Printing ODF documents thru eprint services

I've set up my HP Photosmart 5510 with wireless eprint services, it works perfect when I send text files, PDF or Microsoft stuff (basicly, Word or Excel). When I try to send Open Office (*.odt) files, it just prints nothing.
Is this format not supported (yet) or do I miss some piece of configuration in my printer?

how do I print an attachment that contains an (*.odt) file that contains text and photos.

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Creating an ODF document thru Java

How can i create a ODF text Document thru java ..

What kind of document you want to create? ODS, ODT ?
Do you need help on
http://www.jopendocument.org/start_text_2.html ?

Unable to print the document thru Crystal Integration

Hi All,
Could anybody help me on the issue given below.
One of our client Issue while printing from crystal Integration in SAP Business One. I can able to view the crystal report through Crystal Integration but i am unable to print the document.No Error is getting displayed .If i am printing from PLD it's working fine .After exporting to PDF from crytal integration i can able to Print but not able to print directly from the crystal Integration.
Thanks,
Vishwanath

Hi,
Please try to post in the Integration forum have some answers there.
Regards,
Clint

Motoprint on my motorola razr maxx smartphone will not print documents on eprint.

I am able to print from my smart phone by sending a document as an email attachment by wifi to the eprint web page, but Motorola Motoprint will not open a document on my smartphone and send it direct to the printer by my wifi network. My RAZR MAXX has Droid "Ice Cream Sandwich" operating system. My HP printer is the Photosmart model 5515. Motoprint will recognize the printer, but doesn't seem to load the printer drivers.

Hi tedin, if I understand you correctly you are able to use the ePrint service successfully from your smartphone but you are not able to print from your device to your printer over your local WiFi connection using Motorola Motoprint. I'm not familiar with that print app and you may need to refer to the help resources available to see if you can find a solution.
However you can also try to print using HP's free ePrint Home & Biz mobile printing app. You can download it from the Google Play app store here. It will work with your printer model over your local WiFi network.
Post back if you run into any problems trying to print using it.
If my reply helped you, feel free to click on the Kudos button (hover over the "thumbs up").
If my reply solved your problem please click on the Accepted Solution button so other Forum users may benefit from viewing the post.
I am an HP employee.

Can't re-add printer after removing from eprint center - 'Web Services Problem'

I have an HP Photosmart Premium C310 series printer (Model Number CN503B) which I have been using with ePrint for about 18 months. Aside from intermittent issues it has worked, I use a chromebook most of the time so rely on the ePrint option via Google Cloud Print.
Last week it stopped working, with every job in the list showing as cancelled. Following advice on the forum I removed the email address of the printer from the eprint center. I thought it would then be simple to add the printer back. However, I have been unable to connect the printer to the web service so I cannot create the code I need to add the printer back.
STEPS TO REPRODUCE:
1. Factory reset printer settings
2. Factory reset network settings
3. Restart printer and Reboot router
3. Settings -> Network -> Wireless Setup Wizard
4. Choose correct SSID, enter password for WPA
5. ‘Connected to Network’
6. Settings -> Web -> Enable Web Services
7. ‘Accept terms’ screen -> Accept
8. ‘Checking for product updates’ screen shows briefly then returns to 'accept terms' screen
9. Next it makes a ping sound and shows ‘Web Services Problem’ ‘Problem connecting to Web Services Server’, it then pings again a few seconds later (which ties in with what I see in the network logs as a second attempt)
10. Log on to printer via web interface and set IP address of printer to manual IP outside DHCP range (as advice on other threads in this forum). Check DNS setting valid (same as gateway server which all other devices on network are also using successfully as DNS)
11. Repeat steps 6 and 7 - still same error message
I consider myself technically savvy and have followed all advice I can find on this forum including the following:
1. reverting to printer and network defaults
2. rebooting router
3. assigning static IP address to printer outside of DHCP range of router
4. connecting to printer via web interface and setting DNS to variously: same as gateway, google DNS (8.8.8.8), ISP DNS
5. adjusting firewall settings on router to explicitly allow and log outbound connection on the HP ports (already had a rule allowing all outbound connections)
As mentioned, the printer worked fine with ePrint previously so I suspect the ePrint server is rejecting a request from my printer for some reason, maybe because there is old / corrupt data on the server regarding my specific printer.
I’m logging outbound traffic from the printer and here are what the router logs show me (printer IP replaced with 192.168.x.x below, even though it is not public )
Thu, 2013-04-11 09:13:42 - TCP Packet - Source:192.168.x.x, 36475 Destination:15.201.202.81,80 - [HTTP rule match]
Thu, 2013-04-11 09:13:43 - TCP Packet - Source:192.168.x.x, 51463 Destination:15.201.224.79,443 - [HTTPS rule match]
Thu, 2013-04-11 09:13:44 - TCP Packet - Source:192.168.x.x, 53044 Destination:15.201.224.79,443 - [HTTPS rule match]
Thu, 2013-04-11 09:13:44 - TCP Packet - Source:192.168.x.x, 51463 Destination:15.201.224.79,443 - [HTTPS rule match]
Thu, 2013-04-11 09:13:44 - TCP Packet - Source:192.168.x.x, 53044 Destination:15.201.224.79,443 - [HTTPS rule match]
Thu, 2013-04-11 09:13:51 - TCP Packet - Source:192.168.x.x, 64270 Destination:15.201.224.79,443 - [HTTPS rule match]
Looks like both are HP sites: first is 'g4t2674.houston.hp.com' and the second secure one is ‘registration-pro-site2eprint.houston.hp.com’ which sound likely to be correct. That suggests the DNS is working but that the registration server doesn’t like the request for some reason.
I had the printer registered for Google Cloud Print but I have now deleted that also and it doesn’t seem to have made any difference (assume it just formats and forwards to the HP ePrint email anyway).
One hack that sheds some further light is to switch off wifi on the printer and then switch on ePrint. Eprint gives an error but stays set as 'on'. When I then switch wifi back on I can then at least check for product updates (it tells me I have the latest product updates). However, web services are still a 'no go'. Network traffic for that product update exchange looks like this:
Thu, 2013-04-11 10:14:51 - TCP Packet - Source:192.168.x.x,63960 Destination:2.16.226.12,443 - [Any(ALL) rule match]
Thu, 2013-04-11 10:15:00 - TCP Packet - Source:192.168.x.x,63938 Destination:15.240.238.56,80 - [Any(ALL) rule match]
Thu, 2013-04-11 10:15:00 - TCP Packet - Source:192.168.x.x,63960 Destination:2.16.226.12,443 - [Any(ALL) rule match]
Thu, 2013-04-11 10:15:00 - TCP Packet - Source:192.168.x.x,39054 Destination:2.16.226.12,443 - [Any(ALL) rule match]
Thu, 2013-04-11 10:15:00 - TCP Packet - Source:192.168.x.x,63938 Destination:15.240.238.56,80 - [Any(ALL) rule match]
Thu, 2013-04-11 10:15:00 - TCP Packet - Source:192.168.x.x,39054 Destination:2.16.226.12,443 - [Any(ALL) rule match]
Thu, 2013-04-11 10:15:01 - TCP Packet - Source:192.168.x.x,63960 Destination:2.16.226.12,443 - [Any(ALL) rule match]
Thu, 2013-04-11 10:15:01 - TCP Packet - Source:192.168.x.x,63938 Destination:15.240.238.56,80 - [Any(ALL) rule match]
Thu, 2013-04-11 10:15:01 - TCP Packet - Source:192.168.x.x,39054 Destination:2.16.226.12,443 - [Any(ALL) rule match]
Thu, 2013-04-11 10:15:01 - TCP Packet - Source:192.168.x.x,63938 Destination:15.240.238.56,80 - [Any(ALL) rule match]
Thu, 2013-04-11 10:15:01 - TCP Packet - Source:192.168.x.x ,39054 Destination:2.16.226.12,443 - [Any(ALL) rule match]
So clearly the printer can communicate to those servers well enough to find it has the latest firmware.
I realise this is a lot of information but hopefully some of it is helpful for troubleshooting.
Thank you in advance for any help!

The issue disappeared this weekend. I didn't change anything so it must have been something server side. I notice others with the same issue have also seen it resolved.
Thanks to all those who contributed and tried to help out. Although disappointed I went for a long time without ePrint I'm glad that action was apparently taken to resolve in the end.

How do I print a document from my win 8.1 computer via my home network thru my win 7 computer?

I am trying to print a document from my win 8.1 computer via my home network thru my win 7 computer which has the Deskjet 3054A All-in-one printer connected to it. I can see the printer from my win 8.1 computer and when I send a print command I see the document in the printer que but it does not print. I have not installed the printer drivers on my win 8.1 computer. Do I need to do this?

Hi GeneLund,
I understand you have a Deskjet 3054A printer and are currently unable to print to it from your Windows 8.1 computer. I will certainly do my best to assist you with this.
I just need to ask a few questions to start.
1. Is your printer setup to print wirelessly from your Windows 7 computer?
2. Are you able to print successfully from the Windows 7 computer?
You definitely want to install the drivers for your Deskjet onto your Windows 8.1 computer, and you can do so by going to HP's website (just click the blue Next button and then download the option under Driver - Product Installation Software) and downloading the drivers. If you're printer is on the wireless network you should have no issues, if it's not on the network yet though that needs to be done first and it is done through the software.
Hope this helps, have a great day!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

Can I use eprint to print out document as duplex?

I was able to print out using eprint service. But it only print one side per page. I am just wondering can I print out both page? Thanks.

MTU,
The ePrint Services are not designed to double side "duplex".
I hope this helps you.
If I have SOLVED your issue, please feel free to provide KUDOS and make sure you mark this thread as SOLUTION PROVIDED!
Although I work for HP, my posts and replies are my own opinion and not those of HP.

IOS print to HP ePrint service with 2 SSID on same network. One works, other not.

Hi.
I have this situation, and wants to know if someone have the same problem.
First of all, sorry for my english.
We have an infrastructre of various SSID, and one of them is configured to public access, except our servers ( 192.168.0.0 network). The rest are private SSIDs, and access to all network traffic.
We have some HP printers with ePrint service, and works perfectly from any Wifi device printing to configured email on the HP ePrint service, from the private networks, but don't works connected from Public SSID. With a Laptop and an Android device it works perfectly, both private and public SSID. Seems that iOS can't sync the email on public SSID, so they cant send it to hpeprint account. The private and public SSID are on different subnetworks (192.168.3.0 and 192.168.9.0 ).
The routing and deny/permit rules are configured on a Cisco ASA 5300 device. The SSID stations are all Cisco Aironet.
Problem seems incompatibility with some service / protocol on Cisco ASA and iOS software, not in printing. The problem is sending the email, not printing it.
I suspect it's on iOS side because on Laptops and Android it works fine.
Thanks in advance,
Francesc

Typically this kind of thing is handled by tweaking the DHCP server to have a list of known client MAC addresses and turning off auto-allocation. Depending on your organization size, though, that might not be practical.
The better solution, though may be to separate the networks and not try to ru them both on the same subnet. You would be better off creating a 192.168.168.x LAN and a 192.168.167.x LAN and enabling routing between them.
Depending on your switch this maybe as simple as creating a couple of VLANs and designating each port as being in the .167 or the .168 network as appropirate.
You then setup some device on the network as a bridge. Depending on which device you use, this could be your switch, a router you install, or even the existing router in your network.
Clients in the .167 can still print to the .168 printers, and vice versa, by routing the print job through this bridge. If routing between the subnets is too much and you're only worried about printing you could install a print server in each network and run all print jobs through that.

How do I print to a certain tray, using the eprint service of the HP Color LaserJet CM4540 MFP

Greetings,
I am using the excellent eprint service, and I need to specify which tray should be used. Is this possible ?
tychomoon
This question was solved.
View Solution.

Hi tychomoon,
You cannot set a different tray for the ePrint service individualy,
However, you may set a default tray for the product, which will be used for ePrint as well.
"You can only change the paper tray settings from the HP product control panel."
(Source: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=120&prodSeriesId=...)
You may find how to select the tray below:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=115&prodSeriesId=...
Either the Default Job Options or the Paper Selection configuration should be applicable for this need.
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

PDF: Unable to print a document as PDF from APEX when using the BI Publishe

Hi,
From an APEX application, I am unable to print a document in a PDF format when using the Oracle BI Publisher.\
Here is the configuration:
1) Server A is W2K3 and hosts the Oracle BI Publisher server, with IP address ip01.
2) Server B is a OEL5.2 and hosts the database server of the APEX application, with IP address ip02.
3) Machine C is a W7 desktop from which through an URL both the APEX applicationn and the BI server are accessed, with IP address ip03.
4) The APEX application is configured with the following to use the Oracle BI Publisher:
- Printer server: Advanced (requires Oracle BI Publisher)
- Printer server protocol: HTTP
- Printer server host address: ip01
- Printer server port: 9704
- Printer server script: /xmlpserver/convert
- Network services are enabled (at least I did get any warning/error message)
From C, I access the the APEX application through its URL, if I try to download a page by selecting PDF in the download section of the interative report section for that page, I am unable to open if and get the error:
<file>. pdf file can not be opened because the file type is not supported or because it is damaged (because, for example as an e-mail attachment is not sent and correctly decoded)
Yet, still from C, I am able to open any other PDF document.
The same way, still from C, acessing the APEX application through its URL, I have a query report defined with a PDF output format. Then, when I test the report (Test Report in the Report query) for that query, I get the error:
ORA-20001: The printing engine could not be reached because either the URL specified is incorrect or a proxy URL needs to be specified.
At first sight this could be a wong entry in the priinter configuration for APEX. But with this address, through the URL I can log in to the Oracle BI Publisher server.
Does someone has an idea what the problem could be?
Thanks for any tips.

How are you trying to print to pdf?
Don't go via PostScript or Acrobat Distiller, which are old deprecated technology.
You use:
Menu > File > Print > PDF (button bottom left) > Save as PDF…
Peter

Can't print text documents

For a little over a week I have been unable to print text documents from either of my printers (Lexmark Z-23 and HP PSC 1410). I had noticed that the sharpness of text had been declining-but I was in denial, sort of. Now, when printing text documents from the computer, the printout is garbled, streaked, and unreadable. Sometimes the first half of printed document will be okay but the second half will be all garbled and streaked.
I have tried to print from Pages, Appleworks, and TextEdit. No success in any of them. I have converted a page of my word processing document to pdf format, but it does not print out properly in pdf, either.
Here's the weird part: the HP will produce good copies (copy function) I am able to print out beautiful iCal (calendar) pages; some web-based information (like maps with directions) comes out great; and even "screen-shots" (or pictures) of text documents are fine; I just can't print text-based documents.
So far, I have cleaned and calibrated the printers; they have enough ink. I have uninstalled then reinstalled the software and drivers.
Help?
~~PM
iMac G5 2GHz PPC Mac OS X (10.4.8) still miss my Indigo G3

my guess is, it's not your printers that are the
problem but maybe a font problem.
Have you done anything with fonts lately?
Why, yes.
Just today, in FontBook I validated fonts and
resolved duplicates, whatever that means. I also
"turned off" a bunch of fonts that I never use. Then
I restarted, reset PRAM, and repaired permissions in
Disk Utility.
I still have the problem.
What other kinds of things can you do with fonts?
~PM, wife of GM
Glenn-- Here is a great article written by a fellow apple forum frequenter:
http://www.jklstudios.com/misc/osxfonts.html
Maybe you can read it or weed thru it and make sure you haven't turned off any necessary fonts that you don't use but the system finds necessary. Especially "TextEdit" uses I think exclusively system fonts and if you've turned them off... It's just good to know which fonts are for what before you disable certain ones.
I believe fonts can definitely cause these sorts of problems, especially if you've disabled system fonts.

I recently tried to print a document to an hp printer, but received error 79 message. Can anyone assist me

I recently tried to print a document to an hp printer, but received error 79 message. Can anyone assist me

Google is your friend: Hp Error Code 79, Service Errors 79 Laser Printer Repair
As long as you don’t mind your friend always reading over your shoulder.

After upgrading to Lion, preview will not print any documents. When selecting "Print" it just hangs with no show of the printing menu.

After upgrading to LION, preview refuses to print out documents to our Ricoh and Canon printers. All other apps work fine with no problems.
Does anyone have similar experience or an answer to resolving this problems.

I had the same problem when attempting to print to my Canon ImageCLASS multifunction laser printer. Canon have acknowledged the problem by saying:
"Cannot print from Preview or TextEdit; causes applications to crash. For PDF documents, Canon recommends that the free version of Acrobat Reader is used."
They go on to say:
"An updated driver for each model will be released as a permanent solution. The driver will be an official driver to support Mac OS X 10.7. The target release schedule is approximately three months after Lion is officially released."
Source:
http://www.canon.com.au/en-au/Support-Services/Support-News/Lion-Support
I've followed their advice and have been using Adobe Reader for viewing and printing PDFs. I'll revert back to the Preview app once the updated drivers become available.

Printer only printing one document at a time....

I have a Deskjet 990cxi and it is only printing one document at a time. I've tried changing the settings in the printer menu, and no matter what I do, it still only prints one copy of the document.
I've uninstalled and reinstalled the drivers, and everything.
Just so you know:
XP Service Pack 3
HP Deskjet 990cxi
Connected by USB
and---get this---there's NO ERROR MESSAGE.
Thanks in advance for all your help.

This is caused by the failure of one of your cartridges. Remove the black cartridge and print a test page. Does the printer print at normal speed? Is so the black cartridge was the issue and should be replaced. If not then put the black cartridge back in and remove the color cartridge and print test page. If the printer now prints normal speed the color cartridge was at fault and needs to be replaced.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Hp laserjet pro 200 color MFP M276n not printing PDF documents

Hello
I am having problems printing PDF documents from our hp laserjet pro 200 color MFP M276n.
I get a blank sheet of paper and a message on the printer saying 49 service error - turn off then on
I can print word/excel documents.
Many thanks
Karen

Hi,
As I understand you get a 49 error while printing PDF document from hp laserjet pro 200 color MFP M276n.
Kindly follow these steps to resolve the issue.
1. Open the PDF document you want to print.
2. Click File > print > Click on the Advanced option > select the print as image option.
though I am an HP employee, I am speaking for myself and not for HP.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution

Printing ODF documents thru eprint services

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