Printing with HP Officejet Pro 8500 A909n Series Printer & Apple Air Print

I am trying to use my IPad and print from it through Air Print.
Has anyone had any success in printing from an IPad, using the latest Apple IPad operating system (iOS 4.2) to an HP Officejet Pro 8500 A909n Series Printer?
The documentation from Apple indicates compatibility with:
HP Officejet Pro 8500A e-AiO HP Officejet Pro 8500A Plus e-AiO HP Officejet Pro 8500A Premium e-AiO
Will the 8500 A909n work?
Thanks.

Hi,
Airprint is not supported for HP Officejet Pro 8500 A909m Series.
Thank you.
I am an HP employee
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Constant Printing Restart on a networked HP Officejet Pro 8500 A909N Series printer

Hello,
I'm curious if anyone has run into this problem before. I have a HP Officejet Pro 8500 A909n Series printer that I have setup as a network printer. This has been accomplished through a print server.
I installed the printer's drivers based upon the cd that came with the printer, in the box.
The problem is that whenever a user prints, say it's a simply one page document... the printer will repeatedly print that single page until it runs out of paper. I have stopped/restarted the print spooler. I've rebooted the printer and the print server. I have deleted the drivers and readded them. I've tried installing drivers from HP's website and then installing those. I have attempted to delete the printer from the server and start from scratch.
When I monitor the print queue, I can see the service restart after each document prints. I can't figure out how to get this to stop.
Does anyone have a suggestion; or has anyone run into this problem? I'm not sure which forum to put this in. I chose the Networks/Wireless forum, even though this is running on a wired network with wireless disabled.
I certainly appreciate any asistance.
-Craig

It ended up being an issue with the port. I had used the same port as the last HP printer that I replaced. This printer needs to run on a TCP/IP port, and not an HP port.
Problem solved.
Oh, and it was wired, with wireless disabled.

HP Pavilion dm4-1160us not interfacing with HP Officejet Pro 8500 A e All-in-One Printer A910a

HP Pavilion dm4-1160 us Entertainment Notebook stoped pring with HP Officejet Pro 8500 A e All-in-One Printer A910a
Operating System is Microsoft Windows 7 Home Premium (64bit) Service Pack 1
How do I get the printer working again?

Hello white2012.
It would help knowing how the printer is connected to the computer (USB, Ethernet cable, Wifi).
Is there any error message shown in the computer or in the printer?
Cheers!
Wixma.
I am an HP employee.
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HP Officejet Pro 8500 A909a Series email address to print from an ipad

Where do I find the email address for my HP Officejet Pro 8500 A909a Series so I can use my new HP app on my ipad for printing from my ipad to my printer?
Tina
This question was solved.
View Solution.

The A909 series of Officejet 8500 printer's don't work with ePrint. You can use the ePrint Home and Biz app for Android and Semien devices, or the ePrint app for iOS devices. You cannot, however, use ePrint itself. Sorry for the confusion. Below are links to the ePrint Mobile apps compatablity list and FAQ. Hope that helps.
Supported Printers for the HP ePrint Mobile App or HP ePrint Home & Biz:
http://goo.gl/sVIG8
HP ePrint Mobile Apps FAQs:
http://goo.gl/33WFq
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Trouble Printing with HP Officejet Pro 8500

Hello - I recently changed my laptop and have a Windows 7. I went online and downloaded the software and am able to do a test print page with the Print Doctor. However, when i print from my laptop and select the correct printer, it doesn't do anything or respond with printing. I was able to install and have it work with my old laptop, i just can't seem to work it on this one.
Thank You

Hi @Vanessasood,
Thank you for visiting the HP Support Forums! I understand you are having trouble printing to your HP Officejet Pro 8500 with your computer running the Windows 7 Operating system. I would love to get you up and running but require a little more information:
1. What is the Exact model of HP OJ 8500 you are using as there a few in the series?
2. Did you recently upgrade to Windows 7?
3. How is the printer connected, USB or Wireless?
4. Do you get any error message when you attempt to print?
Click here to download and run the Print and Scan Doctor > www.hp.com/go/tools- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
Please let me know what the PSDR finds, I will watch for your reply.
Thanks,
HevnLgh
I work on behalf of HP
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Officejet pro 8500 a909n Unable to locate - The printer is not connected

Something, unknown to me, must have recently changed with my printer and or my iMac and MacBook Pro. I was suddenly unable to print. When I attempt to print I get this icon on the dock:
I then click on the icon and this is the window that is displayed:
I completed a #6 restart and restarted the computers. I had no problem establishing a connection with the router, which is a Time Capsule. On the OSX Printers and Scanners Page I initially had a green light, but after attempting to print the light changes to amber and states "in use Last Used". If I turn off the wireless radio, I can connect using USB, but prefer to use wifi. However, after I walk away from the computer for awhile and then come back to print I get the same message.
Is there something I can do to fix this.
Information
Printer:
Officejet Pro 8500 Premier (a909n)
Computers: iMac (fall 2013)
MacBook Pro (2012)
Operating System:
OSX Mavericks
Print Driver:
HP Inkjet 3 Driver 4.1.0

Hello there @UncleMonkey ,
I read your post about the printer loosing it's connection and not printing or communication with your Mac.
I have a suggestion for you!
Click this link, and follow these steps. I have heard much success in this guide and hope it works for you too: Printer Does Not Maintain Wireless Connection
Best wishes
R a i n b o w 7000I work on behalf of HP
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HP Officejet Pro 8500 A909g series wireless is only printing pink after all inks have been replaced

I have changed all ink cartridges twice and it is only printing print and not entire page. I have cleaned printhead, replaced all cartridges twice, aligned. Shows on screen that all ink cartridges are full except on upper corner it is showing ink 1/4 full.

Hi @vspivey,
I understand your printed output is pink instead of black despite your efforts so far. I would be happy to help you from here.
Although you have already cleaned the printheads, and changed cartridges, the following document might be helpful; Fixing Print Quality Problems for the HP Officejet Pro 8500 Premier (A909n) and 8500 Wireless (A909g....
If the issue persists, you might consider calling us. We can check the price and availability of replacement printheads, and/or discuss the option of a newer printer model. If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
Best of luck!
Please click the Thumbs up icon below to thank me for responding.
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Sunshyn2005 - I work on behalf of HP

HP Officejet Pro 8500 A909a Series - Not printing Cyan ink

Hi,
I am having an issue with my HP Officejet Pro 8500 A909a Series (about 4-5 years old) where it has stopped printing Cyan completely. I have had this issue about 2-3 months ago which was solved by cleaning the cyan and magenta print head. After cleaning the print head this time it has not solved the issue.
If I dab the print head onto a lint cloth cyan and magenta ink comes out so I don't think it's an issue with the ink getting to the printhead so have ruled dried up pipes out.
I have done the standard troubleshooting with no luck. According to the print quality diagnostics page all cartridges are at atleast 30% and above and Printhead health claims to be 'Good'.
This all leads me to believe it must be some kind of technical issue rather than physical, something wrong with the printhead chip not allowing it to dispense Cyan ink?

Hello @12MattC,
Welcome to the HP Support Forums! I see you are not able to print in Cyan ink on your HP Officejet 8500 A909a, usually you can clean the printheads and the Cyan will come back, but this time that did not help.
I would like you to make sure you complete ALL steps listed here: Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Officejet 6500A e-All-in... (Printer listed is the 6500, same steps apply to the 8500)
Please let me know the outcome, if you are still unable to print in Cyan ink call our technical support at 800-474-6836 to see what options they have available for you. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Officejet Pro 8500 a909n with laptops

I have a client with 2 Dell Windows 7 laptops, connected wirelessly to an Officejet Pro 8500 a909n at home. Both laptops are carried between office and home locations. They also access the office remotely from home via a VPN to a Windows 2008 R2 Terminal Server running Easy Print. The 2 laptops are identical, and the same version of the HP Printer Software is installed on both. But one of them keeps having a problem where the print queue on the laptop stops working. Documents are hung in it, and its Port IP address is different each time this happens.
Someone before me set it all up, but I am ready to do a total redo!!! What is the most reliable way to set this printer up? Will a static wireless IP address fix it? The printer itself has a fixed IP address, but that is always different from the wireless addresses showing up on the laptops.
It seems like the queue problem occurs after the laptop has been taken offsite and brought back home again. But the other one works fine after going offsite. The only difference between the laptops' offsite network is: the one with the problem has a USB-based docking station at work, and the one that works well has a Dell docking station that uses the laptop's native dock port on the bottom.
When I run the Windows 7 built-in Printer Troubleshooter, it does not find any problems besides documents stuck in the queue. When I delete all the documents out of the queue, it does not find any problems, but it still does not print. I have downloaded the HP Troubleshooter, but not used it yet.
Any advice would be appreciated.

I would suggest to try the static IP method first before doing an uninstall/reinstall. You might also want to try using the diagnostic utility I linked below.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02037530&cc=us&dlc=en&lc=en
Binary_Zen (worked at HP )
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HP Officejet Pro 8500 A909a Series leaks ink in the front right corner.

My HP Officejet Pro 8500 A909a Series Printer is leaking black ink in the front right corner of the printer. Leak seems to be very slow. I also can't find any documentation on how to take the bottom portion of the printer apart to investigate the leak.

Welcome to the HP Community @dtr00 ,
I saw your post about the black ink leaking in the front right corner of your Officejet Pro 8500 model. As we do not have service guides to help you disassemble the unit, and don't recommend it, I would suggest calling us directly to see what your printer options are with HP.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Enjoy the remainder of your day!
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Having problem printing to hp officejet pro 8500 since updated to yosemite. any help please?

I am having problem printing to Hp Officejet pro 8500 printer, it says it is in use. I never had any problem until Yosemite update. Any ideas please?

I had the same problem with a HP 4000 laser jet & SL, this is how I solved it
http://www.macworld.com/article/142631/2009/09/snowleopard_printing.html

HP Officejet Pro 8500 A909n

I have a HP Officejet Pro 8500 A909n that I have had for awhile. Recently it starting printing in pink although my settings was for black ink only. Then it stopped and started printing in black again. Would like to know what caused this.
Also, wanted to know if in order to print in Black if the color cartridges have to have ink in them. I read somewhere the carridges themselves have to be in place but it didn't say the color cartridges had to have ink in them. I don't use color and don't want to buy new color cartridges if I don't have to.
Would welcome some help on these 2 items. They may even be related to the problem.
Thanks.
This question was solved.
View Solution.

Hello @JCooper615!
Thank you for posting on the HP Forums!
You had mentioned that the printer printed pink when you had black cartridge only selected. I am not too sure exactly what caused that to happen but I can provide some suggestions that may prevent it from happening again.
Its possible the printhead in the printer needs to be cleaned. To run a printhead cleaning on the printer just press the "setup" icon on the printer screen. Once your in the setup menu press "tools" and then press "clean printhead". The printer will run the printhead cleaning and print out a report.
Another thing I suggest is to remove the printheads and manually clean them. Sometimes ink can mist up onto the copper contacts of the printhead. this can cause a poor electrical contact and may result in poor print quality. For instructions on how to manually clean the printhead click: http://support.hp.com/us-en/document/c01609042
The printer takes 4 cartridges and 2 printheads. The printheads are what actually put the ink on the page and they need to be replaced from time to time. If the issue continues you may need to install a new printhead.
You also wanted to confirm if the printer needs color cartridges to print. The printer requires all the ink to be installed in order to print. If a color cartridge is empty then the printer will display a message that it is depleted. The message will not go away until that new cartridge is installed and will prevent you from printing. When printing in black the printer still uses a small amount of color. This is to ensure the ink tubes do not clog and the printheads do not dry out from lack of usage.
Some printers take cartridges that have printheads built into them. Some printers like the ENVY 5530 and Officejet 4630 do not require the color cartridge too be installed in order to print. They can print in a single cartridge mode. So if you run out of color you can just remove it and continue to print in black and white.
Thanks again for posting on the HP Forums!
Enjoy your day!
Cbert
I work on behalf of HP.
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How can I Send a fax directly with HP Officejet Pro 8500

Hello
I have a printer of the type
hp officejet 7100 series
When I want to send a fax directly, a text document, for example, type it on the printer
hp officejet 7100 series fax
And converts it to a fax machine directly.
Now I buy a new printer
HP Officejet Pro 8500 A909g Series
I want to do the same work.
But there is no print on the fax.
I had to I do a print of the file manually and then sent through the printer
I want to resolve the issue
Send a fax directly

Just to make sure, this is how the process of faxing from Word is supposed to work, in general terms:
1
Create and save a Word document. You'll need a saved file on your computer before you're able to fax it.
2
In Microsoft Word, you can use the Fax Wizard to fax your Word document if you have Word and an Internet connection capable of doing so.
3
Click "File," then "Send To," then "Fax Recipient." This should open up a Fax Wizard window separate from the window of the document.
4
Follow the onscreen instructions of the Fax Wizard. If your computer is not capable of sending faxes, the Wizard will indicate this.
5
Enter the file, recipients' names and numbers and information from your coversheet. Click "Finish" at the bottom of the window.
6
If your computer is for some reason not capable of using the Microsoft Fax Wizard, you'll need to download a different Internet fax program from the Web.
007OHMSS
I was a support engineer for HP.
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HT4356 My printer is HP Officejet Pro 8000 A809 Series and I don't see it listed. How can I print from iPad?

My printer is HP Officejet Pro 8000 A809 Series and I don't see it listed. How can I print from iPad?

You can use 3rd party software such as Print n Share if you have a PC or Printopia if you have a Mac.
Or you can check HPs site and see what they have available.

I want to connect a HP Officejet Pro 8500 A909g series wireless . I have a PAce wireless router .

I want to connect a HP Officejet Pro 8500 A909g series wireless to my MAc. I have a PAce wireless router . I can not do please can someone help me?

Read this: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03112838&tmp_task=solveCategory&cc=us&dlc=en&la...
It says its for ATT service, but really it is for the same router that Pace uses.
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I am employed by HP

Printing with HP Officejet Pro 8500 A909n Series Printer & Apple Air Print

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