. Then reopened those files, saved back as regular .indd files
3. Reopend the new file (hoping for a refreshed file and test to see if it would open without problems.)
4. Then packed the files indevidually and reopend the new packed files when done.
Alle the files now print without any problems but export to PDF still fails with the same error message.
Would the OPI comment be a problem here maybe?
Thanks!
bard

Outlook 2013 crashed when user sending email from Adobe Writer xi pro ver 11.0.07

I ask Adobe, but they are signaling to Outlook problem
PC-HP, Windows 8.1 Pro X64 connected to Windows 2008 R2 DC
Adobe Acrobat Pro ver 11,x
When user trying to send email from Adobe direct, Outlook 2013 Pro is crashing
The only way to send email is to save adobe ( PDF) file and attached to the email
All patches are installed

Log Name: Application
Source: Application Error
Date: 7/15/2014 8:05:38 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Liz7PM-HP.armadale.local
Description:
Faulting application name: Acrobat.exe, version: 11.0.7.79, time stamp: 0x536b812b
Faulting module name: SendMail.api, version: 11.0.7.79, time stamp: 0x536b7fd0
Exception code: 0xc0000005
Fault offset: 0x0003390b
Faulting process id: 0x139c
Faulting application start time: 0x01cfa024deec4218
Faulting application path: C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe
Faulting module path: C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\SendMail.api
Report Id: 553a89c7-0c18-11e4-be97-80c16ee27020
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-07-15T12:05:38.000000000Z" />
<EventRecordID>66128</EventRecordID>
<Channel>Application</Channel>
<Computer>Liz7PM-HP.armadale.local</Computer>
<Security />
</System>
<EventData>
<Data>Acrobat.exe</Data>
<Data>11.0.7.79</Data>
<Data>536b812b</Data>
<Data>SendMail.api</Data>
<Data>11.0.7.79</Data>
<Data>536b7fd0</Data>
<Data>c0000005</Data>
<Data>0003390b</Data>
<Data>139c</Data>
<Data>01cfa024deec4218</Data>
<Data>C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe</Data>
<Data>C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\SendMail.api</Data>
<Data>553a89c7-0c18-11e4-be97-80c16ee27020</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Log Name: Application
Source: Windows Error Reporting
Date: 7/15/2014 8:05:55 AM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: Liz7PM-HP.armadale.local
Description:
Fault bucket 73304412188, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Acrobat.exe
P2: 11.0.7.79
P3: 536b812b
P4: SendMail.api
P5: 11.0.7.79
P6: 536b7fd0
P7: c0000005
P8: 0003390b
P9:
P10:
Attached files:
C:\Users\ewhitton\Desktop\140.pdf
C:\Users\ewhitton\AppData\Local\Temp\WER8000.tmp.WERInternalMetadata.xml
C:\Users\ewhitton\AppData\Local\Temp\WER8BB9.tmp.appcompat.txt
minidump.mdmp
These files may be available here:
C:\Users\ewhitton\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Acrobat.exe_2a26ba191a528da71b85271ed9509f7e426babf8_0d6f35c4_1735c074
Analysis symbol:
Rechecking for solution: 0
Report Id: 553a89c7-0c18-11e4-be97-80c16ee27020
Report Status: 4104
Hashed bucket: f6a7a946597169e4aea5077b3b7f0848
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-07-15T12:05:55.000000000Z" />
<EventRecordID>66131</EventRecordID>
<Channel>Application</Channel>
<Computer>Liz7PM-HP.armadale.local</Computer>
<Security />
</System>
<EventData>
<Data>73304412188</Data>
<Data>1</Data>
<Data>APPCRASH</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>Acrobat.exe</Data>
<Data>11.0.7.79</Data>
<Data>536b812b</Data>
<Data>SendMail.api</Data>
<Data>11.0.7.79</Data>
<Data>536b7fd0</Data>
<Data>c0000005</Data>
<Data>0003390b</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
C:\Users\ewhitton\Desktop\140.pdf
C:\Users\ewhitton\AppData\Local\Temp\WER8000.tmp.WERInternalMetadata.xml
C:\Users\ewhitton\AppData\Local\Temp\WER8BB9.tmp.appcompat.txt
minidump.mdmp</Data>
<Data>C:\Users\ewhitton\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Acrobat.exe_2a26ba191a528da71b85271ed9509f7e426babf8_0d6f35c4_1735c074</Data>
<Data>
</Data>
<Data>0</Data>
<Data>553a89c7-0c18-11e4-be97-80c16ee27020</Data>
<Data>4104</Data>
<Data>f6a7a946597169e4aea5077b3b7f0848</Data>
</EventData>
</Event>
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Log Name: Application
Source: Outlook
Date: 7/15/2014 8:06:05 AM
Event ID: 50
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: Liz7PM-HP.armadale.local
Description:
The following providers do not implement fast shutdown APIs, but are being shut down using fast shutdown:
MDConnector.dll (MAPI Store Provider)
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Outlook" />
<EventID Qualifiers="16384">50</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-07-15T12:06:05.000000000Z" />
<EventRecordID>66132</EventRecordID>
<Channel>Application</Channel>
<Computer>Liz7PM-HP.armadale.local</Computer>
<Security />
</System>
<EventData>
<Data>MDConnector.dll (MAPI Store Provider)
</Data>
</EventData>
</Event>

PDF Print Error

I have been using CS5 for the last two years to create a .indb file. I always export the book as a PDF and then send it to my printer. I recently had to change laptops and decided to give CC a try on the trial version. I used all the same content and images that I have always used to create the Indesign book. But when I exported the PDF and sent it to print, the printer came back saying that there was a print error and she was unable to print past certain pages. She could open the document and see everything but when she would try to print, a dialogue box would pop up saying there was an error.
I am using a Macbook Pro. Any thoughts?

We are experiencing similar issues. Have you tried saving the print file as postscript and then use Distiller to create the PDF.
We are using older versions of distiller as a work around.
We have some client's that print to a PDF server that are not experiencing this issue with CC publishing apps.
We are continuing to evaluate the CC publishing functionality, we will report our findings once we have the facts.
In the mean time, find work around's, get the jobs out and keep getting paid.

PDF Virtual Printer Queue has doc print errors but PDF's created

This has probably been answered already somewhere here, but I can't seem to find a current solution.
I am using Windows 7 64bit Pro and Acrobat X Pro. When printing to a PDF from any source - word, excel, email, the PDF is created correctly, but my PDF Printer Queue shows a document print error and leaves the doc in the queue.
This wasn't happening before so I am not sure if it's a known issue that an update has fixed or something else. If there is another thread that has the answer, let me know. Or a link to the fix would be great! Thanks.

Hi, try instead: http://helpx.adobe.com/x-productkb/global/set-default-printer-print-center.html
It works for current OS versions. If other dialogs appear, continue to add the printer.
The printer will be called localhost. Select it to print from eTax and choose the option to " Print to pdf"
Directions previous were to go to the manufacturers site, not the Apple site for the install, but its ok, link above is a better alternative.
Apologies….
Cheers

Outlook 2007 Print Preview/Print error after KB2509470

Are others running into print preview or print error message after installing MS KB2509470? Our environment XP Pro 32bit, running Office 2007 Std SP2 with latest patches from MS. Ricoh and HP Printers. If we uninstall this KB, problem is
resolve.
Error Message:
There is a problem with the selected printer. You might need to reinstall this printer. Try again, or use a different printer.

Patch is severely broken, can not be backed out. Set for removal on the WSUS server and now users are receiving an error box "The following updates were not installed: Update for Micorsoft Office Outlook 2007 (KB2509470). Tried to remove using MSIEXEC /x
KB2509470 with no luck. Throws error 1603 in event logs.
When the patch is re-issued, will we be able to install on top of a broken uninstall.
Microsoft - we could really use your help in mitigating this issue ASAP.
We too could not uninstall KB2509470 on some computers. Ended up turning on the Installer logging
http://support.microsoft.com/default.aspx?scid=223300 and found error: DEBUG: Error 2259: Database: Table(s) Update failed
We then found http://support.microsoft.com/kb/970320 which sent us to
http://support.microsoft.com/kb/981669
After installing the http://support.microsoft.com/kb/981669 package and rebooting, we were then able to uninstall KB2509470.

Printing Error AA Pro Ver. 9.5

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