Problem in home building order cancelation

Hi,
I have created a sales order and now trying to cancel it.It throws an error as " No network exists for the order XXXXXX." In my case since the scenario is not built to order the sales order actually does not create any network, However it is asking for the network at the time of cancellation.
Pl let me know if i am missing on some customization.
Warm regards
Shailesh Kr Sinha

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Theme change re-orders Bullet build order

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maralevin wrote:
You mean the problem does not exist in Acrobat 8? I suppose I can reload 8 to
use for forms, but I'll have to check since it's my client's PC.
Sorry, I missed this earlier. No, the tab reordering bug is not a problem with Acrobt 8, it uses the other method I've mentioned. On my Windows 7 Pro machine, I've set up a virtual XP installation using "XP Mode", and have Acrobat 7 installed on it so I can set the tab order of forms I create with Acrobat 9. You may be able to do the same if your client's machine is Windows 7 Pro or better.
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Order Cancelled, at wits end!!!!!!!!!!

I went to my local Best Buy store to buy a new phone for myself and my wife, the employee tells me that they don't have them in store but he could order them for me and have them shipped to my house. I say great lets do it. He places the order and we go through the whole process of an upgrade and paperwork and all other required stuff, takes about 45 minutes. I leave the store felling great thinking we would have new phones in less then a week and have got them at a great price. I check my email on my phone and have one from Bust Buy saying my order was received and then another one saying my order was cancelled because the could not verify my information. I head back to the store. Speak with the same employee who had helped earlier, he looks everything over, talks with his manager and we place the order again. Same thing happens an email saying the order was received and an email less then a minute later saying the order was cancelled. He calls Bust Buy credit to ensure that my card was good to go, they tell him that things are good and then they speak with me and tell me the same thing, and that we should try the order one more time. The employee has been there help me now for almost an hour after his shift ended and asks if I would mind if he had another employee help me, I tell him sure and thank him for his help, so after being in the store for another hour and 30 minutes, and the second employee making calls to help desks, submits trouble calls, and talking with managers we place the order again, and the same thing happens email that order was received and then an email less then a minute later that it had been cancelled. At this point I am very frustrated having spent close to three hours in the store trying to spend my money, thank everyone for their time, and head home, as I was leaving I was told to come back the next day and they would get it all figured out. Later that evening I look at the emails again and decide to call the number for questions, again great customer, the rep tells me he can't see any reason why my order would be cancelled but he would forward it on and that some one would contact me in the next day or so, and recommends that I contact the store again.
I go back to the same store again speak to another employee and explain everything that has happened, she makes some phone calls and talks to managers, help desks, etc. and we place the order again and the same thing happens. She makes a few more phone calls gets things reset and we try once again with the same results. We talk some more and she recommends that we try an have my wife come in and try to place the order, and to call Sprint to see if they have a flag on my account. I call Sprint and Best Buy credit both are great and tell me they see no issues and have no flags on my accounts. I call Best Buy.com and the rep was a little short with me and told me that since there was a ticket already placed that I needed to wait to hear back, I asked when I should expect to hear back on the ticket and was told when they call me. This is frustrating and upsets me but I say thank you for your time and hang up and go back to work. After work my wife meets me at the store and she goes through the process and has the same thing happen email order received then a minute later order cancelled can not verify information. By this time the two employees that had helped me the day before are back for their next shift and they along with the employee that had been helping me make calls here there every where to try and figure this out. They get things "reset again" and my wife tries again with the same results, now after spending four hours in the store my wife takes my daughter home so she can eat and get to bed, I stay and wait on more phone calls being made. At this point I am totally defeated, I call it a day and am told I should try and place the order online once I get home. I get home and place the order online and get the first email saying that my order was received and waited to see if I would get the second one saying the order was cancelled, 3 minutes goes by and I'm feeling good that it was finally worked out, then my hopes and dreams were once again crushed, email comes in saying my order was cancelled for the same reason as the other 9 said. I try one more time to order online and decide this time to bypass upgrading my device and just buy the phone out right, place my order and swallow hard as I hit the button submitting the $900 order for just one phone and hope, I get the order received email and then the waiting game, 2 minutes goes by, 4 minutes goes by, now 10 minutes has gone by and I'm feeling good that it was finally going to work, then it happens the second email saying my order has been cancelled for the same reason stated in the other 11. I'm defeated and go to bed.
By this time I am sure anyone reading this is asking why in the heck would anyone in their right mind spend more then 8 hours total in a Best Buy store when they are not being paid to be there and basically beg Best Buy to take my money, the answer a good deal. 128gb iPhone 6 and iPhone 6+ for the price of the 16gb version, a total savings of $400.
I have yet to hear from anyone from Best Buy higher help and really hope that Best Buy can figure this all out so no one else has to endure this.
If anyone from this secret Best Buy higher help who has no known phone, or anyone from any other part of Best Buy can help me out on this I would be very appreciative.
I will say this the three employees from the Best Buy store have been great and have gone above and beyond to help get this resolved, and I'm very thankful for that.

Hello JSWO,
I spent a lot of time and effort just making the decision to upgrade from my ancient flip-phone to a smart phone for the first time and even more energy after that in deciding which one I wanted. It was exciting! I was mightily disheartened to read that your adventure was curtailed in a string of apparently ambiguously cancelled orders. While I'm delighted to read that the staff at your local store went all out for you, I apologize for your having to cope with so many visits to the store and the quest for clarification followed.
Using the information you provided when you signed up for Best Buy Unboxed, I was able to locate your cancelled orders. I have reached out on your behalf to my corporate partners to look into your situation. As soon as I have more information I will reply again to your message.
Please know that I'm very grateful that you took the time to write to us and to provide so much detail about your experience.
Sincerely,
John|Social Media Specialist | Best Buy® Corporate
Private Message

Orders cancelled

I am very frustrated with the Bestbuy.com customer service at the moment. My local store is very convenient so for the past few years, the majority of my orders on the website have been for in-store pickup. On June 6th, 2014 I placed an order through the website that I did not need urgently enough to go down to the store. I received the usual order verification email and then shortly thereafter, an email letting me know that my order had been cancelled. I thought I must have mistyped something in the order process so I tried several more times to no luck. I called the customer service hotline and had a ticket opened {Removed per Forum Guidelines}. I was told to expect an answer in 5-7 days.
Two weeks later, I attempt to place an order through the website for a product that my home store does not have in stock and surprise surprise, the same cancellation email comes through. I call the customer service line and the rep on the phone is surprised it has taken so long, promises to escalate my ticket and then gives me a new ticket number {Removed per Forum Guidelines}. This is fine but when I ask the rep to please have them send me an email or a phone call letting me know when the issue is resolved, she said that isnt something they would do. So I just have to try ordering things and cross my fingers going forward..
I don't know why this is acceptable to anyone but I am starting to lose my patience. If it weren't for my GCU membership, my shopping dollars would have gone elsewhere already.
Solved!
Go to Solution.

Greetings Dmelville,
It would be quite disconcerting if orders seemed be canceled continuously without reason. I’m sorry to hear that you seem to have reached out multiple times without resolution, and hope that I will be able to finally bring some light to the situation!
Utilizing the email address you registered with the forum, I was easily able to locate your recent orders, including the canceled ones. When an order is canceled, it may be for a variety of reasons, from the item not being available, to an order not being picked up from the store in a certain amount of time, or not being able to verify a piece of information you used on the order.
That being said, I am reaching out to our support team for further research of the issue with your order cancelations. In the meantime, if you should have any questions at all, please do not hesitate to reach out to me. I greatly appreciate your patience while I research this issue with our support team!
Respectfully,
Tasha|Social Media Specialist | Best Buy® Corporate
Private Message

How to find the user exit for order cancellation

I want to find the user exit for order cancellation. And also to ensure that no one amends the order once the canellation has taken place. The cancellation shall be deemed to be affected only if the vendor has confirmed the acknowledgement of the order cancellation.
I have got a Zreport where this order should not come as open order item.
Please tell me the method of finding the users exit for order cancellation and stop the order from getting modified. And also how to find the tables in which the data has to be updated that the order has to be cancelled.
In the PO header i want an additional tab <cancellation> by which the user by the help of userid and password should be able to cancel the order. An order once cancelled cannot be undone. A new order has to be placed. The new order can be placed refencing the cancelled purchased order.
My client has got a very stringent requirement. In the past cancelled order has been undone and caused lot of problems.
Regards.

hi
pls tell me t.code so that i will send all user exits related to that particular t.codes
Thanks & Regards
phaneendra

Send SRM Purchase order Cancellation request to Vendor using SAP PI

Hi gurus,
We have to build an interface to send Purchase order cancellation request to vendor once the PO is deleted in SRM using PI.
Could some one please send me out a document to set up this interface.
Thanks in advance for your help.
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Catherine

Hi Catherine,
did you get any chance to go through the below links.
Purchase Order from SRM to SUS ( Supplier Self Service )
PO from SRM to supplier via PI 7.1 | SCN
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Naveen

Quantity Reversal and Process Order Cancellation

Dear SAPians,
I have a problem in Cancellation of Process order after doing the reversal of Quantity after UD thru following steps :-
1.Assign Inspection Type u201808u2019 in the Material master thru T-Code u2018MM02u2019 & Save.
2.Go to MB1B & Make Transfer Posting Thru Movt. Type u2018322u2019 and SAVE.
3. Now we tried to cancel the process order but system is displaying an error 'Quantity is Partially posted in UD' and we are unable to cancel the process order
Please Help
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Hi
Reversal of Ud is not possible in normal way as per std SAP.
either you have to implement User exit for the same ( avaialable after 4.6 C version)
Or do as follows:
Go to MIGO
selct GR for order & input your ordernumber in the field .
select Mov.type 102 & slect unrestristed stock in where tab.
Then check & save the transaction.
Then Qty will be revrsed.
Then you can do Process order cancellation.what ever you want.
Pl. try.
Regards
YMREDDY

Error at production order cancellation .

Dear all ,
I have posted same issue before this but due to technical problem i am not able to see your replies .
So plz reply me again for the error at the time of production order cancellation .
Production order has been confirmed for operation no 0010 , but some reason i want to cancel that . at the time of cancellation error is showing that .
*enter only one true account .*
Plz reply me again

Hi
If you have confirmed in CO11N, you should do cancellation in co13.
you might have given by mistake the production order number in confirmation field.
But you should input the production order number in the filed "order".
Pl chk this .
Regards
YMREDDY

Order canceled by apple but not refund credit card

hello guys
i have the problem
sorry for my bad english
I made an order of iphone ...
Apple canceled the order for me to address, but the problem is that the order was canceled but the money credited to them how to solve the problem?

Sorry, we're keeping the money for beer.

Order cancelled for "unable to verify your information"

I am a elite plus member since 2012 (or could be earlier). Starting last month two of my BBY.com orders (Order placed on 5/29/2015 and 6/3/2015) were cancelled for the same reason "we were unable to verify your information", although my address and payment info were correct. After my order was rejected, I visited local BBY store. I had no problem to charge the same items to the same BBY Master card that I used for online order. I called BBY customer service asking what was going on. The rep told me he did not see any information on his computer about what information cannot be verified. He offered to escalation my case. Three weeks later, on 6/29/2015, I received a email from BBY Verification Group telling me: "Thank you for your order. We apologize for any inconvenience the cancellation may have caused. Unfortunately, we will be unable to process your orders on Bestbuy.com. Please visit a Best Buy location in the future." What is happening here on Bestbuy.com? Why Bestbuy.com refused to do business with elite plus member? I search in the web and found out I am not the only one has this problem. I have no problem to visit local BBY store but I prefer to place order online for it can save my time and gas. Also, sometimes I receive reward coupon from Bestbuy.com which can only be used in online order. Can a customer service specialist here can look into the issue? Thanks.

Hello susumu,
As a loyal customer to Best Buy, I can imagine the frustration you may have experienced through your recent BestBuy.com order cancellations. We certainly don’t wish to take away the convenience of shopping online for any of our customers. I’m sorry if we have troubled you in any way by having you visit the store for your recent purchases.
Orders can be cancelled for a variety of reasons, and occasionally this is due to us being unable to verify a piece of your billing or shipping information, as you have already been informed. It sounds as though this was already looked into by one of our support teams, but I will do my best to try to provide you with any additional clarity I discover with the help of those support teams.
We have received your private message as well, and I will likely be providing you with any additional information via private message; be sure to keep an eye on your private message inbox for my communication.
Kindest regards,

Problems in workflow builder

Hi,
I am facing problems in workflow builder and tasks while i am creating a custom workflow template.
1) binding between task and workflow does not work. One of the container element value is getting passed from the task to the workflow while others are not getting passed. All these are part of the same binding.
2) the workflow container elements are not available in the steps of the workflow. eg, in a condition step i am comparing two container elements, it is failing, its taking balnk values. also in send mail step i have included a continer elements in description. i see nothing there. means the container elements are blank for the send mail step.
3) the binding betw the task and the method simple dissappears (thrd Binding betw task and method dissappears !! )
kindly provide and advice or suggestions
thank you very much
-r

Hi,
I have sent a mail to the email address mentioned in your profile. I will try to find a place in sdn where i cud upload the screen shots.
Yes it look as though the data is not available at the time of the condition step. But how could that be as it is the business object attribute and that has to be available at any point in the workflow for all the workflow steps. I have used it several times in other workflow templates.
I have done the following
created new workflow template and put bus2091-created as start event
extended business object and added several new attributes and defined each attribute. some of them are virtual and some are database attribute. And while coding the definition of the virtual attribute, which is pretty complex logic, i have used the database attributes of the same business object.
the first step in the workflow was activity step . in which i called BO method to get soem data. eg frist name, last name of the creator. i did not export anything to the method, only imported the first name, last name because inside the method i use object-_essr-ernam to get the creator user id and then i find the names of this user id
the second step is the condtion step where i check the attribute of the business object. the attribute which are database attributes are available. but those which are virtual attributes are totally blank.
when i trigger the workflow, the condition result always fails as there are no values available. and in swi1 i can see that those values are very much there in the business object instance.
is it so that these attributes are populated later than the time when condition step is called ? if yes, then why does the workflow processing reach the condition step ? it should first process all the initial steps, ie completely instantiate the business object and then it should start the steps of workflow. am i right ?
is it because i have used the database attributes of the BO in order to build logic in the definition of the virtual attributes ? for eg. instead of using object-_essr-createdby, should i use only object-key-entrysheet. then write select statement on essr table for whatever entrysheet data i want and then carry on with my coding for the virtual attribute ??
thank you
r

Regarding Order Cancellation

Hello
i place an order with sony few weeks ago but order was cancelled by sony due to problem with my bank. the payment is withheld by bank and they are saying that untill we receive confirmation from the merchant we will NOT release your payment back to your account. they are demanding " details of transactions i.e. date, amount, card no, order cancellation code, etc "
they want these details to be emailed to them from my email id. now i want these details from Sony so that i forward them. Can you please tell me that how can i get these details ????
i did receive cancellation email from sony BUT bank is saying that it is not sufficient.....
my order # SW11112700740
Thank you

Thank you for your post. For questions on specific Sony Store orders the best place to post your questions will be on the Sony Store site - click on the link below for their query form:
https://sonystyle.custhelp.com/cgi-bin/ ... er/ask.php
You will then receive a response from Sony in one business day or less.

Why was my order cancelled?

Hi,
I ordered my package on 14/05/13 then later that day received an email confirming my oder and received an activation date 21/05/13. Today 16/05/13 received an email stating "order cancelled" i don't get this i haven't cancelled my order and don't plan to, could one of your friendly team please help me with my order. Thank you

Unfortunately, the "friendly team" here is just a bunch of other BT customers.
BT have a habit of just cancelling orders if there's some problem providing the service (and the problem usually involves Openreach). They often don't think to tell the customer what the problem is. You need to contact sales to find out what happened.

Playbook Orders Canceled, does RIM know about this?

I have seen several posts about discounted playbook orders canceled on shop.Blackberry.com or with extremely long wait times to receive the merchandise. Do the head executives and board of trustees of RIM know about this problem? I can't imagine that
they could given the magnitude of this problem, does RIM still love us as much as we love them? Certainly doesn't
seem so! I've been a Blackberry user for a long time and I planned to upgrade my Bold 9700 to a Torch 9810 because of this PB deal. If RIM doesn't right the ship I don't know how long I could continue to support/advocate them. My contract is up Feb 2012 and I certainly hope by then they will have all their ducks in a row. With that said I am willing to wait for my Playbook given it is one hell of a deal and it's Christmas time, big companies such as RIM always get inundated with massive orders. So I propose this... Given RIM glorious record in the past I say we give them a chance to make things right! What do you say?

Yea, there's a whole long thread here on the issue with shopblackberry.com backorders with statements from the CIO of that company about what they are doing ongoing to right their problem.
Does RIM know? I dunno. It's a big mess regardless, that certainly deserves some attention.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
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Random 4s Pre-order Cancellation

This may be long and a borderline rant (it is), but i'd like to know if anyone else has come accross a similar problem and what they did.. anyways ill give the entire story of our troubles from ordering to re-ordering in a timeline type perspective (the times may not be correct, just trying to show how the events unfolded)
October 8th:
12 PM: access website to pre-order
12:20: arrive at confirmation screen for 3 iphone 4s (16gb white, 16gb black, 64 gb black) and multiple accessories
12:25 : after reviewing our items 1 last time, the website did not apply any discount to accessories as it said it would
12:45: called verizon wirless after re-doing the order to see if that would work.. customer services determines that the discounts on accessories isn't registerying
1:00: In order for the discounts to go through, the order must be done over the phone
1:20: In order to compensate for our troubles, the clerk must do the transaction in 2 seperate orders to give us an even better discount on the accessories
1:30: we receive two confirmation emails, one for accessories, one for the phones
1:40: terms and conditions accepted (extra step for purchases over the phone)
Later that week around October 11th or 12th:
Accessories received
Today (October 17th):
8am: "Your iphone 4s pre-order has been cancelled" There is NO reason in the email for its cancellation
8:40am: it has been determined that noone can figure out why the order has been can cancelled, the only solution is to re-order the iphone 4s.
8:45am: clerk states that the 16gb models are sold out everywhere around me
9:00am: phones have been re-ordered and delivery is pushed from a tentative date of oct 21st, to oct 28th.
9:10am: NO comepensation has been given to us
This is rediculous and I am furious.
My family spends quite a fortune on Verizon products between FIOS (cable,phone,internet), 4g network cards, 3 verizon wirelss smartphones, and 3g on the ipad when my parents travel.. to be shafted like this is insane...
The least they could do is bump us up to keep us at the october 21st delivery date.
Not only did we almost get scammed out of discounts from a faulty website but now they straight up cancelled our order with no reasoning. We have been able to determine that it deffinately has nothing to do with the credit card and is straight up due to Verizon's system but they stated there is no reason and we simply had to re-order it.
I am also skeptical as to if the phone is actually sold out in my area and will be making calls. I feel like she said this to score herself some commission.
Has anyone else encountered a similar problem with their pre-order and is now forced to wait a whole extra week?

I received the same email this morning and was furious. No explanation for the cancellation given in the email so I called customer service. I too had attempted to pre-order my iphone 4s 16gb online on the 8th but also could not complete the transaction online and was forced to complete it over the phone. The CSR told me about an accessories bundle that over the course of our conversation I decided I did want to purchase it but was then was told that they were sold out. Nevertheless, I still purchased the iphone, listened to the terms and conditions recording and then gave consent, confirmed the sale, and received the confirmation email stating deivery by 10/21/2011.
Fast forward to today. I called CS and spoke to rep and told her about my email. She checked my account and said that I hadn't consented to the terms and conditions within the 4-5 day time period one has to do that and so the order was automatically cancelled. I told her that I had in fact consented over the phone to the sales person when I ordered the phone. She apologized and said that for some reason it did not get put into the system and so she would have to put the order back through with a new shipment date of 10/28/2011. I said that that was unacceptable as I would be without a phone and was counting on the 10/21 arrival and I had given consent- I relayed to her the automated recording I had to lilsten to and she said, "oh, so you got that far through the process?" to which I responded, "yes, I made it through the whole process, gave consent, agreed to insurance, paid and got confirmation." She put me on hold- came back on and said that she would contact one of my local stores to get me a phone, I told her that they sold out but she still put me on hold and tried and of course found out that they don't have any anywhere around me in my state.
She then told me that she spoke with their Internet Services and was told that there was a glitch in their system and 60 million customers orders appeared to be canceled, but weren't really even though emails went out stating that they were. She said that I should receive an email later today stating that the order is going through as originally scheduled. I asked why she had said that it had been canceled because I had supposedly not consented to the terms and conditions and she said that that was part of the glitch. I don't know what to think personally- but I am not happy and really won't believe this until I see my phone arrive on the 21st. Has anyone else received this email??

Problem in home building order cancelation

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