Printing shop paper for Service Order

Hi,
I can see for service orders (IW31) shop papers are used to print documents. And shop papers are basically written in sapscript. They are configured in SPRO for each order type along with their program name and subroutine name and form name.
But my requirement is I want to show a document currently stored in Business Document Service(OAER) when order print button is clicked. I have a program which currently shows a document stored in BDS in a screen upon executing it. But if I configure that program name in SPRO I get a runtime dump.
Could anybody please help me on that.
Regards,
Mainak

OK...try this:
in OIDB (notification) remove the selection check for all generic entries - this determines what is shown when you try to print. For example, if you have a setting for doc.type = * and it is checked for selection, each of those will appear when you print. By removing this selection check for doc type = *, it won't appear for yours. You should put a line there for your doc type with the selection checked. If you put a second line there for your doc type without the 'selection' checked - it will show, but be optional when you do a print.
In OIDG (work order), follow the same logic. Once you print the order, it will propose to print the notification as well (either selected or just available). Also, i think you should link the notification and order types in work order config.
This works when you are printing a work order, but i'm not sure if you can print the work order from the notification. I just tried this in my system and did get the notifications to print while printing the work order using the settings i've mentioned.

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Need to avoid pop-up screen while printing shop paper

hi all ,
we have develop a z program to print shop paper for selected orders based on selection criteria. Once the output displayed (out put contain shop paper , printer,order no and operation no )for selection criteria user will select one or many records from output and click on print button. Once user select the print button the spool request has to be created,
problem :- when we select the print button in output display we are getting print pop-up screen
OutputDevice
Frontend printer HP
Copies           1
Page selection
Name
Title
Authorization
Spool retention pe
Archiving mode
   Thanks in advance
jayasankar

hi all ,
we have develop a z program to print shop paper for selected orders based on selection criteria. Once the output displayed (out put contain shop paper , printer,order no and operation no )for selection criteria user will select one or many records from output and click on print button. Once user select the print button the spool request has to be created,
problem :- when we select the print button in output display we are getting print pop-up screen
OutputDevice
Frontend printer HP
Copies           1
Page selection
Name
Title
Authorization
Spool retention pe
Archiving mode
   Thanks in advance
jayasankar

Shop Paper for Notification and Order

Hi All,
I have assigned shop paper for both Notification and Order. Now when I am trying to print the Order or Notification via Maintenance Order or Notification respectively, both the outputs are in the selectable mode since order is created from notification.
But user wants that when he is trying to print Order only shop paper for Order should be in selectable mode and same for Notification. I checked the configuration settings for this but could not find anything.
Are there any settings where we can achieve this.
Thanks in advance
Regards,
Shobha

OK...try this:
in OIDB (notification) remove the selection check for all generic entries - this determines what is shown when you try to print. For example, if you have a setting for doc.type = * and it is checked for selection, each of those will appear when you print. By removing this selection check for doc type = *, it won't appear for yours. You should put a line there for your doc type with the selection checked. If you put a second line there for your doc type without the 'selection' checked - it will show, but be optional when you do a print.
In OIDG (work order), follow the same logic. Once you print the order, it will propose to print the notification as well (either selected or just available). Also, i think you should link the notification and order types in work order config.
This works when you are printing a work order, but i'm not sure if you can print the work order from the notification. I just tried this in my system and did get the notifications to print while printing the work order using the settings i've mentioned.

Printing Shop Papers for Completed Notifications

Hello,
This issue has been brought up on this forum before, but I have not managed to find an actual solution that was implemented by an organization.
We are basically trying to print Shop Papers for completed (NOCO) Notifications that have Orders assigned but that have been completed and TECOu2019d. The thread Need to REPRINT the Service Notification explains that it is not possible to print such shop papers. Is there some way to create a work around using user exits or a custom program to enable such shop papers to be printed? I've already checked with SAP and was told that no SAP note fulfills this requirement on ECC 6.0. I would much appreciate any insight on a solution you may have implemented.
Thanks in advance,
Tarun

PeteA is right you will need to have some custom code to by-pass the status checks that SAP has implemented.
Prometheus Group has a program called the Work Order Print Manager that can do this for work orders. I am a developer for this solution.
The program gathers all document related to the work order (services for objects, DMS, sapscripts/smartforms, equipment doc, functional location docs, material docs, etc) and puts them into a nice GUI for printing.
Specifically for work order you cannot print them from standard SAP if the order is in created status because the menu is greyed out). However we can put a button in a user exit to call the program. The sapscripts appear along with the other documents and can be printed.
Additionally we can add watermarks and/or to the document to let the users know they are trying to print a work order in the incorrect status. We/ I can demonstrate the work order solution to you and prototype a IW52 solution after a short discussion to help us understand your issue in particular.
http://prometheusgroup.us/wopm.php
if you are interested in a demo email them to set up a demonstration with me.
Edited by: Tim Huang on Mar 17, 2010 1:14 PM
Edited by: Tim Huang on Mar 17, 2010 1:20 PMv

Printing Shop Papers from Maintenance Order Urgent !!!

Hi All,
I am in need of Printing Shop papers from Maintenance order , i know that the configuration of this thing is done through SPRO
Plant Maintenance and customer service ->
Maintenance and Service Processing -> Maintenance and Service Orders -> Print Control -> Define Shop Papers, Forms and Output Programs
, but i want that when we give Print command through Maintenance order a smartfrom should trigger which i have developmed.
My problem is that i am not able to configure the Print control for SMARTFORMS.
What to do , Please suggest.
Regards,
Rachit Khanna

Amol,
Standard config doesnt provide the functionality to set the default selection dependant on PLANT. You will have to get the help of developer to do an implicit enhancement (Only If you are in ECC 6.0) to accomplish the same.
Reagrds
Narasimhan

Form Creation for Service Order

Hi
I am new to CRM Mobile, although I have worked in CRM for couple of years now.
In our project there is requirement to print forms (attached to Service Order) from Laptop whenever company representative meets customer. For this CRM Mobile is being used.
Now related to this I have few questions:
1) Form Creation: In CRM online system we can create form in SMARTFORMS. Do we use the same tool for form creation? Where is it created and how is it downloaded to Laptops ? (I believe to a transaction type we assign action profile which calls this form. This is brought into system using normal synchronization)
2) Which Database tables does it refer to, normal CRM application tables or SMO tables.
Please help me in this.
Thanx & Regards
Hits

Hi,
the kind of Mobile applications we are talking about here is only running on laptops or tablet PCs, not on handhelds. So normally the users have an additional portable printer with them when being in the field.
Another thing: For the document generation there are two possibilities, MS word or crystal reports. Both have advantages and disadvantages which need to be analysed for the project.
Regards,
Wolfhard

Unable to assign supplier in shopping cart for services in SRM 7.0 SC

One particular user is Unable to assign supplier in shopping cart for services in SRM 7.0 Shopping Cart. There is no difference in the roles assigned to him. He is able to assign supplier for materials but not services. Any suggestions?
Thanks
Sanjeev

Hi
From where he is buying the Services - free text or catalog or service masters.
Do you have other users having same problem?
Have you built a custom role in your landscape. Assign SAP All to his role temporarily and see if that happens again. If so, activate the Trace on his id and ask him to order a service SC to find out where he is missing the authorizations....
Regards
Virender Singh

Settlement Rule for service order created based on sales order

Hello,
I am creating a sales order and entering WBS as an cost object.
After creation of sales order the Service order is created.
For service order type in the settlement profile WBS is maintained.
But the system is not copying the WBS in Service order which is maintained in sales order.
Can any body have an idea on this?
Regards
Abhijit

Hi,
As far as my understanding when service order is created through sales order then settlement rule is SDI and its item number
Not what you maintained in account assignment tab of sales order
When you settle service order then cost will settle on sales document and its item and then latter you settle sales order then settlement receiver is WBS element which you maintained in account assignment tab
Kapil

Pricing date for Service Order and Service Confirmation

Hi,
I cretated a Service Confirmation as followup for Service Order.
Client is asking "Pricing Date" should be same Same in Service Order and Service Confirmation. But, I am not seeing any such field in the screen.
I need to check T&C field and Zone field. But, I am not seeing these fields also.
Can you please let me know, where can I find this fields. (In which assignment block).
Thanks,
Sandeep
Edited by: Sandeep Reddy on May 31, 2010 7:21 PM

Hi,
I think by PRICING DATE they mean BILLING DATE.
In date profile of SERVICE ORDER and SERVICE CONFIRMATION you assign the BILLING DATE date type (i think it is there in the standard itself- however just ensure it).
Or customize a PRINCING DATE date type in the DATE PROFILE of SERVICE ORDER and CONFIRMATION and copy the date set in SERVICE ORDER to SERVICE CONFIRMATION.
This is one strategy you can use.
Regards
Surendra More

BAPI for Service order creation

Hi ,
Please tell me if any Bapi for service order creation , T-code : IW31
regards,
Prakash

Hi Prakash,
Have a look on the following BAPIs:
BAPI_ISUSMORDER_CREATEMULTIPLE - Create Service Orders
BAPI_ALM_CONF_CREATE - Create confirmation for maintenance/service order
WTY04_CREATE_SERVICE_ORDER - Create Service order via function module.
Hope this will help.
Regards,
Nitin.

FM for Service Order

hi,
require a FM for Service order Details IW73.
cheers,
Aditya.

Did you try BAPI_ALM_ORDER_GET_DETAIL?
Regards,
Ravi
Note : Please mark all the helpful answers

Plan Assessment and Allocation for Service Orders (CS)

Hello,
I'm trying to run plan assessment (KSUB) and plan allocation (KO9E) for a service order (created via IW31), but I'm not able to do it.
I can do assessments (KSU5) and allocations (KO8G) with real values, but since I'm not able to do it in plan mode, I can't have comparative values between real and planned values (no value is flowing to allocation secondary cost elements).
Can anyone let me know if this is some sort of limitation for Service Orders? Because I checked SPRO in transaction code KOAI and for this type of orders there is no Indicator for Integrated Planning, nor it's possible to assign a planning profile.
Many thanks for any help you can provide!
Regards,
Cátia

I created a SAP message and they confirmed that this is not possible.

WBS Settlement rule control for service orders

Hello,
We have an requirement to implement validation point for service order settlement rule. Currently there is no validation check of settlment rule for service order. So that the settlement is happend to incorrect receivers in service orders.
For example :
Service order created for company code - 400 and the settlement rule receiver should be WBS which is belongs to same company code but some case , user are maintained wrong WBS in settlement rule which belongs to some other company code.
Can you please hlep us on this requirement and suggest any enhencement point avalible on the same.
Thanks
Risha

Hi,
Please go to okg2,
Calculate wip or result analysis
remove the tick for Order In Engineer to Order Production
Now run result analysis and check whether settlement will not happen for cross company code.
please check this and revert back.
Thanking you
Vengaiah Chowdary

Default settlement rule with settlement type as FUL for service orders

Hi Folks,
Could you please advise me on the below issue?
Requirement: setting up of default settlement rule with default settlement receiver as u201CCOST CENTREu201D and settlement type as u201CFULu201D for the maintenance orders (Order category u2013 30).
I was trying to configure the same in transaction KSR3_ORI to assign the strategy to the service order type by clicking u201CNew Entriesu201D system not showing the drop list for the status column which is a mandatory field.
We have applied the below notes:
Note 313454 - Info: Default value for settlement type
Note 851975 - Settlement use automatic generation creates
Could you please guide us to get the default settlement rule for service orders along with settlement type as u201CFULu201D

I was also with this problem in 2013 january and only found some information about this, here.
Our solution was change the Maximum number of distribution rules in Maintain Settlement Profiles to 1, because we wanted the FUL rule and it is always in the first line.
Now, for curiosity, I was search for another solution and found the SAP note 2028108 that explain that is not possible to change the strategy for PM/CS orders.
This note was released at 09.06.2014

BAPI for Service Orders Confirmation

Can somebody please provide BAPIS for Service Orders Confirmation and other related BAPIS
Thank you

To create service confirm order use "BAPI_BUSPROCESSND_CREATEMULTI".
Regards,
Animesh

Printing shop paper for Service Order

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