Problem in service contract determination using spare part items
Hi experts
I created a service contract with spare parts in product list, and discont for those spare parts in price agreement. The spare parts item category group is SRVM.
If I then create a serice order and add the spare part as the item of the transaction, depends on item category I put in for the spare part, contract determination may or may not happen. If I put SRVP ( service product) as item category then the contract determin will happen. But SRVP is not allowed for the spare part product. If I use SRVM as item category, then the contract determination will not happen at all.
The questions are
Can contract determination be triggered by item category SRVM? If yes, what do I have to do to make it happen? If no, what item category can I use for spare parts to trigger the contract determination?
Your help is highly appreciated.
Ming
Hi
Please check following link.
http://help.sap.com/saphelp_crm70/helpdata/en/c1/315dc323e64f43b1e2ff92ff077d5b/frameset.htm
Regards,
Srini
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<removed_by_moderator>
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